Amverton Heritage Resort
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Summary of reviewsAmverton Heritage Resort offers a range of positive experiences, making it an appealing choice for family vacations, leisure trips and business stays, particularly due to its strategic location. Situated close to the toll plaza and just a few minutes from the Ayer Keroh exit, the resort provides easy access to Zoo Melaka and other tourist attractions, ensuring convenience for both sightseeing and business. Guests consistently note the ease of finding the resort and its accessibility, which adds to the overall convenience, coupled with ample parking close to the lobby.
While the breakfast offerings receive mixed reviews, many guests appreciate the wide selection and delicious menu items, though some areas for improvement are noted. Dinner, on the other hand, often receives praise, especially for room service convenience and the quality of dishes like nasi goreng cina and nasi goreng kampung, although the selection could be broader.
The rooms are generally spacious and comfortable with smooth check-in and check-out processes and family-friendly amenities like a large pool. However, cleanliness and maintenance are areas needing significant improvement with reports of dirty floors, dusty surfaces and outdated furniture common. Ensuring better room maintenance and cleanliness could substantially enhance the guest experience.
The resort's staff is consistently praised for their friendliness and helpfulness, contributing to a welcoming environment. While most interactions are positive, there is room for improvement in customer service among certain staff members.
One of the standout features of Amverton Heritage Resort is its extensive range of family-oriented activities. The various pools and mini water theme parks, complete with water slides and a dedicated children's pool, are highlights for many families. These features are well-maintained and offer a safe, enjoyable environment for kids, making the resort a popular choice for family vacations.
Additionally, the resort is noted for its emphasis on accessibility, providing straightforward access to tourist attractions and essential amenities, making it convenient for all guests, including those with mobility challenges.
In conclusion, Amverton Heritage Resort is ideally positioned for a convenient and family-friendly stay with its strategic location, friendly staff and excellent facilities, particularly the pools and family activities. Improvements in cleanliness, room maintenance and breakfast variety would further elevate the guest experience, ensuring an even more enjoyable stay.
Categories
While the breakfast offerings receive mixed reviews, many guests appreciate the wide selection and delicious menu items, though some areas for improvement are noted. Dinner, on the other hand, often receives praise, especially for room service convenience and the quality of dishes like nasi goreng cina and nasi goreng kampung, although the selection could be broader.
The rooms are generally spacious and comfortable with smooth check-in and check-out processes and family-friendly amenities like a large pool. However, cleanliness and maintenance are areas needing significant improvement with reports of dirty floors, dusty surfaces and outdated furniture common. Ensuring better room maintenance and cleanliness could substantially enhance the guest experience.
The resort's staff is consistently praised for their friendliness and helpfulness, contributing to a welcoming environment. While most interactions are positive, there is room for improvement in customer service among certain staff members.
One of the standout features of Amverton Heritage Resort is its extensive range of family-oriented activities. The various pools and mini water theme parks, complete with water slides and a dedicated children's pool, are highlights for many families. These features are well-maintained and offer a safe, enjoyable environment for kids, making the resort a popular choice for family vacations.
Additionally, the resort is noted for its emphasis on accessibility, providing straightforward access to tourist attractions and essential amenities, making it convenient for all guests, including those with mobility challenges.
In conclusion, Amverton Heritage Resort is ideally positioned for a convenient and family-friendly stay with its strategic location, friendly staff and excellent facilities, particularly the pools and family activities. Improvements in cleanliness, room maintenance and breakfast variety would further elevate the guest experience, ensuring an even more enjoyable stay.
Family Friendly Resort
This resort features a children's playground and a swimming pool with water slides. It provides a family-friendly atmosphere with amenities catering specifically to children's entertainment and relaxation.
Resort with Swimming Pool
The resort features a large pool area with a relaxed and tranquil atmosphere. The pool is perfect for guests looking to escape the hustle and bustle of the city.
Pool Water Slide Water Park Outdoor Pool
Resort with Outdoor Pool
This resort is listed in the provided hotel data and is tagged as having an outdoor pool. Specific details about the pool are not available in the search results.
Business Resort
Resort with Parking
Cheap Resort
Accessible Resort
4-Star Resort
Resort with Water Park
Resort with Pool Water Slide
Guest Reviews
Amverton Heritage Resort boasts a strategic location with multiple convenient access points. Situated near the toll plaza and just a few minutes from the Ayer Keroh exit, this resort proves to be an excellent choice for travelers looking to avoid the traffic jams typical of Malacca’s city center. The proximity to Zoo Melaka and various tourist attractions makes it an ideal base for sightseeing.
