Krystal Satelite Maria Barbara
Mexico City
19.52234500,
-99.22835500
,
Boulevard Manuel Avila Camacho 2300 Colonia San Lucas Tepetlacalco
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Summary of reviewsKrystal Satelite Maria Barbara is prominently recognized for its prime location in northern Mexico City, ideal for both business and leisure stays. Its close proximity to major shopping centers such as Mundo E and Plaza Satelite, along with nearby restaurants and services, makes it a popular choice among travelers. The hotel's accessibility and quiet environment, even near a busy highway, provide a peaceful retreat, although its distance from central tourist attractions in Mexico City might be a deterrent for some.
The hotel itself is generally well-received for its cleanliness, comfort and appealing aesthetic with facilities like an outdoor swimming pool adding to the positive experience. Guests frequently commend the friendly and attentive staff, who strive to enhance the overall stay. The comfortable beds and spacious rooms also contribute significantly to guest satisfaction.
While breakfast offerings receive mixed reviews, many guests praise the variety and quality of the buffet. Some, however, seek improvements in variety and organization, mentioning occasional crowding and service delays. Dinner experiences also fluctuate with many guests enjoying the delicious food, but some encountering inconsistencies in service and food quality.
Reviewers consistently appreciate the cleanliness of the hotel, noting well-maintained rooms and common areas, though some report occasional lapses in thoroughness. The hardworking housekeeping staff is often praised for their efforts in maintaining this standard.
The staff at Krystal Satelite Maria Barbara usually receive high marks for their friendliness and customer service with several instances of exceptional management attention. However, some guests have reported negative interactions, particularly with the reception and cleaning staff, highlighting a need for better training and consistency.
The hotel’s free Wi-Fi tends to work well in public areas but is frequently unreliable in guest rooms, impacting those needing a steady connection. Similarly, the pool receives mixed reviews, appreciated by some for its warmth and comfort, but often noted for maintenance issues and overcrowding.
Overall, Krystal Satelite Maria Barbara provides a clean, comfortable and convenient option for travelers, especially business visitors. Despite some areas needing improvement, the positive aspects, notably its location, staff friendliness and comfortable accommodations, make it a compelling choice for a stay in northern Mexico City.
Categories
The hotel itself is generally well-received for its cleanliness, comfort and appealing aesthetic with facilities like an outdoor swimming pool adding to the positive experience. Guests frequently commend the friendly and attentive staff, who strive to enhance the overall stay. The comfortable beds and spacious rooms also contribute significantly to guest satisfaction.
While breakfast offerings receive mixed reviews, many guests praise the variety and quality of the buffet. Some, however, seek improvements in variety and organization, mentioning occasional crowding and service delays. Dinner experiences also fluctuate with many guests enjoying the delicious food, but some encountering inconsistencies in service and food quality.
Reviewers consistently appreciate the cleanliness of the hotel, noting well-maintained rooms and common areas, though some report occasional lapses in thoroughness. The hardworking housekeeping staff is often praised for their efforts in maintaining this standard.
The staff at Krystal Satelite Maria Barbara usually receive high marks for their friendliness and customer service with several instances of exceptional management attention. However, some guests have reported negative interactions, particularly with the reception and cleaning staff, highlighting a need for better training and consistency.
The hotel’s free Wi-Fi tends to work well in public areas but is frequently unreliable in guest rooms, impacting those needing a steady connection. Similarly, the pool receives mixed reviews, appreciated by some for its warmth and comfort, but often noted for maintenance issues and overcrowding.
Overall, Krystal Satelite Maria Barbara provides a clean, comfortable and convenient option for travelers, especially business visitors. Despite some areas needing improvement, the positive aspects, notably its location, staff friendliness and comfortable accommodations, make it a compelling choice for a stay in northern Mexico City.
Accessible Hotel
Offers accessible features within the property to support guests with mobility or other accessibility needs during their stay.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Krystal Satelite Maria Barbara boasts a prime location that guests consistently praise. The hotel is conveniently situated in the northern part of Mexico City, making it a popular choice for events and business activities in the area. Travelers appreciate the hotel's proximity to major shopping centers like Mundo E and Plaza Satelite, as well as numerous restaurants and services, ensuring that guests have plenty of options for dining and entertainment nearby.
