Manor Hotel Solihull, BW Signature Collection
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Summary of reviewsThe Manor Hotel Solihull, BW Signature Collection offers a rewarding stay, particularly noted for its excellent location, cleanliness, friendly staff and comfortable accommodations. Located in the scenic village of Meriden, the hotel balances a tranquil rural setting with convenient proximity to the NEC and Birmingham Airport. This makes it particularly advantageous for event attendees and travelers, complemented by easy access to major routes, public transportation and local amenities.
Guests generally enjoy the breakfast experience, often praising the variety and quality of food, including fresh fruit and full English options. Despite occasional delays and lukewarm food, the breakfast is considered a highlight by many. Dinner, especially at the Marco Pierre White restaurant, receives commendations for delicious and well-presented dishes, albeit with some inconsistencies in service and value.
The rooms are commonly appreciated for their spaciousness, cleanliness and comfort, particularly the cozy beds. Practical amenities such as tea and coffee facilities are frequently replenished. However, some furnishings appear dated and improvements in maintenance and decor would enhance the experience.
Cleanliness across the hotel, including public areas and guest rooms, is consistently highlighted as a strong point. Though minor lapses occur, the high housekeeping standards ensure a pleasant environment.
The hotel's staff are a standout feature, praised for their friendliness, professionalism and helpfulness, contributing significantly to guest satisfaction. Occasional negative interactions are noted but are outweighed by the positive experiences.
WiFi service is a notable weak point with numerous complaints about its reliability and coverage, particularly in guest rooms. Nonetheless, the free WiFi and ample parking facilities are convenient.
For families, the hotel offers amenities such as travel cots and activity packs, though improvements in room accessibility and noise management would enhance family stays.
Parking is a strong asset with ample, secure and free spaces, appreciated by many guests despite occasional busyness and limited disabled spaces.
In summary, the Manor Hotel Solihull, BW Signature Collection provides a comfortable and convenient stay with a few areas for improvement, particularly in WiFi connectivity and room updates. The hotel's location, cleanliness and exceptional staff service stand out as significant positives, making it a favorable choice for various types of travelers.
Categories
Guests generally enjoy the breakfast experience, often praising the variety and quality of food, including fresh fruit and full English options. Despite occasional delays and lukewarm food, the breakfast is considered a highlight by many. Dinner, especially at the Marco Pierre White restaurant, receives commendations for delicious and well-presented dishes, albeit with some inconsistencies in service and value.
The rooms are commonly appreciated for their spaciousness, cleanliness and comfort, particularly the cozy beds. Practical amenities such as tea and coffee facilities are frequently replenished. However, some furnishings appear dated and improvements in maintenance and decor would enhance the experience.
Cleanliness across the hotel, including public areas and guest rooms, is consistently highlighted as a strong point. Though minor lapses occur, the high housekeeping standards ensure a pleasant environment.
The hotel's staff are a standout feature, praised for their friendliness, professionalism and helpfulness, contributing significantly to guest satisfaction. Occasional negative interactions are noted but are outweighed by the positive experiences.
WiFi service is a notable weak point with numerous complaints about its reliability and coverage, particularly in guest rooms. Nonetheless, the free WiFi and ample parking facilities are convenient.
For families, the hotel offers amenities such as travel cots and activity packs, though improvements in room accessibility and noise management would enhance family stays.
Parking is a strong asset with ample, secure and free spaces, appreciated by many guests despite occasional busyness and limited disabled spaces.
In summary, the Manor Hotel Solihull, BW Signature Collection provides a comfortable and convenient stay with a few areas for improvement, particularly in WiFi connectivity and room updates. The hotel's location, cleanliness and exceptional staff service stand out as significant positives, making it a favorable choice for various types of travelers.
Business Hotel
This hotel offers standard amenities to cater to business travelers and is conveniently located near the NEC Birmingham. It includes meeting spaces and essential services for a comfortable business trip.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in the picturesque village of Meriden, 'Manor Hotel Solihull, BW Signature Collection' offers an exceptional location for those visiting the NEC (National Exhibition Centre) and Birmingham Airport. The proximity to the NEC is a significant perk with a short drive or bus ride making it extremely convenient for event attendees and exhibitors alike. The area boasts a tranquil, rural charm, providing a peaceful retreat without straying too far from major routes and motorways.
