Merida20.98421200,
-89.61430900,
Calle 52 52 Por 33a Y Av. Perez Ponce N0. 379(Show on Map)
8.0
Very Good
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Summary of reviewsYoussef Exceptionnel Merida has received broad acclaim for its prime location, which allows easy access to a vibrant array of restaurants, bars, museums and shops, making it convenient for exploring Merida's main attractions on foot. The proximity to the American Consulate, Walmart, Starbucks and the city center adds to its allure. The hotel is noted for its high-quality, clean and comfortable facilities, including spacious parking and modern amenities. The staff is frequently commended for their friendliness and helpful service, significantly enhancing the overall guest experience.
Guests have mixed feelings about the breakfast offered at the hotel. Many appreciate the delicious, freshly prepared meals and the pleasant courtyard setting. However, some note the limited options and suggest improvements in variety and efficiency. The lack of lunch and dinner services might inconvenience guests, but the quality of breakfast is well-regarded.
The rooms are highlighted for their cleanliness, comfort and modern design, though they are often described as small. Well-equipped with good air conditioning and smart TVs, the rooms are meticulously maintained, although some ventilation issues and occasional noise concerns are noted. Despite these minor drawbacks, the hotel's pool, gym and overall cleanliness standards further contribute to a positive stay.
The staff at Youssef Exceptionnel Merida consistently receives high praise for their amiability and professionalism. Guests appreciate the team's attentiveness and the cordial service that makes them feel at home. While there are isolated reports of less helpful staff, these are exceptions rather than the rule.
The hotel's Wi-Fi service has garnered mixed reviews with some guests praising its reliability and others reporting slow speeds and connectivity issues. The gym, although well-equipped, could benefit from enhanced cleanliness and more convenient opening hours.
Parking is another area where the hotel receives varied feedback. While free and private parking options are appreciated, the onsite lot is often small and requires better organization. Nevertheless, additional nearby parking spaces provide a convenient alternative.
Youssef Exceptionnel Merida is recognized for its family-friendly atmosphere, making it a favored choice for families visiting the area. The hotel's central location and thoughtful accommodations create a positive experience for family stays.
Comfortable beds are a standout feature with many guests highlighting the quality of sleep they enjoyed. However, there are mixed comments on bed size and occasional cleanliness issues.
The hotel has earned high marks as a romantic destination, ideal for honeymooners and couples looking for a cozy escape. The romantic ambiance, particularly around the pool and courtyard, along with the thoughtful touches like indulgent toiletries, make it an appealing choice for romantic getaways.
Overall, Youssef Exceptionnel Merida is celebrated for its excellent location, cleanliness, modern amenities and welcoming staff, making it an excellent option for travelers looking to explore Mérida. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Deluxe Double RoomThe spacious double room features air conditioning and soundproof walls, as well as a private bathroom boasting a shower. This double room has a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Deluxe Twin RoomThe twin room provides air conditioning and soundproof walls, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
'Youssef Exceptionnel Merida' is praised for its prime location, which is a significant highlight for guests. Situated very close to Paseo Montejo, the hotel offers easy access to a vibrant array of restaurants, bars, museums and shops. Many reviews emphasize the hotel's strategic position, making it convenient for exploring Mérida and its main attractions on foot.
Guests appreciate the hotel's proximity to essential services like the American Consulate, Walmart and Starbucks, as well as the city center, which is just a short walk or drive away. The centrality of the location provides a tranquil stay, while still being close to bustling avenues.
Visitors also point out the high quality of the hotel’s facilities. The establishment is described as clean, comfortable and modern with spacious parking available. The staff receives frequent commendations for their friendliness and helpful service, adding to the overall positive experience.
The blend of an excellent location, comfortable accommodations and welcoming staff makes 'Youssef Exceptionnel Merida' a favored choice for travelers looking to explore the historic and cultural offerings of Mérida with ease.
Breakfast
'Youssef Exceptionnel Merida' has garnered varied feedback regarding its breakfast offerings. While many guests praise the delicious and freshly prepared meals, describing it as a delightful and balanced start to the day, others point out the limited options available. The breakfast is often lauded for its taste with terms like "very delicious" and "excellent" frequently used and the friendly and attentive staff further enhance the experience.
The breakfast service is offered at a fair price with some guests appreciating the included breakfast option. The courtyard setting adds a pleasant ambiance for the morning meal and amenities like the excellent coffee receive specific mentions for their quality.
