Camino Real Aeropuerto
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Summary of reviewsCamino Real Aeropuerto is highly praised for its prime location directly at Terminal 1 of Mexico City International Airport, providing easy access for travelers with early flights, late arrivals or layovers. Guests appreciate the convenience of walking straight to the hotel or using the reliable shuttle service to Terminal 2. This strategic positioning, combined with on-site dining options, ensures a seamless travel experience.
Guests find the breakfast generally commendable for its wide variety and nutritional options. The inclusion of breakfast in some room rates and the professional staff add to the positive experience. However, some guests view it as overpriced and occasionally inconsistent in quality. For dinner, several on-site restaurants offer delicious meals and attentive service with the steakhouse and Mexican restaurant receiving significant praise, though some find the prices high and certain dishes disappointing.
Room reviews are mixed but trend positive for cleanliness and comfort, highlighting spacious accommodations with comfortable beds. Proximity to the airport is a significant benefit. However, guests note issues with outdated furniture, poor air conditioning and occasional noise disturbances. Cleanliness inconsistencies, such as dust and unpleasant odors, are also reported, though many find the overall room environment satisfactory for short stays.
The staff receives widespread acclaim for their friendliness, professionalism and efficiency, contributing significantly to a welcoming atmosphere. Some inconsistencies at the front desk are noted, yet the overall sentiment is one of satisfaction with their service.
WiFi service gets mixed feedback with some finding it reliable and efficient while others face connectivity issues. The spa and gym facilities are generally appreciated, though both could benefit from modern updates and maintenance. The pool provides a relaxing experience, albeit with some maintenance concerns and a small, shallow design.
Despite some parking challenges and occasional service criticisms, Camino Real Aeropuerto stands out for its unbeatable location, convenience and comprehensive amenities, making it a favored choice for travelers through Mexico City International Airport.
Categories
Guests find the breakfast generally commendable for its wide variety and nutritional options. The inclusion of breakfast in some room rates and the professional staff add to the positive experience. However, some guests view it as overpriced and occasionally inconsistent in quality. For dinner, several on-site restaurants offer delicious meals and attentive service with the steakhouse and Mexican restaurant receiving significant praise, though some find the prices high and certain dishes disappointing.
Room reviews are mixed but trend positive for cleanliness and comfort, highlighting spacious accommodations with comfortable beds. Proximity to the airport is a significant benefit. However, guests note issues with outdated furniture, poor air conditioning and occasional noise disturbances. Cleanliness inconsistencies, such as dust and unpleasant odors, are also reported, though many find the overall room environment satisfactory for short stays.
The staff receives widespread acclaim for their friendliness, professionalism and efficiency, contributing significantly to a welcoming atmosphere. Some inconsistencies at the front desk are noted, yet the overall sentiment is one of satisfaction with their service.
WiFi service gets mixed feedback with some finding it reliable and efficient while others face connectivity issues. The spa and gym facilities are generally appreciated, though both could benefit from modern updates and maintenance. The pool provides a relaxing experience, albeit with some maintenance concerns and a small, shallow design.
Despite some parking challenges and occasional service criticisms, Camino Real Aeropuerto stands out for its unbeatable location, convenience and comprehensive amenities, making it a favored choice for travelers through Mexico City International Airport.
Family Friendly Hotel
Camino Real Aeropuerto provides convenient access to the airport, making it suitable for families with early morning or late-night flights. The hotel offers comfortable accommodations and family-friendly services.
Business Hotel
Located near Venustiano Carranza, this eco-certified hotel is within a 10-minute drive of the Sports Palace Dome. It has a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities include a conference center and a meeting room.
Hotel with Gym
The hotel provides a fitness center, an indoor pool, and a sauna. There is also a health club and spa offering massages.
Hotel with Indoor Pool
This hotel provides an indoor pool facility. Guests can also utilize the steam rooms and either a hot tub or spa facilities available on the premises.
Hotel with Heated Pool
Features a warm and comfortable heated indoor pool, creating a relaxing retreat. The pool's enclosed setting and pleasant temperature add to the enjoyable experience.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
5-Star Hotel
Guest Reviews
Camino Real Aeropuerto boasts a prime location that consistently garners high praise from its guests. Situated directly at Terminal 1 of Mexico City International Airport, the hotel offers unreliably easy access, making it an ideal option for travelers with early morning flights, late-night arrivals or long layovers. The convenience of being just a few steps away from the terminal via a connected footbridge eliminates the need for additional transportation, ensuring a seamless transition between flights and accommodation.
