La Quinta Inn & Suites by Wyndham Richmond-Midlothian
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Summary of reviewsLa Quinta Inn & Suites by Wyndham Richmond-Midlothian offers a well-rounded lodging experience, particularly appealing to guests due to its prime location. Strategically situated near the Chesterfield Towne Center mall, the hotel positions guests within walking distance of numerous shopping and dining options, making it an ideal choice for both leisure and business travelers. Visitors consistently highlight the convenience of the hotel's location, noting its proximity to essential amenities and ease of access to a variety of restaurants and shops.
The breakfast provided at the hotel garners generally positive feedback with many guests appreciating the variety of options available and the freshness of the food. The staff managing breakfast is frequently praised for their attentiveness and prompt service. However, there are some suggestions for improvement regarding the variety and quality of certain items with occasional mentions of the breakfast being less satisfactory during peak times or due to COVID-related restrictions.
The rooms at La Quinta Inn & Suites are praised for their cleanliness and spaciousness with many guests finding them to be well-stocked and comfortable. The beds are often highlighted for their comfort, although some guests have reported issues with lumpy or overly firm mattresses and dated furnishings. Despite these occasional issues, the overall room experience is positive with many guests feeling that the hotel has taken necessary precautions to maintain cleanliness, especially during the COVID-19 pandemic.
Cleanliness across the hotel is generally well-regarded with visitors noting that rooms and common areas are well-maintained and free of odors. However, some negative remarks include instances of unclean linens and occasional lapses in housekeeping standards, indicating a need for more consistent upkeep.
The hotel's staff consistently receives high marks for their friendliness and helpfulness. Guests commend the warm and accommodating atmosphere fostered by the team, specifically highlighting the exceptional service provided by individuals such as the front desk manager and the staff managing the breakfast area.
For pet owners, the hotel stands out as a top choice due to its pet-friendly policies, allowing dogs to stay without additional fees and providing a designated pet area for convenience. This thoughtful inclusion enhances the overall guest experience for those traveling with pets.
Overall, La Quinta Inn & Suites by Wyndham Richmond-Midlothian is praised for its convenient location, attentive staff, pet-friendly amenities and generally comfortable and clean rooms. While there are areas for improvement, such as breakfast variety and some aspects of room maintenance, the hotel delivers a satisfactory stay for many of its guests.
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The breakfast provided at the hotel garners generally positive feedback with many guests appreciating the variety of options available and the freshness of the food. The staff managing breakfast is frequently praised for their attentiveness and prompt service. However, there are some suggestions for improvement regarding the variety and quality of certain items with occasional mentions of the breakfast being less satisfactory during peak times or due to COVID-related restrictions.
The rooms at La Quinta Inn & Suites are praised for their cleanliness and spaciousness with many guests finding them to be well-stocked and comfortable. The beds are often highlighted for their comfort, although some guests have reported issues with lumpy or overly firm mattresses and dated furnishings. Despite these occasional issues, the overall room experience is positive with many guests feeling that the hotel has taken necessary precautions to maintain cleanliness, especially during the COVID-19 pandemic.
Cleanliness across the hotel is generally well-regarded with visitors noting that rooms and common areas are well-maintained and free of odors. However, some negative remarks include instances of unclean linens and occasional lapses in housekeeping standards, indicating a need for more consistent upkeep.
The hotel's staff consistently receives high marks for their friendliness and helpfulness. Guests commend the warm and accommodating atmosphere fostered by the team, specifically highlighting the exceptional service provided by individuals such as the front desk manager and the staff managing the breakfast area.
For pet owners, the hotel stands out as a top choice due to its pet-friendly policies, allowing dogs to stay without additional fees and providing a designated pet area for convenience. This thoughtful inclusion enhances the overall guest experience for those traveling with pets.
Overall, La Quinta Inn & Suites by Wyndham Richmond-Midlothian is praised for its convenient location, attentive staff, pet-friendly amenities and generally comfortable and clean rooms. While there are areas for improvement, such as breakfast variety and some aspects of room maintenance, the hotel delivers a satisfactory stay for many of its guests.
Hotel with Gym
Provides a fitness center. Suitable for guests looking to stay active during their travels.
3-Star Hotel
This hotel provides comfortable rooms and suites with free Wi-Fi, a complimentary breakfast, and an outdoor pool. Its location near shopping and dining makes it a convenient choice for travelers.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Parking
Guest Reviews
La Quinta Inn & Suites by Wyndham Richmond-Midlothian boasts an enviable location, perfectly suited for visitors looking to explore the area or attend various nearby events. Situated right beside Chesterfield Towne Center mall, the hotel is literally in the parking lot of this bustling shopping destination, offering guests the convenience of walking to numerous shops and dining options. This central placement ensures that restaurants, gas stations and even a race track are only a short distance away, making it an ideal choice for both leisure and business travelers.
