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Hotel & Spa Villa Mercede

Frascati , Via Tuscolana 20 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel & Spa Villa Mercede is a well-regarded destination offering a blend of accessibility, comfort, and luxury, nestled in the picturesque area of Frascati with convenient access to Rome. Its prime location, perched atop a hill, provides captivating panoramic views of Rome, enhancing the experience for guests who appreciate both tranquility and proximity to urban adventures. The hotel is favored by those traveling by car, with ample complimentary parking that adds to the ease of visiting.

The breakfast experience is robust, featuring a variety of fresh offerings, with standout items like fresh cakes and orange juice delighting many visitors. While there are suggestions for extending the selection, the attentive service and traditional Italian elements, like cappuccino and cornetto, receive positive mentions. The dinner service in the hotel's restaurant is frequently celebrated for its elegant ambiance and exceptional food quality, although some diners wish for a more varied menu.

Rooms at Villa Mercede are known for their cleanliness and modern amenities. Many provide stunning views, reinforcing the hotel's aesthetic appeal. While some guests find room sizes slightly small, the recent renovations and thoughtful interiors contribute to a satisfying stay. The friendly and professional staff further enhance the experience, offering warmth and enthusiasm that leave a lasting positive impression on guests.

For leisure and relaxation, the hotel boasts several attractive facilities. The spa is highly favored for its serene atmosphere and professional services, though some note the additional charge. The gym and pool are appreciated for their quality and maintenance, with the gym well-equipped and the pool offering stunning views. Overall, these amenities contribute significantly to guest satisfaction.

Internet connectivity presents mixed experiences, praised for its password-free access yet criticized for inconsistent signal strength. Nonetheless, it's an area identified for potential enhancement. The hotel's dedication to maintaining cleanliness and providing comforts like air conditioning and safes bolster its appeal, despite minor challenges such as occasional noise or room size concerns.

The overall perception of Hotel & Spa Villa Mercede as a four-star establishment is nuanced, with some amenities and services meeting guests' expectations while others suggest room for improvement, such as the addition of in-room tea and coffee facilities. Despite these points, many guests find the stay enjoyable, highlighting its commitment to service and quality, ensuring a pleasant and memorable visit.
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Family Friendly Hotel

Featuring a spa, this hotel provides a relaxing environment for parents while offering family-friendly accommodations. The hotel's location in Frascati allows for exploration of the surrounding area.

Hotel with Parking

This hotel offers parking along with additional amenities like a spa, swimming pools, and a restaurant, enhancing the overall convenience and experience for guests with vehicles.

EV charging stations

Accessible Hotel

This hotel is equipped with wheelchair access, emergency cords in bathrooms, and is accessible by lift, ensuring ease of movement for guests with mobility needs.

Hotel with EV Charging Stations

Located in Frascati, this hotel offers both relaxation and convenience with its spa facilities and EV charging. It's well-suited for travelers seeking a comfortable and eco-friendly stay.

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room En suite room with carpeted or parquet floors. Offers air conditioning, free Wi-Fi, and an LCD TV with satellite channels. Twin beds joined with mattress topper

Single Room En suite room with carpeted or parquet floors. Offers air conditioning, free Wi-Fi, and an LCD TV with satellite channels.

Junior Suite Spacious junior suite with parquet floors. Offers air conditioning, free Wi-Fi, and an LCD TV with satellite channels. The bathroom is complete with bathrobes and slippers.

Superior Double Room Larger, en suite room with parquet floors. Offers air conditioning, free Wi-Fi, and an LCD TV with satellite channels.

Triple Room En suite room with carpeted or parquet floors. Offers air conditioning, free Wi-Fi, and an LCD TV with satellite channels.

Superior Triple Room Larger, en suite room with parquet floors. Offers air conditioning, free Wi-Fi, and an LCD TV with satellite channels.

About Hotel & Spa Villa Mercede

License: 058039-ALB-00013, IT058039A16V8BBUEE

Guest Reviews

8.2

Very Good

Location

Hotel & Spa Villa Mercede is perfectly situated for those looking to explore both the charming town of Frascati and the bustling city of Rome. Perched on a hill, the hotel offers stunning panoramic views of Rome, especially enchanting at night. The location is highly praised for those traveling by car, as it is conveniently near the highway and offers accessible parking. It's only a ten-minute walk to the center of Frascati, where guests can enjoy quaint evening meals, and the train station, which provides a direct connection to Rome in approximately 30 minutes. While some mention the slight uphill walk to the old town, the overall convenience and beauty of the surroundings, coupled with the hotel's modern amenities and excellent on-site dining, make it a favored choice. Perfect for travelers seeking a peaceful retreat with easy access to urban adventures, Villa Mercede promises both convenience and a touch of luxury.

