Hyatt Regency Merida
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Summary of reviewsHyatt Regency Merida is highly regarded for its prime location, excellent service and modern amenities. Situated conveniently close to the Central Plaza and Paseo Montejo, the hotel’s central position makes it ideal for tourists, families and business travelers. Guests appreciate the ease of accessing local attractions, restaurants and transportation options. The hotel itself is noted for its cleanliness and comfort with incredible room views and high-quality on-site dining that enhances overall guest satisfaction.
Breakfast at the Hyatt Regency Merida stands out, receiving consistent praise for its variety, quality and service, although some note the cost and occasional slow service. The breakfast buffet is generally considered to be of 5-star quality, providing a satisfying start to the day.
Room comfort is frequently mentioned with guests enjoying the spaciousness, cleanliness and amenities. The beds, in particular, are highlighted for their comfort, although opinions on this are somewhat mixed. Despite the overall positive experience, some guests feel the rooms are outdated and in need of renovation with issues like worn furniture and poorly designed bathrooms being noted. Noise disturbances due to inadequate soundproofing also detract from the experience for some.
Cleanliness across the hotel receives varied feedback. Many guests commend the clean rooms and bathrooms, as well as the friendly and attentive staff. However, some have encountered issues with incomplete cleaning and dusty areas, indicating a need for more consistent housekeeping standards.
The strength of Hyatt Regency Merida lies in its staff, who are often described as super friendly, attentive and helpful. The positive interactions with the front desk, bellboys, valet and especially the concierge, contribute significantly to the guest experience. Isolated negative encounters do occur but are rare.
The pool area receives mixed reviews with criticisms mainly focusing on its small size, limited operating hours and accessibility issues. While the terrace is appreciated, the pool itself often falls short of guest expectations.
Overall, Hyatt Regency Merida is celebrated for its superb location, excellent staff and comfort, making it a preferred choice for many travelers seeking convenience and quality during their stay.
Categories
Breakfast at the Hyatt Regency Merida stands out, receiving consistent praise for its variety, quality and service, although some note the cost and occasional slow service. The breakfast buffet is generally considered to be of 5-star quality, providing a satisfying start to the day.
Room comfort is frequently mentioned with guests enjoying the spaciousness, cleanliness and amenities. The beds, in particular, are highlighted for their comfort, although opinions on this are somewhat mixed. Despite the overall positive experience, some guests feel the rooms are outdated and in need of renovation with issues like worn furniture and poorly designed bathrooms being noted. Noise disturbances due to inadequate soundproofing also detract from the experience for some.
Cleanliness across the hotel receives varied feedback. Many guests commend the clean rooms and bathrooms, as well as the friendly and attentive staff. However, some have encountered issues with incomplete cleaning and dusty areas, indicating a need for more consistent housekeeping standards.
The strength of Hyatt Regency Merida lies in its staff, who are often described as super friendly, attentive and helpful. The positive interactions with the front desk, bellboys, valet and especially the concierge, contribute significantly to the guest experience. Isolated negative encounters do occur but are rare.
The pool area receives mixed reviews with criticisms mainly focusing on its small size, limited operating hours and accessibility issues. While the terrace is appreciated, the pool itself often falls short of guest expectations.
Overall, Hyatt Regency Merida is celebrated for its superb location, excellent staff and comfort, making it a preferred choice for many travelers seeking convenience and quality during their stay.
Family Friendly Hotel
The Hyatt Regency offers a luxurious stay with a great pool and is located in the heart of the city. Its central location makes it convenient for families to visit local attractions. It also offers amenities suitable for children.
Dog Friendly Hotel
This hotel is listed as pet-friendly and offers a blend of comfort and convenience. Pet owners can appreciate the hotel's accessible location and quality service, ensuring a relaxed stay for both them and their animals.
Hotel with Swimming Pool
The Hyatt Regency offers a large outdoor pool, modern rooms, and a central location. Its well-maintained facilities and reliable service make it a popular option for both business and leisure travelers.
