Hotel Buena Vista
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Summary of reviewsHotel Buena Vista in Matsumoto is highly regarded for its prime location, facilitating easy exploration of the city. Situated near the train and bus stations, guests appreciate the hotel’s convenient and accessible positioning, despite its slight distance from key tourist sites. The calm, central atmosphere and complimentary shuttle services to local attractions further enhance its appeal.
A standout feature of the hotel is its breakfast, which garners significant praise for its quality, variety and taste. Guests enjoy a diverse buffet featuring Japanese, Western and Chinese dishes with highlights like freshly made omelettes and local specialties. The breakfast area is pleasant and the staff ensures an enjoyable dining experience, though peak times can be crowded.
Dining experiences at Hotel Buena Vista are generally well-received with the Chinese restaurant and weekend dinner buffet praised for taste and value. However, guests should note the early closing times and potential closure of dining facilities, recommending reservations be made in advance.
The rooms are often praised for their spaciousness, cleanliness and comfort, although some note the decor feels outdated and smaller rooms can be cramped. Executive rooms stand out for their added luxury and amenities. Cleanliness consistently meets high standards, contributing positively to the guest experience.
The exceptional staff is a highlight, garnering accolades for their kindness, professionalism and helpfulness. Multilingual capabilities and attentive service enhance guest interactions, from check-in to checkout.
Parking at the hotel offers both convenience and challenges with secure options available but limited capacity. The ¥1,100 per day fee for parking nearby is mentioned as relatively high and some guests found clarity around these costs lacking.
Families find Hotel Buena Vista accommodating with thoughtful amenities for children and attentive service making for a comfortable family stay. Special provisions like children's yukatas and bed safety rails are appreciated.
Bed comfort receives mixed reviews with many guests finding the large, firm beds supportive, while others felt the mattresses were too hard. Cleanliness and creative bed arrangements for families are positive points.
Overall, Hotel Buena Vista offers a notable experience with clean, high-end rooms, a standout breakfast and exceptional staff service. While some areas like dining availability and parking could benefit from improvements, the hotel's convenient location and quality of service make it a strong choice for both leisure and business travelers.
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A standout feature of the hotel is its breakfast, which garners significant praise for its quality, variety and taste. Guests enjoy a diverse buffet featuring Japanese, Western and Chinese dishes with highlights like freshly made omelettes and local specialties. The breakfast area is pleasant and the staff ensures an enjoyable dining experience, though peak times can be crowded.
Dining experiences at Hotel Buena Vista are generally well-received with the Chinese restaurant and weekend dinner buffet praised for taste and value. However, guests should note the early closing times and potential closure of dining facilities, recommending reservations be made in advance.
The rooms are often praised for their spaciousness, cleanliness and comfort, although some note the decor feels outdated and smaller rooms can be cramped. Executive rooms stand out for their added luxury and amenities. Cleanliness consistently meets high standards, contributing positively to the guest experience.
The exceptional staff is a highlight, garnering accolades for their kindness, professionalism and helpfulness. Multilingual capabilities and attentive service enhance guest interactions, from check-in to checkout.
Parking at the hotel offers both convenience and challenges with secure options available but limited capacity. The ¥1,100 per day fee for parking nearby is mentioned as relatively high and some guests found clarity around these costs lacking.
Families find Hotel Buena Vista accommodating with thoughtful amenities for children and attentive service making for a comfortable family stay. Special provisions like children's yukatas and bed safety rails are appreciated.
Bed comfort receives mixed reviews with many guests finding the large, firm beds supportive, while others felt the mattresses were too hard. Cleanliness and creative bed arrangements for families are positive points.
Overall, Hotel Buena Vista offers a notable experience with clean, high-end rooms, a standout breakfast and exceptional staff service. While some areas like dining availability and parking could benefit from improvements, the hotel's convenient location and quality of service make it a strong choice for both leisure and business travelers.
Family Friendly Hotel
Hotel Buena Vista, being a standard hotel, provides essential amenities suitable for families. Its location in Matsumoto city makes it a convenient base for exploring local attractions with family.
Hotel near Nightlife Spots
This hotel is known for its 14th-floor bar, offering a great view and access to Matsumoto's bar scene. It provides a sophisticated option for nightlife within the hotel itself.
Business Hotel
Located in Matsumoto, this sleek city hotel features meeting spaces and bicycle rentals for exploring the city. It is ideal for business travelers seeking both convenience and leisure options.
