Swiss Hotel Heritage Boutique Melaka

Melaka 2.19730500, 102.24424300 , 168, Jalan Tun Tan Cheng Lock, (Show on Map)
7.7
Good


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Summary of reviewsSwiss Hotel Heritage Boutique Melaka is highly regarded by guests for its prime location in the heart of Melaka, just steps away from Jonker Street. This makes it an ideal base for travelers wanting to explore the city's cultural and culinary offerings. The hotel’s setting beautifully blends heritage and modernity, allowing guests to soak up the local atmosphere without sacrificing comfort. The proximity to various attractions and the availability of private parking add convenience for visitors, especially those arriving by car.

Breakfast at the hotel is appreciated for its local flavor, offering a selection of dishes like coconut rice, toast, cereals, and on weekends, a buffet featuring Nonya cuisine. Despite some limitations during festive periods, guests find it convenient to explore numerous excellent breakfast alternatives nearby.

The rooms at Swiss Hotel Heritage Boutique are spacious, clean, and comfortable, providing a pleasant retreat after a day of exploration. Many guests have highlighted the homely charm, ample storage, and modern conveniences such as well-regulated air conditioning and large showers. The interior design combines rustic charm and new renovations, contributing to an inviting ambiance suitable for families and groups. Occasional issues like noise and minor maintenance problems do exist, but the overall experience is enhanced by the strategic location and friendly staff.

Cleanliness is a mixed bag, with many guests appreciating the clean and comfortable rooms and friendly staff, while some suggest improvements in certain areas. The Wi-Fi service is generally reliable, offering strong connectivity throughout the premises, though a few guests noted intermittent issues.

Parking facilities receive varied feedback, with private parking seen as a valued feature, especially in the busy Jonker Street area. Some challenges are noted due to limited space and tight access, particularly during peak times.

The hotel is recognized for being family-friendly, offering spacious accommodations and amenities suitable for families. The location allows easy exploration of local attractions, and the staff’s attentiveness further enhances the stay for family groups. The beds receive mixed reviews, with many guests finding them comfortable, despite some isolated complaints.

Overall, Swiss Hotel Heritage Boutique Melaka offers great value for money for those seeking an authentic and convenient base in the city. While the hotel may not align with a four-star rating, it provides a budget-friendly experience with satisfactory comfort levels. The friendly and dedicated staff add to the welcoming atmosphere, ensuring a pleasant and memorable stay.
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Room Types
Classic Superior Queen with Window This air-conditioned superior room is fitted with a flat-screen TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Classic Deluxe King (No Window) This air-conditioned deluxe room is fitted with a flat-screen TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Ironing facilities are available.

Classic Deluxe Family-4 Room This larger air-conditioned family room include a desk, electric kettle and a flat-screen TV with satellite channels. The en suite bathroom comes with towels, shower facility, hairdryer and free toiletries.

Classic Superior Family-3 Room This air-conditioned family room include a desk, electric kettle and a flat-screen TV with satellite channels. The en suite bathroom comes with towels, shower facility, hairdryer and free toiletries.

Classic Family-5 Suite with Spiral Staircase This air-conditioned family suite features a private balcony. The room is fitted with a desk, electric kettle and a flat-screen TV with satellite channels. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Classic Premier Family-8 Suite with Spiral Staircase This air-conditioned family suite features a private balcony. The room is fitted with a desk, electric kettle and a flat-screen TV with satellite channels. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Classic Deluxe Suite with Balcony with Bathtub The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. This double room provides a tea and coffee maker, a flat-screen TV and a balcony. The unit has 1 bed.

Classic Deluxe Twin (No Window) Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room provides air conditioning, a tea and coffee maker, a wardrobe, a tiled floor, as well as a flat-screen TV. The unit offers 2 beds.

Premier Deluxe King with Karaoke Speaker Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Premier Superior Queen with Sofa Bed and Karaoke Speaker Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room is furnished with a desk and a seating area and provides air conditioning and soundproof walls. The unit offers 2 beds.

Premier Studio Tatami Suite with Sofa Bed and Karaoke Speaker The spacious family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The family room is furnished with a desk and a seating area and offers a minibar and a tea and coffee maker. The unit has 1 bed and 4 futons.

Premier Studio Deluxe Suite with Bathtub and Karaoke Speaker This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite features air conditioning, soundproof walls, a minibar as well as a tea and coffee maker. The unit has 2 beds.

