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Summary of reviewsOnyado Nono Matsumoto Natural Hot Spring offers an exceptional blend of traditional Japanese aesthetics and modern amenities in a serene and convenient location. Situated a short stroll from Matsumoto Station, the hotel's proximity to transportation hubs and local attractions like Matsumoto Castle is frequently praised. Despite being centrally located, guests can enjoy a tranquil environment away from the hustle and bustle.
The breakfast experience is highlighted for its extensive and high-quality buffet, featuring a variety of Japanese and Western dishes. The inclusion of freshly prepared items, such as tempura and soba noodles, along with fresh fruits and local specialties, makes for a satisfying meal. Guests also appreciate late-night complementary soba, adding further value to their dining experience.
Rooms at Onyado Nono Matsumoto stand out for their immaculate cleanliness and thoughtful design, blending traditional tatami mats with modern comforts. While room sizes vary, they are generally considered spacious by Japanese standards and many offer stunning views from higher floors. Beds are comfortable, though some guests find the pillows too firm. Effective soundproofing ensures a peaceful and restful environment with communal areas and amenities, including the onsen, enhancing the overall experience.
The spa facilities receive high acclaim, particularly the rooftop onsen with its breathtaking views. Guests enjoy a variety of pools and saunas, all maintained to the highest standards of cleanliness. Additional amenities, such as free refreshments and ice popsicles, add to the luxurious experience.
Staff members are noted for their exceptional service, being consistently friendly, polite and helpful. The check-in process is efficient and the staff's attentiveness and thoughtful gestures contribute to a welcoming atmosphere.
While the hotel offers generally reliable and fast free wifi, there are occasional issues in some rooms and no free wifi in the lobby. Parking receives mixed reviews with concerns over limited availability and high fees. However, the secure and safe parking options, along with helpful front desk staff, mitigate some of these drawbacks.
In summary, Onyado Nono Matsumoto Natural Hot Spring provides a harmonious blend of traditional and contemporary elements, offering guests a clean, comfortable and convenient retreat. The quality amenities, exceptional breakfast, attentive staff and outstanding spa facilities make it a highly recommended destination for a pleasant and rejuvenating stay. Show more
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Categories
Hotel with Spa
This hotel offers a sauna and spa center. There is an onsen at the top level.
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi throughout the property, ensuring seamless connectivity for guests. It also offers convenient amenities such as luggage storage and on-site laundry services.
4-Star Hotel
This hotel provides a natural hot spring, offering guests a relaxing experience with free ice cream and a nightly supper. It is conveniently located near Matsumoto Station and Matsumoto Castle.
Romantic Hotel
Hotel with Parking
Hotel for Adults Only
Room Types
Double Room - Non-SmokingThis double room is air-conditioned and has a flat-screen TV, tatami, soundproof walls and an electric kettle. The unit has 1 bed.
Queen Room - Non-SmokingThe air-conditioned double room offers a flat-screen TV, tatami, soundproof walls, an electric kettle as well as mountain views. The unit has 1 bed.
Twin Room - Non-SmokingThis twin room is air-conditioned and has a flat-screen TV, tatami, soundproof walls and an electric kettle. The unit has 2 beds.
Confort Twin Room - Non-SmokingThe air-conditioned twin room offers a flat-screen TV, tatami, soundproof walls and an electric kettle. The unit has 2 beds.
Guest Reviews
Location
Situated within easy walking distance from Matsumoto Station, Onyado Nono Matsumoto Natural Hot Spring offers a prime location for both convenience and exploration. Guests consistently highlight its proximity to the station, making it a preferred choice for travelers arriving by train. The hotel is approximately a 5 to 10-minute stroll from the JR station and the Alpico Bus Terminal, ensuring that transportation needs are easily met.
