Hyatt Regency Mexico City
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hyatt Regency Mexico City is a top-rated, five-star hotel located in the upscale neighborhood of Polanco. Guests rave about the convenient location with easy access to great restaurants and sites in the area, as well as the ease of getting around the city. The hotel itself is modern and elegant with spacious and luxurious rooms and attentive service from the friendly staff. Many guests specifically mention the excellent views from the hotel, including overlooking Chapultepec forest. The breakfast is a highlight for many guests with comments praising the quality and variety of the buffet and the attentive staff. The hotel's cleanliness is also highly praised with guests describing it as sparkling clean and impeccable. The staff is extraordinary friendly, helpful and professional, providing outstanding service to each and every guest. The gym and spa are top-quality and boast big, modern machines, making it an excellent choice for fitness enthusiasts. The beds are described as very comfortable, ensuring a peaceful and restful night's sleep. Overall, the Hyatt Regency Mexico City is an exceptional choice for those visiting Mexico City with many guests saying they will return to this phenomenal and amazing hotel.
Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Does your hotel offer spa facilities? (Positive answer is required to get listed in the collection) No
Spa facilities:
Indoor pool(s) - Number: 1
Private massage and treatment room(s) - Number: 2
Sauna(s) - Number: 1
Solarium(s) - Number: 2
Fitness area
Sun loungers
Spa facilities opening hours: 07:00 - 20:00
Show more...Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms
Connecting rooms (with intermediate door)
Answers last updated by Hyatt Regency Mexico City
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes
Yes
Answers last updated by Hyatt Regency Mexico City
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Business Hotel
Hotel with Parking
Location of parking spaces:
At the basement(s). Number of spaces: 4
Cost of parking: Cost per night: $ 9
Self parking or valet parking?
Show more... Self-parking: Guests find a parking space on their own.
Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: Tennis Courts
Show more...Please specify: Tennis Courts
Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Gym opening hours: 07:00 - 19:00
Show more...Hotel with Tennis Courts
Number of all tennis courts 3
Number of indoor/covered tennis courts 0
Number of lighted tennis courts 3
Show more...5-Star Hotel
Skyscraper Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Hotel with Indoor Pool
Hotel with Heated Pool
Information provided by the hotelEnjoy Smart Comfort and Diverse Dining at our Mexico City hotel. Your stay at stylish Hyatt Regency Mexico City places you in the heart of upscale Polanco, filled with lively shopping, art galleries, and more. Enjoy splendid views of Chapultepec Park and savor our culinary team’s delicious, distinctive creations.
Guest Reviews
The Hyatt Regency Mexico City is known for its fantastic location in the upscale neighborhood of Polanco. Guests rave about the convenient access to great restaurants and sites in the area, as well as the ease of getting around the city. The hotel itself is modern and elegant with spacious and luxurious rooms and attentive service from the friendly staff. Many guests specifically mention the excellent views from the hotel, including overlooking Chapultepec forest. For those who prioritize safety, the hotel is located in a residential area and feels very safe. Overall, the Hyatt Regency Mexico City is an excellent choice for travelers looking for a great location in one of the best neighborhoods in the city.
The breakfast at Hyatt Regency Mexico City is a highlight for many guests with comments praising the quality and variety of the buffet and the attentive staff. However, some guests felt the breakfast lacked variety and others found it overpriced. An upgrade to the premium breakfast on the 40th floor was disappointing to some, while others enjoyed the concierge floor but found it crowded. Guests also suggested more vegetarian/vegan options for breakfast. The buffet at the 40th floor club and the a la carte breakfast were criticized for being slow. Despite these criticisms, the majority of guests enjoyed their breakfast at the hotel.
The rooms at Hyatt Regency Mexico City have received mixed reviews from guests. While some found the rooms to be spacious, comfortable and nice with beautiful views, others found them to be small and dated with some noting that they needed renovations. However, many guests praised the comfortable beds, modern decor and cleanliness of the rooms. Additionally, the hotel's location and quiet surroundings were also appreciated. Some guests noted issues with certain aspects of the rooms, such as small bathrooms or poor service in upgraded club rooms. Overall, while there were some complaints, many guests enjoyed their stay in the well-maintained and comfortable rooms at this hotel.