The accessibility of the location is another highlight, providing easy mobility in and out of Satélite. Visitors frequently mention the hotel's tranquility, despite its adjacency to a busy highway, making it a suitable refuge for relaxation. The ease of access to major roads also positions the hotel as an excellent base for exploring the northern regions of the city, although it may not be the best choice for those looking to explore central tourist attractions due to its distance from the historic center.
The hotel itself is described as clean, comfortable and aesthetically pleasing with guests commending both the facilities and the friendly, attentive staff. The presence of an outdoor swimming pool and other amenities further enhances the overall experience. Whether staying for business or leisure, many find the location of Krystal Satelite Maria Barbara to be exceptional, often matching their needs and exceeding expectations. However, for vacationers with sights set on the heart of Mexico City, the location might be a bit out of the way.
Krystal Satelite Maria Barbara's breakfast offerings receive a mixed bag of reviews. Many guests celebrate the breakfast buffet, highlighting its good variety, delicious food and fresh options as one of the best parts of their stay. Several reviews appreciated the tasty dishes and the chef's excellent service with some mentioning the added charm of background music during breakfast, making their dining experience more enjoyable.
However, there were also criticisms. Some guests felt that the buffet lacked variety and could use more options, while others found the food unappealing and poorly organized. Multiple reviews pointed out that the breakfast buffet was crowded and the service could be slow at times. The pricing also seemed to be a point of contention with complaints about extra charges and poor value for money.
Despite the varied opinions, the overall sentiment suggests that with some improvements in variety and organization, the breakfast experience at Krystal Satelite Maria Barbara could become a notable highlight for all guests.
Krystal Satelite Maria Barbara receives mixed feedback regarding its dining experiences. On the positive side, numerous guests rave about the delicious food served at the restaurant, highlighting the quality and variety of dishes, particularly praising the buffet breakfast. Many note that the food is always a great experience with some even calling the restaurant world-class.
However, several guests also report significant issues in service and management. Complaints include long waiting times for food, slow and inefficient room service and instances of incorrect food delivery. Some reviews mention that the restaurant service at dinner is notably poor with slow service and occasionally rude staff.
The quality of the food itself seems inconsistent. While many praise its deliciousness, others find it average or note that the food could use more flavor. A few reviews express dissatisfaction with specific mealtime experiences, such as cold or incomplete dinners and a lack of menu items promoted.
In summary, while many guests appreciate the tasty food and find dining at Krystal Satelite Maria Barbara enjoyable, there is a recurring theme of slow service and inconsistency in food quality and delivery that the hotel may need to address.
The rooms at Krystal Satelite Maria Barbara offer a range of experiences for guests. Many guests have highlighted that the rooms are spacious, comfortable and clean. Several reviews commend the hotel's comfortable beds and the overall tranquility of the rooms, contributing to a restful stay. The size of the rooms is often noted as a positive, providing ample space for relaxation. Some rooms offer pleasant views of the pool or garden areas, adding to the appeal.
However, the reviews also reveal some areas needing improvement. A number of guests encountered issues with cleanliness, citing dusty corners, stained curtains and musty odors. Maintenance problems such as non-functioning lamps, outdated air conditioning units and sliding bathroom doors that don't close properly were also mentioned. There are also reports of inconsistent room service and amenities, such as missing television remotes, non-working phones and insufficient toiletries.
Despite these issues, the hotel staff was generally responsive to complaints, often resolving problems swiftly when brought to their attention. The location of the hotel is another praised aspect, providing convenient access to nearby attractions and shopping centers.
In summary, while the comfort, spaciousness and cleanliness of the rooms at Krystal Satelite Maria Barbara receive positive remarks, there is a notable need for better maintenance and attention to details to fully meet guest expectations.
Krystal Satelite Maria Barbara boasts a reputation for its exceptionally comfortable beds with many guests highlighting their pleasant and restful experiences. The beds are commended for being large, clean and offering superior comfort, often paired with effective air conditioning that enhances the overall stay. Guests also praise the quality of the pillows and duvets, describing them as comfortable and contributing to a good night's sleep.
However, a few reviews noted some inconsistencies. While many found the beds to be cozy and inviting, others reported discomfort due to issues such as sagging mattresses, overly soft or hard pillows and occasional squeaky bed frames. Additionally, there were concerns about the age and cleanliness of some mattresses and bed linens with a few guests mentioning stains, old bedding and even bed bugs.