Hotel with Parking
The hotel offers private onsite parking for a fee of ¥1,100 per day, with a very high capacity of 400 cars across underground and multi-story facilities. While paid, the large capacity makes it a reliable parking option, though it can be crowded on weekends and holidays.
4-Star Hotel
Located in Matsumoto, this hotel offers comfortable accommodations and a range of facilities expected of a 4-star establishment. It is located in a business area, providing a good base for exploring the city.
Guest Reviews
Hotel Buena Vista in Matsumoto boasts a prime location that is highly praised by guests for its convenience and accessibility. Situated just a short walk from the railway and bus stations, the hotel offers easy access to local attractions, dining spots and shopping centers. While some reviews mention that it is a bit distant from the bustling downtown area and key tourist sites like Matsumoto Castle, the general consensus emphasizes its favorable position near the train station, making it an excellent base for exploring the city.
The location is particularly noted for being calm and central, providing a restful atmosphere close to the transport hubs. Guests also appreciate the complimentary shuttle services to both the train station and nearby hot springs, further enhancing its convenience. Cleanliness and efficient service complement the hotel's advantageous placement, making it a well-located and comfortable choice for visitors looking to enjoy the rich cultural experiences Matsumoto has to offer.
Hotel Buena Vista consistently impresses guests with its breakfast offerings, drawing numerous praises for its variety, quality and taste. Many guests describe the breakfast as delicious, excellent and fantastic, appreciating the abundance and range of options available. The inclusion of freshly made dishes such as omelettes has been a delightful highlight with the tomato sauce on the omelettes receiving special mention for its flavor.
The breakfast buffet caters to different tastes, featuring an array of Japanese, Western and Chinese dishes. The use of local ingredients and specialties, like those from Shinshu, adds an authentic touch to the dining experience. Guests also appreciate the emphasis on freshness, including the availability of fresh fruit upon request.
The breakfast area itself is noted for being pleasant and the staff's guidance ensures a relaxed and enjoyable meal. Despite a few remarks about crowdedness at peak times and a desire for more seasonal fruit options, most guests find the variety and presentation of the breakfast to be satisfactory, if not exceptional.
Overall, Hotel Buena Vista's breakfast is deemed a valuable part of the stay, providing both a satisfying and diverse start to the day.
Hotel Buena Vista offers a variety of dining experiences that generally receive positive feedback from guests, though there are a few caveats. The hotel's own Chinese restaurant has been praised for its tasty dishes and the buffet-style dinner available on weekends and holidays offers good value for money. Despite some initial confusion, the dinner buffet is noted for its delicious food.
Guests have highlighted the excellence of the Japanese restaurant nearby, making it a recommended alternative if the hotel dining options are full.
However, potential diners should be aware that all restaurants and room service at Hotel Buena Vista close by 8pm, which has surprised some guests. Furthermore, the rooftop restaurant was closed during some stays and other dining spots can become fully booked quickly, leading to the recommendation to reserve early.
Overall, while the dinner menu could benefit from more variety, the quality of the food and the helpful recommendations from hotel staff are consistent positive points. Guests also pointed out the convenience of numerous nearby dining options and particularly appreciated the detailed guidance from hotel staff, such as recommendations for soba noodle restaurants.
Hotel Buena Vista offers a diverse range of room experiences for travelers. Guests frequently praise the rooms for being spacious and comfortable, noting the pleasant furnishing and good-sized bathrooms. Many reviews mention the bright and clean atmosphere with comfortable linens and well-functioning air conditioning. The cleanliness of the rooms generally meets high standards, contributing to a relaxing stay.
However, the hotel’s decor appears to be somewhat outdated with a noticeable 90s vibe. Some of the smaller rooms, including premium single and semi-double options, were noted to feel cramped and lack sufficient storage space, such as small closets. Issues like lingering cigarette smells in non-smoking rooms and occasional cleanliness lapses in bathroom areas were pointed out by some guests.
The executive rooms are a highlight, offering added amenities such as access to an executive lounge and generally receiving high marks for their comfort and luxury. Despite some drawbacks in room size and decor, the overall impression is that of a clean, well-equipped hotel, ideal for longer stays owing to its modern facilities and convenient central location.