Furthermore, the central yet relatively calm and quiet setting allows guests to enjoy nearby attractions like Matsumoto Castle, which is a mere 15-20 minute walk away. Visitors also appreciate the accessibility to various food spots, shops and public transportation, all within walking distance. While the hotel isn't in the heart of the bustling center, its strategic location provides a balance of convenience and tranquility, making it an excellent base for sightseeing and exploring the city.
Breakfast
The breakfast experience at Onyado Nono Matsumoto Natural Hot Spring is consistently praised for its exceptional quality, variety and taste, making it a highlight for many guests. The buffet is described as extensive, offering everything from traditional Japanese dishes to Western options. Freshly prepared items like tempura and soba noodles are particularly noted for their deliciousness. Guests appreciate the inclusion of fresh fruits and the diverse spread of local specialties and small dishes, which make for a rich and hearty meal. The breakfast also stands out for its well-prepared, high-quality ingredients and its ability to cater to different tastes, despite being more traditional Japanese in style.
Additional perks like free late-night soba and probiotic drinks further enhance the dining experience, adding value to the stay. While the breakfast is generally considered excellent and worth the price, a few guests mentioned it might be expensive or repetitive over consecutive days. Nonetheless, the breakfast service receives overwhelming positive feedback, often being described as amazing, superb and the best part of the hotel stay.
Dinner
At Onyado Nono Matsumoto Natural Hot Spring, guests can indulge in an array of complimentary treats that add to the overall unique experience. Visitors rave about the nightly service of free soba or ramen noodles, which starts at 9:30 pm and provides a delightful late-night snack. This thoughtful addition ensures that guests can savor a taste of Japan without any extra cost. The hotel also offers many free refreshments throughout the day, including coffee in the morning, Yakult, ice cream and non-alcoholic drinks. The availability of these small but enjoyable perks, such as ice blocks after a relaxing onsen bath, adds a special touch to their stay. Although some reviewers mentioned a lack of a traditional dinner service at the hotel, the abundance of complimentary extras more than compensates for this, leaving most guests highly satisfied and eager to return.
Rooms
Onyado Nono Matsumoto Natural Hot Spring receives widespread praise for its rooms, captivating guests with a blend of traditional Japanese aesthetics and modern comforts. Many guests highlight the rooms' cleanliness, noting that they are impeccably maintained and tidy. The traditional tatami mats throughout the hotel add an authentic touch and are consistently appreciated for their elegance and cleanliness.
While room sizes vary, many find them spacious by Japanese standards, comfortable and well-equipped. The decor is described as modern with traditional elements, creating a serene and cozy atmosphere. Beds are generally noted as comfortable, although some guests found the pillows too firm.
Rooms on the higher floors offer stunning views, adding to the overall pleasant stay. Despite some rooms being on the smaller side, guests still express satisfaction with the thoughtful design and functional layout, which maximizes space effectively. Those who have experienced different sizes of rooms during their travels pinpoint the efficient use of space and the clever room design as key highlights.
Soundproofing is particularly effective, ensuring a quiet and restful environment. However, a few guests mentioned issues such as high room temperatures or noise from openable windows facing busy areas.
Communal areas and amenities such as the onsen are well-regarded, contributing to a more immersive and enjoyable experience. The communal areas, including the hallways with tatami mats, further enhance the traditional feel and the policy of walking barefoot or in socks adds to the homely atmosphere.
Overall, Onyado Nono Matsumoto's rooms stand out for their blend of tradition and modernity, cleanliness and comfort, making it a highly recommended destination for those looking to enjoy a unique and restful stay.
Beds
The beds at Onyado Nono Matsumoto Natural Hot Spring receive a positive overall reception from guests. Visitors frequently describe the beds as very comfortable, often praising their firmness and noting that they suit personal preferences well. Many rooms include large, spacious beds, contributing to a restful stay. Soft pillows complement the comfort of the beds, adding to the overall satisfaction. However, a few guests find the beds slightly hard or too soft, resulting in discomfort for some.
