4-Star HotelSummary of reviews related to the '4 Star' categoryVilla Tuscolana, situated in a historic villa overlooking Frascati, boasts an elegant and refined ambiance with well-maintained garden landscaping. Guests have noted the hotel’s exceptional property, appreciating its clean environment and the outstanding breakfast that includes a variety of delicious options. The staff is often highlighted for their friendliness and accommodating nature.
However, there are consistent remarks about the hotel not meeting the expectations associated with a 4-star rating. Several reviews point out that the soundproofing of the rooms is inadequate and that some furnishings and fixtures are outdated. Issues with the bathrooms, such as inefficient flushes and delayed hot water, as well as uncomfortable bedding arrangements, detract from the overall experience. Additionally, some guests have experienced long waiting times at check-in and noted that the service does not align with a 4-star standard.
Overall, while Villa Tuscolana offers a charming setting and strong hospitality, it seems to fall short in several areas expected of a 4-star hotel, indicating room for improvement in both facilities and service.
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