However, there are critiques about the breakfast's lack of variety and the minimalistic nature of the menu. Some guests find the portions small and the service slow, while others note the absence of options suitable for dietary restrictions, prompting them to seek breakfast elsewhere. A few comments also suggest the inclusion of more fresh fruit and healthier ingredients to improve the overall offerings.
In summary, 'Youssef Exceptionnel Merida' presents a breakfast that's generally well-received for its taste and presentation but could benefit from a broader menu and more efficient service.
Dinner
While the dining options at Youssef Exceptionnel Merida have some limitations, the overall food experience receives commendation. Breakfast at the hotel is consistently described as delicious and affordable, setting a pleasant tone for the morning. The quality of the food service is noted as being excellent and the dining experience, though limited to breakfast hours, manages to impress guests.
However, the hotel does not offer lunch or dinner services, nor is there room service available, which may require guests to venture out for meals later in the day. Despite the lack of evening dining options within the establishment, guests who have sampled the food found it to be of high quality. The absence of a full restaurant service might be a slight inconvenience, especially considering the limited number of nearby food establishments.
In summary, while the restaurant primarily functions as a breakfast café, the food quality and service earn high marks. Expanding the menu and providing dinner options could significantly enhance the guest dining experience at Youssef Exceptionnel Merida.
Rooms
Youssef Exceptionnel Merida boasts beautiful and modern facilities, offering clean, comfortable rooms. The design is fresh and European-like with good air conditioning and smart TV amenities. Despite the rooms being very small, they are well-equipped, comfortable and meticulously clean with tidy modern decor and nice finishes. The suites offer more space and comfort.
Many visitors appreciate the hotel’s attention to cleanliness and the comfort of the beds with frequent room cleaning services ensuring a pleasant stay. The hotel features a pool and gym, adding to its appeal.
However, some guests noted the rooms lack ventilation, often resulting in musty smells and limited natural light. Bathrooms are particularly small with some maintenance issues like mold, damp bedding and inconveniently placed fixtures. The hotel can be noisy and soundproofing is inadequate. Additionally, some rooms face the hallway, reducing privacy.
Overall, Youssef Exceptionnel Merida is a sleek, comfortable option with excellent cleanliness standards, despite some room size and ventilation issues.
Beds
Nestled in the heart of Merida, Youssef Exceptionnel offers beds that generally impress with their comfort. The majority of guests found the beds to be very comfortable, making for a restful night’s sleep. Comfortable bedding and good bed conditions are often highlighted. Several reviews praise the beds as some of the most comfortable they've experienced in a hotel with some remarks on the comfort of both the bed and pillow combination.
However, there are a few mixed comments regarding the size and cleanliness of the beds. Some guests mentioned that the beds can be small or narrow, while comfort was noted by many despite these size issues. Cleanliness issues with the beds surfaced in a few reviews, but these were not the majority opinion.
In general, visitors can look forward to a comfortable bed with many reviews noting their satisfaction and highlighting the beds as a positive aspect of their stay.
Cleanliness
Youssef Exceptionnel Merida generally receives high praise for its cleanliness. Reviewers consistently note that the rooms, common areas and facilities are kept very clean with some describing the cleanliness as impeccable. The hotel appears clean and modern with pleasantly neat environments and comfortable beds, making it a welcoming place to stay. Daily cleaning services are frequently mentioned, contributing to the overall well-maintained appearance of the property. The cleaning staff are often highlighted as friendly and efficient.
However, some reviews point out areas needing improvement, including occasional issues with the gym’s cleanliness and specific instances of rooms not being as clean as expected. There are remarks about unpleasant odors, particularly in bathrooms and a few reports of missed or insufficient cleaning. Despite these isolated concerns, the general sentiment leans towards satisfaction with the hotel's cleanliness and the attentiveness of the staff.
Staff
The staff at Youssef Exceptionnel Merida frequently receive high praise for their friendliness, attentiveness and overall kind demeanor. Guests often describe the team as very accommodating, helpful and welcoming. The staff consistently exude professionalism, making guests feel at home with their warm and courteous service.
Many reviewers highlight the excellent customer service provided, noting the staff's proficiency in addressing needs and managing requests effectively. Particular mention is given to the bilingual capabilities of the team, which further enhances the guest experience. The attentiveness and kindness of the reception staff, in particular, stand out with several guests appreciating the super friendly and respectful interactions during their stay.