Despite these issues, the overall consensus leans positively toward the comfort level of the beds at Krystal Satelite Maria Barbara, making it a generally good choice for travelers seeking rest and relaxation.
Krystal Satelite Maria Barbara stands out for its generally commendable cleanliness, offering clean and comfortable rooms praised by many guests. The facilities are consistently described as very clean and tidy with clean halls and spacious, comfortable rooms. Guests highlight the hotel's excellent green areas and cozy ambiance, which contribute positively to their stay. The housekeeping staff tends to maintain cleanliness daily, ensuring fresh towels and well-made beds, which many found pleasing.
However, some aspects of cleanliness and maintenance received criticism. Issues such as dirty bathrooms, dusty corners, stained curtains and poorly cleaned windows were noted. The hotel’s common areas, including hallways and glass walls, were sometimes found lacking in cleanliness and maintenance. Specific complaints included mold in the bathrooms, broken tiles in the pool and occasional oversight in daily room cleaning.
Despite these negative points, the overall impression is that Krystal Satelite Maria Barbara manages to provide a clean and comfortable experience with friendly staff and diligent daily cleaning practices, making it a generally inviting option for travelers.
The staff at Krystal Satelite Maria Barbara generally receive high praise for their friendliness and attentiveness. Guests often highlight the excellent customer service provided by the receptionists, waiters and bellboys with many describing their interactions as polite, welcoming and helpful. The manager's attention is particularly noted for being exceptional and the overall treatment by the staff is frequently commended as excellent.
However, there are notable inconsistencies. While many reviews appreciate the prompt and efficient service, a significant number of guests report negative experiences, particularly with the reception and cleaning staff. Common complaints include rudeness, lack of professionalism and a general sense of disorganization. Some guests found the staff to be demotivated or inattentive and there were instances of poor communication and unhelpful attitudes, especially during check-in and room maintenance issues.
Despite the mixed reviews, the attentive and friendly demeanor of many staff members, including those at the restaurant, makes a positive impression when it comes to hospitality and assistance. Although improvements in staff training and consistency would greatly enhance the guest experience, the core of the team demonstrates a strong commitment to customer service.
Krystal Satelite Maria Barbara offers some inconsistency in its Wi-Fi services, which seems to be a point of concern for many guests. While there are positive remarks about good and very good Wi-Fi, especially in the lobby and common areas, the connectivity in the rooms often falls short. Several reviews mention that the internet speed and reception are poor in guest rooms and some guests had to go outside to get a reliable signal, which could be inconvenient for those needing to work remotely.
The Wi-Fi experience seems hit-or-miss with intermittent connections and frequent cutting off. Some guests reported that the internet failed entirely at times or the password changed without proper notification. Notably, certain amenities like televisions also suffer from inadequate internet connectivity. Despite these issues, there are moments where the internet worked well for a day or two. However, ensuring a consistent, strong Wi-Fi signal in both public areas and rooms would significantly enhance the overall guest experience at the hotel.
The pool at Krystal Satelite Maria Barbara receives mixed feedback from guests. While some appreciate the pool's warm and comfortable temperature when the heater is functional, others frequently mention issues with the water being extremely cold, suggesting an unreliable heating system. Maintenance concerns are common with several reviewing it as neglected, dirty and overcrowded. The pool area itself is noted to be small, often crowded and sometimes lacking sufficient loungers and towels. Complaints also include excessive chlorine and insufficient cleaning, contributing to an unpleasant experience for some. The jacuzzi appears to have similar maintenance issues, frequently described as dirty, broken or unfilled. Despite these shortcomings, some guests still find the pool pleasant when it's clean and heated, complimenting the overall outdoor facilities and views. However, the consensus leans towards necessary improvements in maintenance and heating consistency to enhance guest satisfaction.
Krystal Satelite Maria Barbara has garnered a range of feedback concerning its star rating, facilities and services. While not universally agreed upon as a five-star experience, the hotel boasts certain luxurious features that some guests found noteworthy. Highlights include great service with several reviewers noting the excellent treatment from staff and comfy rooms that make for a pleasant stay. Guests frequently described their experiences as luxurious, suggesting that the hotel does offer elements that meet high-end standards.