Guests appreciate the hotel's proximity to essential amenities with many noting the ease of access to a variety of food options and multiple places to eat and shop within walking distance. Whether the goal is attending a conference, visiting family or simply enjoying a quiet place to stay, the location proves perfect for all needs.
The setting is consistently praised for its convenience and centrality, making it a great base for any itinerary. The friendly and efficient staff further enhance the experience, ensuring that visitors feel welcome and well-taken care of during their stay. Though some noted the early closing time of the mall, this minor inconvenience is easily outweighed by the overall advantages of staying in such a prime spot.
La Quinta Inn & Suites by Wyndham Richmond-Midlothian offers a breakfast experience that, while generally appreciated, presents some areas for improvement. Many guests found the breakfast to be good with a positive highlight on the helpfulness of the staff and the freshness and variety of food, including eggs, sausage, bagels, cereal, fresh fruit and juice. The facility's environment contributes positively, adding a sense of convenience to the guests' experience.
Some reviews marked the breakfast as very good, mentioning the pleasant and attentive staff who ensured that the area remained clean and food items were replenished promptly. The breakfast was frequently noted as satisfying, tasty and offering a decent variety. Items such as sausages and other hot foods were often praised for their quality.
However, not all feedback was entirely positive. A portion of the guests felt that the breakfast selection was somewhat limited and could be more robust. There were mentions of certain items like eggs and sausages being less than satisfactory, sometimes described as tasting artificial or being unappealingly cold. Others pointed out that the breakfast service ended earlier than expected and occasionally lacked variety, especially during peak times or due to COVID-related restrictions.
Overall, while many found value and satisfaction with the breakfast offered at La Quinta Inn & Suites by Wyndham Richmond-Midlothian, there is a consensus that enhancing the variety and quality of some items could elevate the experience significantly.
La Quinta Inn & Suites by Wyndham Richmond-Midlothian offers a variety of room experiences for its guests. On the positive side, many guests appreciated the cleanliness and spaciousness of the rooms, noting that the rooms smelled good and were well-stocked. Comfort is a common highlight with several guests mentioning the comfort of the beds and the quietness of the rooms. The hotel's COVID awareness and adherence to cleanliness protocols were also praised.
However, there were inconsistencies in room quality and maintenance. Some guests encountered issues with stains on bedding and sheets and noted that some rooms had an unpleasant odor or moisture issues. The building itself appears to be older with a somewhat dated lobby, although it has had some cosmetic updates. Guests also noted that not all rooms had been updated and some still exhibited signs of wear and tear.
Service-wise, the experience seems mixed with some staff members being described as helpful while others were not as welcoming or professional. Despite the convenience and overall room cleanliness enjoyed by many, there were instances where guests found their rooms to be dirty or in need of further cleaning.
Overall, the hotel offers spacious and generally clean rooms with comfortable beds, though it may benefit from more consistent maintenance and staff training to ensure a consistently positive guest experience.
Guests have a mixed range of experiences with the beds at La Quinta Inn & Suites by Wyndham Richmond-Midlothian. Many reviewers appreciated the comfort, mentioning that the beds were very comfortable with soft sheets and duvets enhancing the restful experience. On the other hand, several guests found the beds uncomfortable with issues such as lumpy mattresses, worn-out springs and sagging in the middle frequently reported. Some also noted that the beds were hard with rough sheets and the pillows lacked comfort. The presence of an old wire bed frame that made noises was also highlighted by a few guests. While comfort varied significantly between reviews, it's clear that the hotel is working on updates, as seen in comments about bed replacements.
La Quinta Inn & Suites by Wyndham Richmond-Midlothian generally receives positive feedback for its cleanliness. Many guests found their rooms to be clean, comfortable and well-maintained. Specific praises highlighted impeccably clean floors and well-kept property, reflecting that the hotel staff genuinely cares about maintaining a tidy environment. Visitors also noted that the rooms and overall hotel premises were organized and smelled good.
However, there were some negative remarks with a portion of reviewers encountering issues like stained bedding, musty odors and dirty linens. A few guests reported more severe cleanliness problems, including unclean fridges, dog hair on the floors and even toenails and crumbs left in some rooms. Some rooms were described as smelly with odors ranging from cigarettes to mildew.
In summary, while the majority of guest experiences lean towards positive comments about cleanliness, there are occasional lapses that indicate inconsistent housekeeping standards.
