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Summary of reviewsHoliday Inn Express Boston-Milford by IHG attracts guests with its strategic location, providing easy access to local attractions and amenities such as Gillette Stadium and Wrentham Outlets. The hotel is situated in a clean, safe area, conveniently near major highways and walking distance to essential stores like Target, contributing to a seamless and enjoyable stay.
Breakfast is a notable highlight, praised for its generous and varied spread, despite minor criticisms on item selection. Guests appreciate the hot and fresh offerings, complemented by the attentive staff ensuring a positive dining experience. Cleanliness is a standout feature across the hotel, with guests frequently commenting on the spotless rooms and common areas. The indoor pool and jacuzzi add to the appeal, providing a relaxing environment that is well-maintained and clean.
The staff receive consistent accolades for their professionalism, friendliness, and efficiency, enhancing overall guest satisfaction. Particularly during peak periods, such as a Taylor Swift weekend, the team remains accommodating and responsive to guest needs, making a lasting positive impression.
While there are mixed reviews on the beds in terms of comfort, many guests find them satisfactory, with positive remarks about pillows and bedding quality. Some guests note issues like hard mattresses, but management is responsive and works to resolve any concerns.
The hotel earns above-average ratings, offering reliable accommodations with clean and comfortable rooms equipped with essential amenities such as refrigerators and microwaves. Despite minor maintenance issues and accessibility shortcomings, the Holiday Inn Express Boston-Milford by IHG is recognized for providing a generally positive and accommodating stay, making it a popular choice for travelers visiting the area.
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