Merida20.98714300,
-89.62608700,
Avenida Colon. Colonia Garcia Gineres(Show on Map)
7.6
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsWyndham Merida enjoys considerable commendation for its prime location, described as both convenient and accessible. Positioned close to the convention center and Paseo Montejo, it offers tranquility while being near key attractions. Rooms are often highlighted as spacious, clean and tastefully decorated with comfortable beds contributing to a pleasant stay. The central location makes it ideal for business and leisure travelers alike, enhanced by the friendly and attentive staff and the hotel's overall positive atmosphere.
The breakfast experience garners mixed feedback. While the food, particularly the red chilaquiles, is praised for its taste and affordability, there are criticisms regarding limited variety and occasional quality issues. Some guests experienced slow service and found breakfast costly when not included in the room rate. Exploring off-menu items or nearby dining options is suggested for a better experience.
Dinner at the hotel's restaurant receives similar mixed reactions. The food quality is generally praised, but lack of variety, slow service and limited availability are often cited as drawbacks. The absence of 24-hour room service and occasional cleanliness issues in the dining area further impact the experience.
Rooms at Wyndham Merida are typically described as large, cozy and well-maintained, featuring super comfortable beds and necessary amenities. However, there are reports of cleanliness issues, such as moldy smells and noisy air conditioning units, which occasionally disrupt the peaceful ambiance. Despite these concerns, the staff is generally appreciated for their amazing service and friendliness.
Cleanliness and maintenance receive varied reviews. While many guests find the rooms clean and comfortable, there are notable complaints about dirty floors, worn-out towels and neglected common areas. Maintenance issues with bathroom fixtures and overall property upkeep are also mentioned.
The staff at Wyndham Merida is frequently praised for their friendliness and efficiency, particularly at reception. Positive interactions with the team contribute significantly to the hotel's welcoming atmosphere, although a few guests reported less favorable experiences with certain staff members.
The pool receives mixed reviews with some guests enjoying its pleasant ambiance while others point out cleanliness issues and periods when the pool was under repair.
Overall, the beds are a highlight with many guests appreciating their comfort and quality. Despite occasional comments about mattress firmness, the positive feedback about the accommodations and the warmth of the staff make Wyndham Merida a generally appealing choice for travelers. Show more
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Categories
Hotel with Spa
Wyndham Merida offers a comfortable and convenient stay with access to spa services. The hotel provides a range of amenities, including a spa, fitness center, and swimming pool, making it suitable for both leisure and business travelers. Guests can explore the city's attractions and relax with available wellness treatments.
Family Friendly Hotel
The Wyndham Merida offers a comfortable stay with various amenities suitable for families. It is well-located and provides good service, making it a reliable choice for those traveling with children.
Hotel with Swimming Pool
The hotel features a modern outdoor pool with comfortable seating. It's suitable for both leisure and business travelers looking to unwind.
Outdoor Pool
Business Hotel
The Wyndham Merida is a solid choice for business travelers, offering essential amenities and services. While specific details about meeting spaces are not available in the provided data, its established reputation suggests adequate facilities for business needs.
Hotel with Parking
This hotel offers parking. Located on Avenida Colon, it is well-positioned for both business and leisure travelers. Guests appreciate the convenience of parking while taking advantage of the hotel's amenities.
Accessible Hotel
Wyndham Merida is wheelchair accessible and offers accessible parking spaces. It features a front entrance ramp, a wheelchair accessible concierge desk, and wheelchair accessible paths of travel to common areas and the elevator, which has a 37-inch wide door.
Hotel with Gym
Wyndham Merida has a fitness center available for guests. This allows travelers to maintain their fitness routines.
5-Star Hotel
This hotel offers a luxurious stay with modern amenities and excellent service. It features comfortable rooms, a swimming pool, and a well-equipped fitness center. The hotel's location in Mérida provides easy access to attractions and business areas.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThe double room includes a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as pool views. The unit has 1 bed.
Standard Double RoomThis air-conditioned triple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior King RoomThe spacious double room offers air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior Double RoomThis air-conditioned triple room includes a TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.
Junior Suite with BalconyThe hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.
Deluxe King Room - Mobility AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a TV with cable channels, a wardrobe, tumble dryer and a tiled floor. The unit has 1 bed.
Deluxe King RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Wyndham Merida enjoys high praise for its prime location with guests frequently highlighting its convenience and accessibility. Positioned close to the convention center and near the vibrant Paseo Montejo, it offers a quiet yet central spot that balances tranquility with proximity to the city’s key attractions. Guests consistently describe the hotel as beautiful with spacious and clean rooms, comfortable beds and tastefully decorated interiors.
The central location puts guests within minutes of the Centro Historico and other places of interest, making it a perfect choice for both business and leisure travelers. Many reviewers commend the friendly and attentive staff, as well as the overall pleasant atmosphere of the hotel. Although a few reviews pointed out some service issues and cleaning concerns, the majority focus on the excellent location as the standout feature. Overall, Wyndham Merida is depicted as a well-located, pleasant and comfortable stay that caters effectively to its guests' needs.
