Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Oberoi Madina المدينة أوبروي is highly praised for its extraordinary location near Al-Masjid an-Nabawi, the Prophet's Mosque, making it incredibly convenient for both men and women visiting the holy site. The hotel's proximity to key mosque gates and women's prayer areas enhances the spiritual experience, providing peace and tranquility. Additionally, guests commend the hotel for its exceptional cleanliness, friendly and professional staff and high-quality food, contributing to a comfortable and enjoyable stay.
Breakfast at the hotel is particularly celebrated for its delicious and diverse buffet catering to various nationalities with high praise for its quality, freshness and exceptional service. Dinner offerings also receive positive feedback with a wide variety of tasty dishes, including Indian and Japanese options, though occasional complaints about cold dishes and high prices are noted.
The rooms at The Oberoi Madina are appreciated for their cleanliness and comfort with guests highlighting the luxurious linens and towels and the helpfulness of the cleaners. However, some guests find the rooms dated and in need of renovation with issues such as small sizes, construction noise and lack of views detracting from the experience.
The hotel's exceptional cleanliness is consistently highlighted with guests noting the immaculate rooms, well-maintained facilities and fresh-smelling environment. Although there are a few isolated incidents of minor issues, the overall high standards of cleanliness and maintenance are apparent throughout the property.
The Oberoi Madina's staff receive high praise for their friendliness, helpfulness and professionalism. The hotel's sophisticated and elegant atmosphere is attributed to the courteous behavior of the staff, who consistently deliver service with a smile and a high level of competence. From check-in to housekeeping and dining, guests feel valued and well taken care of throughout their stay.
Families find The Oberoi Madina to be an excellent choice, particularly appreciating the spacious family rooms, kid-friendly food options and the staff's dedication to providing educational insights about Madinah's landmarks. The hotel ensures a memorable and enjoyable experience for family travelers.
While the hotel generally provides a luxurious experience, some guests note that certain aspects do not meet five-star standards due to room maintenance issues and inconsistent service quality. However, the hotel's luxurious style, cleanliness, exceptional service and high-quality food offer a superior experience for most guests, making The Oberoi Madina a commendable choice for travelers prioritizing comfort and proximity to the holy mosque. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Renowned for its opulent and traditional design, this 5-star hotel offers a prime location just minutes from the ladies' entrance to Al Masjid an Nabawi and Baqi Cemetery. It consistently receives high ratings for its luxurious features.
Hotel for Honeymoon
This hotel is known for its exceptional service and luxurious accommodations. Its North Al Markaziya Area location offers a serene environment. The hotel's commitment to privacy and elegance makes it ideal for honeymooners.
Hotel with Spa
Ideally located in close proximity to the Prophet's Mosque and Madina's other sacred places, this hotel features elegantly decorated accommodations. The hotel provides a luxurious spa experience.
Romantic Hotel
This hotel provides luxurious accommodations and exceptional service, creating an intimate and serene atmosphere. Its central location and opulent amenities make it ideal for a romantic stay.
Business Hotel
This hotel is known for its elegant accommodations and proximity to the Prophet's Mosque. It provides a sophisticated environment suitable for business travelers, although specific details about its business amenities require external verification. Largest Meeting Room: 12,688 sq. ft. Total event space: 3,600 sq. ft.
Hotel with Parking
This hotel offers complimentary valet parking on site, providing a high level of convenience for guests with vehicles. Free self parking is also available.
Accessible Hotel
The Oberoi Madina offers wheelchair accessibility, although there may be limitations. Wheelchairs are available on-site, and the entire unit is wheelchair accessible. The hotel also has increased accessibility features.
Hotel with Gym
This 5-star hotel is known for its exceptional fitness center. It offers a wide range of equipment and a luxurious environment for guests to maintain their fitness routine.
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Twin Room with City ViewThis air-conditioned room features distinctive arched windows with views of the city. It includes a flat-screen TV, a minibar and an electric kettle. The off-white marble bathroom has a shower and free toiletries.
Quadruple Room with City ViewThis air-conditioned room features distinctive arched windows with views of the city. It includes a flat-screen TV, a minibar and an electric kettle. The marble bathroom has a shower and free toiletries.
Standard Room Haram ViewThis air-conditioned room features distinctive arched windows with views of the Prophet's Mosque. It includes a flat-screen TV, a minibar and an electric kettle. The off-white marble bathroom has a shower and free toiletries.
Junior Suite Haram ViewThis air-conditioned suite is fitted with parquet floors and features a modern décor. It includes a separate living room with views of the Mosque and a flat-screen TV.
The off-white marble bathroom includes a shower and free toiletries.
Junior Suite with City ViewThis air-conditioned suite is fitted with parquet floors and features a modern décor. It includes a separate living room with views of the city and a flat-screen TV.
The off-white marble bathroom includes a shower and free toiletries.
Executive Suite City viewFeaturing an elegant décor, this spacious, air-conditioned Executive comes with a view to the city. It includes a living room with a rounded dining table and a flat-screen TV.
It has three marble bathrooms that are fitted with a shower and free toiletries.