It's easy to find and reaches several spots swiftly, thanks to its highway adjacency and ease of access. This makes the resort particularly appealing for those with business in government departments or for families looking to explore local sites. Parking convenience, being close to the lobby, adds to the ease of staying here.
The resort lies approximately 20-24 minutes from Melaka city, making it a reasonable distance for a city visit while still enjoying a more serene environment away from the hustle and bustle. Guests have repeatedly noted the good location, highlighting its suitability for both leisure and business travels.
The breakfast experience at Amverton Heritage Resort receives mixed reviews, though most comments highlight areas for improvement. Many guests appreciate the breakfast's wide selection and delicious offerings with some noting the introduction of new menu items as a positive development. A few guests describe the breakfast as superb and excellent, appreciating the variety of choices.
However, a significant number of reviews express dissatisfaction with the limited options available. Words like basic, average and simple are frequently used with some guests pointing out that the breakfast lacks many side dishes and diverse selections, particularly during special periods like the Ramadan holiday. Specific criticisms include the diluted tea, cold food and the curry noodles' taste, which some found disappointing.
Several reviews suggest that the value for money could be improved with a few guests noting the breakfast is not worth its cost. To enhance the overall breakfast experience, guests recommend diversifying the menu, incorporating more Asian and Western food options and adding items like scrambled eggs.
In summary, while some guests enjoy the breakfast at Amverton Heritage Resort, many believe there is considerable room for improvement in terms of variety and value.
Dining at Amverton Heritage Resort offers a convenient experience as guests can order dinner by phone and have it delivered straight to their rooms, a feature appreciated by many who prefer staying in. The surrounding environment provides a pleasant backdrop for meals, elevating the dining experience.
While opinions on the price of the food are mixed with some finding it a bit expensive, the quality of dishes like nasi goreng cina and nasi goreng kampung from the café receives praise for their delicious taste. Special mentions go to the ala carte dinners, described as superb and the overall taste of food that is frequently highlighted as good.
However, the selection of food choices could be more extensive and there are occasional complaints about the taste not meeting expectations. Despite this, for those who prefer the ease of accessing food without needing to leave the resort, Amverton Heritage offers a suitable and satisfying option.
Amverton Heritage Resort presents a blend of mixed reviews concerning the quality of its rooms. On a positive note, many guests find the rooms to be spacious, comfortable and well-equipped, especially appreciating the straightforward layout. Check-in and check-out processes generally go smoothly and the strategic location of the resort offers easy access to nearby attractions. The resort features a large pool, particularly appealing for families with children, earning it a reputation as a haven for kids. The hotel's food and room service also receive commendation.
However, several areas require significant improvement. Cleanliness is a recurring concern with numerous reports of dirty floors, dusty surfaces and stained curtains and bedsheets. The maintenance of the rooms appears to be subpar with instances of malfunctioning air conditioning, insufficient room lighting and broken or dirty bathtubs. Guests also mention inadequacies in room supplies, such as not enough towels, lack of slippers and absence of basic toiletries like toothbrushes and toothpaste.
Additionally, the rooms are described as outdated and in need of refurbishment. Issues such as shaky furniture, dim lighting and narrow beds contribute to a less comfortable stay. Noise travels easily through the non-soundproof walls, adding to the discomfort.
In summary, while Amverton Heritage Resort has the potential to offer a pleasant stay due to its spacious accommodations and family-friendly amenities, it currently falls short in terms of cleanliness and room maintenance. Addressing these issues could significantly enhance the overall guest experience.
At Amverton Heritage Resort, guest experiences with the beds are a blend of mixed reviews, but there are still a few highlights worth noting. Guests have appreciated the comfort of the beds, describing them as quite firm and the king-sized beds add a touch of spaciousness to the rooms. The absence of carpets in the rooms has been viewed positively, likely contributing to a cleaner and more modern look.
However, there are several consistent concerns raised regarding the bedding's overall cleanliness and comfort. Many have noted issues such as thin and flat pillows, bedsheets with stains and even occasional pests like ants and cockroaches. The beds themselves have also drawn criticism for being noisy, shaky and in some cases, uncomfortable with broken legs or springy mattresses. The lack of fresh bed linens and the presence of dust are additional factors that have detracted from the sleeping experience for some visitors.