Guests appreciate the ability to walk straight from the airport to the hotel in just minutes, underscoring the ease of access. Its proximity to both Terminal 1 and the hotel's reliable shuttle service to Terminal 2 further enhances its appeal. This strategic location not only provides straightforward access to the airport but also sets the stage for a restful night before continuing on one's journey.
Beyond the exceptional location, travelers also commend the comfort and cleanliness of the hotel. The presence of on-site restaurants is an additional perk, allowing guests to satisfy their dining needs without leaving the premises. Overall, Camino Real Aeropuerto's unbeatable location, combined with its convenience and amenities, makes it a top choice for travelers navigating through Mexico City International Airport.
The breakfast experience at Camino Real Aeropuerto has received a mix of praise and critique. Many guests have commended the breakfast for its wide variety of international and Mexican dishes with several describing it as extensive, amazing and delicious. The breakfast buffet stands out for its abundant selection and nutritious options. The inclusion of breakfast in some room rates is appreciated by guests, often highlighted for its completeness despite being just a continental offering.
On the upside, the staff's professionalism during breakfast and the quality of coffee have been noted positively with some guests enjoying the convenience of having breakfast on the same floor as their rooms. The hotel's early breakfast service caters well to early birds and guests who opt for room service breakfast find it punctual and delicious.
However, some customers feel that the breakfast is overpriced, especially given the high costs, which can reach up to $30 per person. There are mentions of limited variety and specific incidents such as food being cold or not up to standard. A few reviews also point out issues with clarity regarding what breakfast is included with the room rate, causing some confusion at check-in.
Overall, the breakfast at Camino Real Aeropuerto generally receives commendation for its variety and quality, despite some guests considering it expensive and occasionally inconsistent in service.
The dining experience at Camino Real Aeropuerto presents a mixed but largely positive impression. The hotel boasts several dining facilities, including standout options like the steakhouse, which is highly recommended for visitors. Guests frequently praise the Mexican restaurant for its wonderful and delicious food, describing it as an excellent choice, especially for those arriving tired and in need of a good meal on site. The on-site restaurants receive compliments for their delicious and varied menus and the Ribeye tacos from room service are especially well-regarded.
Service is another strong point with attentive staff ensuring a pleasant dining experience. The dinner service at the restaurant is often highlighted as fast and excellent and the bar offers reasonably priced food and drinks.
However, it's worth noting that not all feedback is glowing. Some guests find the prices too high and there are occasional complaints about the quality of specific dishes, such as a disappointing hamburger and food allegedly being warmed in the microwave. The buffet lunch and breakfast can also fall short of expectations for some, despite generally good reviews for the buffet breakfast.
The decor and atmosphere of the dining areas receive mixed feedback, ranging from appreciation of the decor in the bar and reception area to remarks about the breakfast room's lackluster appearance. Overall, while there are areas for improvement, the variety of dining options and the consistently praised service make dining at Camino Real Aeropuerto a generally satisfying experience.
The rooms at Camino Real Aeropuerto receive mixed reviews from guests. Positives frequently mentioned include the cleanliness and comfort of the rooms with many reviewers appreciating the spaciousness and comfortable beds. The proximity to the airport is highlighted as a significant convenience, making it an ideal choice for short stays and layovers. Some rooms offer modern amenities and have been recently renovated, delivering a pleasant and functional experience.
However, many guests have noted that the rooms are somewhat dated and in need of maintenance. Issues such as poor air conditioning, outdated furniture and minor damages like cracked floors or broken fixtures are common. Several rooms suffer from cleanliness issues, unpleasant odors and noise disturbances, notably from the nearby airport and ongoing renovations. The lighting and room decor also appear outdated, contributing to a less appealing atmosphere.
On the whole, while some rooms provide a satisfactory experience with adequate facilities and comfort, the general consensus is that the property could benefit from extensive updates and better maintenance to enhance overall guest satisfaction. For those looking for a brief stay close to the airport, Camino Real Aeropuerto offers practicality and convenience, but it may fall short of expectations concerning modernity and upkeep.