Premier Deluxe King with Sofa Bed and Karaoke Speaker Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room is furnished with a desk and a seating area and provides air conditioning and soundproof walls. The unit offers 2 beds.

Premier Tatami Suite with Sofa Bed and Karaoke Speaker Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room is furnished with a desk and a seating area and provides air conditioning and soundproof walls. The unit offers 1 bed and 3 futons.

Guest Reviews
7.7
Good
Location
Nestled in the heart of Melaka, Swiss Hotel Heritage Boutique boasts an enviable location that consistently delights its guests. Situated just steps away from the lively Jonker Street, the hotel offers an ideal base for those keen on exploring the vibrant cultural and culinary offerings of the city. Its proximity to Jonker Street allows visitors to easily immerse themselves in the bustling markets, indulge in delicious street food, and explore the historic old town, all within a short walk. The location is not only strategic but also conveniently close to various attractions, ensuring guests have easy access to all the must-visit spots. The hotel provides private parking, a precious amenity in this bustling area, which adds to the convenience for those arriving by car. With a charming blend of heritage and modernity, its setting is perfect for tourists looking to soak up the local atmosphere without compromising on comfort. The warm and friendly staff further enhance the stay, complementing the hotel's prime location with excellent service, making Swiss Hotel Heritage Boutique an appealing choice for visitors to Melaka.

Breakfast
Swiss Hotel Heritage Boutique Melaka offers a unique breakfast experience characterized by a diverse selection of local fare, frequently highlighted for its taste and variety. Many guests have enjoyed delicacies such as coconut rice, toast, cereals, and local snacks like kueh during weekdays, with weekends offering a buffet that includes unique Nonya cuisine. While some visitors found the breakfast rather underwhelming, others appreciated the quality and attentiveness of the hotel staff, contributing to an overall pleasant dining experience on-site. Despite some ongoing issues with availability, such as closures during festive periods and non-inclusion in some stays, guests find convenience in numerous excellent breakfast alternatives nearby. Locations such as Jonker Street, just a short walk from the hotel, and a charming cafe diagonally across the street offer ample options for a satisfying start to the day.

Rooms
Nestled in the heart of Melaka, the Swiss Hotel Heritage Boutique offers a convenient and comfortable stay for travelers seeking to explore the vibrant culture of the city. Situated just a short stroll from the lively Jonker Street, guests find themselves at the center of a bustling locale teeming with eateries and shopping options.

The hotel room experience is particularly commendable, with reviews highlighting their spaciousness and cleanliness. Many rooms boast ample storage and a homely charm, inviting guests to unwind after a day of exploration. A number of guests have appreciated the well-regulated air conditioning and large showers that provide a refreshing, modern touch to their stay. The comfort extends to the bedding, with many guests expressing satisfaction with the cozy beds and pillows, ensuring a restful sleep.

Additionally, the interior design reflects a blend of rustic charm and new renovations, contributing to the inviting ambiance. Families and groups traveling together will find the room sizes very accommodating, with some rooms even providing spacious layouts suitable for five guests.

While some reviews mention occasional drawbacks such as noise from the surrounding area or minor maintenance issues, the overall experience is enhanced by the friendly staff and the hotel's strategic location. This makes the Swiss Hotel Heritage Boutique Melaka an attractive choice for those wanting to immerse themselves in both comfort and the local culture, promising an enjoyable stay in this heritage-rich city.

Beds
The beds at Swiss Hotel Heritage Boutique Melaka receive mixed reviews, but comfort seems to be a recurring positive theme. Many guests found the beds to be comfortable, with a few mentioning exceptionally clean and neat bedding. While some guests appreciated the comfortable and soft beds, others noted that the beds were a bit hard or very mobile. Pillows tended to receive criticism for being too tall or thick, which could affect comfort for some. There were isolated complaints about an odor or stains on bedding, though issues were quickly addressed by the hotel staff. Overall, despite a few hiccups, the bedding experience at the hotel appears to satisfy most guests, offering a good night's rest after exploring the great location and enjoying the friendly service.

Cleanliness
The Swiss Hotel Heritage Boutique Melaka presents a mixed experience when it comes to cleanliness. Many guests appreciated the clean and comfortable rooms, with some highlighting clean bathrooms and ample natural light. Rooms often had everything needed for a pleasant stay, and daily cleaning routines were noted positively by several visitors. Guests also mentioned the friendly and accommodating staff enhancing the stay. However, some reviews pointed out a need for improved cleanliness, noting issues like unclean linens, musty odors, and run-down bathrooms. Occasional maintenance shortcomings like clogged sinks and loud air conditioning units were also reported, alongside issues with soundproofing. Despite these drawbacks, some visitors found the overall experience and location worthwhile, especially being close to attractions like Jonker Street.