Beyond the NEC, guests appreciate the easy access to Birmingham Airport, making it a strategic choice for travelers. Public transportation options, like the frequent bus services, simplify the commute to and from the airport and city center. The quiet, beautifully maintained surroundings are complemented by local amenities, including charming pubs, restaurants and even a chip shop in the village, perfect for a relaxing wander.
The hotel is commended for its substantial parking facilities and attractive grounds. Many reviews highlight the convenience of car travel, noting it is a quick drive to major routes and destinations like the Birmingham games and nearby golf courses. The serene setting combined with the benefit of being just off the A45 partners well with the ease of reaching various local attractions.
Overall, the 'Manor Hotel Solihull, BW Signature Collection' stands out for its great location, balancing the needs of business travelers, event-goers and those seeking a calm, pleasant environment away from the bustling city.
The breakfast experience at the Manor Hotel Solihull, BW Signature Collection receives mixed reviews, but with a generally positive lean. Guests frequently describe the breakfast as very good, excellent and amazing with a wide variety of choices to suit different tastes, including fresh fruit, traditional full English and even vegetarian options. The hot buffet is commonly mentioned as plentiful and delicious when maintained well, although some guests noted it could be cold at times.
The breakfast staff are often commended for being helpful, friendly and polite, though there are occasional reports of unorganized service and delays in replenishing items. Despite a few instances of cold food and limited selections, many diners felt the breakfast offered good value for money.
Overall, while some logistical hiccups exist, the majority found the breakfast to be a highlight of their stay, praising the quality and variety of food available.
The dinner offerings at the Manor Hotel Solihull, BW Signature Collection have received mixed reactions from guests. On the positive side, many guests praised the on-site restaurant, highlighting the delicious and well-presented food and noting that the meals were enjoyable and tasty. The Marco Pierre White restaurant, in particular, received accolades for its excellent food and service with a few guests remarking on the exceptional quality of the dishes. Both breakfast and evening meals were commended for being of high quality with generous portions that left diners satisfied.
However, several criticisms emerged regarding the consistency and value of the dining experience. Some guests found the food overpriced and the options limited, especially for those with specific dietary preferences such as vegetarians or coeliacs. There were complaints about the food being served cold or overcooked and issues with slow and disorganized service. Additionally, a few guests felt that the quality did not match the high prices with some dishes being described as mediocre or disappointing.
Despite these mixed reviews, many guests appreciated the friendly service and the convenience of having an on-site dining option. Overall, while the dining experience at Manor Hotel Solihull, BW Signature Collection has its strong points, guests' experiences varied, highlighting the need for improvement in consistency and value for money.
Visitors to the Manor Hotel Solihull, BW Signature Collection have widely varied impressions of the rooms. On a positive note, many guests appreciated the spaciousness of the rooms, frequently describing them as large, clean and comfortable. The beds, particularly the king-size ones, often received praise for being cozy and ensuring a good night's sleep. Additionally, the hotel offers accessible rooms, complete with features like en-suite wet rooms, catering well to guests with mobility needs.
Several travelers highlighted the practical amenities within the rooms, such as tea and coffee facilities and noted that these were replenished daily. The rooms generally met guests' needs with many pointing out the clean and tidy condition upon arrival.
Despite these strengths, there are consistent mentions of the rooms appearing tired and dated with some furnishings showing wear and tear. A few guests encountered issues like musty odors, poor lighting and rooms that were overly warm or cold due to inefficient heating or no air conditioning. Some also mentioned the lack of essential items like hot water, functioning heaters or a sufficient number of electrical sockets.
Noise was another concern, especially from adjoining rooms, but overall, many found the rooms to be quiet even during busy periods. However, logistical issues such as rooms being far from reception or the inconvenience of no lifts to higher floors, were minor setbacks for some guests.
In summary, while the rooms at the Manor Hotel Solihull, BW Signature Collection are generally spacious, clean and comfortable, a refresh of the décor and improved maintenance could significantly enhance the guest experience.
