Melaka2.19696300,
102.24451100,
No. 155, Jalan Tun Tan Cheng Lock(Show on Map)
8.5
Very Good
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Summary of reviewsHeeren Palm Suites in Malacca receives widespread acclaim for its excellence in various aspects, making it a preferred choice for travelers seeking a blend of history, comfort, and convenience. The hotel's location is a standout feature, placing guests in the heart of Malacca's UNESCO heritage zone. It offers easy access to popular sights, vibrant markets, and diverse dining options, all while maintaining a peaceful ambiance amidst the historic charm.
The hotel's rooms are noted for their spaciousness and comfort, seamlessly blending modern amenities with a heritage aesthetic. Guests appreciate the colonial and period-themed decor that adds a unique touch, with large beds and meticulously maintained cleanliness enhancing their stay. The hotel's family-friendly atmosphere is bolstered by a thoughtful children’s play zone, catering perfectly to families traveling with kids.
Service at Heeren Palm Suites is consistently praised highly, with staff members recognized for their professionalism, friendliness, and attentive service. The dedication of individuals, such as manager Daniel and waitstaff member Rossi, is frequently highlighted, leaving guests with memorable impressions. Additionally, the hotel's commitment to cleanliness and maintenance standards contributes to its comfortable environment.
Breakfast at the hotel presents a mixed yet generally positive experience, appreciated for its authentic Malaysian offerings and well-prepared dishes, despite some guests seeking more variety. The overall breakfast atmosphere is cozy and inviting, enhanced by the staff's warmth and attentiveness.
The architectural beauty of Heeren Palm Suites, encapsulating Peranakan culture within a stunning heritage building, contributes to its charm. The boutique hotel is esteemed for retaining its historical essence while providing modern comforts. Limited parking availability is noted, yet the provision of secure, on-site parking remains valued.
In summary, Heeren Palm Suites offers an exceptional stay with its superb location, meticulously maintained environments, inviting staff, comfortable accommodations, and charming architectural heritage, making it a favored choice for visitors to Malacca. Show more
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Hotel Taking Steps Towards Sustainability
Heeren Palm Suites has an eco-friendliness rating of 8.0/10 based on reviews. The hotel is housed in restored heritage townhouses, and features like timber ceiling beams have been refurbished, and walls painted with ground sea shell calcium paint which allows the walls to breathe.
Romantic Hotel
This hotel offers comfortable suites in a historical area. Its central location and cozy accommodations make it suitable for couples interested in exploring Melaka's heritage.
Small Hotel
This boutique hotel places great emphasis on personalized service for an intimate stay. Two beautifully renovated Peranakan townhouses are the foundation for this hotel. It boasts original fixings and furniture from a bygone era.
4-Star Hotel
Located on Jalan Tun Tan Cheng Lock, this hotel offers well-appointed suites with a focus on comfort and convenience. Its location provides easy access to historical landmarks and cultural attractions.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Junior Deluxe SuiteThe air-conditioned suite offers guests with a double bed and a separate seating area. Amenities provided include a wardrobe, work desk, flat-screen cable and satellite TV, as well as a laptop safe. En suite Italian marble bathroom is fitted with a rain shower.
Deluxe SuiteThe larger air-conditioned suite offers guests with a double bed and a separate seating area. Amenities provided include a wardrobe, work desk, flat-screen cable and satellite TV, as well as a laptop safe. En suite Italian marble bathroom is fitted with a rain shower and free toiletries are provided. Slippers and yukata bathrobes are included.
Grand Deluxe SuiteThe large and spacious air-conditioned suite offers guests with a double bed and a separate seating area. Amenities provided include a minibar, electric kettle, wardrobe, work desk, flat-screen cable and satellite TV, as well as a laptop safe. En suite Italian marble bathroom is fitted with a rain shower and free toiletries are provided. Slippers and yukata bathrobes are included.
Parameswara SuiteThe large and spacious air-conditioned suite offers guests with a double bed and a separate seating area. Amenities provided include a minibar, electric kettle, wardrobe, work desk, flat-screen cable and satellite TV, as well as a laptop safe. En suite Italian marble bathroom is fitted with a rain shower and free toiletries are provided. Slippers and yukata bathrobes are included.
Guest Reviews
8.5
Very Good
Location
Heeren Palm Suites boasts a superb location in Malacca, nestled in the heart of the UNESCO heritage part of the city and within walking distance of the iconic Jonker Street. Guests appreciate the hotel's central yet peaceful position, allowing easy access to an array of historical sights, vibrant shopping districts, bustling night markets, and diverse dining options. Described as ideally positioned, the hotel's location offers convenience for tourists eager to explore the charming streets and cultural landmarks of Malacca. Notably, visitors remark on the quiet ambiance despite its proximity to popular attractions, providing a tranquil retreat after a day of sightseeing. The hotel's beautiful setting in a historic building adds to its allure, making it a favorable choice for travelers seeking both convenience and character in the city's vibrant historical district.
Breakfast
Heeren Palm Suites offers a breakfast experience that receives a mix of opinions from guests. While some praise the breakfast as excellent, delicious, and authentically Malaysian, others feel it is limited in choices and variety. The breakfast typically consists of savory items, with selections ranging from croissants to chicken rendang and sometimes offers a choice between a Malaysian or American set. Although not abundant in fruits or dairy options, the breakfast is often described as tasty and well-prepared, served in a beautiful setting on the ground floor. The staff's friendliness enhances the dining experience, making guests appreciate the local dishes and tailored options. Despite some comments suggesting the need for more diversity in offerings, such as yogurt and a broader range of fruits, the overall atmosphere and cozy breakfast room contribute positively to guests' morning routines.