The beds at Camino Real Aeropuerto elicit mixed feelings among guests. Many reviewers highlight the overall comfort of the beds, describing them as very comfortable, super comfy and excellent in quality. Large and clean bed linens contribute to a pleasant sleeping experience and some guests even found the beds to be the best they've ever encountered in a hotel.
However, a recurrent issue is the mobility of the beds due to wheels that can't be locked, causing the beds to move and create discomfort. Several guests reported that the beds slid across the room or moved away from the wall, which could feel unsafe. Despite the softness of the beds, there were complaints about them being too soft or hard, as well as not being attached to the headboard or wall.
Pillows received mixed reviews with some stating they were comfortable, while others felt they were lumpy or uncomfortable.
Overall, while the beds are praised for their comfort and quality by many, the mobility issue due to the wheels and the varying firmness may impact the sleep quality for some guests.
Nestled conveniently within the airport premises, Camino Real Aeropuerto offers a decent stay characterized by diverse room conditions. Guests frequently highlight the satisfactory size and modern feel of the rooms. There’s a consensus that rooms and common areas are often clean with some reviewers celebrating their immaculateness and comfort. The hotel stands out for its cleanliness, particularly in the bathrooms and bed linens with some describing the facility as spotless and ultra-clean.
However, there are considerable inconsistencies. Some guests report significant cleanliness issues under beds, on carpets and with dust accumulation on surfaces. Areas such as bathrooms and hallways occasionally fall short with some instances of unpleasant smells and outdated fittings. Although efforts are visible with clean towels and freshroom maintenance, the attention to detail in cleaning could be more consistent across all rooms.
Overall, Camino Real Aeropuerto offers a mix of clean, spacious accommodations with helpful staff, making it a viable option for travelers needing convenience right at the airport. Although improvements in rigorous cleaning and maintenance are necessary, many guests still find it a comfortable and clean choice for short stays.
The reviews for the Camino Real Aeropuerto highlight a generally positive experience with the hotel's staff. Guests frequently mention the friendliness, helpfulness and professionalism of the employees, extending praise across various roles, including porters, receptionists, housekeepers and restaurant staff. The efficiency and responsiveness of the staff during busy times, such as sudden rushes from canceled flights and their accommodating nature in responding to late check-out requests and extending amenities like Wi-Fi, were particularly appreciated.
The remarks suggest that the staff contributes significantly to the hotel's welcoming atmosphere with several mentions of excellent customer service and attentiveness. Despite these positive reviews, there are some inconsistencies, especially noted at the front desk, where some guests experienced less friendly interactions and slower service. However, it seems that these instances are overshadowed by the predominant sentiment of guest satisfaction with the staff's service and dedication.
Overall, while there are occasional criticisms regarding motivation and individual interactions, the overarching theme in the reviews points to a staff that is kind, helpful and strives to make the guest experience pleasant and smooth.
The WiFi at Camino Real Aeropuerto receives mixed reviews from guests. The positive feedback highlights it as good, reliable and efficient with many guests encountering no issues. Several noted the solid internet service that even enabled streaming without problems, both in rooms and common areas like the lobby. However, there are consistent complaints about the WiFi being unreliable, slow or completely non-functional, particularly in the guest rooms. Some guests mentioned the connectivity issues and found it challenging to get connected, ultimately giving up. The lack of a secure Wi-Fi network was also a point of concern for several visitors. Overall, while some guests enjoyed excellent internet quality, others felt significant improvements are needed, especially for a reliable, seamless experience throughout the hotel.
The spa at Camino Real Aeropuerto receives a mix of commendations and some areas for improvement from guests. Many found the wellness area to be a welcome addition, appreciating the availability of facilities such as a sauna and jacuzzi. Guests praised the spa area as very nice, top-notch and clean with excellent treatments, although a few noted that the spa and gym areas could use an upgrade, particularly in updating equipment and fixing some of the facilities like the toilet and shower locks in the changing rooms.
Positive highlights include the spaciousness of the rooms and adherence to strict COVID-19 protocols, ensuring a safe environment for visitors. However, a few reviews mentioned that spa services and massages were shorter than expected and one noted that the spa prices were on the expensive side.