Outdoor Pool
Business Hotel
This hotel offers 6,415 square feet of event space in the Regency Ballroom, which can be divided into four sections. It has an additional 4,650 square feet of space with seven flexible venues featuring individually controlled lighting, air-conditioning, and high-speed Wi-Fi. The hotel also provides business services, meeting facilities and an experienced event planning staff.
Hotel with Parking
Hyatt Regency Merida offers parking facilities. It is a full-service hotel known for its central location and comprehensive amenities, including a pool and business center, making it suitable for various travel needs.
Accessible Hotel
Hyatt Regency Merida is committed to providing equal access with features like roll-in showers, free space under the bed, accessible common bathrooms, and step-free entrances.
Hotel with Gym
The Hyatt Regency features a luxury hotel with a fitness center. Guests can enjoy a good workout in a comfortable and well-equipped environment.
5-Star Hotel
This hotel provides a luxurious stay with well-appointed rooms and excellent service. It features a swimming pool, fitness center, and multiple dining options. The hotel's central location in Merida makes it convenient for exploring the city.
Hotel with Outdoor Pool
This hotel offers a well-maintained outdoor pool and spacious sunbathing area, ideal for both leisure and relaxation. Its convenient location and reliable service make it a solid choice.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hyatt Regency Merida enjoys some of the most praise for its stellar location, placing it among the top choices in the city. Nestled in a central position, the hotel is within walking distance of the Central Plaza and Paseo Montejo, making it convenient for guests to explore the surrounding attractions. Its proximity to the American consulate and a plethora of restaurant options further enhances its appeal.
Guests often highlight the ease of connecting with transportation to other points of interest in and around Merida. The location is ideal not just for tourists but also for family vacations with comfortable and accessible facilities.
The hotel itself is modern, clean and comfortable, offering excellent amenities with superb service from attentive and kind staff. For those who need it, there is a good wheelchair-accessible room available. Room views are noted to be incredible and on-site dining options, while limited, are highly rated for their quality and value for money.
Overall, Hyatt Regency Merida’s unbeatable location and high standards of service and comfort make it a standout choice for visitors seeking convenience and quality during their stay.
The Hyatt Regency Merida receives high marks for its breakfast buffet, which guests often describe as magnificent and of excellent quality. Many reviewers praise the breakfast for exceeding their expectations with its great variety and very good quality. The service is also generally acknowledged as very good, contributing to the overall pleasant dining experience. However, some guests feel that the buffet is rather expensive and have noted instances where they were charged extra for items like cappuccinos. There are mixed feelings about the buffet's value for money with some finding the price high. Additionally, a few reviewers have pointed out that the variety was not always up to par and service could be slow at times. Despite these occasional drawbacks, the breakfast at Hyatt Regency Merida is largely considered to meet 5-star standards and provides a tasty and enjoyable start to the day.
The rooms at Hyatt Regency Merida receive mixed reviews. Guests consistently praise the cleanliness, spaciousness and comfort of the rooms, noting that the beds are very comfy and the rooms come with good amenities. Several guests also enjoy the views from higher floors and appreciate the good service and food offered by the hotel. However, concerns about the age and maintenance of the hotel are frequently mentioned. Many reviewers feel that the rooms are outdated, the furniture worn out and in need of a full renovation. The bathrooms are criticized for being small and having poor layouts that can be uncomfortable and unsafe. Noise disturbances are also an issue, as the doors seem to lack adequate soundproofing, allowing noise from neighboring rooms and hallways to be easily heard. Some guests have had unpleasant experiences with reservations, such as not receiving the room they booked or encountering strong smells in their rooms. While the hotel maintains a general comfort and cleanliness, these negative points leave a noticeable impact on the overall guest experience.
The beds at the Hyatt Regency Merida receive mixed feedback but generally lean towards the positive side. Many guests have described the beds as comfortable, delighting in their experience with the bed and pillows. Specifically, there are mentions of the bed being amazing and delightful with super comfortable pillows adding to the restful experience. However, a few guests found the beds to be extremely soft or even uncomfortable and watery. There were also comments about the double beds being small for two people and not cozy, along with some feedback that the pillows are not firm enough. Despite these mixed reviews, the positive comments suggest that many guests enjoyed a comfortable sleep experience.