The guest reviews of the Manor Hotel Solihull, BW Signature Collection offer a mix of opinions about the beds with a notable emphasis on comfort. Many guests highlighted the beds as comfortable, clean and boasting a good size. Several reviews mentioned the beds being extremely comfortable with some even describing them as "super comfy" or "amazing." Pillows generally received positive feedback, described as soft and comfy. Additionally, rooms were often noted as clean and spacious, further enhancing the overall comfort.
However, not all feedback was positive. A number of guests experienced discomfort due to either overly hard or excessively soft mattresses with some specific complaints about lumpy mattresses and springs sticking out. There were occasional mentions of poor-quality pillows and issues related to bed size expectations not being met. Despite the varied experiences, the emphasis on comfortable beds remained strong, suggesting that the hotel generally provides a good night's sleep for most of its guests.
Reviews regarding the cleanliness of the Manor Hotel Solihull, BW Signature Collection are largely positive. Guests consistently note that the rooms and public areas are clean and comfortable. Many highlighted the immaculate state of their rooms and praised the high standard of housekeeping. The hotel's public areas, including the bar and reception, were frequently described as spotless and well-maintained.
However, some comments indicate room for improvement. A few guests encountered issues such as stained carpets, dated decor and occasional lapses in housekeeping standards. Despite these isolated concerns, the general consensus is that the hotel maintains a good level of cleanliness, providing a comfortable and pleasant stay for its guests. Overall, most visitors found the hotel to be very clean, well-organized and presentable.
The staff at the Manor Hotel Solihull, BW Signature Collection receive high praise for their friendliness, professionalism and helpfulness. Many guests commend the team for being welcoming and accommodating across various areas of the hotel, including reception, the bar and the restaurant. Specific mentions include efficient and quick check-ins, attentiveness and polite interactions. Several reviews highlight exceptional service from individuals who went above and beyond to make stays memorable, especially during special occasions.
However, there are a few instances where the service fell short with some guests noting encounters with unhelpful or occasionally rude staff members. Despite these outliers, the majority of feedback emphasizes a positive experience with the hotel staff being a standout feature that enhances the overall stay. Noteworthy mentions include staff at the reception and restaurant who were particularly courteous and effective in their roles, contributing to a pleasant and efficient atmosphere.
Overall, the hotel staff are generally seen as a friendly, helpful and professional team dedicated to providing excellent service to their guests, making them a significant asset to the hotel experience.
The 'Manor Hotel Solihull, BW Signature Collection' has a recurring issue with its WiFi service, particularly in the guest rooms. Many reviews consistently highlighted the weak and unreliable WiFi connection with some guests describing the internet access as almost non-existent or very poor in various rooms. The WiFi signal tends to drop frequently and doesn't reach certain areas of the hotel, making it difficult for guests to stay connected. Despite these issues, it's worth noting that the WiFi is complimentary, even if its reliability and coverage leave much to be desired. The hotel offers free car parking and provides consistent hot drinks and biscuits during events, ensuring some level of convenience outside the connectivity shortcomings.
The parking at Manor Hotel Solihull, BW Signature Collection has received numerous positive comments from guests. The hotel offers a large, spacious and secure car park with extensive on-site parking. Many guests appreciated the ample, free parking available, finding it easy and convenient to use. The parking areas are finely maintained, ensuring a hassle-free experience for most visitors. Additionally, the hotel's location near the NEC is advantageous for those attending events.
While the majority of guests found the parking excellent, a few noted that it could get busy, particularly later in the evening. There were also comments about inadequate disabled parking spaces and occasional challenges due to other patrons' parking habits. Nonetheless, the overall feedback highlights the hotel's good parking facilities, making it a strong asset for guests.
The Manor Hotel Solihull, BW Signature Collection seems to offer a mixed experience for families with children, particularly those attending weddings. On the positive side, the hotel provides amenities geared towards family needs, such as travel cots for babies and small activity packs to keep children entertained. Guests appreciated the family-friendly atmosphere with some highlighting lovely family stays and enjoying their family trips at the hotel. The spacious rooms and comfy beds received positive remarks and the hotel’s bathroom facilities were noted to be good with a nice shower and hot water. The Marco Pierre White restaurant and the hotel’s breakfast were also well-received.