Hyatt Regency Mexico City is a hotel that truly takes care of its guests' sleep. The beds are described as 'sehr bequem' and 'comfy', making for a peaceful and restful night's sleep. Guests also rave about the quality of the bedding, ensuring a comfortable slumber. Even those with back problems have found the beds to be supportive and accommodating. Additionally, the hotel's location is praised for its convenience. While some reviewers note small room sizes, the comfort of the beds makes up for any lack of space. Overall, the Hyatt Regency Mexico City is a great choice for travelers who prioritize a great night's sleep.
The Hyatt Regency Mexico City has received glowing reviews for its cleanliness. Travellers have described the hotel as sparkling clean and have praised the cleaning staff for going beyond expectations. Guests have noted that the rooms are modern, convenient and very clean with some stating that the hotel is impecable. The location, facilities and high level of cleanliness have all been commended by guests with some describing the hotel as excellent regarding its cleanliness. Although there were a few negative comments about the need for room renovations or lapses in cleaning, the majority of the reviews paint a picture of a hotel that is beautiful, well-kept and clean.
The Hyatt Regency Mexico City boasts a staff of extraordinary friendly, helpful and professional individuals who provide outstanding service to each and every guest. Guests have highlighted the personal attention and world-class hospitality of the crew, who are always on hand to help with any needs or requests. The hotel crew has been described as excellent and super-servicial, going above and beyond expectations to make guests feel welcome and attended to. The hotel location and service are top-notch with guests raving about the great concierge service and the friendly and competent waitresses and waiters. While some guests have experienced minor issues with front desk staff or billing-related concerns, the overall consensus is that the staff is trained to a high level and each and every one of them was professional, helpful and extremely courteous. The cleaning ladies were particularly mentioned as being really nice and helpful. In addition to the incredible staff, guests are also impressed with the hotel's amenities such as the big and comfortable rooms, world-class gym and pool facilities. Overall, guests who stay at the Hyatt Regency Mexico City can expect to receive quality service with a smile from the hotel's attentive and kind-hearted personnel.
The Hyatt Regency Mexico City boasts a variety of amenities that appeal to both business and leisure travelers. Guests have praised the hotel for its good dining options in the lobby, which includes a quick coffee shop. For fitness enthusiasts, the gym and spa are top-quality and boast big, modern machines. The gym is popular among guests, who describe it as excellent, great and featuring sufficient equipment. However, some guests had difficulty locking the gym lockers and there wasn't always male staff on hand to assist them. In addition to the gym, guests can enjoy the hotel's world-class pool and sauna/steam room, both of which are located on the third floor of the property. Rooms at the Hyatt Regency are spacious and comfortable and the staff is widely praised for their excellent service. Overall, the Hyatt Regency Mexico City proves to be an excellent choice for travelers who value comfort, convenience and an exceptional fitness center.
Hyatt Regency Mexico City is a top-rated, five-star hotel located in the heart of Polanco, a prime location in Mexico City. Guests have described their stays as 'exceptional', 'superb' and 'inolvidable' (unforgettable). They appreciate the hotel's facilities and services with phrases like 'comfort total' and 'excelencia' being used. Several guests commented on the excellent concierge team and its prime location, making it easy to access what the city has to offer. Overall, Hyatt Regency Mexico City is an excellent choice for those visiting Mexico City and many guests say they will return to this 'phenomenal' and 'amazing' hotel.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Gym
5 Star
Yes, Hyatt Regency Mexico City has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hyatt Regency Mexico City. For more information, read the answers to the Spa questionnaire
Yes, Hyatt Regency Mexico City welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hyatt Regency Mexico City. For more information, read the answers to the Parking questionnaire
Yes, Hyatt Regency Mexico City has a gym. For more information, read the answers to the Gym questionnaire
Location Show Map
More Options
