TUI MAGIC LIFE Penelope Beach - Families & Couples
Midoun33.84676900,
10.99382300,
Zone Touristique B.p. 257, 4180 Houmet Souk Djerba (Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsTUI MAGIC LIFE Penelope Beach - Families & Couples delivers a delightful holiday experience, drawing significant praise for its prime beachfront location, extensive facilities and impeccable cleanliness. The hotel offers direct access to a beautiful, well-maintained and supervised beach, making it an ideal destination for guests seeking sun and sea. The grounds are spacious and the amenities are top-notch, ensuring a positive experience for all visitors, including those with mobility issues.
The dining experience at TUI MAGIC LIFE Penelope Beach stands out, especially at breakfast and dinner. The breakfast buffet is noted for its variety and quality with fresh and delicious options available throughout the morning. Dinners are equally impressive with exceptional and varied buffets, themed evenings and high-quality dishes even during low seasons. The friendly and professional restaurant staff, including a celebrated pastry chef, contribute significantly to the enjoyment of meals.
Accommodations are generally spacious, clean and comfortable, providing a pleasant atmosphere. While some guests have faced minor issues with air conditioning, room availability and bed configurations, the overall feedback is positive. The rooms and the hotel gardens are well-maintained, thanks to the diligent cleaning staff, ensuring an inviting environment.
The staff at TUI MAGIC LIFE Penelope Beach receive high praise for their helpfulness, friendliness and efficiency. The reception team and restaurant waitstaff are particularly noted for their welcoming and attentive service, significantly enhancing the guest experience.
The hotel offers a variety of pools, including both relaxation and activity pools, catering to guests of all ages. The cleanliness and pleasant atmosphere of the pools are frequently highlighted. Despite occasional mentions of cooler temperatures in the outdoor pools and temporary access issues to the small children's pool, the water park and extra activities like banana boat rides and kayaking enhance the hotel's appeal.
TUI MAGIC LIFE Penelope Beach is well-equipped for families, offering multiple pools, water slides and a private beach that ensure ample space even when the hotel is fully booked. The daily activity program caters to both adults and children, providing a balanced and enjoyable stay for families. Culinary options are excellent, promising a memorable vacation.
Overall, TUI MAGIC LIFE Penelope Beach - Families & Couples is highly recommended for its beautiful location, exceptional cleanliness, varied dining options and superb service. Minor issues with Wi-Fi, mattress firmness and air conditioning do arise, but they are generally outweighed by the hotel's many positive attributes. Show more
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Categories
Hotel near Golf Courses
This hotel is listed among hotels closest to Djerba Golf Club.
Hotel near The Beach
Located in the Zone Touristique, this hotel offers a beachfront setting. Guests can easily access the beach and enjoy various water sports and activities.
Hotel Taking Steps Towards Sustainability
This hotel is Travelife certified and contributes to the TUI Care Foundation, supporting projects that protect the natural world and aid local communities. It demonstrates social responsibility by donating hotel items no longer in use to local organizations and maintains a strong commitment to child protection.
Hotel for Honeymoon
Offers a balance of activities and relaxation for both families and couples. With beach access and multiple pools, it provides a versatile setting for a honeymoon.
Hotel with Spa
This hotel offers spa services and is located near Playa Sidi Mehrez. It provides massages, body treatments, and facials.
Family Friendly Hotel
This hotel has family rooms for up to 6 people, a kids club, a children's playground, and a children's pool. It also provides access to 3 outdoor swimming pools with a water park, making it ideal for families seeking fun and relaxation.
Hotel with Swimming Pool
This hotel features multiple outdoor swimming pools and is located near Sidi Mehrez Beach. It provides a range of amenities suitable for both families and couples, making it a popular choice for those seeking diverse pool experiences.
Children's Pool Outdoor Pool
Business Hotel
This resort provides amenities suitable for business and leisure. It includes dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Complimentary wireless internet access is available.
Hotel with Parking
TUI MAGIC LIFE Penelope Beach provides a range of activities and entertainment. The availability of parking enhances the overall experience, offering secure and easy access for guests with vehicles.
Accessible Hotel
This resort offers wheelchair accessibility, including a lift, and features such as Braille/raised signage, grab bars near the toilet, low-height counters and sinks, and raised toilet seats.
Hotel with Gym
This hotel provides a gym. It combines wellness and fitness amenities for guests.
Hotel with Tennis Courts
Likely to have tennis courts as part of its extensive range of activities for families and couples. TUI MAGIC LIFE resorts are known for their comprehensive sports and entertainment programs.
Hotel with All Inclusive Packages
As a TUI MAGIC LIFE resort, it offers a wide range of activities, entertainment, and dining options as part of its all-inclusive package. It caters to both families and couples, ensuring a diverse and engaging vacation experience.