Royal Suite Haram ViewOffering Mosque view, this elegantly decorated, air-conditioned suite features a living room with a dining table and a flat-screen TV. It includes a minibar, an electric kettle and a coffee machine.
The marble bathroom comes with gold-plated fittings.
Grand Royal Suite Haram viewThis extra large, air-conditioned suite features an elegant and modern décor. It has a spacious living room with Haram view and a flat-screen TV. It includes a separate dining area and a kitchenette.
It has three marble bathrooms, one of which is gold plated.
Studio with Partial Haram ViewFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious triple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
About The Oberoi Madina المدينة أوبروي
License: 10007189
Guest Reviews
8.9
Excellent
Location
The Oberoi Madina is unmistakably lauded for its exceptional location, garnering consistent praise for being extraordinarily close to Al-Masjid an-Nabawi, the Prophet's Mosque. Guests repeatedly highlight its proximity to key mosque gates, particularly gates 24, 25 and 26, as well as the women's prayer areas. This unbeatable proximity, sometimes described as merely steps away or a few meters from the mosque, makes it incredibly convenient for both men and women visiting the holy site.
The hotel's location is frequently described as perfect, amazing and ideal for a visit to Madina, underscoring its advantage for visitors prioritizing ease of access to religious sites. Many reviewers also appreciate how the location enhances their spiritual experience, providing peace and tranquility due to its closeness to the holy mosque.
In addition to the prime location, guests commend the hotel's cleanliness, friendly and professional staff and the quality and variety of food available. These factors collectively contribute to a comfortable and enjoyable stay with the hotel's strategic placement making religious obligations more accessible and enhancing the overall pilgrimage experience.
Overall, The Oberoi Madina stands out as an excellent choice for accommodation, offering exceptional convenience and comfort for those visiting Madina, particularly for its unparalleled proximity to the Prophet's Mosque.
Breakfast
The breakfast at 'The Oberoi Madina المدينة أوبروي' receives glowing reviews from guests, highlighting it as a standout feature of their stay. The buffet offers a wide selection catering to all nationalities with a diverse range of Arabic and Asian cuisine. Guests frequently describe the breakfast as delicious, fabulous and superb, emphasizing the high quality and freshness of the food. The exceptional service provided by the breakfast staff adds to the overall positive experience. Multiple reviews mention the varied and abundant options available, making it a memorable and fulfilling meal.
Although there are occasional comments about overcrowding and limited options on specific days, the overwhelming consensus is that the breakfast is excellent, delicious and diversified. The hotel's three restaurants, including Al Ansar, contribute to this positive dining experience with first-class food. Guests appreciate the clean environment and the meticulous attention to health and taste, making breakfast at The Oberoi Madina a delightful start to their day.
Dinner
The dinner offerings at The Oberoi Madina receive a range of feedback from guests with many highlighting their positive experiences. Abundant and tasty dishes cater to various nationalities, providing a wide selection that leaves a notable impression. Dinner buffets, including Indian and Japanese options, are particularly praiseworthy. Guests often describe their dinners as delicious, amazing and wonderful with exceptional food available at the hotel’s restaurants.
However, some guests have noted occasional shortcomings. Complaints of cold dishes and inconsistent buffet quality are present with some finding the dinner and lunch buffets below expectations. The high prices of the open buffet for lunch and dinner have also been mentioned.
Overall, while there are areas of improvement, the general sentiment leans positively towards a delightful dining experience, especially highlighted by the exceptional and varied breakfast offerings.
Rooms
Guests at The Oberoi Madina have shared mixed experiences regarding the hotel rooms. On the positive side, the cleanliness and comfort of the rooms received consistent praise with many highlighting the luxurious linen and towels as well as the friendly and helpful cleaners. Newly renovated rooms and spacious bathrooms were also appreciated by guests. Some found the complimentary items a nice touch and several noted the pleasant atmosphere and excellent hospitality.
However, several aspects left room for improvement. Many reviews pointed out that the rooms are quite old and desperately need renovation with dated decor that even affects the upgraded rooms. The size of the rooms was a frequent complaint with numerous mentions of them being too small and congested. Construction noise and a lack of views from most rooms also detracted from the experience. Issues with room temperature control and insufficiently opaque curtains letting in sunlight were noted as well.
Overall, while the hotel's emphasis on cleanliness and comfort earns it high marks, the need for refurbishment and larger room sizes were common suggestions among guests.
Beds
The reviews of The Oberoi Madina highlight the comfort and coziness of the beds with many guests specifically appreciating the comfortable mattresses and pillows. Several guests found the beds to be very comfortable and praised the spaciousness of the rooms, enhancing the overall experience. However, there were a few remarks about the pillows and mattresses being less comfortable for some, as well as some issues with the size of the extra beds and single beds. Despite these occasional concerns, the general consensus points towards a positive assessment of the comfort provided by the beds at the hotel.
Cleanliness
The Oberoi Madina stands out for its exceptional cleanliness, receiving consistent praise for its immaculate rooms and well-maintained facilities. Guests commonly highlight that everything is extraordinarily clean with the hotel's cleanliness levels often described as excellent. Many appreciate the neatness and tidiness throughout the property, including corridors and common areas.