Breakfast

At Hotel & Spa Villa Mercede, breakfast is a complex experience that seems to cater to a diverse range of tastes and expectations. Many guests have praised the breakfast for being very good, highlighting its variety and the freshness of its offerings, particularly the delicious fresh cakes and freshly squeezed orange juice. Several reviewers even describe the breakfast as excellent, abundant, and abundant with a broad selection that caters to different preferences.

However, there are some areas for improvement, as some guests have noted limited options and occasional shortfalls in restocking warm dishes. While a few reviews label the breakfast as basic or lacking for a four-star hotel, others still find it satisfying. Particularly positive mentions include the attentive and kind breakfast service, which consistently receives commendations.

The breakfast experience leans towards traditional Italian tastes, with staples like cappuccino and cornetto receiving nods of approval. Overall, while some guests believe the breakfast could benefit from a more extensive selection, many others appreciate the quality and consider it a great start to the day.

Dinner

The dining experience at Hotel & Spa Villa Mercede is largely praised by guests, who describe the hotel’s restaurant as fantastic and elegant, offering an exceptional culinary journey. With commendations for the quality of food and professional, polite service, the restaurant is highlighted as a standout feature of the hotel, characterized by its superb, creative, and passionate dishes. Guests appreciate the refined, light meals complemented by beautiful views, enhancing the overall dining atmosphere.

Despite the high praise, patrons note the restaurant's elevated price point, although the delicious, high-standard cuisine justifies the expense for many. The menu, while lauded as interesting and wonderful, could be more varied according to some diners. Nonetheless, the availability of fine local wines adds to the dining appeal. Whether dining à la carte or enjoying a full dinner, guests find the food consistently good and the service supportive of an exquisite dining experience.

Rooms

Hotel & Spa Villa Mercede offers a pleasant stay with a focus on cleanliness, comfort, and friendly service. Guests often highlight the clean and comfortable rooms, which are well-maintained and equipped with modern amenities. Many rooms provide beautiful views, some notably of Rome, adding a special touch to the experience. The staff consistently receive praise for their professionalism and warmth, enhancing the overall hospitality of the hotel.

Although some guests mention that room sizes can be small, the well-appointed interiors and organization seem to compensate for this. The hotel's recent renovations seem to have improved room standards, with modern furnishings and updated bathrooms being appreciated by visitors. Guests also value the convenience of parking options and proximate access to the center of Frascati, making the location practical for various needs.

Despite a few concerns about room size and noise, the overall impression is positive, supported by the hotel's clean environment and the comfort it provides. The availability of comforts such as air conditioning, bar fridges, and safes in the rooms adds to the guest experience. The hotel continues to evolve, with ongoing extensions promising to further enhance its offerings.

Beds

Hotel & Spa Villa Mercede showcases a variety of reviews when it comes to the comfort of its beds. Many guests highlight that the beds are indeed comfortable, with several describing them as pleasantly firm and clean. The presence of a topper on some beds is noted as an appreciated addition, providing an extra layer of comfort. However, there are some mixed experiences, with a few guests finding the mattresses and pillows too hard, impacting their sleep during their stay. A particular point of concern for some is the length of the beds, which may be insufficient for taller individuals. While a majority of the guests expressed satisfaction with the quality and comfort of the beds, there are instances where the beds did not meet expectations, with some guests finding the mattresses uncomfortable or unsuitable for an adult's rest. Overall, while many appreciate the comfort offered, it might be worth considering individual preferences in firmness and size.

Cleanliness

Hotel & Spa Villa Mercede impresses with its high standards of cleanliness and comfort, consistently highlighted across guest reviews. The rooms are described as spacious, modern, and tidily maintained, ensuring a pleasant stay for visitors. With impeccable attention to hygiene, the hotel boasts crisp white sheets and spotless bathrooms, underscoring its commitment to cleanliness. Guests appreciate the hotel's convenient location, particularly for those with business in Frascati, offering easy access to local attractions. The friendly and helpful staff further enhance the welcoming atmosphere, contributing significantly to overall guest satisfaction. While minor issues related to bathroom obsolescence and occasional odors are noted, the hotel's dedication to maintaining cleanliness and providing a comfortable environment remains evident. Villa Mercede emerges as a well-maintained facility, providing guests with modern amenities and exceptional service, ensuring an enjoyable and worry-free stay.

Staff

At Hotel & Spa Villa Mercede, the staff consistently leaves a positive impression on guests. The descriptions of the staff highlight their exceptional friendliness and professionalism across various departments, from the reception to the catering areas. Guests commonly mention how the staff is not only welcoming but also attentive and enthusiastic in ensuring a pleasant and smooth experience for visitors. They exhibit great warmth, with smiles that leave guests feeling appreciated and well-attended.

