Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Iroha Grand Hotel Matsumoto Eki-Mae is highly praised for its strategic location just a short walk from Matsumoto Station. This proximity provides guests with easy access to transportation and nearby attractions, such as Matsumoto Castle and a vibrant downtown area filled with dining and shopping options. Despite its central location, the hotel maintains a quiet and comfortable environment.
The breakfast buffet is a standout feature, offering an extensive selection of both Japanese and Western dishes, complete with fresh local ingredients from Nagano. Guests particularly enjoy the diverse options, including a remarkable salad bar and delicious pastries and croissants. The evening offerings of complimentary noodles and ice cream further enhance the dining experience, although some note occasional waiting times and seating constraints during breakfast.
Rooms at the hotel are noted for their cleanliness, comfort and modern amenities. Many guests appreciate the spaciousness, a rarity in Japan and the meticulous upkeep of both rooms and bathrooms. Large flat-screen TVs, air purifiers and functional storage spaces add to the comfort. While some rooms are described as smaller, especially for extended stays, thoughtful layouts maximize the use of space, providing a cozy and well-appointed setting with fantastic views of the cityscape or mountains.
Cleanliness is a key highlight with guests frequently mentioning the spotless condition of rooms and communal areas. The modern, well-maintained facilities contribute to a pristine environment, ensuring a comfortable stay.
The staff receives consistent acclaim for their friendliness, professionalism and attentiveness. Guests find the team to be extraordinarily helpful with efficient service that enhances the overall experience. Both the front desk and housekeeping staff are praised for their responsiveness and flexibility.
WiFi generally receives positive feedback for its speed and stability, though there are occasional reports of connectivity issues. The availability of free Wi-Fi is an appreciated convenience.
The hotel's parking situation is less ideal with no on-site parking available. Guests must use an affiliated parking lot a short walk away, which can be inconvenient and costly. Planning ahead for these logistics is advisable.
Beds receive mostly positive reviews for their comfort with clean, high-quality bedding and pillows that offer good support. Some guests, however, find the bed frames a bit firm.
Despite its three-star rating, the hotel provides excellent value for money with a combination of affordability, cleanliness and modernity that appeals to both business and leisure travelers. The well-maintained facilities and complimentary amenities like evening snacks enhance the stay.
For business travelers, the hotel's central location and comfortable amenities make it a solid choice. The lobby offers a conducive working space and the value for money is frequently highlighted.
Accessibility features are another strong point with positive feedback on available accessible room options and barrier-free facilities. The hotel's location and accommodating staff further enhance its appeal for travelers with special needs.
Overall, Iroha Grand Hotel Matsumoto Eki-Mae offers a delightful blend of convenience, comfort and quality service, making it a top choice for visitors to Matsumoto. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Iroha Grand Hotel Matsumoto Eki-Mae is listed as a hotel with parking in Matsumoto.
4-Star Hotel
Provides modern accommodations with easy access to the train station. The hotel is known for its cleanliness and helpful staff.
Business Hotel
Accessible Hotel
Room Types
Moderate Double RoomThis double room has air conditioning and electric kettle.
Moderate Twin RoomThis twin room features a flat-screen TV and electric kettle.
Superior Corner Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.
Room Selected at Check-InThe twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
The location of 'Iroha Grand Hotel Matsumoto Eki-Mae' receives high praise from guests for its convenience and accessibility. Situated just a short walk from Matsumoto Station, the hotel offers easy access to transportation, making it an excellent base for exploring the city. Visitors appreciate being within walking distance of major attractions such as Matsumoto Castle and the city's bustling downtown area, rich with restaurants, bars and shopping options. The hotel's central positioning also allows guests to easily reach various dining and entertainment districts. Despite its proximity to lively areas, the hotel manages to provide a quiet and comfortable environment for travelers. All in all, the hotel's strategic location is ideal for both sightseeing and convenient travel logistics.
Breakfast
The breakfast at Iroha Grand Hotel Matsumoto Eki-Mae consistently receives high praise. Guests appreciate the exquisite and extensive breakfast buffet that offers both Japanese and Western cuisine. Many highlight the variety and freshness of the ingredients, particularly local specialties from Nagano, including fresh vegetables and unique dishes like oyaki.
The salad bar is a standout with its abundance of fresh options and guests rave about the delicious croissants and other pastries. Overall, the breakfast is described as delicious, diverse and satisfying, making it a notable part of the stay. Some guests did mention occasional waiting times and seating constraints, but these minor drawbacks did not overshadow the overwhelmingly positive experience.
Moreover, the evening offerings of complimentary noodles and ice cream add a delightful touch to the hotel's dining experience. With its carefully curated menu and high-quality ingredients, the breakfast at Iroha Grand Hotel Matsumoto Eki-Mae is a highlight for many visitors, making it well worth the stay.