Rooms
Heeren Palm Suites offers guests a delightful stay with its spacious and comfortable rooms that perfectly blend modern convenience with the charm of a heritage setting. Many guests appreciate the spaciousness of the suites, finding them not only roomy but also superbly decorated with a colonial and period-themed decor that adds a unique touch to their experience. The hotel, situated in a beautiful historic building, boasts large, well-equipped rooms with some featuring balconies that provide a lovely retreat.
The comfort of the beds and the cleanliness of the rooms receive high praise, with modern bathrooms that enhance the overall experience. The rooms manage to maintain original features of the historical building while offering modern amenities, providing a taste of elegance and rustic charm. Guests also find comfort in the aesthetic design of features like the glass wall toilets and the well-furnished traditional style that includes great ensuite showers.
Whether enjoying the spacious communal areas or the peaceful retreats within the rooms, visitors to Heeren Palm Suites consistently highlight the grandeur and cleanliness of their accommodations. Although some rooms facing the street might experience noise, the overall consensus remains positive with the hotel's expansive rooms and exceptional maintenance standards.
Beds
Heeren Palm Suites is frequently praised for its comfortable beds, ensuring a restful night's sleep for guests. Many reviews highlight the beds as comfortable, with some mentioning the super comfy pillows and duvets accompanying them. The rooms are described as spacious, with some featuring large beds and massive bathrooms, contributing to an overall comfortable stay. Guests consistently report sleeping well, reflecting the quality and care taken in providing a relaxing environment.
Cleanliness
Nestled in the heart of Melacca, Heeren Palm Suites consistently impresses guests with its impeccable cleanliness and prime location. Visitors frequently highlight the hotel's spotlessly clean environments, encompassing clean, comfortable, and spacious rooms. The meticulously maintained interiors and well-kept bathrooms add to the overall sense of cleanliness and comfort. Reviews often commend the hotel for adhering to high standards of cleanliness, making it a standout choice for discerning travelers. Additionally, the friendly and accommodating staff contribute to a welcoming atmosphere, ensuring that every detail is thoughtfully attended to. With its central location, excellent cleanliness, and friendly service, Heeren Palm Suites is highly recommended for its outstanding value and comfort.
Staff
At Heeren Palm Suites, the quality of service provided by the staff truly stands out. Guests consistently praise the staff for their friendliness, professionalism, and willingness to assist. Every member of the team is described as helpful, accommodating, and courteous, often going above and beyond to ensure a pleasant experience. Noteworthy mentions include Daniel, the manager, whose welcoming nature and enthusiasm for Mallacca make a lasting impression on guests. Whether dealing with special requests, like arranging bus tickets, or providing thoughtful accommodations for families with infants, the staff handle everything with ease and understanding.
The waitstaff, including team members like Rossi, contribute to a warm and welcoming atmosphere, further enhancing the guest experience with their attentiveness. This level of exceptional service extends throughout the hotel, ensuring that every need is met almost immediately. The ambiance is praised alongside the excellent hospitality, creating a comfortable and inviting environment for all visitors. Through their kindness and professionalism, the staff at Heeren Palm Suites leave a positive and memorable impact on everyone who passes through their doors.
Parking
Heeren Palm Suites offers the convenience of on-site parking, a feature appreciated by many guests. The availability of private and secure parking spaces at the back of the hotel provides guests with a sense of security and ease. While the hotel offers around four to five parking slots, the limited availability can occasionally lead to all spaces being occupied, necessitating street parking. Nonetheless, the overall provision of free parking is a valuable perk for visitors familiar with the area. Despite its limitations, the presence of on-site parking remains an appreciated amenity at the hotel.
Family
Heeren Palm Suites provides a welcoming atmosphere that is particularly appealing to families traveling with children. The suites are spacious and comfortably accommodate families, offering enough room for parents and young ones alike. The presence of a children’s play zone on the ground floor adds to its family-friendly appeal, allowing parents to relax in the nearby dining area while their children are entertained in the toddler play corner. The architecture reflects a charming Chinese influence and the hotel is conveniently located within walking distance of local attractions. Guests repeatedly commend the helpful and friendly staff, who contribute to a pleasant overall experience. These features make Heeren Palm Suites a great choice for families seeking comfortable accommodations with thoughtful amenities for their children's enjoyment.
Boutique-Style
Heeren Palm Suites stands out as a captivating boutique hotel that beautifully encapsulates Peranakan architecture and culture. The hotel, housed in a stunning heritage building, radiates charm and atmosphere, offering a harmonious blend of history and comfort. Guests consistently highlight the beautifully restored Peranakan house, where Baba and Nyonya furniture and cultural items enhance the authentic experience. The ambiance is cozy and inviting, ensuring a value-for-money stay within this charming abode. Recent renovations have preserved original features, allowing the hotel to maintain its intrinsic charm while offering modern comforts. This low-key establishment, with its enchanting architecture and decor, provides an intimate retreat within a larger, intricately restored old residence.
No, Heeren Palm Suites doesn't have any pool.
No, a spa isn't available at Heeren Palm Suites.
No, Heeren Palm Suites doesn't allow dogs.
Yes, parking facilities are available at Heeren Palm Suites.