However, critical reviews pointed out that the hotel falls short in several areas expected of a five-star establishment. Complaints include the absence of amenities such as bathrobes and slippers in the rooms and the quality of the complimentary breakfast buffet not meeting expectations. Food prices were also considered high and some guests felt that the service provided was subpar and not reflective of a five-star rating. Despite these criticisms, the overall sentiment from many guests was positive with some expressing their absolute love for their stay and enthusiasm to give the hotel a five-star rating.
Krystal Satelite Maria Barbara offers a conducive environment for business travelers with facilities designed to meet professional needs. The hotel receives positive feedback for its suitability for business trips, highlighted by comfortable accommodations and spacious rooms that provide a good work environment. Guests appreciate the good value for money, particularly with business suite upgrades and commend the reliable and fast Wi-Fi coverage throughout the property.
For those needing to work from their rooms, the presence of a convenient work desk and chair makes it easier to stay productive. The availability of executive lounge access adds an extra layer of convenience for business travelers. Additionally, the hotel provides a free car service within a 10 km radius, offering flexibility and ease of travel within the area.
Despite the positive aspects, there is room for improvement in room service. However, the overall experience is marked by satisfaction with the hotel's amenities catering to business requirements. Situated in a strategic location, albeit in the southeastern part of town, Krystal Satelite Maria Barbara is deemed a fine and convenient option for a quick business stay.
Krystal Satelite Maria Barbara features a commendable outdoor pool that has received praise for its cleanliness and warm water. Guests have highlighted the pool as being beautifully maintained, making it a pleasant spot for lounging. Sunbeds available around the pool enhance the relaxation experience. While some reviews mention that the pool is small and not always heated, many guests have enjoyed the heated water, describing the temperature as super pleasant and perfect for a swim. Despite occasional heavy rainfall, the pool area remains a notable attraction of the hotel.
Krystal Satelite Maria Barbara presents a blend of luxury and calm ambiance, making it an inviting destination for travelers. Guests have highlighted the luxurious pillows and beds, praising the comfort of the accommodations. The hotel features luxury facilities and a very nice pool, contributing to its overall appeal. The calming ambiance adds to the serene experience offered by the hotel. Despite an older structure, the place remains beautiful and retains a sense of luxury in its rooms. However, the absence of bathrobes and slippers, along with some dated decor, slightly detracts from its full luxurious potential.
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Location
The accessibility of the location is another highlight, providing easy mobility in and out of Satélite. Visitors frequently mention the hotel's tranquility, despite its adjacency to a busy highway, making it a suitable refuge for relaxation. The ease of access to major roads also positions the hotel as an excellent base for exploring the northern regions of the city, although it may not be the best choice for those looking to explore central tourist attractions due to its distance from the historic center.
The hotel itself is described as clean, comfortable and aesthetically pleasing with guests commending both the facilities and the friendly, attentive staff. The presence of an outdoor swimming pool and other amenities further enhances the overall experience. Whether staying for business or leisure, many find the location of Krystal Satelite Maria Barbara to be exceptional, often matching their needs and exceeding expectations. However, for vacationers with sights set on the heart of Mexico City, the location might be a bit out of the way.
Breakfast
However, there were also criticisms. Some guests felt that the buffet lacked variety and could use more options, while others found the food unappealing and poorly organized. Multiple reviews pointed out that the breakfast buffet was crowded and the service could be slow at times. The pricing also seemed to be a point of contention with complaints about extra charges and poor value for money.
Despite the varied opinions, the overall sentiment suggests that with some improvements in variety and organization, the breakfast experience at Krystal Satelite Maria Barbara could become a notable highlight for all guests.
Dinner
However, several guests also report significant issues in service and management. Complaints include long waiting times for food, slow and inefficient room service and instances of incorrect food delivery. Some reviews mention that the restaurant service at dinner is notably poor with slow service and occasionally rude staff.
The quality of the food itself seems inconsistent. While many praise its deliciousness, others find it average or note that the food could use more flavor. A few reviews express dissatisfaction with specific mealtime experiences, such as cold or incomplete dinners and a lack of menu items promoted.
In summary, while many guests appreciate the tasty food and find dining at Krystal Satelite Maria Barbara enjoyable, there is a recurring theme of slow service and inconsistency in food quality and delivery that the hotel may need to address.