Hotel Buena Vista offers a mix of experiences when it comes to bed comfort. Many guests have praised the comfort and size of the beds, describing them as large, firm and supportive, which contributed positively to their stay. Cleanliness is a highlight with several mentions of clean and spacious beds, adding to the overall comfort. Some appreciated the firmness of the bed's springs and found it just right for a restful sleep.
However, there are mixed reviews regarding bed firmness with a few guests pointing out that the mattresses were too hard for their liking. Others noted that the double beds were smaller than expected and found the beds uncomfortable, particularly the small double beds.
On a different note, the hotel seems to handle family accommodations creatively, managing to combine beds to comfortably sleep more people. Though sleep quality was generally good, guests did report some inconveniences such as bad pillows and a lack of bedside lamps.
Overall, while the comfort of the bedding and the cleanliness of the rooms are frequently mentioned positive points, it appears that preferences for mattress firmness are subjective, leading to a range of experiences.
Hotel Buena Vista consistently receives high marks for its cleanliness with numerous guests praising the impeccable and well-maintained facilities. Most reviews highlight the hotel as a clean and luxurious establishment with organized and efficient staff. Many guests describe the rooms as spotless, comfortable and new-looking, enhancing their overall stay experience.
However, there are occasional negative remarks regarding specific areas like bathtubs and air purifiers, which some guests found lacking in cleanliness. Despite these isolated incidents, the general consensus remains positive with most visitors feeling comfortable and happy with the hotel's hygiene standards. The establishment is recognized for its bright, clean environment and well-kept facilities, making it a pleasant place for visitors seeking comfort and quality.
Hotel Buena Vista boasts a remarkable team of staff who consistently receive high praise from guests. Reviews highlight the staff's exceptional kindness, professionalism and helpfulness, making visitors feel genuinely welcomed and comfortable. The front desk and concierge team are particularly noted for their courteous and friendly demeanor, providing top-notch customer service.
The efficiency and attentiveness of the staff are also emphasized with guests appreciating how responsive and polite they are in various situations. Positive interactions extend to every encounter with mentions of smiling faces and a warm attitude from all staff members, whether during check-in, check-out or throughout the stay.
The hospitality at Hotel Buena Vista is frequently lauded as wonderful with staff members going above and beyond to assist guests. They are proficient in handling requests promptly and effectively, even in unexpected circumstances. Guests also commend the multilingual capabilities of the staff, which enhance communication and service quality.
Overall, the professional, friendly and helpful nature of the Hotel Buena Vista staff significantly contributes to a pleasant and memorable stay for visitors.
Hotel Buena Vista offers a range of parking options, though guests have mixed experiences regarding its convenience and capacity. While there is an underground parking facility, it tends to have a limited capacity and may sometimes be unavailable due to construction. As an alternative, the hotel provides additional parking nearby for a fee of ¥1,100 per day.
Some guests highlighted that parking could be easily managed, especially with secure options located a short three-minute walk away from the hotel. These alternatives ensure that parking is convenient and hassle-free, although the distance might be seen as a drawback by some.
A recurring point in the reviews is the cost of parking. Many guests note that the ¥1,100 per day fee was not always clear at the time of booking and some found it relatively high compared to nearby options. Additionally, the need to purchase a parking ticket at the reception was mentioned as slightly inconvenient.
On the positive side, parking was readily available and guests appreciated that even the alternative parking lots were secure. However, the overall sentiment suggests that while parking options do exist, there is room for improvement in terms of capacity, convenience and clear communication regarding associated fees.
Hotel Buena Vista offers a delightful experience for families, particularly emphasizing activities for children. Guests have consistently highlighted the attentiveness and friendliness of the staff, who are exceptionally good with children and provide a reassuring presence. Families have noted the special care taken to prepare for the arrival of children with amenities such as children's yukatas, slippers and toothbrushes. Bed safety rails and small bathrobes add an extra layer of thoughtful comfort.
Children seem particularly pleased with the breakfast offerings and many enjoyed the special tea time at the Executive Lounge. Parents appreciated the hotel's ability to accommodate family needs, whether through the concierge's creative bed arrangements or by ensuring smooth sightseeing for multiple generations.
While some minor issues like room cleanliness and the distance from major attractions like Matsumoto Castle were noted, on the whole, families found the stay comfortable and the service excellent. Whether for a family vacation or a simple getaway, Hotel Buena Vista caters well to family needs, making it a pleasant choice for those traveling with small children.