Overall, while the spa at Camino Real Aeropuerto seems to offer a luxurious and enjoyable experience with very good services, there are suggestions for modernization and minor fixes to enhance the guest experience further.
The gym at Camino Real Aeropuerto receives a mix of reviews from guests with many highlighting its functionality and positive features. Described as a small but functional space, it offers good facilities and equipment. Some guests find it to be one of the best-equipped gyms they've ever seen in a hotel, even dubbing it the best part of their stay. The views from the gym over the airport and surrounding hills receive particular praise, adding to the workout experience.
However, there are mentions of the gym needing renovation with suggestions to update the space and fix locks on the changing room toilets and showers. Despite being dated to some, the gym is considered decent and perfect by others. It is sometimes referred to as commercial and well-equipped and a yoga class is even offered, enhancing the fitness experience.
The gym and the swimming pool are key reasons why guests choose this hotel. Nonetheless, there have been instances where the gym was under construction or the facilities were closed, disappointing some visitors. Overall, while the gym at Camino Real Aeropuerto has room for improvement, it stands out as a significant feature of the hotel, especially due to its equipment and impressive views.
Camino Real Aeropuerto features both an indoor and an outdoor pool, offering guests a variety of options during their stay. Guests appreciated the nice and warm pool, which provides a relaxing experience with amenities that are described as a treat. The pool is generally well-maintained and clean and some guests found the addition of a swimming pool convenient when waiting for a flight. The indoor pool, featured on the top floor, includes fake grass carpeting and offers great views, though some guests mentioned that the pool, despite being warm and relaxing, is relatively small and shallow with a depth of just 3 feet (less than 1 meter).
However, there were concerns over the pool's maintenance with reports of it being dirty or out of service at times. A few guests noted a dated appearance, yellow tiles and issues with chlorine levels. On a positive note, the option to book the pool for private use after an hour was appreciated by some visitors. While the pool experience had its ups and downs, many guests found it to be a pleasant addition to their stay overall.
Camino Real Aeropuerto offers parking facilities managed privately with parking spaces available for guests. However, navigating the limited parking can present challenges and some find the parking lot less appealing. There's no valet parking, but the available spots are accessible, making it convenient for guests. The parking prices are noted by some to be high, despite being described as cheap by others. In general, parking is an available feature but may come with its own set of inconveniences. The hotel's complementary transport service to Terminal 2 stands out as a convenient feature for those looking to catch a flight.
Camino Real Aeropuerto is well-regarded as a family-friendly hotel, receiving numerous positive reviews highlighting its suitability for families. Guests appreciated the family-oriented amenities, including spacious family rooms and the availability of connecting rooms which made traveling with a family more comfortable. The hotel efficiently provided cribs upon request, making it an accommodating choice for those traveling with babies. Families noted that even in a family of five or more, they found the setting comfortable and convenient.
The reviews pointed out that children enjoyed their stay and many found the venue good for a family vacation. The hotel offers a decent environment that is well-suited for families, including those planning extended stays or trips with young kids. Despite some minor critiques regarding cleanliness, the overall feedback underscores that Camino Real Aeropuerto is a good choice for those seeking a family-friendly accommodation option in Mexico, providing a comfortable base for both rest and exploration.
Camino Real Aeropuerto, often marketed as a five-star hotel, presents a mix of feedback regarding its facilities and services. Guests have highlighted the superb service quality and the friendliness of the staff, which many described as amazing and exceptional. The comfort, luxury and practical nature of the hotel were noted with good rooms and excellent breakfast contributing to a generally positive experience. Additionally, the hotel's location has been praised for its convenience.
However, several reviews pointed out that the hotel's amenities and overall condition do not fully align with typical five-star expectations. Some guests mentioned the need for urgent upgrades and maintenance with specific issues like noise, outdated facilities and the absence of certain amenities such as slippers, mini bar and parking. There were also comments suggesting that the hotel better fits a three or four-star rating rather than five. Furthermore, the breakfast pricing and offerings did not meet expectations for some visitors.
Overall, while Camino Real Aeropuerto excels in service and certain elements of comfort, it may not completely meet the expectations set by its five-star rating, suggesting a reassessment of its classification could be warranted.