Hyatt Regency Merida has garnered mixed opinions concerning cleanliness. Many guests have praised the hotel for its very clean rooms, clean and functional bathrooms and overall attractive appearance. They also appreciate the friendly and attentive staff who contribute positively to the overall experience. However, there are notable negative remarks as well. Some guests have felt that cleanliness is not a priority at the hotel, citing issues like incomplete cleaning services, dusty furniture and a lack of thoroughness in the showers as problematic. Despite these issues, the positive feedback suggests that for many, a stay at Hyatt Regency Merida is pleasant, clean and staffed by attentive personnel.
In the bustling city of Mérida, the Hyatt Regency Mérida is celebrated for its exceptional staff and top-tier service. Guests consistently highlight the excellent and attentive treatment they receive from friendly and helpful staff members, particularly appreciating the warm welcome at check-in and the support from the front desk, bellboys and valet parking personnel. Words such as super friendly, kind and amazing support are often used to describe the interactions between guests and the hotel team.
Reviewers praise the overall service, noting that each staff member tends to guests' needs with a smile and a helpful attitude. The hotel's concierge, especially named Alberto, receives special mentions for his attentiveness in arranging tours and transfers. Guests also emphasize the cleanliness of the rooms, the quality of the breakfast and the convenient location of the hotel.
While most feedback about the staff is overwhelmingly positive, there are some mentions of isolated negative experiences, such as an inattentive restaurant staff member and a less responsive pool employee. Additionally, some guests pointed out specific issues with night shift receptionists. However, these instances seem to be exceptions rather than the rule.
Overall, the Hyatt Regency Mérida is recognized for its exceptional staff and high standard of service, making it a preferred choice for many travelers who laud the hotel for meeting their expectations and providing a memorable stay.
The pool area at Hyatt Regency Merida garners a mix of feedback, skewing towards more critical sentiments. While some guests appreciated the pleasant and beautiful terrace surrounding the pool, there were consistent complaints about its small size. Several reviewers mentioned that the pool is considerably smaller than it appears in photos with some finding it underwhelming and even uninviting. Accessibility issues were highlighted, particularly for disabled guests. There were disappointing remarks about an incident where the pool was broken and the water was uncomfortably cold, contrary to what guests were told. Additionally, the pool's operational hours were noted as being quite limited, closing earlier than some guests would have liked. Lastly, a few reviews pointed out that it could be windy in the pool area, affecting their overall experience.
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Location
Guests often highlight the ease of connecting with transportation to other points of interest in and around Merida. The location is ideal not just for tourists but also for family vacations with comfortable and accessible facilities.
The hotel itself is modern, clean and comfortable, offering excellent amenities with superb service from attentive and kind staff. For those who need it, there is a good wheelchair-accessible room available. Room views are noted to be incredible and on-site dining options, while limited, are highly rated for their quality and value for money.
Overall, Hyatt Regency Merida’s unbeatable location and high standards of service and comfort make it a standout choice for visitors seeking convenience and quality during their stay.
Breakfast
Rooms
Beds
Cleanliness
Staff
Reviewers praise the overall service, noting that each staff member tends to guests' needs with a smile and a helpful attitude. The hotel's concierge, especially named Alberto, receives special mentions for his attentiveness in arranging tours and transfers. Guests also emphasize the cleanliness of the rooms, the quality of the breakfast and the convenient location of the hotel.
While most feedback about the staff is overwhelmingly positive, there are some mentions of isolated negative experiences, such as an inattentive restaurant staff member and a less responsive pool employee. Additionally, some guests pointed out specific issues with night shift receptionists. However, these instances seem to be exceptions rather than the rule.
Overall, the Hyatt Regency Mérida is recognized for its exceptional staff and high standard of service, making it a preferred choice for many travelers who laud the hotel for meeting their expectations and providing a memorable stay.
Pool
Yes, Hyatt Regency Merida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Regency Merida.
Yes, Hyatt Regency Merida welcomes dogs.
Yes, parking facilities are available at Hyatt Regency Merida.
Yes, Hyatt Regency Merida has a gym.
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