Staff
At the Swiss Hotel Heritage Boutique Melaka, guests can anticipate an exceptional level of service from a dedicated and approachable team. The staff are frequently praised for their friendliness, helpfulness, and quick responsiveness, leaving a lasting impression on visitors. Whether managing check-ins efficiently or assisting with local recommendations, the hotel's staff demonstrate professionalism and a genuine willingness to enhance guest experiences. The reception staff, including individuals like Ivy and Mr. Khalil, stand out for their exceptional service. It’s evident that the team goes above and beyond to ensure comfort and satisfaction, consistently receiving accolades for their attentiveness, courtesy, and unwavering support. Visitors can look forward to a welcoming atmosphere, where the staff's warmth and dedication contribute significantly to a pleasant and memorable stay.

Wi-Fi
Visitors to the Swiss Hotel Heritage Boutique Melaka generally have positive experiences with the hotel's Wi-Fi service. Guests appreciate the reliable and strong connection, which works perfectly throughout the premises and is particularly noted for its suitability for work purposes at night. Free Wi-Fi is provided daily, along with complimentary bottled water, enhancing the overall convenience for travelers. However, a few reviews mention intermittent issues with connectivity, requiring guests to repeatedly request new Wi-Fi codes. Overall, the hotel seems to offer a favorable Wi-Fi experience, contributing to a comfortable stay.

Parking
Swiss Hotel Heritage Boutique Melaka has garnered varying feedback from guests regarding its parking facilities. The hotel offers the convenience of private parking, and this is seen as a real advantage, particularly in such a bustling area as Jonker Street. Those visiting on weekdays tend to find the availability quite satisfactory, with ample space for vehicles, making it a favorable option for budget-conscious travelers seeking convenience and location.

However, the parking area presents challenges. Many guests highlight its limited space and the tight, narrow access that can make maneuvering difficult. The situation becomes more constrained during weekends or holidays when demand naturally peaks. Some users described the parking as well-designed, while others pointed out insufficient external lighting and signage issues, such as unclear paths and blocked routes due to local day markets.

Despite these limitations, the hotel does offer free parking, and late arrivals can occasionally find parking with ease. Overall, while the parking facilities at Swiss Hotel Heritage Boutique Melaka are not expansive, they are a valued feature for those fortunate enough to secure a spot.

Family
The Swiss Hotel Heritage Boutique Melaka is praised as an excellent choice for family trips, offering great value for money. The spacious family rooms, complete with good beds and well-equipped bathrooms, provide comfortable accommodations that cater well to the needs of families. Guests appreciate the convenience of having connecting rooms, especially when traveling with larger groups, allowing easy interaction while still offering privacy.

The hotel's location is ideal for those looking to explore, being very close to the popular Jonker Street, making it easy for families to enjoy the local attractions. The presence of an elevator is noted as especially helpful for traveling with senior family members. Overall, the family-friendly atmosphere is underscored by the attentive staff, who make efforts to accommodate family groups in suitable areas of the hotel. Many guests look forward to returning soon for another family holiday, which highlights the positive experiences shared by those who have stayed at the hotel.

4 Star
Swiss Hotel Heritage Boutique Melaka offers a unique local experience with its charming heritage building that impresses guests with its spacious and comfortable accommodations. The hotel's location is often praised for being excellent, with easy access to the vibrant Jonker Street, making it an appealing choice for those looking to explore the cultural heart of Melaka. Guests frequently note the clean and simple rooms, which are ideal for a short stay. Despite expectations set by some booking platforms, many reviewers feel the hotel aligns more closely with a budget-friendly experience rather than a four-star rating, with its facilities reflecting a more modest yet satisfactory level of comfort. Overall, the hotel provides great value for money, particularly for travelers seeking an authentic and convenient base from which to discover the city.


No, Swiss Hotel Heritage Boutique Melaka doesn't have any pool.

Yes, a spa is available at Swiss Hotel Heritage Boutique Melaka.

No, Swiss Hotel Heritage Boutique Melaka doesn't allow dogs.

Yes, parking facilities are available at Swiss Hotel Heritage Boutique Melaka.

No, Swiss Hotel Heritage Boutique Melaka doesn't have a gym.

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