Hotel Colon Merida
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Summary of reviewsHotel Colon Merida enjoys a prime location in the heart of Mérida, just steps away from the main square, historic center and iconic landmarks such as the Cathedral and Plaza Grande. This central setting is highly appreciated by guests, simplifying travel logistics and enriching the overall experience for those looking to immerse themselves in the cultural and historical essence of the city.
Guests have praised the hotel's colonial architecture and historical charm, which further adds to its inviting atmosphere. The hotel offers good value for money, making it an attractive option for budget-conscious travelers who appreciate affordability without compromising on a central location.
The breakfast offerings are generally seen as a positive feature with guests enjoying simple but tasty meals, especially the quality fruits. Although some reviews mention a basic and minimal spread, the friendly and attentive service at breakfast compensates for this. The on-site breakfast location adds to the cozy atmosphere, though the limited variety suggests room for improvement.
Rooms at Hotel Colon Merida have received mixed feedback. Many guests appreciated the spaciousness, making it suitable for families or groups. However, there are notable concerns about outdated interiors, poor maintenance and cleanliness issues, including unpleasant odors, mold and inadequate lighting. Despite these drawbacks, the rooms offer comfort with multiple bed options, though the quality and cleanliness of the beds could be more consistent.
The hotel's cleanliness is commended in some reviews, particularly the common areas and the professionalism of the cleaning staff. However, significant lapses in cleanliness and maintenance have been reported with instances of dust, grime and even ticks overshadowing the positive feedback.
Staff performance at the hotel is another area with varied experiences. Many guests highlight the friendliness and professionalism of the reception and breakfast service teams. However, issues such as poor communication, indifferent attitudes from some staff members and slow service during check-in have been noted, indicating inconsistencies in customer service.
The Wi-Fi at Hotel Colon Merida has been a frequent point of dissatisfaction with many guests reporting connectivity issues and slow speeds, particularly on higher floors. This suggests a need for significant improvements to the internet services.
The hotel's pool is a standout feature, receiving high praise for its cleanliness and pleasant condition. Its depth is a notable aspect, appreciated by many guests.
Hotel Colon Merida is family-friendly with room configurations that cater well to those traveling with children. The welcoming attitude towards families and the enjoyable pool are highlighted as positive features, although the depth of the pool and noise from the streets may be considerations for those with very young children.
Overall, Hotel Colon Merida offers an affordable and charming stay with a convenient central location, although improvements in room maintenance, cleanliness, Wi-Fi and some aspects of customer service could enhance the overall guest experience.
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Guests have praised the hotel's colonial architecture and historical charm, which further adds to its inviting atmosphere. The hotel offers good value for money, making it an attractive option for budget-conscious travelers who appreciate affordability without compromising on a central location.
The breakfast offerings are generally seen as a positive feature with guests enjoying simple but tasty meals, especially the quality fruits. Although some reviews mention a basic and minimal spread, the friendly and attentive service at breakfast compensates for this. The on-site breakfast location adds to the cozy atmosphere, though the limited variety suggests room for improvement.
Rooms at Hotel Colon Merida have received mixed feedback. Many guests appreciated the spaciousness, making it suitable for families or groups. However, there are notable concerns about outdated interiors, poor maintenance and cleanliness issues, including unpleasant odors, mold and inadequate lighting. Despite these drawbacks, the rooms offer comfort with multiple bed options, though the quality and cleanliness of the beds could be more consistent.
The hotel's cleanliness is commended in some reviews, particularly the common areas and the professionalism of the cleaning staff. However, significant lapses in cleanliness and maintenance have been reported with instances of dust, grime and even ticks overshadowing the positive feedback.
Staff performance at the hotel is another area with varied experiences. Many guests highlight the friendliness and professionalism of the reception and breakfast service teams. However, issues such as poor communication, indifferent attitudes from some staff members and slow service during check-in have been noted, indicating inconsistencies in customer service.
The Wi-Fi at Hotel Colon Merida has been a frequent point of dissatisfaction with many guests reporting connectivity issues and slow speeds, particularly on higher floors. This suggests a need for significant improvements to the internet services.
The hotel's pool is a standout feature, receiving high praise for its cleanliness and pleasant condition. Its depth is a notable aspect, appreciated by many guests.
Hotel Colon Merida is family-friendly with room configurations that cater well to those traveling with children. The welcoming attitude towards families and the enjoyable pool are highlighted as positive features, although the depth of the pool and noise from the streets may be considerations for those with very young children.