While the comfort of the beds has seen some positive acknowledgment, these recurring issues suggest that there is room for improvement in terms of maintenance and housekeeping standards at the resort. Guests looking to stay here might want to weigh these factors when considering their accommodations.
Amverton Heritage Resort offers a mixed experience in terms of cleanliness. On a positive note, some guests appreciate the clean rooms and the overall pleasant environment. However, several reviews express dissatisfaction with the state of the bathrooms, reporting issues such as dirty toilets, stained bathtubs and a substantial amount of hair found in the bathroom areas.
The maintenance and housekeeping services appear to be inconsistent with many pointing out that rooms and common areas like balconies and corridors are often not cleaned thoroughly. Issues such as old blood stains on bed sheets, rusty fixtures and blocked drainage systems highlight the need for significant improvements. Additionally, many guests have encountered dust, stains and even ants in their rooms.
The pool area also draws criticism with reports of cloudy and dirty water indicating a need for better upkeep. While the maintenance staff is noted for their quick response to issues, the general cleanliness and maintenance of the resort require attention to meet guests' expectations fully.
At Amverton Heritage Resort, the staff generally leaves a positive impression on guests with many highlighting their friendliness and helpfulness. Numerous visitors mention that the staff members are courteous, efficient and well-trained, which ensures a pleasant experience during check-in and check-out. The hotel manager and maintenance staff are particularly noted for their prompt and welcoming service.
Guests frequently note the politeness and warmth of the staff, particularly in the dining and reception areas. However, while most interactions are positive, some reviews point out that improvements are needed in customer service training for certain staff members, especially receptionists who were described as occasionally rude or untruthful.
The staff's hospitality extends to the housekeeping team, although some guests noted areas for improvement. Despite instances of short-staffing, the team maintains a level of courteous and effective service that many guests appreciate.
Overall, the friendliness and attentiveness of the staff at Amverton Heritage Resort are consistently praised, contributing to a welcoming and supportive environment for guests. However, addressing the need for improved training for certain staff members could enhance the overall guest experience.
The wifi at Amverton Heritage Resort has received mixed feedback from guests with several reviews indicating challenges. Many guests reported issues with the wifi not being available or not working during their stay. Others mentioned that the connection was unstable and very slow, making it difficult to use. Additionally, there were comments about the restriction allowing only one user per room on the wifi, which limited accessibility. Overall, while the resort has many positives, potential guests might want to prepare for limited or unreliable internet service.
Amverton Heritage Resort offers an appealing pool experience, making it a hit among both kids and adults. The resort boasts several large and spacious pools, including a dedicated children's pool that is well-maintained and equipped with numerous games and activities. The kids' pool often receives praise for its clean and child-friendly environment, ensuring that children are entertained and safe under the diligent watch of lifeguards.
Families particularly enjoy the lively atmosphere of the pool area, which comes with a mini fun waterpark and big water slides, enhancing the overall fun factor. The pools are described as superb, allowing kids and adults alike to have a great time with many noting how much their children enjoyed swimming and playing.
However, the resort faces occasional criticism regarding pool cleanliness, indicating a need for more consistent maintenance to address issues with cloudy or dirty water. Despite these mentions, the general sentiment remains positive, underscoring the pool's attractiveness and suitability for family activities, making it the main reason many guests choose to stay at the resort. The waterpark's appeal and the fun-filled pool experiences make it a highly recommended feature for families visiting Amverton Heritage Resort.
Amverton Heritage Resort has received high praise from guests for its extensive range of activities tailored for kids, making it an ideal destination for family vacations. The resort boasts a family-friendly environment and a relaxing atmosphere that is perfect for family bonding. Guests highlighted the fun theme park and the mini water theme park as standout features, which children particularly enjoyed.
The water park and playground provide ample entertainment suitable for active children, ensuring there are plenty of activities to keep them engaged. The aquarium in the child area and various entertainment options were also well-received, being described as suitable for children aged 1-9 years old. Families appreciated the various facilities designed specifically to cater to their needs, including a kid-friendly pool.
Overall, the resort's focus on family-oriented attractions and activities makes it an ideal spot for a memorable family vacation. The rooms were noted to be pleasant and enjoyable for kids, enhancing the overall family-friendly experience. While there were minor issues such as the absence of towels at the pool and a dirty balcony, the positive experiences, especially for children, overshadowed these drawbacks.