However, several issues have been pointed out that suggest room for improvement. Family rooms have received criticism for being difficult to access with a buggy and some have noted that the room setup like a fold-up single bed was not up to par. Bookings for family rooms were sometimes not available upon arrival, leading to inconvenient arrangements such as splitting between two rooms. Noise from wedding parties also impacted some stays and there were mentions of children being unruly in some areas. Additionally, several reviews mentioned that the hotel could benefit from better management practices, particularly in handling interactions between staff and guests. Overall, while the hotel has potential as a family-friendly destination, particularly for those attending nearby weddings, there are notable areas that require attention to meet family needs more consistently.
The Manor Hotel Solihull, BW Signature Collection offers a comfortable stay with several noteworthy highlights. Many guests commend the hotel’s cleanliness, emphasizing spotless rooms and well-maintained bathrooms. The housekeeping receives high marks for their thoroughness, ensuring large, comfortable rooms that meet four-star standards. The beds are often described as comfy, contributing to a pleasant stay.
The hotel’s staff is noted for their friendliness and exceptional service, always willing to assist guests. Dining experiences elicit mixed reviews; while breakfast receives praise for its quality and variety, some guests feel that dinner options do not meet the four-star expectations. However, the dining spaces themselves are clean and well-appointed.
Location plays a positive role in guest satisfaction with easy access to key areas in Birmingham. The modern, clean rooms typically feature large TVs and exhibit premium decor that aligns with four-star ratings. Despite some comments on the room’s dated feel and occasional disappointments with the food quality, the overall experience is largely positive with many finding the hotel good value for money.
The hotel manages to achieve a balance between providing four-star amenities and a welcoming atmosphere, though some guests suggest there is room for improvement to fully live up to its four-star billing.
The Manor Hotel Solihull, BW Signature Collection proves to be a reliable choice for business travelers, particularly those attending events at the NEC or the Heart of England Conference Centre. The hotel offers a variety of facilities suitable for business meetings and conferences and it has accommodated large groups successfully. Guests appreciate the hotel's good location, ease of access, ample parking and proximity to notable venues like the National Motorcycle Museum.
The staff are noted for their friendliness and efficiency, ensuring that check-in and check-out processes are smooth and quick. The hotel also provides a quiet environment, which is ideal for those with a lot of work or preparing for important presentations. The meeting rooms are clean, tidy and up to standard while the breakfast and dinner options receive positive feedback, contributing to an overall pleasant stay.
However, there are areas where the hotel can improve. Some guests have noted issues like the absence of air conditioning, limited scope of business services and recurring WiFi problems. Additionally, some amenities, such as the dangerously hot tap and the condition of the carpet, have room for improvement.
Despite these drawbacks, the hotel remains a viable option for business travelers looking for convenience, good hospitality and a location close to key business venues in Birmingham.
The Best Western Plus Manor Hotel NEC Birmingham offers a mixed experience for guests with disabilities. Many guests appreciated the large wheelchair accessible rooms and en-suite wet rooms, noting that these amenities were a significant advantage. The adapted ground floor rooms provided ample space and excellent access, which was especially convenient for less mobile guests and those with wheelchairs. Additionally, the wet rooms in accessible units received high praise for their functionality and cleanliness.
However, some challenges were highlighted in the reviews. The absence of an elevator posed difficulties for those staying on higher floors and for those managing heavy luggage. The lack of a lift was repeatedly mentioned, indicating it as a major oversight in the hotel’s otherwise thoughtful design for accessibility. Furthermore, there were occasional issues with malfunctioning showers in the accessible rooms, which could disrupt the stay of disabled guests.
In conclusion, while the Best Western Plus Manor Hotel NEC Birmingham makes commendable efforts in providing accessible rooms and facilities for disabled guests, improvements such as installing a lift and adding more wet rooms could significantly enhance the overall accessibility of the hotel.
The Manor Hotel Solihull, BW Signature Collection is praised for its dog-friendly facilities, services and amenities, making it a favored choice for pet owners. Guests appreciate the warm welcome extended to their dogs, noting the friendly staff and clean rooms. The hotel's ideal location provides great opportunities for dog walks and easy access to outdoor areas through side doors, which is particularly convenient for avoiding the reception area.