4-Star Hotel
This hotel offers a blend of relaxation and activity with its multiple pools (indoor and outdoor), private beach access, and diverse dining options (3 restaurants). It caters to both families and couples, ensuring a well-rounded experience with VIP access.
Hotel with Outdoor Pool
This resort features four outdoor pools, including a seasonal outdoor pool and a children's pool with a waterslide, providing a variety of options for swimming and recreation. It also offers a private beach area with sun loungers and umbrellas for relaxation by the sea.
Hotel with Children's Pool
This hotel is specifically designed for families and couples and is expected to have facilities catering to children, including a children's pool, based on its branding and target audience.
Luxury Hotel
Romantic Hotel
Room Types
Family BungalowThe air-conditioned bungalow has 2 bedrooms and 2 bathrooms with a shower and a hairdryer. Boasting a terrace with garden views, this bungalow also offers a minibar and a flat-screen TV with satellite channels. The unit has 3 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.
Superior BungalowThe air-conditioned bungalow features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this bungalow also offers a minibar and a flat-screen TV with satellite channels. The unit offers 3 beds.
Family BungalowThe air-conditioned bungalow has 2 bedrooms and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this bungalow also offers a minibar and a flat-screen TV with satellite channels. The unit has 3 beds.
SuiteThis spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 4 beds.
Standard BungalowThe air-conditioned bungalow has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this bungalow also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Family RoomThe spacious family room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 6 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
TUI MAGIC LIFE Penelope Beach - Families & Couples boasts a prime location with a focus on sun, sea and relaxation. The hotel is strategically positioned with direct access to a beautiful, well-maintained and supervised beach, making it ideal for those seeking a beach holiday. Guests frequently praise the proximity to the sea, as the beach is conveniently right behind the hotel, ensuring easy access. The resort itself is spacious and comes equipped with a range of facilities, contributing to the overall positive experience. Furthermore, the hotel is well-located, not far from the airport, enhancing its accessibility. Cleanliness is another noteworthy aspect with both the beach and hotel grounds receiving high marks. While the location is slightly off-center and some rooms are a bit distant from the beach, the overall experience is elevated by friendly staff, excellent amenities and a top-notch animation team. The hotel is also well-equipped for guests with wheelchairs, ensuring a comfortable stay for all visitors.
Breakfast
At TUI MAGIC LIFE Penelope Beach, the breakfast offerings receive high marks from guests for their variety and quality. The buffet is both hearty and diverse with fresh and delicious food consistently available. Fresh fruit juices are provided, alongside more typical options like pastries, ensuring that even late arrivals have a good selection. The facilities are praised for maintaining a high standard and the breakfast as a whole is described as very good. Special mention is often made of the lovely Mrs. Manoubia, who enhances the breakfast experience. However, some guests note the absence of real orange juice and highlight the repetitive nature of children's meals, particularly the frequent serving of cordon bleu and fries. Overall, the breakfast at TUI MAGIC LIFE Penelope Beach largely impresses with its range and freshness.
Dinner
TUI MAGIC LIFE Penelope Beach has received numerous positive remarks about its dinner offerings. Guests particularly appreciate the exceptional and varied buffet, which provides a wide array of options to suit different tastes. The dining experience is consistently praised for its quality, freshness and the deliciousness of its dishes, even during low season. The themed evenings at the main restaurant stand out as a highlight, adding a special touch to the already pleasurable dining experience.
The restaurant is noted for its friendly and welcoming staff who ensure a pleasant dining atmosphere. Despite some mentions of repetition in dish variety, guests often find something to their liking. The pastry chef is especially celebrated for crafting amazing desserts. On weekends, the cuisine shines with specialties like grilled dishes, salads and traditional Tunisian fare. Overall, the dining at TUI MAGIC LIFE Penelope Beach is described as excellent with a focus on varied and high-quality food, making it a standout feature of the hotel.
Rooms
TUI MAGIC LIFE Penelope Beach – Families & Couples offers a variety of accommodations, including rooms and bungalows that guests have found to be spacious, clean and comfortable. Many visitors appreciate the cleanliness and the pleasant atmosphere of the complex. However, some guests have faced challenges such as air conditioning issues, delayed room availability and occasional concerns regarding room assignment. The spaciousness and beauty of the rooms, along with impeccable cleanliness, stand out as positive highlights. Despite a few isolated issues with showers, bed configurations and the distance to the beach, the overall feedback indicates that the accommodations offer a good level of comfort and satisfaction.