Hotel Buena Vista offers a range of impressive amenities and services for those visiting Matsumoto, particularly appealing for travelers arriving by train due to its shuttle bus service to the train station. The high-end, clean rooms complement the large, gorgeous facilities that match those of a notable city hotel. Guests often highlight the exceptionally delicious breakfast buffet, which is consistently satisfactory and for some, a major highlight of their stay.
Despite these positives, there are mixed feelings regarding the value. Some guests feel the hotel is slightly overpriced for a four-star rating, citing insufficient amenities such as blankets and the overall cost of meals. On the brighter side, the hospitality and service quality receive high praise, aligning well with the hotel's price.
In conclusion, while there are some criticisms related to cost, Hotel Buena Vista generally stands out for its cleanliness, breakfast offerings and convenient location, making it a reasonable choice for visitors.
Hotel Buena Vista impresses with its excellent amenities and tailored services for business travelers. This classic hotel stands out as both cost-effective and highly maintained, making it a reliable choice for both leisure and business trips. The calm atmosphere and the convenient location add to its appeal, ensuring guests felt at ease and well-situated during their stays.
The operation of the hotel is stable and it offers comprehensive functionality for professional needs. Excellent on-site amenities such as a business center and meeting rooms make it ideal for work travel. Guests frequently highlight the responsiveness and helpfulness of the staff, contributing to an overall positive experience.
While the breakfast is mentioned as costly, it generally exceeded guest expectations, hinting at quality and variety. Cleanliness is another strong suit with clean rooms and exceptional staff consistently praised. For those seeking a reliable and well-equipped hotel for business, Hotel Buena Vista comes highly recommended.
Hotel Buena Vista offers a commendable blend of luxury and comfort, creating a memorable stay for its guests. The hotel's facilities exude a sense of sophistication with an opulent lobby that sets the tone upon arrival. The rooms are spacious and designed with a luxurious feel, ensuring guests enjoy a high-end experience. Despite the reasonable price, the level of luxury matches, if not surpasses, well-known five-star hotels in cities like Tokyo or London. The establishment seems tailored for premium customers, balancing casualness with an upscale atmosphere. Cleanliness and comfort are consistently highlighted by guests, making it a commendable choice for both business and leisure stays.
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Location
The location is particularly noted for being calm and central, providing a restful atmosphere close to the transport hubs. Guests also appreciate the complimentary shuttle services to both the train station and nearby hot springs, further enhancing its convenience. Cleanliness and efficient service complement the hotel's advantageous placement, making it a well-located and comfortable choice for visitors looking to enjoy the rich cultural experiences Matsumoto has to offer.
Breakfast
The breakfast buffet caters to different tastes, featuring an array of Japanese, Western and Chinese dishes. The use of local ingredients and specialties, like those from Shinshu, adds an authentic touch to the dining experience. Guests also appreciate the emphasis on freshness, including the availability of fresh fruit upon request.
The breakfast area itself is noted for being pleasant and the staff's guidance ensures a relaxed and enjoyable meal. Despite a few remarks about crowdedness at peak times and a desire for more seasonal fruit options, most guests find the variety and presentation of the breakfast to be satisfactory, if not exceptional.
Overall, Hotel Buena Vista's breakfast is deemed a valuable part of the stay, providing both a satisfying and diverse start to the day.
Dinner
Guests have highlighted the excellence of the Japanese restaurant nearby, making it a recommended alternative if the hotel dining options are full.
However, potential diners should be aware that all restaurants and room service at Hotel Buena Vista close by 8pm, which has surprised some guests. Furthermore, the rooftop restaurant was closed during some stays and other dining spots can become fully booked quickly, leading to the recommendation to reserve early.
Overall, while the dinner menu could benefit from more variety, the quality of the food and the helpful recommendations from hotel staff are consistent positive points. Guests also pointed out the convenience of numerous nearby dining options and particularly appreciated the detailed guidance from hotel staff, such as recommendations for soba noodle restaurants.
Rooms
However, the hotel’s decor appears to be somewhat outdated with a noticeable 90s vibe. Some of the smaller rooms, including premium single and semi-double options, were noted to feel cramped and lack sufficient storage space, such as small closets. Issues like lingering cigarette smells in non-smoking rooms and occasional cleanliness lapses in bathroom areas were pointed out by some guests.