Amverton Heritage Resort is highly praised for its accessible location, making it convenient for all guests, including those with disabilities. The resort's location is easy to find and provides straightforward access to nearby tourist attractions and essential amenities. Guests note that the water park within the resort is also accessible, enhancing the vacation experience for families and individuals with mobility challenges. The proximity to administrative areas is an added benefit for visitors with government-related business. Despite predominantly positive feedback, some concerns about the resort's friendliness towards wheelchair users (OKU) and baby strollers are noted, indicating areas for potential improvement. Overall, the resort is strategically located and offers significant accessibility for most guests.
The pool area at Amverton Heritage Resort boasts multiple water slides that many guests find interesting and enjoyable. Notably, there is a slide that caters to children aged 6-10, although it was designed for older kids. There are several types of slides, adding variety to the pool's attractions. Some guests even rate the pool slides higher than those found at five-star resorts and parents appreciate the nice slide specifically designed for younger children. However, it's worth mentioning that the biggest water slide is currently closed and there are some concerns about the cleanliness of the pool water. Despite these drawbacks, the slides remain a highlight for many visitors.
The Amverton Heritage Resort has become a favored destination for families, thanks largely to its thoughtfully designed children’s pool. Recognized as a family attraction, the pool repeatedly stands out as an ideal spot for kids, offering a fun and engaging experience with features such as slides and water zones. Parents often highlight how the children’s pool adds to the joy of a family vacation, making it a good place for family gatherings. Positive remarks frequently mention that the children really enjoy the swimming area and it contributes significantly to happy and entertained kids. However, some reviews suggest that there is room for improvement in terms of pool cleanliness. Overall, the children’s pool with its clean environment and attractive features, plays a major role in making the resort a fun family place.
The water park at Amverton Heritage Resort is a hit with families, particularly those with young children. Guests frequently highlight the children waterpark, noting its suitability and appeal for kids. Many reviews mention that the waterpark is very good and that children especially enjoy it, often calling it superb and the best place for a family outing.
The mini water theme park and big pool for kids garnered positive comments for being child-friendly, providing ample fun and entertainment. The kids pools and splash zone have been described as enjoyable with children having a blast. The water park is also repeatedly emphasized as a fun and engaging attraction, making it a perfect play area for younger guests.
However, there are a few mentions of cleanliness issues and the theme park not being as lively as expected. Despite these minor drawbacks, the overall sentiment leans towards a positive experience centered on children having fun in the water park.
Location Show Map
Location
It's easy to find and reaches several spots swiftly, thanks to its highway adjacency and ease of access. This makes the resort particularly appealing for those with business in government departments or for families looking to explore local sites. Parking convenience, being close to the lobby, adds to the ease of staying here.
The resort lies approximately 20-24 minutes from Melaka city, making it a reasonable distance for a city visit while still enjoying a more serene environment away from the hustle and bustle. Guests have repeatedly noted the good location, highlighting its suitability for both leisure and business travels.
Breakfast
However, a significant number of reviews express dissatisfaction with the limited options available. Words like basic, average and simple are frequently used with some guests pointing out that the breakfast lacks many side dishes and diverse selections, particularly during special periods like the Ramadan holiday. Specific criticisms include the diluted tea, cold food and the curry noodles' taste, which some found disappointing.
Several reviews suggest that the value for money could be improved with a few guests noting the breakfast is not worth its cost. To enhance the overall breakfast experience, guests recommend diversifying the menu, incorporating more Asian and Western food options and adding items like scrambled eggs.
In summary, while some guests enjoy the breakfast at Amverton Heritage Resort, many believe there is considerable room for improvement in terms of variety and value.
Dinner
While opinions on the price of the food are mixed with some finding it a bit expensive, the quality of dishes like nasi goreng cina and nasi goreng kampung from the café receives praise for their delicious taste. Special mentions go to the ala carte dinners, described as superb and the overall taste of food that is frequently highlighted as good.
However, the selection of food choices could be more extensive and there are occasional complaints about the taste not meeting expectations. Despite this, for those who prefer the ease of accessing food without needing to leave the resort, Amverton Heritage offers a suitable and satisfying option.
Rooms
However, several areas require significant improvement. Cleanliness is a recurring concern with numerous reports of dirty floors, dusty surfaces and stained curtains and bedsheets. The maintenance of the rooms appears to be subpar with instances of malfunctioning air conditioning, insufficient room lighting and broken or dirty bathtubs. Guests also mention inadequacies in room supplies, such as not enough towels, lack of slippers and absence of basic toiletries like toothbrushes and toothpaste.