Though the majority of feedback is positive, there are occasional remarks about specific staff members being less helpful or unresponsive. Instances of weak communication and unawareness of certain processes were also noted. However, these seem to be isolated cases rather than the norm.
Overall, Youssef Exceptionnel Merida's staff are recognized for creating a welcoming and friendly environment, handling guest needs with care and professionalism and providing a level of service that contributes significantly to a pleasant stay. Despite a few moments of inconsistency, the team’s efforts are widely appreciated by those who visit.
Wi-Fi
Youssef Exceptionnel Merida has garnered a mixed response concerning its internet services. While some guests have praised the Wi-Fi signal, citing it as very good and particularly helpful for work trips, others have found their experience lacking. Some rooms reportedly have a very strong and uninterrupted connection, making it acceptable for work. However, these positive experiences are overshadowed by numerous complaints of slow speeds, frequent disconnections and non-existent service in certain rooms. Guests also mentioned complications such as missing connection instructions and prepayment issues. Overall, while the internet can be reliable for some, many found it insufficient for their needs, frequently describing it as poor or unreliable.
Gym
Youssef Exceptionnel Merida offers a gym that guests highlight as a positive feature of their stay. The facility is generally well-equipped and functional with a variety of good equipment that most guests found acceptable and even great. However, some visitors noted that the gym's actual conditions might not match the expectations set by its pictures and issues like cleanliness and the operational smoothness of the treadmills were mentioned. Another point of feedback is that the gym opens at 9am, which might be inconvenient for early risers. Despite these drawbacks, many appreciated having access to this facility as it added value and convenience to their overall experience.
Parking
Youssef Exceptionnel Merida offers various parking options that cater to different guest needs. While the hotel boasts both free parking and private parking options, some guests noted that the on-site parking lot is small and can be a bit inconvenient. There are additional parking spaces available next door, providing an alternative when the hotel's lot is full. Despite some challenges related to the limited number of spots and the design of the parking area, many guests appreciated the safety and the absence of extra costs for parking. A large, nearby parking area also adds to the convenience. However, some felt that better organization and management could improve the overall parking experience.
Family
Youssef Exceptionnel Merida appears to be a notable choice for families looking to visit the area. The hotel is highly commended for its family-friendly accommodations and comfortable rooms that suit families well. The children seem to enjoy their stay and this is echoed in numerous reviews highlighting the family-focused nature of the hotel.
The staff at Youssef Exceptionnel Merida receive high praise for their hospitality, making guests feel truly cared for, almost like family. Special mentions were made of the lovely gestures such as towel decorations done by the housekeepers, which add a personal touch to the family's stay.
The hotel is centrally located, just a few blocks from Paseo Montejo, making it an ideal spot for family gatherings or for those looking to explore the city together. Despite minor issues, the convenient location and family-oriented atmosphere provide a positive overall experience for guests visiting Merida with their loved ones.
Honeymoon
Youssef Exceptionnel Merida has garnered numerous positive reviews, particularly praising its suitability for honeymooners. Guests have noted the hotel's romantic ambiance, especially highlighting the pool as an idyllic spot for couples. The honeymoon suite stands out for its comfort, making it an appealing choice for newlyweds. The rear courtyard has been described as a romantic spot, further enhancing the hotel’s allure for honeymooners. Indulgent toiletries add a touch of luxury with guests frequently recommending the hotel for a romantic escape. Overall, Youssef Exceptionnel Merida is repeatedly described as an excellent and ideal destination for a honeymoon with amenities and services that create a memorable and romantic experience.
Romantic
Youssef Exceptionnel Merida offers an ideal setting for a romantic getaway. The hotel features a very cozy atmosphere with unique cave accommodations that provide a special experience for couples. Guests repeatedly describe the location as romantic and peaceful, making it suitable for romantic vacations. The hotel is modern and well-kept with clean and pleasant courtyards that serve as inviting spaces for breakfast or a leisurely morning. The rooms are thoughtfully furnished and the inclusion of honey and oat soap adds a special touch to the overall experience. Overall, it's a romantic place that has garnered positive feedback for its ambiance and amenities.
No, Youssef Exceptionnel Merida doesn't have any pool.
No, a spa isn't available at Youssef Exceptionnel Merida.
No, Youssef Exceptionnel Merida doesn't allow dogs.
Yes, parking facilities are available at Youssef Exceptionnel Merida.