Beds
TUI MAGIC LIFE Penelope Beach caters well to families and couples with its comfortable rooms. Guests have positively noted the comfort of the bedding and the general quality of the beds. However, there have been mixed experiences regarding mattress firmness with several guests finding them hard and even reporting being able to feel the springs. Some reviews mention that bed sizes are on the smaller side. There have been a few instances where guests were given two single beds pushed together instead of a double bed and a couple of complaints about uncomfortable mattresses that need replacing. Despite this, the tranquil environment of the rooms is highly appreciated. Additionally, there was mention of an issue with air conditioning being stuck at an uncomfortable temperature.
Cleanliness
TUI MAGIC LIFE Penelope Beach - Families & Couples consistently garners high praise for its exceptional cleanliness. Guests frequently highlight the spotless condition of the hotel, underscoring the daily cleaning routine which maintains the rooms' impeccable hygiene. The overall cleanliness of both the rooms and gardens is particularly impressive with numerous mentions of the hotel's well-cared-for structure. The staff's dedication to maintaining high cleaning standards contributes to the inviting atmosphere, ensuring a pleasant stay. Additionally, guests appreciate the quality and variety of the buffets, further enhancing their overall experience. The combination of cleanliness, friendly staff and well-maintained facilities creates a welcoming environment for families and couples alike.
Staff
The reviews for TUI MAGIC LIFE Penelope Beach - Families & Couples highlight the hotel's commendable staff, who are often described as helpful, friendly and efficient. Guests repeatedly noted the kindness, pleasant demeanor and constant availability of the staff, making their stay more enjoyable. The reception team was especially praised for their welcoming and informative nature, always ready to assist with inquiries and reservations. One standout mention is Mr. Salahadin Mchiri, the pool supervisor, who was recognized for his exceptional dedication. Service at the restaurant also received high marks for professionalism, particularly from attentive waiters. However, a few reviews pointed out an occasional lack of staff at the bars and some instances of unfriendly behavior. Despite these minor issues, the overall consensus underscores the courteous and attentive nature of the staff, contributing significantly to the positive experience at this hotel.
Wi-Fi
At TUI MAGIC LIFE Penelope Beach - Families & Couples, the Wi-Fi experience varies significantly. While some guests appreciated the strong and accessible Wi-Fi that reaches even the beach, others found the Wi-Fi quality to be less satisfactory. Many noted the absence of Wi-Fi in the rooms with reliable internet available primarily at the reception area. For those needing robust connectivity throughout their stay, it's worth considering these mixed reviews. The common consensus highlights that internet speed could be improved, particularly in room areas and on the beach.
Pool
TUI MAGIC LIFE Penelope Beach offers a diverse range of pool options, making it a great destination for both families and couples. Reviewers praised the magnificent and very clean pools, which are complemented by various play areas for both adults and children. There are several beautiful pools, including those with slides catering to different age groups. Guests appreciated the choice of pools and the ample sun loungers available around them. The outdoor pool for small children was noted as being temporarily inaccessible, but the overall exterior received high marks. There is a relax pool for those seeking a quieter experience away from the noise, as well as an indoor pool. However, while some noted a cooler temperature in the outdoor pools, the majority of feedback centered on their cleanliness and pleasant atmosphere. The water park and included activities like banana boat rides and kayaking added to the hotel's appeal. Overall, the hotel is considered very good value for money and is highly recommended.
Beach
TUI MAGIC LIFE Penelope Beach is highly praised for its beautiful, well-maintained and supervised beach. Guests appreciate the direct access to this clean, white sandy beach, making it a perfect spot for both adults and children to enjoy. The beach setting is complemented by views of the stunning sea and the bonus of free drinks available for guests adds to the overall luxurious experience. While one review mentioned the beach being far to access and another noted the sea as dirty, the majority of guests found the beach experience exceptional, emphasizing the warm waters ideal for swimming and the overall tranquility of the surroundings.
Family
TUI MAGIC LIFE Penelope Beach - Families & Couples offers a fantastic environment for families, brimming with activities for everyone. The team maintains a top-notch service, ensuring guests have an enjoyable experience. The hotel features numerous pools and a private beach, providing ample space even when fully booked, making it an ideal choice for children. The facilities are perfectly designed for families, including water slides that kids love. The comprehensive daily activity program caters to both adults and children, offering a well-rounded stay for families. With excellent culinary options and full-board family facilities, it promises a memorable family vacation.
Yes, TUI MAGIC LIFE Penelope Beach - Families & Couples has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at TUI MAGIC LIFE Penelope Beach - Families & Couples.
No, TUI MAGIC LIFE Penelope Beach - Families & Couples doesn't allow dogs.
Yes, parking facilities are available at TUI MAGIC LIFE Penelope Beach - Families & Couples.
Yes, TUI MAGIC LIFE Penelope Beach - Families & Couples has a gym.