Camino Real Aeropuerto is highly regarded for its excellent location, especially for business travelers. The hotel's connection to Terminal 1 by a bridge adds significant convenience for those on business trips. A dedicated business center and well-appointed business class rooms with club access provide essential amenities. Cleanliness throughout the hotel meets good standards and the friendly staff contribute positively to the experience.
Meeting rooms and separate business desks are available, enhancing productivity for business meetings and work sessions. Snacks and drinks on hand are a thoughtful touch. Despite some comments about outdated facilities and the need for upgrades, the value for money remains appealing.
Ideal for layovers and short stays, the hotel maintains good business-friendly facilities and is well-suited for business retreats and corporate travelers. Its lobby serves as an excellent working point and the overall stay is described as appropriate and suitable for business needs, offering good amenities and a convenient location.
Camino Real Aeropuerto has received mixed reviews concerning its accessibility for guests with disabilities. One of the consistent positives mentioned is the hotel's accessible rooms, which cater well to guests with mobility devices, including those using wheelchairs. Additionally, the parking facilities are described as accessible.
The hotel boasts a prime location with easy access to the airport and transportation options, making it a convenient choice for travelers. Terminal 1 is within walking distance, adding to the ease of access for guests. A shuttle service further facilitates airport transfers, enhancing the overall accessibility experience.
However, some guests have pointed out areas needing improvement. While the rooms and some facilities are accessible, other parts of the hotel could be more navigable for those with disabilities. Specifically, assistance for wheelchair users wasn't always offered proactively. There were also mentions of difficulties navigating the hotel with luggage and general accessibility concerns within the premises.
Overall, while Camino Real Aeropuerto offers several accessible features and strategic advantages for airport travelers, certain accessibility improvements could enhance the stay for guests with disabilities.
The heated pool at Camino Real Aeropuerto consistently receives praise for its warmth and comfort, making it a relaxing indoor retreat. Guests appreciate the pool's nice warmth, noting that the water is pleasantly heated. The enclosed setting with the pool depth at 4 feet, adds to the relaxing experience. Visitors often highlight the pool's availability and its slight but noticeable heating. The pool even earns descriptions like amazing and very heated, indicating a high level of guest satisfaction.
The Camino Real Aeropuerto hotel features an indoor pool that guests find very clean and well-maintained. Many appreciate the pool's climate control, ensuring a comfortable swim whether the water is warm or cool. Families feel secure in the pool area, which rarely feels overcrowded. Some guests enjoyed the opportunity to reserve the pool for private use by booking an hour. Although it is relatively small, the pool is a nice amenity that adds to the hotel's appeal. Notably, its heated environment allows for an enjoyable swim irrespective of the weather outside.
Camino Real Aeropuerto stands out as an ideal destination for honeymooners, receiving accolades for its exceptional services tailored to newlyweds. The hotel offers spacious and romantic honeymoon suites that are praised for their size and comfort. Honeymoon packages available at the establishment ensure an enhanced and memorable experience. Guests frequently note that their stays were made special, contributing to the venue's reputation as a great honeymoon spot. Whether it's a primary destination or an add-on to a honeymoon itinerary, the hotel's offerings are consistently deemed perfect for a romantic getaway.
Camino Real Aeropuerto offers a stay that feels exceptionally luxurious. The rooms are described as luxurious, featuring top-notch furniture and flooring, ensuring guests experience a comfort synonymous with high-end establishments. Many appreciated the modern, luxurious interior design that graces the entire hotel, from the super elegant lobby to the spacious and comfortable rooms. Guests consistently highlighted the five-star amenities and luxury service, which contribute to an upscale and elegantly sophisticated atmosphere. Despite being on the pricier side, the overall luxury experience provided by the hotel was deemed worth it by many, making it a top choice for those seeking a high-end stay.
Camino Real Aeropuerto offers a quintessential romantic experience, making it an excellent choice for those looking to escape for a romantic getaway. The hotel boasts lovely romantic lighting and scenic views, particularly enchanting at night. Guests often highlight the romantic dinners available in the on-site restaurant, adding an intimate touch to their stay. The rooms are designed with romance in mind, featuring large, comfortable beds and a luxurious ambiance. Whether planning a romantic weekend or a special night, this hotel embodies a romantic vibe, making it an ideal place for couples.