Overall, Hotel Colon Merida offers an affordable and charming stay with a convenient central location, although improvements in room maintenance, cleanliness, Wi-Fi and some aspects of customer service could enhance the overall guest experience.
Hotel near Nightlife Spots
Located on Calle 62, this hotel is in the heart of Centro, providing easy access to the area's nightlife. The central location makes it a convenient base for exploring the city's evening entertainment.
Cheap Hotel
This hotel is a budget-friendly choice. It is located in the city center, close to various attractions.
3-Star Hotel
This hotel in Merida offers a convenient location and comfortable accommodations, making it a practical choice for travelers looking to explore the city's historical sites.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Hotel Colon Merida boasts a central and convenient location that has clearly impressed its guests. Situated right in the heart of Mérida, the hotel is just a few steps away from the main square, historic center and iconic landmarks such as the city's Cathedral and Plaza Grande. This unbeatable location makes it easy for guests to explore the city's vibrant downtown area with numerous restaurants, shops and local attractions within walking distance.
The surrounding area offers a tranquil ambiance despite being in such a central spot, providing a peaceful retreat after a day of sightseeing. The proximity to tourist agencies in the lobby also adds to the convenience of planning excursions and activities.
Guest feedback highlights the hotel's exceptional location as its top asset, often described as excellent, perfect or incredible. Many reviewers emphasized that the ease of access to the city's attractions and amenities significantly enhanced their stay.
Additionally, the hotel's colonial architecture and historical charm complement its excellent location, creating an inviting atmosphere for travelers. Good value for money and affordable prices are other aspects that have been appreciated alongside the prime location. Overall, Hotel Colon Merida's central setting not only simplifies travel logistics but also enriches the overall experience for visitors looking to immerse themselves in the cultural and historical essence of Mérida.
Hotel Colon Merida’s breakfast offerings have been described in a range of terms, reflecting a mixed experience among guests. On the positive side, many guests enjoyed a delicious start to their day, praising the "simple but tasty" and "delicious and affordable" breakfasts. The service was noted as quick with some highlighting the friendly and attentive staff. The fruits served were especially appreciated for their quality.
However, there are frequent mentions of the breakfast being basic or minimal with limited options and variability. The continental breakfast, in particular, received criticism for being too simple, often described as poor with dry toast and canned juice failing to impress some patrons. Additionally, the inclusion of breakfast in the room rate seemed to cause confusion, as it was often not extended to children and sometimes only covered two adults per room.
Service efficiency during breakfast was occasionally a point of concern with some reviews mentioning slow service and understaffing. Despite these criticisms, the on-site breakfast location with its cozy atmosphere, was generally seen as pleasant, though alternatives nearby were sometimes recommended for a heartier meal.
Overall, while the breakfast at Hotel Colon Merida has its highlights, particularly for those who favor simplicity and good fruit, there is room for improvement in variety and service to meet the expectations of all guests.
Despite some limitations, guests of Hotel Colon Merida appreciated the diverse breakfast menu, highlighting it as a positive aspect of their dining experience. However, several reviews point out that the restaurant does not serve dinner or offer room service, which could inconvenience some travelers. There were also comments about the early closing time and a limited dinner menu. Additionally, guests frequently noted the unfriendly demeanor and inadequate attention from the kitchen staff, as well as poor overall service. These reviews suggest that while breakfast at Hotel Colon Merida stands out, improvements in dinner service and staff hospitality are needed.
Hotel Colon Merida offers a mix of experiences when it comes to its guestrooms, according to guest reviews. On the positive side, many guests appreciated the spaciousness of the rooms, making them particularly suitable for families or groups requiring multiple beds. Some noted the rooms were clean and a few reviews mentioned comfortable beds and the presence of necessary amenities.
However, reviews also indicate several areas needing attention. Common concerns included outdated interiors and poor maintenance with guests pointing out issues like non-functional air conditioning, unpleasant odors and the presence of mold or cockroaches. The bathrooms often lacked proper cleanliness and some basic supplies such as towels and toilet paper were sometimes missing. Additionally, guests reported that the rooms were darker than expected, not as depicted in the photos and often required renovations.
Soundproofing seemed inadequate with noise from the street or hallways disrupting the stay for some. The air conditioning units, even when present, frequently did not work well, adding to the discomfort in Merida's warm climate.
Overall, while the hotel's central location and friendly staff are highlights, the guests’ feedback suggests a clear need for thorough room maintenance and updates to improve the comfort and cleanliness of the accommodations.