Rooms are generally described as big and modern with clean and well-made bedding. Some rooms incorporate a tatami mat setup with futons, which guests appreciate. Despite the comfort of most beds, there are mentions of hard pillows and occasional issues with pillow comfort from a Western perspective.
Certain guests note that the double beds can sometimes be narrow for two tall Western Europeans and a few others found the bed to have a tiring feng shui placement. Nevertheless, the cleanliness and quality of the beds and pillows make the rooms welcoming and conducive to relaxation, allowing most guests a restful night’s sleep.
Cleanliness
Onyado Nono Matsumoto Natural Hot Spring impresses with its remarkable cleanliness, consistently highlighted by guests. The rooms, though occasionally noted as small, are praised for their comfort, immaculate condition and traditional Japanese aesthetics with tatami flooring. The hotel maintains an impeccably high standard of cleanliness throughout the property, from its well-organized lobby to the beautifully presented onsen offering serene city views.
Guests frequently mention the spotless and well-maintained state of the facilities, emphasizing the meticulous attention to detail in maintaining hygiene. The traditional no-shoes policy enhances the sense of a clean and cozy environment. The cleanliness extends to every aspect of the property, including the spa, shop and dining areas, offering a comfortable and inviting atmosphere.
In addition to the clean environment, visitors appreciate the secure parking, central location near the station and the overall design, which blends modern comforts with a traditional Japanese ambiance. The entire stay experience is further enhanced by the hotel's well-kept facilities and the calming, peaceful atmosphere that permeates the space.
Overall, Onyado Nono Matsumoto Natural Hot Spring stands out as a super clean, well-maintained hotel that provides guests with a serene and hygienic retreat in a convenient location.
Staff
The staff at Onyado Nono Matsumoto Natural Hot Spring receive high praise for their exceptional service. Visitors frequently highlight the team's friendliness, politeness and helpfulness. Many guests appreciate how welcoming and accommodating the staff are, ensuring a comfortable and pleasant stay. Receptionists are particularly noted for their efficiency and courteous demeanor, making check-in quick and smooth.
Guests are often impressed by the staff's attentiveness with several reviews mentioning the extra care taken to meet specific needs, such as providing softer pillows in the middle of the night. The hospitality extends to thoughtful gestures like complimentary late-night soba and free drinks, further enhancing the guest experience.
Overall, the staff's positive attitude and excellent customer service leave a lasting impression, making the hotel a standout choice for travelers looking for warm and attentive service. While there are occasional mentions of slower response times or less enthusiastic interactions, these are rare and do not diminish the overwhelmingly positive feedback regarding the staff's dedication and kindness.
Wi-Fi
Onyado Nono Matsumoto Natural Hot Spring offers generally positive wifi experiences for its guests. The reception is excellent with consistently good and fast connectivity reported. The wifi is available for free and accessible at any time, though it is noted that there might be no free wifi in the lobby and occasional issues with working wifi in some rooms. Despite these minor drawbacks, the soundproofing of the rooms complements the reliable wifi reception, ensuring a pleasant stay for travelers.
Spa
Onyado Nono Matsumoto Natural Hot Spring offers a remarkable spa experience, as evidenced by numerous positive guest reviews. The spa facilities are described as fantastic with the rooftop onsen standing out as a favorite among visitors, providing a great view of the surroundings. The onsen itself is noted for its perfect maintenance and cleanliness, enhancing the overall experience. Guests appreciated the variety of pools available, from hot pools to ice-cold pools, as well as the saunas, which feature precise temperature and humidity control.
The spacious and beautifully designed public baths have also been praised, offering both indoor and outdoor options. Visitors find the onsen comfortable and relaxing, often highlighting the peaceful atmosphere and the beautiful decor. The rooftop onsen, in particular, is favored for its comfort and stunning views, making it one of the best features of the hotel. Guests also enjoy additional amenities such as free drinks and ice popsicles, adding to the luxurious experience.
