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Summary of reviewsThe 'ibis Hotel Brussels Expo Atomium' offers a well-regarded experience, particularly for travelers attending events at nearby venues like the Brussels Expo, ING Arena, Atomium and Palais 12. Its prime location is lauded for easy access to public transportation, highways and notable attractions, making it highly convenient for concertgoers and event participants.
Breakfast at the hotel receives positive reviews for its extensive, varied offerings, including fresh waffles, croissants and freshly squeezed orange juice, available over a generous time frame each morning. However, some guests find it a bit expensive. The dinner options are limited to snacks and light meals at the bar, but the presence of nearby restaurants compensates for the lack of a full restaurant within the hotel.
The rooms, while clean and budget-friendly with comfortable beds, show signs of wear and are described by some as small and outdated. Maintenance issues such as swollen floors and faulty air conditioning have been noted, but staff politeness and helpfulness often overshadow these concerns. Cleanliness receives mixed reviews: many guests appreciate the well-kept environment and daily cleaning service, but others mention issues like mold, dust and unpleasant odors.
The staff at the ibis Hotel Brussels Expo Atomium are consistently praised for their friendliness, professionalism and readiness to assist guests, contributing significantly to guest satisfaction. The multilingual and attentive staff members are often highlighted as one of the hotel's strongest assets.
Complimentary WiFi, while generally satisfactory, can be slow and patchy, especially on higher floors. Parking is convenient and secure but limited and not free, leading to some guest dissatisfaction.
Beds are generally comfortable, although opinions on this vary with some finding them too hard or narrow. The hotel operates within the standards of a three-star establishment, offering good value for money, though there is room for improvement, particularly in noise control and room renovations.
For business travelers, the hotel's proximity to the Expo and Palais 12 makes it an ideal choice, even though it lacks a full business center. Accessibility is a key feature with good public transport connections and parking options, although it is less optimal for city center visits.
The hotel is also dog-friendly, appreciated by pet owners for its welcoming approach to guests with dogs. Overall, the ibis Hotel Brussels Expo Atomium provides a satisfactory, conveniently located stay, especially beneficial for event attendees in Brussels.
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