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Location
Guests appreciate the ability to walk straight from the airport to the hotel in just minutes, underscoring the ease of access. Its proximity to both Terminal 1 and the hotel's reliable shuttle service to Terminal 2 further enhances its appeal. This strategic location not only provides straightforward access to the airport but also sets the stage for a restful night before continuing on one's journey.
Beyond the exceptional location, travelers also commend the comfort and cleanliness of the hotel. The presence of on-site restaurants is an additional perk, allowing guests to satisfy their dining needs without leaving the premises. Overall, Camino Real Aeropuerto's unbeatable location, combined with its convenience and amenities, makes it a top choice for travelers navigating through Mexico City International Airport.
Breakfast
On the upside, the staff's professionalism during breakfast and the quality of coffee have been noted positively with some guests enjoying the convenience of having breakfast on the same floor as their rooms. The hotel's early breakfast service caters well to early birds and guests who opt for room service breakfast find it punctual and delicious.
However, some customers feel that the breakfast is overpriced, especially given the high costs, which can reach up to $30 per person. There are mentions of limited variety and specific incidents such as food being cold or not up to standard. A few reviews also point out issues with clarity regarding what breakfast is included with the room rate, causing some confusion at check-in.
Overall, the breakfast at Camino Real Aeropuerto generally receives commendation for its variety and quality, despite some guests considering it expensive and occasionally inconsistent in service.
Dinner
Service is another strong point with attentive staff ensuring a pleasant dining experience. The dinner service at the restaurant is often highlighted as fast and excellent and the bar offers reasonably priced food and drinks.
However, it's worth noting that not all feedback is glowing. Some guests find the prices too high and there are occasional complaints about the quality of specific dishes, such as a disappointing hamburger and food allegedly being warmed in the microwave. The buffet lunch and breakfast can also fall short of expectations for some, despite generally good reviews for the buffet breakfast.
The decor and atmosphere of the dining areas receive mixed feedback, ranging from appreciation of the decor in the bar and reception area to remarks about the breakfast room's lackluster appearance. Overall, while there are areas for improvement, the variety of dining options and the consistently praised service make dining at Camino Real Aeropuerto a generally satisfying experience.
Rooms
However, many guests have noted that the rooms are somewhat dated and in need of maintenance. Issues such as poor air conditioning, outdated furniture and minor damages like cracked floors or broken fixtures are common. Several rooms suffer from cleanliness issues, unpleasant odors and noise disturbances, notably from the nearby airport and ongoing renovations. The lighting and room decor also appear outdated, contributing to a less appealing atmosphere.
On the whole, while some rooms provide a satisfactory experience with adequate facilities and comfort, the general consensus is that the property could benefit from extensive updates and better maintenance to enhance overall guest satisfaction. For those looking for a brief stay close to the airport, Camino Real Aeropuerto offers practicality and convenience, but it may fall short of expectations concerning modernity and upkeep.
Beds
However, a recurrent issue is the mobility of the beds due to wheels that can't be locked, causing the beds to move and create discomfort. Several guests reported that the beds slid across the room or moved away from the wall, which could feel unsafe. Despite the softness of the beds, there were complaints about them being too soft or hard, as well as not being attached to the headboard or wall.
Pillows received mixed reviews with some stating they were comfortable, while others felt they were lumpy or uncomfortable.
Overall, while the beds are praised for their comfort and quality by many, the mobility issue due to the wheels and the varying firmness may impact the sleep quality for some guests.
Cleanliness
However, there are considerable inconsistencies. Some guests report significant cleanliness issues under beds, on carpets and with dust accumulation on surfaces. Areas such as bathrooms and hallways occasionally fall short with some instances of unpleasant smells and outdated fittings. Although efforts are visible with clean towels and freshroom maintenance, the attention to detail in cleaning could be more consistent across all rooms.
Overall, Camino Real Aeropuerto offers a mix of clean, spacious accommodations with helpful staff, making it a viable option for travelers needing convenience right at the airport. Although improvements in rigorous cleaning and maintenance are necessary, many guests still find it a comfortable and clean choice for short stays.
Staff
The remarks suggest that the staff contributes significantly to the hotel's welcoming atmosphere with several mentions of excellent customer service and attentiveness. Despite these positive reviews, there are some inconsistencies, especially noted at the front desk, where some guests experienced less friendly interactions and slower service. However, it seems that these instances are overshadowed by the predominant sentiment of guest satisfaction with the staff's service and dedication.