The staff at La Quinta Inn & Suites by Wyndham Richmond-Midlothian is consistently praised for their friendliness and helpfulness. Guests regularly describe the staff as amazing, pleasant and accommodating, creating a welcoming atmosphere for visitors. The front desk and check-in staff are noted for their courteous and professional service with particular highlights including a standout manager who is lauded for his kindness and professionalism. Many guests appreciated the exceptional customer service with staff frequently inquiring about their comfort and stay. Special mention is made of Mrs. D, who manages the breakfast area beautifully and is both helpful and friendly. Despite some isolated incidents of less favorable interactions, the overwhelming sentiment underscores the positive and warm experience provided by the hotel staff. The combination of great customer service and a convenient, comfortable location makes for an enjoyable stay.
Guests of La Quinta Inn & Suites by Wyndham Richmond-Midlothian have varied opinions about the hotel, primarily highlighting a decent breakfast and excellent room conditions. There are positive mentions of the breakfast being very good and the facilities being commendable. Some guests find the overall experience superb or good, though there are comments suggesting that the star rating might be slightly lower than advertised, around 2 to 2.5 stars. Despite some mixed feedback on specific aspects, the hotel appears to provide a satisfactory stay for its guests.
La Quinta Inn & Suites by Wyndham Richmond-Midlothian is an excellent choice for travelers with dogs. The hotel is praised for its pet-friendly policy, effortlessly allowing guests to bring along their furry companions. Dogs are accommodated without any additional fees, making it a cost-effective option for pet owners. Guests appreciate the designated pet area conveniently located right out the back door, complete with a large tree providing shade and a doggy bag station for convenience. The staff is noted for being friendly and supportive of guests with pets, ensuring a comfortable and hassle-free stay. This welcoming atmosphere extends to the overall quality of the amenities, including high-quality Dove soap and travel-sized shampoo and conditioner in the bathrooms and a well-regarded breakfast selection.
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Location
Guests appreciate the hotel's proximity to essential amenities with many noting the ease of access to a variety of food options and multiple places to eat and shop within walking distance. Whether the goal is attending a conference, visiting family or simply enjoying a quiet place to stay, the location proves perfect for all needs.
The setting is consistently praised for its convenience and centrality, making it a great base for any itinerary. The friendly and efficient staff further enhance the experience, ensuring that visitors feel welcome and well-taken care of during their stay. Though some noted the early closing time of the mall, this minor inconvenience is easily outweighed by the overall advantages of staying in such a prime spot.
Breakfast
Some reviews marked the breakfast as very good, mentioning the pleasant and attentive staff who ensured that the area remained clean and food items were replenished promptly. The breakfast was frequently noted as satisfying, tasty and offering a decent variety. Items such as sausages and other hot foods were often praised for their quality.
However, not all feedback was entirely positive. A portion of the guests felt that the breakfast selection was somewhat limited and could be more robust. There were mentions of certain items like eggs and sausages being less than satisfactory, sometimes described as tasting artificial or being unappealingly cold. Others pointed out that the breakfast service ended earlier than expected and occasionally lacked variety, especially during peak times or due to COVID-related restrictions.
Overall, while many found value and satisfaction with the breakfast offered at La Quinta Inn & Suites by Wyndham Richmond-Midlothian, there is a consensus that enhancing the variety and quality of some items could elevate the experience significantly.
Rooms
However, there were inconsistencies in room quality and maintenance. Some guests encountered issues with stains on bedding and sheets and noted that some rooms had an unpleasant odor or moisture issues. The building itself appears to be older with a somewhat dated lobby, although it has had some cosmetic updates. Guests also noted that not all rooms had been updated and some still exhibited signs of wear and tear.
Service-wise, the experience seems mixed with some staff members being described as helpful while others were not as welcoming or professional. Despite the convenience and overall room cleanliness enjoyed by many, there were instances where guests found their rooms to be dirty or in need of further cleaning.
Overall, the hotel offers spacious and generally clean rooms with comfortable beds, though it may benefit from more consistent maintenance and staff training to ensure a consistently positive guest experience.
Beds
Cleanliness
However, there were some negative remarks with a portion of reviewers encountering issues like stained bedding, musty odors and dirty linens. A few guests reported more severe cleanliness problems, including unclean fridges, dog hair on the floors and even toenails and crumbs left in some rooms. Some rooms were described as smelly with odors ranging from cigarettes to mildew.
In summary, while the majority of guest experiences lean towards positive comments about cleanliness, there are occasional lapses that indicate inconsistent housekeeping standards.
Staff
3 Star
Dog Friendly
No, La Quinta Inn & Suites by Wyndham Richmond-Midlothian doesn't have any pool.
No, a spa isn't available at La Quinta Inn & Suites by Wyndham Richmond-Midlothian.
Yes, La Quinta Inn & Suites by Wyndham Richmond-Midlothian welcomes dogs.
Yes, parking facilities are available at La Quinta Inn & Suites by Wyndham Richmond-Midlothian.
Yes, La Quinta Inn & Suites by Wyndham Richmond-Midlothian has a gym.
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