While the hotel offers plenty of parking and is well-situated, some guests have pointed out that dogs are not allowed in the bar or restaurant. This restriction has been a minor inconvenience for those wanting to dine with their pets, although the overall experience remains positive. The hotel is noted for being clean and well-decorated, adding to the overall appeal.
Despite the limitations on where dogs are allowed within the property, many guests with dogs, including elderly pets, found the facilities accommodating. The ample space for dogs to lie down and the dedicated areas for walking make it a comfortable stay for those traveling with their furry companions.
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Location
Beyond the NEC, guests appreciate the easy access to Birmingham Airport, making it a strategic choice for travelers. Public transportation options, like the frequent bus services, simplify the commute to and from the airport and city center. The quiet, beautifully maintained surroundings are complemented by local amenities, including charming pubs, restaurants and even a chip shop in the village, perfect for a relaxing wander.
The hotel is commended for its substantial parking facilities and attractive grounds. Many reviews highlight the convenience of car travel, noting it is a quick drive to major routes and destinations like the Birmingham games and nearby golf courses. The serene setting combined with the benefit of being just off the A45 partners well with the ease of reaching various local attractions.
Overall, the 'Manor Hotel Solihull, BW Signature Collection' stands out for its great location, balancing the needs of business travelers, event-goers and those seeking a calm, pleasant environment away from the bustling city.
Breakfast
The breakfast staff are often commended for being helpful, friendly and polite, though there are occasional reports of unorganized service and delays in replenishing items. Despite a few instances of cold food and limited selections, many diners felt the breakfast offered good value for money.
Overall, while some logistical hiccups exist, the majority found the breakfast to be a highlight of their stay, praising the quality and variety of food available.
Dinner
However, several criticisms emerged regarding the consistency and value of the dining experience. Some guests found the food overpriced and the options limited, especially for those with specific dietary preferences such as vegetarians or coeliacs. There were complaints about the food being served cold or overcooked and issues with slow and disorganized service. Additionally, a few guests felt that the quality did not match the high prices with some dishes being described as mediocre or disappointing.
Despite these mixed reviews, many guests appreciated the friendly service and the convenience of having an on-site dining option. Overall, while the dining experience at Manor Hotel Solihull, BW Signature Collection has its strong points, guests' experiences varied, highlighting the need for improvement in consistency and value for money.
Rooms
Several travelers highlighted the practical amenities within the rooms, such as tea and coffee facilities and noted that these were replenished daily. The rooms generally met guests' needs with many pointing out the clean and tidy condition upon arrival.
Despite these strengths, there are consistent mentions of the rooms appearing tired and dated with some furnishings showing wear and tear. A few guests encountered issues like musty odors, poor lighting and rooms that were overly warm or cold due to inefficient heating or no air conditioning. Some also mentioned the lack of essential items like hot water, functioning heaters or a sufficient number of electrical sockets.
Noise was another concern, especially from adjoining rooms, but overall, many found the rooms to be quiet even during busy periods. However, logistical issues such as rooms being far from reception or the inconvenience of no lifts to higher floors, were minor setbacks for some guests.
In summary, while the rooms at the Manor Hotel Solihull, BW Signature Collection are generally spacious, clean and comfortable, a refresh of the décor and improved maintenance could significantly enhance the guest experience.
Beds
However, not all feedback was positive. A number of guests experienced discomfort due to either overly hard or excessively soft mattresses with some specific complaints about lumpy mattresses and springs sticking out. There were occasional mentions of poor-quality pillows and issues related to bed size expectations not being met. Despite the varied experiences, the emphasis on comfortable beds remained strong, suggesting that the hotel generally provides a good night's sleep for most of its guests.
Cleanliness
However, some comments indicate room for improvement. A few guests encountered issues such as stained carpets, dated decor and occasional lapses in housekeeping standards. Despite these isolated concerns, the general consensus is that the hotel maintains a good level of cleanliness, providing a comfortable and pleasant stay for its guests. Overall, most visitors found the hotel to be very clean, well-organized and presentable.
Staff
However, there are a few instances where the service fell short with some guests noting encounters with unhelpful or occasionally rude staff members. Despite these outliers, the majority of feedback emphasizes a positive experience with the hotel staff being a standout feature that enhances the overall stay. Noteworthy mentions include staff at the reception and restaurant who were particularly courteous and effective in their roles, contributing to a pleasant and efficient atmosphere.