Visitors have mentioned the rooms smell fresh and are cleaned meticulously with several reviews noting the spotless condition and the pleasant cleaning services provided. Even the linens are fresh, contributing to the overall feeling of staying in a pristine environment. The toiletries are of a 5-star standard, further enhancing the luxurious and clean atmosphere of the hotel.
Nonetheless, there are occasional mentions of minor issues, such as an insect found in one room and an unpleasant smell in another, but these seem to be exceptions rather than the rule. A few guests also noted some minor problems with water drainage in the showers.
Overall, the Oberoi Madina is recognized for its outstanding cleanliness, offering a hygienic and comfortable stay for its guests. The high standards of cleanliness and maintenance are apparent throughout the property, from clean and spacious rooms to well-kept common areas, making it a commendable choice for travelers prioritizing sanitation and comfort.
Staff
The Oberoi Madina has consistently garnered stellar reviews for its exceptional hospitality and outstanding staff. Guests frequently commend the hotel’s employees for being extremely friendly, helpful and welcoming. The professionalism of the staff is particularly highlighted with the housekeeping and reception teams frequently receiving praise for their attentiveness and well-trained service.
The atmosphere at The Oberoi Madina is noted for its sophistication and elegance, largely attributed to the courteous and polite behavior of the staff. Guests appreciate the promptness and efficiency with which requests are handled, emphasizing that service is delivered with a smile and a high level of competence.
From check-in to housekeeping to the restaurant, every interaction is characterized by respectfulness and a genuine desire to provide an exemplary guest experience. The reception team, in particular, stands out for their quick problem-solving skills and warm hospitality.
Whether it’s the security personnel, room service providers or the restaurant staff, the commitment to excellence is evident across all departments. The collaborative and cooperative spirit among the employees ensures that guests feel valued and well taken care of throughout their stay.
Wi-Fi
The Oberoi Madina offers generally positive guest experiences, although the Wi-Fi is a mixed aspect. Some guests found the Wi-Fi to be quick with very good speed and a constantly strong signal. However, others reported instability, difficulty connecting and poor quality. A few indicated the Wi-Fi was unreliable throughout the hotel, especially in the rooms with some deeming it outright bad. Despite the varied opinions on the Wi-Fi, the hotel's overall service and hospitality are highly regarded, noted for being exceptionally excellent and efficient with service provided quickly and by a highly motivated staff. The hotel boasts a convenient location, which adds to its appeal, although some guests experienced poor mobile signal inside the hotel.
Family
The Oberoi Madina proves to be an excellent choice for families, especially those traveling with young children. Guests frequently commend the hotel for its exceptional hospitality, often highlighting the amazing, helpful and friendly staff. The front office team also receives high praise for their exemplary service.
Families particularly appreciate the spacious family rooms, complete with two bathrooms, offering comfort and convenience. The hotel thoughtfully provides food suitable for children, catering to younger guests' needs.
The experience is enriched by the staff's dedication to explaining the landmarks of Madinah, adding educational value to the stay. This five-star hotel creates an outstanding environment for family travelers, ensuring they have a memorable and enjoyable time.
5 Star
The Oberoi Madina المدينة أوبروي has received mixed feedback regarding its five-star rating and the quality of its facilities and services. Some guests describe the hotel as truly amazing with outstanding or even seven-star service and a facility that embodies five-star quality in various aspects such as parking availability. However, many reviews highlight areas that need significant improvement. There are frequent mentions that the hotel no longer maintains its five-star status due to poor maintenance of the rooms, subpar cleanliness and services that do not match the premium prices charged. Guests also feel that the food quality falls short of five-star expectations and that overall, the hotel does not deliver a consistent five-star experience. Enhancements are required to align the facilities and services with the high rates, which many find too expensive compared to five-star hotels in other tourist areas.
Luxury
A stay at The Oberoi Madina promises an experience akin to living in a palace from another era, replete with luxury and attention to detail. The place is upscale and exudes an air of cleanliness and comfort, making it one of the most amazing places to stay in Madinah, particularly for those wishing to be near the sanctuary.
Everything in the hotel is designed to cater to ultimate comfort with spacious rooms that radiate elegance and modern luxury. The luxurious style extends throughout the entirety of the hotel, ensuring a superior and high-quality experience for all guests.
The service at The Oberoi Madina is nothing short of exceptional. Room service is consistently described as perfect, ideal and beyond expectation. Guests note that the service is always spot on, demonstrating the staff's commitment to maintaining a high standard of hospitality.
Additionally, the hotel's meticulous organization and dedication to cleanliness enhance the overall luxurious ambiance while ensuring guests' comfort and safety. The quality of food is also highlighted, adding another layer to the sumptuous experience at this luxurious modern hotel.
No, The Oberoi Madina المدينة أوبروي doesn't have any pool.
Yes, a spa is available at The Oberoi Madina المدينة أوبروي.
No, The Oberoi Madina المدينة أوبروي doesn't allow dogs.
Yes, parking facilities are available at The Oberoi Madina المدينة أوبروي.