Hotel Colon Merida offers a comfortable and cozy experience, particularly when it comes to the beds, which many guests have found very comfortable and spacious. The king-sized beds and multiple double bed options are a highlight, providing ample space and comfort for rest. However, there is a notable portion of feedback regarding beds being old, sometimes dirty and needing replacement or better cleaning. Some beds even squeaked or were reportedly too hard, detracting from the overall comfort for certain guests. While the management is responsive and the hotel is well-located with spacious rooms, it seems that consistency in bed quality and cleanliness could be improved to enhance the guest experience.
Amidst the historical ambiance of Mérida, Hotel Colon presents a mixed bag when it comes to cleanliness, according to guest reviews. Positively highlighted were clean rooms with fresh bed linen, the hotel’s general cleanliness and a maintained level of hygiene in common areas. Several guests emphasized the clean and welcoming atmosphere of the rooms and the courteous nature of the cleaning staff. The pool received varied feedback with some guests finding it clean and enjoyable.
However, numerous critiques pointed to significant cleanliness issues. Some guests encountered dirty rooms upon arrival, pointing out areas full of dust, mold and grime. Complaints included finding hairs, stains and even ticks in unexpected places, which overshadowed some of the positive feedback. The hotel's furniture and fittings were often described as old and worn-out, adding to the neglected feel. Maintenance issues, such as lack of proper lighting in bathrooms and poor sanitary conditions, particularly in toilets, were also reported.
In summary, while some guests appreciated the cleanliness and upkeep of their rooms and the friendly cleaning staff, many others found their experience marred by substantial lapses in cleanliness and maintenance. The hotel’s proximity to Plaza Grande was a consistently positive aspect, but improvements in cleaning standards and renovations appear necessary to enhance the overall guest experience.
The reviews for 'Hotel Colon Merida' paint a mixed picture of the staff's performance. On the positive side, many guests highlight the friendliness and professionalism of the hotel staff, particularly the reception and breakfast service teams. Words like exceptional, welcoming and helpful frequently appear in descriptions, indicating that, in many instances, the staff's attentiveness and courtesy were appreciated by guests. Reception staff were frequently noted for their hard work and friendly demeanor across multiple shifts and the cleaning staff also received praise for their professionalism.
However, not all experiences were favorable. A number of reviewers encountered issues such as a lack of accommodation, poor communication and indifferent attitudes from some staff members. There are mentions of rude behavior from certain receptionists and bellboys and some guests felt that specific staff members needed better training to improve their service. A recurring complaint is the slow service during check-in and other interactions. Additionally, some guests felt that their issues were not adequately resolved by the staff, leading to a sense of frustration.
Overall, while a significant portion of the staff is described as friendly and helpful, there are notable instances of poor service and unfriendly behavior that highlight inconsistencies in the hotel's customer service.
The reviews for the Wi-Fi at Hotel Colon Merida reveal a less than consistent experience for guests. Though some reviews highlight that the internet network was good and the Wi-Fi connection is sometimes described as good or okay, these positive notes are overshadowed by frequent complaints. Many guests reported that Wi-Fi did not reach their rooms or was only accessible outside or near routers. The third floor particularly lacked internet access with issues of slow speeds and weak signals adding to the frustration. Connectivity problems, such as Wi-Fi never connecting or being incredibly slow, were common across reviews. The inconsistency in Wi-Fi performance, especially in guest rooms, suggests that the hotel could benefit from a significant upgrade to its internet services.
The pool at Hotel Colon Merida receives high praise from guests for its pleasant and excellent condition. Frequent mentions highlight its cleanliness, adding to the overall positive experience. The pool's considerable depth is a notable feature, though it had mixed reactions with some guests appreciating its deeper area. Overall, the pool stands out as a well-maintained and enjoyable amenity at the hotel.
Hotel Colon Merida offers several family-friendly features that make it an appealing choice for those traveling with kids. The room configurations, including those with three beds and connected rooms, cater well to families, ensuring comfort and adequate space. Guests have appreciated the welcoming attitude towards families and highlighted the pool as a wonderful feature for both adults and children to enjoy. While family stays are generally comfortable, some accommodations may not be suitable for very young children due to the depth of the pool and limited space. The hotel's location is excellent for exploring the area, though noise from the streets can be an issue. Booking policies regarding breakfast could be clearer for larger families. Overall, the hotel provides conveniences that can support a pleasant family trip, despite a few areas that may require caution.
Hotel Colon Merida offers an affordable stay with a convenient central location, appealing to budget-conscious travelers. The hotel features colonial architecture and tiles, adding charm despite being an older building in need of modernization. Guests find the rooms basic but suitable for resting, although some note maintenance issues, worn furniture and a lack of quilts.
