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Summary of reviewsOYO The Baltimore Hotel in Middlesbrough presents a compelling option for budget-conscious travelers, thanks to its favorable location, welcoming staff and good value for money. Conveniently situated close to the town center, Albert Park, Riverside Stadium and various eateries and pubs, the hotel offers easy access to local attractions and amenities, enhancing its appeal. The availability of free parking and the bright, cheerful atmosphere add to the overall positive experience for guests.
The staff at OYO The Baltimore Hotel receive consistent praise for their friendliness and helpful demeanor. From the reception to the night front desk clerk, the team is described as polite, professional and attentive, significantly contributing to a pleasant stay. Many guests also appreciate the accommodating nature of the staff, which leaves a lasting positive impression.
Breakfast experiences at the hotel have varied with many guests enjoying the simple yet delicious offerings, citing fresh and high-quality food served over long hours, providing good value for money. However, some reviews indicate room for improvement with mentions of limited choices, disorganization and occasional cleanliness issues.
Room quality receives mixed reviews. Positives include spaciousness, cleanliness and tasteful decor with comfortable beds often highlighted. Despite these strengths, issues such as small room sizes, maintenance problems and occasionally noisy environments are noted. Some guests encountered problems like broken showers, stained bedding and smells of cigarette smoke.
Cleanliness feedback is similarly mixed. Many guests find the rooms clean, comfortable and well-maintained with fresh towels and tidy bathrooms receiving particular commendations. However, there are notable complaints about dirty carpets, stained linens and other cleanliness lapses that detract from the experience.
Regarding beds, while many find them comfortable and conducive to a good night's sleep, there are reports of discomfort due to bed quality issues such as stained mattresses, excessive firmness and squeaking.
Despite some areas needing improvement, OYO The Baltimore Hotel is generally regarded as a reasonable choice for those seeking affordable accommodation with basic but adequate amenities. The friendly and attentive staff, coupled with the advantageous location, make it a viable option for short stays and budget travelers. Show more
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Categories
3-Star Hotel
This hotel is located just one mile from Middlesbrough city centre and rail station. It has free Wi-Fi, a 24-hour front desk, a bar, a restaurant and free parking. The hotel also offers en suite rooms with cooked breakfast included.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room features a flat-screen TV, a tea and coffee maker, a wardrobe and heating. The unit has 2 beds.
Guest Reviews
6.6
Rated
Location
The OYO Baltimore Hotel boasts a favorable location, making it an attractive choice for travelers. Conveniently situated close to the town center, guests appreciate its accessibility to various attractions and amenities. The proximity to Albert Park, Riverside Stadium for concerts and numerous eateries and pubs adds to the appeal. With a bright and cheery atmosphere and easy to find on the outskirts of Middlesbrough, the hotel offers good value for money.
Guests frequently commend the location's suitability for walking into the town center, supporting its description as central and handy. The hotel also offers free parking, a factor many find convenient. The combination of friendly staff and a clean, comfortable environment contributes to positive experiences. Additionally, the site proves to be practical for those attending events or visiting nearby family.
Overall, the hotel's location, coupled with good value and friendly service, fulfills the requirements of various types of visitors, ensuring a pleasant stay in Middlesbrough.
Breakfast
At OYO The Baltimore Hotel, breakfast experiences have varied widely among guests. Many visitors appreciated the nice and simple breakfast offerings, describing it as lovely, really nice, fantastic and of very good standard. Others found the breakfast to be delicious and praised the friendly and helpful staff with some highlighting the long breakfast hours as convenient for their schedules.
Several guests found the breakfast to be of excellent value for money despite a limited selection and some emphasized that the included breakfast was a great addition to their stay. Positive reviews also mentioned the freshness and quality of the food.
However, not all reviews were positive. Some guests were dissatisfied with the breakfast, citing issues such as poor quality ingredients, limited choices and disorganization. The absence of bacon and restricted halal options were specific points of contention for some. Moreover, a few guests reported cleanliness and service issues, including old fruit, unmanned buffet stations and unsatisfactory breakfast service.