Overall, while there are occasional criticisms regarding motivation and individual interactions, the overarching theme in the reviews points to a staff that is kind, helpful and strives to make the guest experience pleasant and smooth.
Wi-Fi
Spa
Positive highlights include the spaciousness of the rooms and adherence to strict COVID-19 protocols, ensuring a safe environment for visitors. However, a few reviews mentioned that spa services and massages were shorter than expected and one noted that the spa prices were on the expensive side.
Overall, while the spa at Camino Real Aeropuerto seems to offer a luxurious and enjoyable experience with very good services, there are suggestions for modernization and minor fixes to enhance the guest experience further.
Gym
However, there are mentions of the gym needing renovation with suggestions to update the space and fix locks on the changing room toilets and showers. Despite being dated to some, the gym is considered decent and perfect by others. It is sometimes referred to as commercial and well-equipped and a yoga class is even offered, enhancing the fitness experience.
The gym and the swimming pool are key reasons why guests choose this hotel. Nonetheless, there have been instances where the gym was under construction or the facilities were closed, disappointing some visitors. Overall, while the gym at Camino Real Aeropuerto has room for improvement, it stands out as a significant feature of the hotel, especially due to its equipment and impressive views.
Pool
However, there were concerns over the pool's maintenance with reports of it being dirty or out of service at times. A few guests noted a dated appearance, yellow tiles and issues with chlorine levels. On a positive note, the option to book the pool for private use after an hour was appreciated by some visitors. While the pool experience had its ups and downs, many guests found it to be a pleasant addition to their stay overall.
Parking
Family
The reviews pointed out that children enjoyed their stay and many found the venue good for a family vacation. The hotel offers a decent environment that is well-suited for families, including those planning extended stays or trips with young kids. Despite some minor critiques regarding cleanliness, the overall feedback underscores that Camino Real Aeropuerto is a good choice for those seeking a family-friendly accommodation option in Mexico, providing a comfortable base for both rest and exploration.
5 Star
However, several reviews pointed out that the hotel's amenities and overall condition do not fully align with typical five-star expectations. Some guests mentioned the need for urgent upgrades and maintenance with specific issues like noise, outdated facilities and the absence of certain amenities such as slippers, mini bar and parking. There were also comments suggesting that the hotel better fits a three or four-star rating rather than five. Furthermore, the breakfast pricing and offerings did not meet expectations for some visitors.
Overall, while Camino Real Aeropuerto excels in service and certain elements of comfort, it may not completely meet the expectations set by its five-star rating, suggesting a reassessment of its classification could be warranted.
Business
Meeting rooms and separate business desks are available, enhancing productivity for business meetings and work sessions. Snacks and drinks on hand are a thoughtful touch. Despite some comments about outdated facilities and the need for upgrades, the value for money remains appealing.
Ideal for layovers and short stays, the hotel maintains good business-friendly facilities and is well-suited for business retreats and corporate travelers. Its lobby serves as an excellent working point and the overall stay is described as appropriate and suitable for business needs, offering good amenities and a convenient location.
Accessible
The hotel boasts a prime location with easy access to the airport and transportation options, making it a convenient choice for travelers. Terminal 1 is within walking distance, adding to the ease of access for guests. A shuttle service further facilitates airport transfers, enhancing the overall accessibility experience.
However, some guests have pointed out areas needing improvement. While the rooms and some facilities are accessible, other parts of the hotel could be more navigable for those with disabilities. Specifically, assistance for wheelchair users wasn't always offered proactively. There were also mentions of difficulties navigating the hotel with luggage and general accessibility concerns within the premises.
Overall, while Camino Real Aeropuerto offers several accessible features and strategic advantages for airport travelers, certain accessibility improvements could enhance the stay for guests with disabilities.
Heated Pool
Indoor Pool
Honeymoon
Luxury
Romantic
Yes, Camino Real Aeropuerto has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Camino Real Aeropuerto.
No, Camino Real Aeropuerto doesn't allow dogs.
Yes, parking facilities are available at Camino Real Aeropuerto.
Yes, Camino Real Aeropuerto has a gym.
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