For the price, the value is considered very good with many reviewers highlighting the hotel’s good price-value ratio, making it a great deal. Although the facilities and beds are old, the overall experience meets expectations, balancing cost and quality effectively.
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Location
The surrounding area offers a tranquil ambiance despite being in such a central spot, providing a peaceful retreat after a day of sightseeing. The proximity to tourist agencies in the lobby also adds to the convenience of planning excursions and activities.
Guest feedback highlights the hotel's exceptional location as its top asset, often described as excellent, perfect or incredible. Many reviewers emphasized that the ease of access to the city's attractions and amenities significantly enhanced their stay.
Additionally, the hotel's colonial architecture and historical charm complement its excellent location, creating an inviting atmosphere for travelers. Good value for money and affordable prices are other aspects that have been appreciated alongside the prime location. Overall, Hotel Colon Merida's central setting not only simplifies travel logistics but also enriches the overall experience for visitors looking to immerse themselves in the cultural and historical essence of Mérida.
Breakfast
However, there are frequent mentions of the breakfast being basic or minimal with limited options and variability. The continental breakfast, in particular, received criticism for being too simple, often described as poor with dry toast and canned juice failing to impress some patrons. Additionally, the inclusion of breakfast in the room rate seemed to cause confusion, as it was often not extended to children and sometimes only covered two adults per room.
Service efficiency during breakfast was occasionally a point of concern with some reviews mentioning slow service and understaffing. Despite these criticisms, the on-site breakfast location with its cozy atmosphere, was generally seen as pleasant, though alternatives nearby were sometimes recommended for a heartier meal.
Overall, while the breakfast at Hotel Colon Merida has its highlights, particularly for those who favor simplicity and good fruit, there is room for improvement in variety and service to meet the expectations of all guests.
Dinner
Rooms
However, reviews also indicate several areas needing attention. Common concerns included outdated interiors and poor maintenance with guests pointing out issues like non-functional air conditioning, unpleasant odors and the presence of mold or cockroaches. The bathrooms often lacked proper cleanliness and some basic supplies such as towels and toilet paper were sometimes missing. Additionally, guests reported that the rooms were darker than expected, not as depicted in the photos and often required renovations.
Soundproofing seemed inadequate with noise from the street or hallways disrupting the stay for some. The air conditioning units, even when present, frequently did not work well, adding to the discomfort in Merida's warm climate.
Overall, while the hotel's central location and friendly staff are highlights, the guests’ feedback suggests a clear need for thorough room maintenance and updates to improve the comfort and cleanliness of the accommodations.
Beds
Cleanliness
However, numerous critiques pointed to significant cleanliness issues. Some guests encountered dirty rooms upon arrival, pointing out areas full of dust, mold and grime. Complaints included finding hairs, stains and even ticks in unexpected places, which overshadowed some of the positive feedback. The hotel's furniture and fittings were often described as old and worn-out, adding to the neglected feel. Maintenance issues, such as lack of proper lighting in bathrooms and poor sanitary conditions, particularly in toilets, were also reported.
In summary, while some guests appreciated the cleanliness and upkeep of their rooms and the friendly cleaning staff, many others found their experience marred by substantial lapses in cleanliness and maintenance. The hotel’s proximity to Plaza Grande was a consistently positive aspect, but improvements in cleaning standards and renovations appear necessary to enhance the overall guest experience.
Staff
However, not all experiences were favorable. A number of reviewers encountered issues such as a lack of accommodation, poor communication and indifferent attitudes from some staff members. There are mentions of rude behavior from certain receptionists and bellboys and some guests felt that specific staff members needed better training to improve their service. A recurring complaint is the slow service during check-in and other interactions. Additionally, some guests felt that their issues were not adequately resolved by the staff, leading to a sense of frustration.
Overall, while a significant portion of the staff is described as friendly and helpful, there are notable instances of poor service and unfriendly behavior that highlight inconsistencies in the hotel's customer service.
Wi-Fi
Pool
Family
3 Star
For the price, the value is considered very good with many reviewers highlighting the hotel’s good price-value ratio, making it a great deal. Although the facilities and beds are old, the overall experience meets expectations, balancing cost and quality effectively.
No, Hotel Colon Merida doesn't have any pool.
No, a spa isn't available at Hotel Colon Merida.
No, Hotel Colon Merida doesn't allow dogs.
No, parking facilities aren't available at Hotel Colon Merida.
No, Hotel Colon Merida doesn't have a gym.
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