The executive rooms are a highlight, offering added amenities such as access to an executive lounge and generally receiving high marks for their comfort and luxury. Despite some drawbacks in room size and decor, the overall impression is that of a clean, well-equipped hotel, ideal for longer stays owing to its modern facilities and convenient central location.
Beds
However, there are mixed reviews regarding bed firmness with a few guests pointing out that the mattresses were too hard for their liking. Others noted that the double beds were smaller than expected and found the beds uncomfortable, particularly the small double beds.
On a different note, the hotel seems to handle family accommodations creatively, managing to combine beds to comfortably sleep more people. Though sleep quality was generally good, guests did report some inconveniences such as bad pillows and a lack of bedside lamps.
Overall, while the comfort of the bedding and the cleanliness of the rooms are frequently mentioned positive points, it appears that preferences for mattress firmness are subjective, leading to a range of experiences.
Cleanliness
However, there are occasional negative remarks regarding specific areas like bathtubs and air purifiers, which some guests found lacking in cleanliness. Despite these isolated incidents, the general consensus remains positive with most visitors feeling comfortable and happy with the hotel's hygiene standards. The establishment is recognized for its bright, clean environment and well-kept facilities, making it a pleasant place for visitors seeking comfort and quality.
Staff
The efficiency and attentiveness of the staff are also emphasized with guests appreciating how responsive and polite they are in various situations. Positive interactions extend to every encounter with mentions of smiling faces and a warm attitude from all staff members, whether during check-in, check-out or throughout the stay.
The hospitality at Hotel Buena Vista is frequently lauded as wonderful with staff members going above and beyond to assist guests. They are proficient in handling requests promptly and effectively, even in unexpected circumstances. Guests also commend the multilingual capabilities of the staff, which enhance communication and service quality.
Overall, the professional, friendly and helpful nature of the Hotel Buena Vista staff significantly contributes to a pleasant and memorable stay for visitors.
Parking
Some guests highlighted that parking could be easily managed, especially with secure options located a short three-minute walk away from the hotel. These alternatives ensure that parking is convenient and hassle-free, although the distance might be seen as a drawback by some.
A recurring point in the reviews is the cost of parking. Many guests note that the ¥1,100 per day fee was not always clear at the time of booking and some found it relatively high compared to nearby options. Additionally, the need to purchase a parking ticket at the reception was mentioned as slightly inconvenient.
On the positive side, parking was readily available and guests appreciated that even the alternative parking lots were secure. However, the overall sentiment suggests that while parking options do exist, there is room for improvement in terms of capacity, convenience and clear communication regarding associated fees.
Family
Children seem particularly pleased with the breakfast offerings and many enjoyed the special tea time at the Executive Lounge. Parents appreciated the hotel's ability to accommodate family needs, whether through the concierge's creative bed arrangements or by ensuring smooth sightseeing for multiple generations.
While some minor issues like room cleanliness and the distance from major attractions like Matsumoto Castle were noted, on the whole, families found the stay comfortable and the service excellent. Whether for a family vacation or a simple getaway, Hotel Buena Vista caters well to family needs, making it a pleasant choice for those traveling with small children.
4 Star
Despite these positives, there are mixed feelings regarding the value. Some guests feel the hotel is slightly overpriced for a four-star rating, citing insufficient amenities such as blankets and the overall cost of meals. On the brighter side, the hospitality and service quality receive high praise, aligning well with the hotel's price.
In conclusion, while there are some criticisms related to cost, Hotel Buena Vista generally stands out for its cleanliness, breakfast offerings and convenient location, making it a reasonable choice for visitors.
Business
The operation of the hotel is stable and it offers comprehensive functionality for professional needs. Excellent on-site amenities such as a business center and meeting rooms make it ideal for work travel. Guests frequently highlight the responsiveness and helpfulness of the staff, contributing to an overall positive experience.
While the breakfast is mentioned as costly, it generally exceeded guest expectations, hinting at quality and variety. Cleanliness is another strong suit with clean rooms and exceptional staff consistently praised. For those seeking a reliable and well-equipped hotel for business, Hotel Buena Vista comes highly recommended.
Luxury
No, Hotel Buena Vista doesn't have any pool.
No, a spa isn't available at Hotel Buena Vista.
No, Hotel Buena Vista doesn't allow dogs.
Yes, parking facilities are available at Hotel Buena Vista.
No, Hotel Buena Vista doesn't have a gym.
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