Breakfast
Wyndham Merida offers a mixed experience when it comes to breakfast. Many guests appreciated the good and very tasty breakfast options available with specific praise for the delicious red chilaquiles. The food is described as excellent by some and several guests found the breakfast to be affordably priced. The hotel's prime location also adds to its appeal.
However, there are notable criticisms, particularly regarding diversity and quality. The breakfast buffet received negative remarks for being limited in variety and sometimes featuring cold or bad food. Concerns about the high price of breakfast not being included in the room rate were also mentioned. Service speed at the restaurant posed an issue for some and a few unfortunate incidents, such as finding hair in the food and being wrongly charged for breakfast, detracted from the overall experience.
In summary, while the breakfast at Wyndham Merida has its highlights, guests seeking varied and consistently high-quality breakfast options might be left disappointed. Opting for off-menu items upon request or exploring nearby culinary options could enhance the dining experience.
Dinner
The dinner experience at Wyndham Merida receives mixed feedback from guests. On the positive side, several reviews commend the quality of the food at the hotel's restaurant, highlighting that the dishes are very good. However, there are notable areas of concern. Guests frequently mention that the restaurant lacks variety and criticize the service for being slightly inattentive and slow. Additionally, availability seems to be a significant issue with reports of the restaurant not offering dinner service and being inconsistently open for lunch. The absence of 24-hour room service and instances of dirty tables further detract from the dining experience. Overall, while the food quality is praised, the service and availability leave much to be desired.
Rooms
Wyndham Merida offers a mix of experiences with its hotel rooms. The rooms are generally highlighted as spacious, comfortable and equipped with super comfortable beds and pillows. Positive notes often point out that the rooms are clean and well-maintained, fitting well with the neoclassical architecture of the hotel.
Guests appreciate the large, cozy rooms which come fully equipped with necessary amenities, including toiletries. Many visitors found the beds particularly comfortable, ensuring a restful stay. The overall comfort and cleanliness of the rooms receive frequent praise with guests noting the impeccable style of the facilities.
However, there are some recurring concerns that guests have raised. Some rooms had issues with cleanliness, including moldy or damp smells and on rare occasions, a urine odor. The air conditioning units in certain rooms were noted for making loud and strange noises, which could disturb the otherwise peaceful ambiance. A few guests commented on outdated furniture and décor, as well as limited room service hours.
Despite these mixed experiences, the staff is generally described as amazing, albeit with a few remarks suggesting that their efficiency could improve. Overall, Wyndham Merida's rooms promise comfort and ample space with some areas for improvement in maintenance and service.
Beds
Guests at Wyndham Merida frequently highlight the comfort and quality of the beds. The bedding is noted to be of high quality, contributing to an overall restful experience. Many visitors appreciate the comfort of the beds and pillows, describing them as very good and conducive to a good night's rest. The beds are also mentioned to be in good condition and paired with excellent sheets, enhancing the sleep experience.
Despite the overwhelmingly positive feedback, some guests found issues with the firmness of the mattresses, describing them as either too hard or too soft. However, these comments are less common and do not appear to significantly detract from the overall favorable impression. The hotel's comfortable and beautifully decorated accommodations, complemented by friendly and warm staff, further enhance its appeal.
Cleanliness
Wyndham Merida receives mixed reviews regarding its cleanliness and maintenance. Guests appreciate the calm atmosphere, friendly staff and clean, comfortable rooms with some highlighting wonderful beds and well-maintained property. However, others report significant issues, including dirty floors, worn-out towels and infrequent cleaning. Several comments mention neglected common areas with trash and cigarette butts often present and many describing the hotel overall as dirty. Maintenance problems are noted with aspects of the hotel looking old or worn out, such as bathroom fixtures and shower curtains. Despite these issues, many guests found the hotel met their needs, especially valuing the helpful staff and clean bedrooms and bathrooms.
Staff
Wyndham Merida's staff generally receives high praise for their friendliness and attentiveness. Many guests note that the team is not only very friendly but also efficient, particularly highlighting the reception staff's capabilities. The consistent kindness from the staff, including the manager, is frequently appreciated with several reviews specifically mentioning super friendly and amazing behavior.
Guests value the staff's quick and efficient customer service, mentioning specific departments such as reception for their very good service. However, there are some contrasts in experiences with a few guests describing the attention as cold or the treatment at reception as bad. Additionally, particular grievances were voiced regarding the rudeness of a young lady at reception and the unsuitability of the cafeteria staff.
Despite these few negative remarks, the overall consensus points to a positive experience with the Wyndham Merida's staff. Their friendliness, attentiveness and high-quality service significantly contribute to the hotel's welcoming atmosphere.
Pool
The pool at Wyndham Merida garners mixed reviews from guests. Some find it a pleasant spot for cooling off and relaxing, describing the surrounding area as beautiful and well-maintained. However, numerous reviews point to recurring issues with cleanliness with several guests noting that the pool appeared dirty, covered in grime and even neglected at times. There were instances when the pool was under repair, affecting guests' experiences. Overall, while the pool has potential, its upkeep and size seem to detract from its appeal for some visitors.
Yes, Wyndham Merida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Wyndham Merida.
No, Wyndham Merida doesn't allow dogs.
Yes, parking facilities are available at Wyndham Merida.