Additionally, the rooms are described as outdated and in need of refurbishment. Issues such as shaky furniture, dim lighting and narrow beds contribute to a less comfortable stay. Noise travels easily through the non-soundproof walls, adding to the discomfort.
In summary, while Amverton Heritage Resort has the potential to offer a pleasant stay due to its spacious accommodations and family-friendly amenities, it currently falls short in terms of cleanliness and room maintenance. Addressing these issues could significantly enhance the overall guest experience.
Beds
However, there are several consistent concerns raised regarding the bedding's overall cleanliness and comfort. Many have noted issues such as thin and flat pillows, bedsheets with stains and even occasional pests like ants and cockroaches. The beds themselves have also drawn criticism for being noisy, shaky and in some cases, uncomfortable with broken legs or springy mattresses. The lack of fresh bed linens and the presence of dust are additional factors that have detracted from the sleeping experience for some visitors.
While the comfort of the beds has seen some positive acknowledgment, these recurring issues suggest that there is room for improvement in terms of maintenance and housekeeping standards at the resort. Guests looking to stay here might want to weigh these factors when considering their accommodations.
Cleanliness
The maintenance and housekeeping services appear to be inconsistent with many pointing out that rooms and common areas like balconies and corridors are often not cleaned thoroughly. Issues such as old blood stains on bed sheets, rusty fixtures and blocked drainage systems highlight the need for significant improvements. Additionally, many guests have encountered dust, stains and even ants in their rooms.
The pool area also draws criticism with reports of cloudy and dirty water indicating a need for better upkeep. While the maintenance staff is noted for their quick response to issues, the general cleanliness and maintenance of the resort require attention to meet guests' expectations fully.
Staff
Guests frequently note the politeness and warmth of the staff, particularly in the dining and reception areas. However, while most interactions are positive, some reviews point out that improvements are needed in customer service training for certain staff members, especially receptionists who were described as occasionally rude or untruthful.
The staff's hospitality extends to the housekeeping team, although some guests noted areas for improvement. Despite instances of short-staffing, the team maintains a level of courteous and effective service that many guests appreciate.
Overall, the friendliness and attentiveness of the staff at Amverton Heritage Resort are consistently praised, contributing to a welcoming and supportive environment for guests. However, addressing the need for improved training for certain staff members could enhance the overall guest experience.
Wi-Fi
Pool
Families particularly enjoy the lively atmosphere of the pool area, which comes with a mini fun waterpark and big water slides, enhancing the overall fun factor. The pools are described as superb, allowing kids and adults alike to have a great time with many noting how much their children enjoyed swimming and playing.
However, the resort faces occasional criticism regarding pool cleanliness, indicating a need for more consistent maintenance to address issues with cloudy or dirty water. Despite these mentions, the general sentiment remains positive, underscoring the pool's attractiveness and suitability for family activities, making it the main reason many guests choose to stay at the resort. The waterpark's appeal and the fun-filled pool experiences make it a highly recommended feature for families visiting Amverton Heritage Resort.
Family
The water park and playground provide ample entertainment suitable for active children, ensuring there are plenty of activities to keep them engaged. The aquarium in the child area and various entertainment options were also well-received, being described as suitable for children aged 1-9 years old. Families appreciated the various facilities designed specifically to cater to their needs, including a kid-friendly pool.
Overall, the resort's focus on family-oriented attractions and activities makes it an ideal spot for a memorable family vacation. The rooms were noted to be pleasant and enjoyable for kids, enhancing the overall family-friendly experience. While there were minor issues such as the absence of towels at the pool and a dirty balcony, the positive experiences, especially for children, overshadowed these drawbacks.
Accessible
Pool Water Slide
Children's Pool
Water Park
The mini water theme park and big pool for kids garnered positive comments for being child-friendly, providing ample fun and entertainment. The kids pools and splash zone have been described as enjoyable with children having a blast. The water park is also repeatedly emphasized as a fun and engaging attraction, making it a perfect play area for younger guests.
However, there are a few mentions of cleanliness issues and the theme park not being as lively as expected. Despite these minor drawbacks, the overall sentiment leans towards a positive experience centered on children having fun in the water park.
Yes, Amverton Heritage Resort has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.
No, a spa isn't available at Amverton Heritage Resort.
No, Amverton Heritage Resort doesn't allow dogs.
Yes, parking facilities are available at Amverton Heritage Resort.
No, Amverton Heritage Resort doesn't have a gym.
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