Overall, while many guests enjoyed a hearty and well-prepared breakfast at OYO The Baltimore Hotel, others felt improvements in variety and service quality were necessary.
Rooms
OYO The Baltimore Hotel offers a mixed bag when it comes to room quality, though there are notable positives. Guests frequently praised rooms for being clean, comfortable and spacious. Many found the beds to be especially comforting and remarked on the tasteful and welcoming decor. The cleanliness and friendliness of the staff also received commendations, adding to the positive experience some visitors had.
However, several reviews highlighted issues that could be potential drawbacks. A recurring complaint was the small size of the rooms with many describing them as tiny or cramped. Some even found the rooms to be almost box-like and in certain cases, the bed size contributed to the lack of space. There were instances of specific problems like broken showers, tiny sinks and rooms that were not properly cleaned. A few guests mentioned encountering stained bedding and towels, as well as rooms that smelled of cigarette smoke.
Other negative points included rooms being noisy due to road traffic and inadequate room heating. Some visitors found discrepancies between the advertised descriptions and the actual room conditions, which were sometimes described as tired or in need of updates. Despite these issues, many guests still felt their stays offered good value for money, especially given the room prices.
Overall, while OYO The Baltimore Hotel has its shortcomings, especially in room size and maintenance, its strengths lie in comfort, cleanliness and friendly service, making it a reasonable choice for budget-conscious travelers.
Beds
The beds at OYO The Baltimore Hotel have received mixed reviews. Many guests found the beds to be comfortable with descriptions such as very nice, incredibly comfortable and so comfortable they didn't want to leave. The clean and comfortable sheets were also appreciated by several visitors. However, other reviews noted significant issues, including stained mattresses and uncomfortable beds with some described as rock solid or extremely uncomfortable. There were also mentions of very squeaky beds and mismatched sizing with the room space. Despite these concerns, certain guests did highlight the ease of connecting to WiFi and the supportive service from the hotel staff, especially when room changes were needed.
Cleanliness
Guests of OYO The Baltimore Hotel have provided mixed feedback about its cleanliness. On the positive side, many reviews highlight clean, tidy and comfortable rooms with fresh soft towels and good facilities. Guests have generally described the hotel as clean and comfortable with staff who are both lovely and helpful. The bathrooms have received praise for their recent appearance and neatness.
However, several reviews point to significant cleanliness issues. Common complaints include dirty and stained carpets, filthy showers, dusty tiles and stained bed linens. A few guests even mentioned finding hair on pillows and sheets, cobwebs in the room and an overall lack of thorough cleaning. Issues such as poor seal on shower doors leading to leaks and a bathroom that some described as filthy with black mold, were also noted. Some guests also reported running out of hot water and experienced minor annoyances like a non-functional TV remote.
Overall, while there are some standout positive reviews indicating clean and comfy rooms with friendly staff, there are clearly areas where the hotel could improve its cleanliness standards to meet guest expectations.
Staff
The staff at OYO The Baltimore Hotel consistently receive high praise for their friendliness and helpful demeanor. Guests often describe the team as very friendly, polite and professional with many noting that staff members are attentive and go out of their way to assist. The reception staff, in particular, are highlighted for their welcoming and supportive approach. Visitors appreciate the accommodating and accommodating nature of the hotel employees, who contribute significantly to a pleasant stay. The night front desk clerk also receives special mentions for their friendliness. Overall, the staff's warm and helpful attitude leaves a lasting positive impression on guests.
3 Star
Travelers seeking a budget-friendly option have found OYO The Baltimore Hotel to offer good value for money and welcoming staff. Guests appreciate the more than adequate facilities for their needs, especially for overnight stays. The general consensus highlights a comfortable night's sleep and friendly, attentive service. On the downside, there seems to be limited selection for breakfast, leading some to opt for alternatives outside the hotel. Despite this, many reviews emphasize the affordability and commend the staff for making their stay pleasant.
No, OYO The Baltimore Hotel doesn't have any pool.
No, a spa isn't available at OYO The Baltimore Hotel.
No, OYO The Baltimore Hotel doesn't allow dogs.
No, parking facilities aren't available at OYO The Baltimore Hotel.