The night porter and front desk staff have particularly stood out for their attentiveness and willingness to help, receiving praise for their courteousness in dealing with queries and providing assistance. Despite a few isolated instances of rudeness and disorganization, the overwhelming sentiment portrays a team that is qualified, accommodating, and very kind. Their cooperation is noted as harmonious and consistently available, enhancing guests' stays with a level of service that goes above and beyond expectations. Overall, the staff at Hotel & Spa Villa Mercede significantly contributes to a welcoming atmosphere that complements the hotel's modern and comfortable facilities, leaving guests eager to return.

Wi-Fi

The WiFi experience at Hotel & Spa Villa Mercede seems to present a mixed bag for guests. On a positive note, some guests have praised the hotel for providing good WiFi, highlighting the convenience of a connection that does not require a password. Some even regarded the internet connection as the best they encountered during their trip. However, other reviews pointed out areas for improvement, with several guests noting that the WiFi signal was weak, especially in certain rooms, and that it was sometimes slow or unavailable. While the service is complimentary, consistent connectivity appears to be an area that could enhance the overall guest experience.

Spa

Nestled within Hotel & Spa Villa Mercede, the spa emerges as a notable feature, offering a tranquil retreat for guests seeking relaxation. The spa is praised for its comfortable ambiance and professional services, making it a highly recommended experience despite its relatively compact size. A beautifully maintained wellness area, it impresses visitors with excellent customer service and well-organized facilities. Many guests express their satisfaction with the massages and overall spa services, describing them as amazing and completely professional. While some note the cost to be on the higher side, especially considering the separate fee from the hotel stay, the quality of the experience often justifies the expense. Highlights include the courteous staff and relaxing environment, which together contribute to a pleasant day at the spa. Though closed on Mondays, the facility remains a cherished aspect of the hotel experience.

Gym

Hotel & Spa Villa Mercede provides guests with a positive gym experience. The gym is consistently described as excellent and very good, with visitors appreciating its spaciousness and appealing atmosphere. While it is well-equipped, some guests noted the absence of towels and water within the gym facilities. Despite this minor oversight, the availability of the gym is valued, especially given the hotel's convenient location, which is just a short walk from the center of Frascati and the train station. Guests also have access to a small pool alongside the gym, enhancing their fitness and leisure options during their stay.

Pool

The pool at Hotel & Spa Villa Mercede has garnered much praise from guests, with many appreciating its stunning views and well-maintained facilities. Overlooking the city of Rome, the pool area offers an incredible panoramic view that enhances the relaxation experience. Guests have described the pools as beautiful, lovely, and amazing, with just the right temperature for a refreshing swim. The double pool setup ensures cleanliness and comfort, making it an ideal spot to unwind. The smaller size seems perfectly suited for the guest capacity, although it can get a bit crowded during peak times, particularly on Sundays. Many visitors find it a perfect retreat after a day of exploring, and the pool service has been noted as efficient, adding convenience to the poolside experience. However, a few guests have remarked on the pool’s occasional closure for events, but overall, the presence of such inviting outdoor spaces makes a significant contribution to a pleasant stay at the hotel.

Parking

When it comes to parking at Hotel & Spa Villa Mercede, guests can generally expect a convenient experience with ample space to accommodate vehicles. The hotel offers free parking to its visitors, which is a notable perk for those traveling by car. The parking facility is described as large and spacious, making it easy for guests to find a spot. There is plenty of room, and many reviewers highlight the wide parking lot and internal parking facilities as favorable features.

For those renting a car, the ample reserved parking ensures ease of access. Although some guests mention the parking areas can occasionally be a bit cramped or tapered, most agree there are plenty of spots available, even if arriving after an event. This availability adds to the convenience for guests looking to park on the hotel premises.

Overall, the parking situation at Hotel & Spa Villa Mercede seems to cater well to guests, providing a hassle-free experience along with the added advantage of being complimentary.

4 Star

Hotel & Spa Villa Mercede presents itself as a four-star establishment, but impressions from guest reviews suggest a mixed reception regarding its rating and amenities. While the hotel boasts a restaurant with a fantastic menu and an outstanding view over Rome, certain facilities fall short of guest expectations for a four-star experience. Rooms lack coffee or tea facilities, and some guests have experienced issues such as air conditioning leaks and limited TV channel options, including the absence of popular streaming services. The breakfast buffet is considered acceptable by Italian standards, comparable to some of the better ones, but many guests anticipated more variety befitting a four-star hotel. Although the hotel's potential for improvement is noted, some reviews question its current four-star status. Overall, Villa Mercede offers a promising culinary experience with superb vistas, though certain room and service aspects might benefit from enhancements to fully align with its rating.

Yes, Hotel & Spa Villa Mercede has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel & Spa Villa Mercede.

No, Hotel & Spa Villa Mercede doesn't allow dogs.

Yes, parking facilities are available at Hotel & Spa Villa Mercede.

Yes, Hotel & Spa Villa Mercede has a gym.

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