Rooms
However, the reviews also reveal some areas needing improvement. A number of guests encountered issues with cleanliness, citing dusty corners, stained curtains and musty odors. Maintenance problems such as non-functioning lamps, outdated air conditioning units and sliding bathroom doors that don't close properly were also mentioned. There are also reports of inconsistent room service and amenities, such as missing television remotes, non-working phones and insufficient toiletries.
Despite these issues, the hotel staff was generally responsive to complaints, often resolving problems swiftly when brought to their attention. The location of the hotel is another praised aspect, providing convenient access to nearby attractions and shopping centers.
In summary, while the comfort, spaciousness and cleanliness of the rooms at Krystal Satelite Maria Barbara receive positive remarks, there is a notable need for better maintenance and attention to details to fully meet guest expectations.
Beds
However, a few reviews noted some inconsistencies. While many found the beds to be cozy and inviting, others reported discomfort due to issues such as sagging mattresses, overly soft or hard pillows and occasional squeaky bed frames. Additionally, there were concerns about the age and cleanliness of some mattresses and bed linens with a few guests mentioning stains, old bedding and even bed bugs.
Despite these issues, the overall consensus leans positively toward the comfort level of the beds at Krystal Satelite Maria Barbara, making it a generally good choice for travelers seeking rest and relaxation.
Cleanliness
However, some aspects of cleanliness and maintenance received criticism. Issues such as dirty bathrooms, dusty corners, stained curtains and poorly cleaned windows were noted. The hotel’s common areas, including hallways and glass walls, were sometimes found lacking in cleanliness and maintenance. Specific complaints included mold in the bathrooms, broken tiles in the pool and occasional oversight in daily room cleaning.
Despite these negative points, the overall impression is that Krystal Satelite Maria Barbara manages to provide a clean and comfortable experience with friendly staff and diligent daily cleaning practices, making it a generally inviting option for travelers.
Staff
However, there are notable inconsistencies. While many reviews appreciate the prompt and efficient service, a significant number of guests report negative experiences, particularly with the reception and cleaning staff. Common complaints include rudeness, lack of professionalism and a general sense of disorganization. Some guests found the staff to be demotivated or inattentive and there were instances of poor communication and unhelpful attitudes, especially during check-in and room maintenance issues.
Despite the mixed reviews, the attentive and friendly demeanor of many staff members, including those at the restaurant, makes a positive impression when it comes to hospitality and assistance. Although improvements in staff training and consistency would greatly enhance the guest experience, the core of the team demonstrates a strong commitment to customer service.
Wi-Fi
The Wi-Fi experience seems hit-or-miss with intermittent connections and frequent cutting off. Some guests reported that the internet failed entirely at times or the password changed without proper notification. Notably, certain amenities like televisions also suffer from inadequate internet connectivity. Despite these issues, there are moments where the internet worked well for a day or two. However, ensuring a consistent, strong Wi-Fi signal in both public areas and rooms would significantly enhance the overall guest experience at the hotel.
Pool
5 Star
However, critical reviews pointed out that the hotel falls short in several areas expected of a five-star establishment. Complaints include the absence of amenities such as bathrobes and slippers in the rooms and the quality of the complimentary breakfast buffet not meeting expectations. Food prices were also considered high and some guests felt that the service provided was subpar and not reflective of a five-star rating. Despite these criticisms, the overall sentiment from many guests was positive with some expressing their absolute love for their stay and enthusiasm to give the hotel a five-star rating.
Business
For those needing to work from their rooms, the presence of a convenient work desk and chair makes it easier to stay productive. The availability of executive lounge access adds an extra layer of convenience for business travelers. Additionally, the hotel provides a free car service within a 10 km radius, offering flexibility and ease of travel within the area.
Despite the positive aspects, there is room for improvement in room service. However, the overall experience is marked by satisfaction with the hotel's amenities catering to business requirements. Situated in a strategic location, albeit in the southeastern part of town, Krystal Satelite Maria Barbara is deemed a fine and convenient option for a quick business stay.
Outdoor Pool
Luxury
Yes, Krystal Satelite Maria Barbara has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Krystal Satelite Maria Barbara.
No, Krystal Satelite Maria Barbara doesn't allow dogs.
No, parking facilities aren't available at Krystal Satelite Maria Barbara.
No, Krystal Satelite Maria Barbara doesn't have a gym.
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