The wellness area on the 10th floor is highlighted as exceptionally clean and well-equipped with meticulous attention to detail. The men's onsen has been singled out as one of the best in any hotel and the spa overall is considered one of the best guests have experienced. The night view from the outdoor air bath is mesmerizing and the open-air baths provide a comfortable, open feeling.
Additional features include a rooftop open-air bath and various hot spring options, all of which are well-furnished and clean. The large communal bath is especially noteworthy, featuring a relaxing scent of Hinoki wood and high-quality amenities. In line with the Dormy Inn chain, the public baths are well-equipped and services such as night-time soba noodles are highly praised. Overall, the onsen and spa facilities at Onyado Nono Matsumoto deliver a delightful and rejuvenating experience, making it a standout choice for travelers seeking relaxation.
Parking
The 'Onyado Nono Matsumoto Natural Hot Spring' garners mixed reviews regarding its parking facilities. On the positive side, the parking areas are described as secure and safe with some guests appreciating options such as indoor parking. There are also convenient neighboring parking lots available if the on-site parking is full and flexible parking options adjacent to the hotel.
However, guests frequently mention that the parking spaces are limited and at times inconvenient to use. The hotel does not have a private parking lot and the guidance for the available parking areas has been noted as inaccurate by some guests. Parking fees, which are high at around 1400 yen per day, are also a point of contention with several reviewers expressing a desire for free parking instead. In situations where the main parking lot is full, guests are redirected to secondary lots, which can be cheaper but less convenient. Despite these issues, the helpful front desk staff assist guests with luggage quickly, mitigating some of the inconvenience.
4 Star
Onyado Nono Matsumoto Natural Hot Spring is a well-maintained four-star hotel that impresses with its cleanliness and beautiful amenities. Guests frequently highlight the spotlessly clean facilities and comfortable rooms with ample space. The hotel provides a serene and calm environment, making it a wonderful place to stay when visiting Matsumoto.
Japanese hospitality shines through in the lovely property, featuring traditional decor and a cozy, welcoming atmosphere. Despite its modern Japanese, super-chic style, the hotel retains a comfortable and outstanding ambiance.
Visitors appreciate the handy hotel facilities, including complimentary noodles, drinks and ice cream, which add to the overall positive experience. The central location makes it a convenient base for exploring the city, while the onsen and friendly service enhance the overall stay. Although some find it a bit expensive compared to similar hotels in other global cities, the benefits provided help justify the cost. This clean and friendly hotel is an excellent choice for families or anyone looking for a good place to stay in Matsumoto.
Romantic
Onyado Nono Matsumoto Natural Hot Spring offers a remarkably romantic experience, perfect for couples seeking a getaway filled with beautiful and nostalgic elements. The hotel is beautifully designed with traditional Japanese aesthetics, featuring tatami floors and a welcoming, cozy atmosphere. The interiors are adorned with gorgeous designs and romantic touches that create a warm, heartwarming environment reminiscent of an old Japanese home.
Guests can enjoy a spa experience with stunning views of snow-capped mountains, adding to the romantic ambiance. The traditional Japanese hospitality and the zen vibe throughout the hotel make it a memorable stay, whether for a single night or a longer period. The slight distance from the city center only adds to the peaceful and serene vibe, making it a perfect retreat for couples. It's clear that visits here have become cherished memories for married couples with the hotel's romantic and traditionally rich elements leaving a lasting impression.
No, Onyado Nono Matsumoto Natural Hot Spring doesn't have any pool.
Yes, a spa is available at Onyado Nono Matsumoto Natural Hot Spring.
No, Onyado Nono Matsumoto Natural Hot Spring doesn't allow dogs.
Yes, parking facilities are available at Onyado Nono Matsumoto Natural Hot Spring.
No, Onyado Nono Matsumoto Natural Hot Spring doesn't have a gym.