Exe Suites Reforma
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Summary of reviewsExe Suites Reforma enjoys an enviable location in the heart of Mexico City, making it a perfect base for tourists and business travelers alike. Its proximity to major attractions such as the Zócalo and Chapultepec, as well as easy access to public transportation, dining and shopping options, are frequently highlighted by guests. The vibrant neighborhood is appreciated for its safety and tranquility, even during early hours.
The hotel is consistently praised for its spacious and comfortable rooms, which are well-maintained and equipped with comfortable beds and pillows. Cleanliness of the rooms and bathrooms stands out with many guests complimenting the meticulous daily maid service. Although some minor issues like slightly run-down floors and showers are noted, the overall room experience is very satisfying.
Exceptional service is another hallmark of Exe Suites Reforma. The friendly and attentive staff, especially those at reception, make a lasting positive impression on guests. Their professionalism and welcoming demeanor contribute significantly to a pleasant stay.
However, the breakfast experience at the hotel shows a divide in guest opinions. While some appreciate the delicious and fresh offerings, many find it basic and repetitive, falling short of their expectations, especially given the price. Guests often suggest exploring nearby restaurants for better options.
The Wi-Fi service at the hotel also has room for improvement. Although some guests had no issues, many reported poor connectivity and frequent disconnections, which can be troublesome for business needs.
Overall, despite a few areas needing enhancements, Exe Suites Reforma remains a highly recommended choice due to its prime location, comfortable accommodations, cleanliness and outstanding staff service.
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The hotel is consistently praised for its spacious and comfortable rooms, which are well-maintained and equipped with comfortable beds and pillows. Cleanliness of the rooms and bathrooms stands out with many guests complimenting the meticulous daily maid service. Although some minor issues like slightly run-down floors and showers are noted, the overall room experience is very satisfying.
Exceptional service is another hallmark of Exe Suites Reforma. The friendly and attentive staff, especially those at reception, make a lasting positive impression on guests. Their professionalism and welcoming demeanor contribute significantly to a pleasant stay.
However, the breakfast experience at the hotel shows a divide in guest opinions. While some appreciate the delicious and fresh offerings, many find it basic and repetitive, falling short of their expectations, especially given the price. Guests often suggest exploring nearby restaurants for better options.
The Wi-Fi service at the hotel also has room for improvement. Although some guests had no issues, many reported poor connectivity and frequent disconnections, which can be troublesome for business needs.
Overall, despite a few areas needing enhancements, Exe Suites Reforma remains a highly recommended choice due to its prime location, comfortable accommodations, cleanliness and outstanding staff service.
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Exe Suites Reforma boasts an enviable location in Mexico City that frequently wins high praise from guests. Nestled in the heart of Reforma, the hotel is ideally situated for tourists and business travelers alike. Many visitors highlight its proximity to major attractions such as the Zócalo and Chapultepec, making it a perfect base for exploring the city. The ease of access to public transportation, including metro and bus stops, further enhances its appeal.
Guests appreciate the surrounding area for its abundance of dining and shopping options, as well as its safety and tranquility even during early hours. The location not only places visitors close to iconic sites like the Angel of Independence but also in a vibrant neighborhood filled with nice streets and restaurants to wander through.
In addition to a prime location, the hotel also impresses with its spacious and comfortable rooms, cleanliness and welcoming service. Remarks about the friendly and attentive staff, particularly José at reception, emphasize the quality of the hospitality. Whether one's stay is for leisure or business, the hotel's centrality and comprehensive amenities make it a highly recommended choice for anyone visiting Mexico City.
The breakfast experience at Exe Suites Reforma has garnered mixed reviews from guests. On the positive side, some guests appreciated the delicious and abundant offerings, highlighting very fresh and yummy fruit. Others found the breakfast buffet to be very good and complete, sufficient, quick and of good quality. However, numerous guests noted areas needing substantial improvement. Many found the breakfast very basic and somewhat lacking for the price with routine complaints about it being repetitive and mediocre. The limited variety and quality, combined with the occasional absence of items and lack of readiness by the stated opening time, were common points of dissatisfaction. The breakfast was described as expensive, not included as expected by some guests and at times, disappointing in quality - with some even suggesting alternatives like dining at nearby restaurants. Overall, while there are elements to enjoy, many visitors felt the breakfast service at Exe Suites Reforma fell short of expectations and could benefit from significant enhancements.
The rooms at Exe Suites Reforma are consistently praised for their comfort and spaciousness. Guests frequently highlight the ample size of the rooms, which are described as very clean and well-maintained. The accommodations are well-appointed, featuring everything needed for a comfortable night's stay, including comfortable beds and pillows. The bathrooms are also noted for their cleanliness and excellent water pressure.
Many guests appreciate the room's excellent location, providing convenient access to numerous landmarks. Daily maid service ensures that the rooms remain tidy and pleasant throughout the stay. Despite some minor issues, such as slightly run-down floors and showers, guests find the overall room experience to be very satisfying. Attentive staff further add to the positive experience, making the stay at Exe Suites Reforma both comfortable and enjoyable.
