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Canopy By Hilton Memphis Downtown

Memphis , 164 Union Avenue (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCanopy By Hilton Memphis Downtown is a modern and stylish hotel located in the heart of downtown Memphis, making it a convenient choice for visitors looking to explore the city's popular attractions. The hotel's breakfast options were well-received by guests with many praising the quality of the food. The dinner experience at the hotel's restaurant was also positively reviewed with guests enjoying the well-prepared meals and drinks. The rooms were described as comfortable and clean with some featuring music-themed decor or stunning views. The staff received high marks for their responsiveness, kindness and attention to detail. While there were some negative comments regarding cleanliness and parking, the majority of guests appreciated the hotel's central location and many amenities. Overall, Canopy By Hilton Memphis Downtown is a great choice for visitors looking for a comfortable and convenient stay in Memphis.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

King Room The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe King Room The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Corner King Room The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

King Corner Room with Sofa Bed The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Mobility Accessible Tub The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Hearing Access The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Premium King Room The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Premium King Room - Hearing Access The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Queen Room with Two Queen Beds The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds and Mobility Accessible Tub The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Premium Queen Room with Two Queen Beds This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Premium Queen Room with Two Queen Beds - Mobility Accessible The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe King Room The unit offers 1 bed.

About Canopy By Hilton Memphis Downtown

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Guest Reviews

Location

If you're looking for a hotel in the heart of downtown Memphis, look no further than Canopy By Hilton! Past guests have raved about the hotel's location, which is within easy walking distance of popular attractions like Beale Street, Sun Studio and the FedEx Arena. But even if you're not interested in sightseeing, you're sure to appreciate the convenience of being close to everything downtown Memphis has to offer. And when you're ready to relax, you can do so in comfort – reviewers say Canopy By Hilton is a modern hotel with comfortable, stylish rooms and excellent staff. Overall, the hotel's central location and many amenities make it a great choice for visitors to Memphis.

Breakfast

Visitors of the Canopy by Hilton Memphis Downtown were delighted by the hotel's breakfast offering. Guests raved about the quality of the food with some describing it as fabulous, excellent and delicious. Although some reviewers noted delays or inconsistencies with service, the majority of guests praised the well-prepared and hearty breakfast options, including biscuits and gravy. While some guests expressed disappointment with having to pay extra or found the prices to be overpriced, others recommended the hotel's on-site restaurant or nearby cafeteria as enjoyable options. However, a few visitors did express frustration that breakfast was not included in the room rate. Despite these minor criticisms, the majority of Canopy by Hilton Memphis Downtown guests were pleased with the breakfast options available to them during their stay.

Dinner

Guests at Canopy By Hilton Memphis Downtown seem to really enjoy the dinner experience at the hotel. They have praised the restaurant and bar staff for being very welcoming and accommodating. One guest had a late dinner at Curfew and was blown away by the friendly server and delicious food, which lived up to the reputation of being Top Chef quality. The lobby was also greatly appreciated and the restaurant area was described as wonderful. Overall, guests have had a positive experience with the restaurant and its well-prepared meals and drinks. However, one guest mentioned that the restaurant was a bit on the expensive side and another felt that there wasn't much variety on the supper menu.

Rooms

Canopy By Hilton Memphis Downtown offers stylish and modern rooms that are comfortable and clean, as described by many guests who stayed at the hotel. The rooms are nicely styled with some featuring music-themed decor or gorgeous views of the minor league stadium. Some guests were also pleased to receive complimentary upgrades to premium rooms. The beds and pillows were singled out by several reviewers for being particularly comfortable. Overall, the hotel was praised for its modern design and atmosphere. However, some guests did note that the rooms were on the small side, but still well-appointed. The staff received high marks for their responsiveness, kindness and attention to detail with many guests commenting on the cleanliness of the hotel. Guests also appreciated the small touches such as an espresso machine in the room and bright lighting in the bathroom. The hotel's location was also deemed perfect by many guests.

Beds

If you're looking for a comfortable stay at the heart of Memphis, Canopy By Hilton is definitely worth checking out. Numerous guests have noted the comfortable beds and pillows, making for a good night's sleep after a day of exploring the city. The spacious rooms also offer a modern look and clean environment with some guests even praising the gorgeous views. For some, the bed sizes could be improved with some mentioning they were too small. However, the overall comfort of the rooms was praised with a focus on the cleanliness and quietness. Additionally, the attentive staff, excellent food and overall package made for an exceptional stay.

Cleanliness

Guests of Canopy By Hilton Memphis Downtown generally enjoyed a clean and well-maintained hotel. Visitors praised the "sparklingly clean" rooms and "beautiful, clean" atmosphere. However, there were some negative comments regarding cleanliness, such as dusty rooms, dirty bathrooms with mold and hair and missed housekeeping services. Despite these occasional lapses, most guests appreciated the modern, spacious rooms and friendly, helpful staff. Overall, visitors to Canopy By Hilton Memphis Downtown can expect a clean and comfortable stay in a central location.

Staff

The Canopy By Hilton Memphis Downtown hotel boasts exceptional staff that are friendly, professional and extremely helpful, according to guest reviews. Staff members are praised for their welcoming attitudes, cleanliness and willingness to go above and beyond for their guests. Some guests specifically mention staff members by name, such as Kayla and Ida at the front desk and PJ the coffee barista, for their outstanding service. However, there are a few negative comments about rude or unhelpful staff, particularly at the bar. Overall though, guests agree that the hotel staff are a major highlight of their stay, making their experience memorable and enjoyable.

Parking

When staying at Canopy By Hilton Memphis Downtown, guests should be aware that valet parking is the only option available with prices ranging from $30-$35 per night. While some guests complained about long wait times and slow service, others found the valet staff to be wonderful and helpful. Parking was described as expensive, but worth it for the ability to come and go as pleased. Some guests found the need to pay for parking and the additional charges at check-in to be frustrating, but this is typical for downtown hotels. Overall, while there were some issues with parking, the valet staff's helpfulness and the hotel's location close to downtown Memphis made up for any inconvenience.

No, Canopy By Hilton Memphis Downtown doesn't have any pool.

No, a spa isn't available at Canopy By Hilton Memphis Downtown.

Yes, Canopy By Hilton Memphis Downtown welcomes dogs.

Yes, parking facilities are available at Canopy By Hilton Memphis Downtown.

Yes, Canopy By Hilton Memphis Downtown has a gym.

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