Overall, the hotel staff are generally seen as a friendly, helpful and professional team dedicated to providing excellent service to their guests, making them a significant asset to the hotel experience.
Wi-Fi
Parking
While the majority of guests found the parking excellent, a few noted that it could get busy, particularly later in the evening. There were also comments about inadequate disabled parking spaces and occasional challenges due to other patrons' parking habits. Nonetheless, the overall feedback highlights the hotel's good parking facilities, making it a strong asset for guests.
Family
However, several issues have been pointed out that suggest room for improvement. Family rooms have received criticism for being difficult to access with a buggy and some have noted that the room setup like a fold-up single bed was not up to par. Bookings for family rooms were sometimes not available upon arrival, leading to inconvenient arrangements such as splitting between two rooms. Noise from wedding parties also impacted some stays and there were mentions of children being unruly in some areas. Additionally, several reviews mentioned that the hotel could benefit from better management practices, particularly in handling interactions between staff and guests. Overall, while the hotel has potential as a family-friendly destination, particularly for those attending nearby weddings, there are notable areas that require attention to meet family needs more consistently.
4 Star
The hotel’s staff is noted for their friendliness and exceptional service, always willing to assist guests. Dining experiences elicit mixed reviews; while breakfast receives praise for its quality and variety, some guests feel that dinner options do not meet the four-star expectations. However, the dining spaces themselves are clean and well-appointed.
Location plays a positive role in guest satisfaction with easy access to key areas in Birmingham. The modern, clean rooms typically feature large TVs and exhibit premium decor that aligns with four-star ratings. Despite some comments on the room’s dated feel and occasional disappointments with the food quality, the overall experience is largely positive with many finding the hotel good value for money.
The hotel manages to achieve a balance between providing four-star amenities and a welcoming atmosphere, though some guests suggest there is room for improvement to fully live up to its four-star billing.
Business
The staff are noted for their friendliness and efficiency, ensuring that check-in and check-out processes are smooth and quick. The hotel also provides a quiet environment, which is ideal for those with a lot of work or preparing for important presentations. The meeting rooms are clean, tidy and up to standard while the breakfast and dinner options receive positive feedback, contributing to an overall pleasant stay.
However, there are areas where the hotel can improve. Some guests have noted issues like the absence of air conditioning, limited scope of business services and recurring WiFi problems. Additionally, some amenities, such as the dangerously hot tap and the condition of the carpet, have room for improvement.
Despite these drawbacks, the hotel remains a viable option for business travelers looking for convenience, good hospitality and a location close to key business venues in Birmingham.
Accessible
However, some challenges were highlighted in the reviews. The absence of an elevator posed difficulties for those staying on higher floors and for those managing heavy luggage. The lack of a lift was repeatedly mentioned, indicating it as a major oversight in the hotel’s otherwise thoughtful design for accessibility. Furthermore, there were occasional issues with malfunctioning showers in the accessible rooms, which could disrupt the stay of disabled guests.
In conclusion, while the Best Western Plus Manor Hotel NEC Birmingham makes commendable efforts in providing accessible rooms and facilities for disabled guests, improvements such as installing a lift and adding more wet rooms could significantly enhance the overall accessibility of the hotel.
Dog Friendly
While the hotel offers plenty of parking and is well-situated, some guests have pointed out that dogs are not allowed in the bar or restaurant. This restriction has been a minor inconvenience for those wanting to dine with their pets, although the overall experience remains positive. The hotel is noted for being clean and well-decorated, adding to the overall appeal.
Despite the limitations on where dogs are allowed within the property, many guests with dogs, including elderly pets, found the facilities accommodating. The ample space for dogs to lie down and the dedicated areas for walking make it a comfortable stay for those traveling with their furry companions.
No, Manor Hotel Solihull, BW Signature Collection doesn't have any pool.
No, a spa isn't available at Manor Hotel Solihull, BW Signature Collection.
Yes, Manor Hotel Solihull, BW Signature Collection welcomes dogs.
Yes, parking facilities are available at Manor Hotel Solihull, BW Signature Collection.
No, Manor Hotel Solihull, BW Signature Collection doesn't have a gym.
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