Guests at Exe Suites Reforma frequently commend the comfort of the beds, often describing them as very comfortable or quite comfortable. Many reviewers highlight the spacious nature of the mattresses and pillows, emphasizing their satisfaction with the overall sleeping experience. However, a few guests note that the pillows are old and uncomfortable and some mention that the pillows are small and a bit hard. Overall, despite these minor criticisms, the consensus leans overwhelmingly towards a positive and comfortable bed experience.
Exe Suites Reforma is consistently praised for the cleanliness of its rooms and bathrooms. Guests frequently noted that the rooms are not only clean but also spacious and quiet, creating a comfortable and restful environment. The hotel's facilities, including the water areas, are generally clean, contributing to a pleasant overall experience.
The cleaning staff are recognized for their excellent, immediate and impeccable service, ensuring everything remains tidy. The hotel's prime location further adds to its allure, making it a highly recommended choice for travelers seeking a clean and well-situated accommodation.
However, there are occasional remarks regarding the cleanliness not being optimal with specific issues such as dirty carpets, stained sheets and floors needing better attention. Some guests also mentioned that the cleaning schedule for the rooms could be extended to better suit their needs. Despite these few concerns, the general consensus is that Exe Suites Reforma excels in maintaining a clean environment, making it a favored choice among visitors.
Exe Suites Reforma boasts an exceptional team of staff members who consistently demonstrate an outstanding level of service. Guests have praised their attentiveness and friendliness, highlighting the helpful nature of the reception staff and the overall excellent service they provide. The staff's polite and courteous demeanor contributes significantly to a pleasant stay, matching the standards of a very good 5-star hotel. From check-in through to breakfast service, the team is noted for being super friendly and always ready to assist. Although the reception area is somewhat dark, this does not detract from the exceptional service and welcoming attitude exhibited by the staff. Their dedication and professionalism make a lasting positive impression on guests, ensuring a memorable experience at the hotel.
The Wi-Fi experience at Exe Suites Reforma presents a mixed picture. On a positive note, some guests have reported that the Wi-Fi was great and worked well for their needs. However, a majority of reviews indicate significant issues with the internet service. Common complaints include poor Wi-Fi signal, very poor connectivity in the rooms and frequent disconnections. Several guests noted that the Wi-Fi cut out every 8 to 10 minutes, making it unreliable for activities like Zoom meetings. Overall, while there are instances of satisfactory internet access, the general consensus points to a need for improvement in the hotel's Wi-Fi services.
While Exe Suites Reforma is centrally located and offers clean, spacious accommodations, it falls short of the expectations commonly associated with a 5-star rating. Despite being advertised as a high-end establishment, many guests found the facilities and services lacking. The breakfast, limited to instant coffee and sliced bread and poor response from staff for business-related needs, were particularly disappointing. Nevertheless, the exceptional staff service does occasionally rise to the level expected of a 5-star hotel, adding a redeeming quality to the overall experience.
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Location
Guests appreciate the surrounding area for its abundance of dining and shopping options, as well as its safety and tranquility even during early hours. The location not only places visitors close to iconic sites like the Angel of Independence but also in a vibrant neighborhood filled with nice streets and restaurants to wander through.
In addition to a prime location, the hotel also impresses with its spacious and comfortable rooms, cleanliness and welcoming service. Remarks about the friendly and attentive staff, particularly José at reception, emphasize the quality of the hospitality. Whether one's stay is for leisure or business, the hotel's centrality and comprehensive amenities make it a highly recommended choice for anyone visiting Mexico City.
Breakfast
Rooms
Many guests appreciate the room's excellent location, providing convenient access to numerous landmarks. Daily maid service ensures that the rooms remain tidy and pleasant throughout the stay. Despite some minor issues, such as slightly run-down floors and showers, guests find the overall room experience to be very satisfying. Attentive staff further add to the positive experience, making the stay at Exe Suites Reforma both comfortable and enjoyable.
Beds
Cleanliness
The cleaning staff are recognized for their excellent, immediate and impeccable service, ensuring everything remains tidy. The hotel's prime location further adds to its allure, making it a highly recommended choice for travelers seeking a clean and well-situated accommodation.
However, there are occasional remarks regarding the cleanliness not being optimal with specific issues such as dirty carpets, stained sheets and floors needing better attention. Some guests also mentioned that the cleaning schedule for the rooms could be extended to better suit their needs. Despite these few concerns, the general consensus is that Exe Suites Reforma excels in maintaining a clean environment, making it a favored choice among visitors.
Staff
Wi-Fi
5 Star
No, Exe Suites Reforma doesn't have any pool.
No, a spa isn't available at Exe Suites Reforma.
No, Exe Suites Reforma doesn't allow dogs.
No, parking facilities aren't available at Exe Suites Reforma.
Yes, Exe Suites Reforma has a gym.
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