Dinner
Guests of the Iroha Grand Hotel Matsumoto Eki-Mae have frequently praised the hotel's complimentary late-night snack service. Consistently appreciated, the free ramen or ice cream offered between 8pm and 10pm has been highlighted as a delightful bonus, providing a tasty way to end the evening. The miso ramen in particular receives high marks for its delicious flavor, though a few guests found it a tad salty.
Some reviews also mention additional options like waffles and soba noodles, adding variety to the evening snack menu. The free snacks and ice cream are regarded as a thoughtful gesture, helping guests save money on dinners.
In addition to the evening snacks, the breakfast at the hotel is described as good with a wide selection to choose from. Guests have also noticed the hotel's clean and spacious facilities, adding to an overall pleasant stay. Although the on-site restaurant has a limited selection and some options are not promptly refilled, the presence of several good restaurants nearby provides ample dining alternatives.
The attentiveness of the staff is reflected in these complimentary services, catering to the guest's needs and enhancing their overall experience at the hotel.
Rooms
The rooms at Iroha Grand Hotel Matsumoto Eki-Mae have received positive feedback for their cleanliness, comfort and modern amenities. Many guests appreciated the spaciousness of the rooms, which is considered generous by Japanese standards and noted that the rooms were both modern and well-maintained. Cleanliness is a standout feature with numerous reviews highlighting the meticulous upkeep of both the rooms and the bathrooms with spotless conditions and fresh linens.
The rooms are also described as comfortable with facilities such as large flat screen TVs, well-sized bathrooms and air purifiers adding to the overall experience. Guests noted that the rooms felt cozy and well-appointed, providing sufficient space and storage options, including functional details like storage space under the bed.
Though there are mentions of some rooms being quite small, particularly for more extended stays or for accommodating two people, this seems to be balanced by the overall functionality and thoughtful layout that maximize the use of space.
Additionally, several reviews mentioned fantastic views from the rooms, including views of the cityscape and mountains, adding an extra charm to the stay. Despite a few mentions of limited daylight in rooms overlooking other buildings, guests largely found the rooms to be quiet, comfortable and equipped with good amenities, making Iroha Grand Hotel Matsumoto Eki-Mae a reliable choice for travelers looking for a clean, modern and spacious accommodation.
Beds
The beds at the Iroha Grand Hotel Matsumoto Eki-Mae receive predominantly positive feedback from guests. Descriptions frequently mention comfortable, very comfortable and even exceptionally good beds, highlighting the quality and attention to guest comfort. The bedding and pillows are consistently praised as clean, odorless and with good options for firmness. Many guests appreciated the comfortable and quiet sleeping arrangements provided by spacious and well-maintained rooms. Additionally, the storage space under the bed was a noted convenience, though some commented on the bed frames being too firm or hard. Overall, the beds contribute significantly to a pleasant and restful stay at the hotel.
Cleanliness
The cleanliness of Iroha Grand Hotel Matsumoto Eki-Mae is consistently praised by guests. Descriptions frequently highlight the hotel's modern facilities and well-maintained condition. Guests appreciate the spacious, comfortable rooms and spotless bathrooms with several noting the gleaming bathtubs and meticulous room-cleaning. The newness of the hotel adds to its pristine perception, contributing to an overall sense of cleanliness and comfort. Whether it’s the bedrooms, bathrooms, or communal spaces, the general consensus is that everything is exceptionally clean and well-kept. The combination of cleanliness, modern aesthetics and efficient amenities ensures a pleasant and comfortable stay for visitors.
Staff
The reviews for the staff at Iroha Grand Hotel Matsumoto Eki-Mae consistently highlight their friendliness and professionalism. Guests frequently describe the staff as friendly, welcoming, pleasant and extraordinarily helpful. They particularly appreciate the efficient and polite service, noting that the staff members are attentive and ready to assist with any inquiries or needs. The courteous and thoughtful attitude of the staff is emphasized, as well as their competence in handling guest requests, even with a language barrier. Housekeeping and front desk services receive specific praise for their responsiveness and flexibility. Overall, the staff's exceptional customer service and warm demeanor significantly enhance the guest experience at the hotel.
Wi-Fi
The WiFi at Iroha Grand Hotel Matsumoto Eki-Mae generally receives positive feedback from guests. Many appreciated the good, fast and strong connection, particularly noting that it worked well in the room. The internet connection is often praised as satisfactory and steady, enhancing the overall stay. Guests also valued the free Wi-Fi offered by the hotel. However, there were occasional mentions of the Wi-Fi being completely unusable or abysmal, suggesting occasional inconsistencies. Despite this, the prevalent sentiment is that the WiFi service is adequate for most travelers' needs.
Parking
At 'Iroha Grand Hotel Matsumoto Eki-Mae', parking seems to be a recurring concern among guests. The hotel does not have an on-site parking facility, requiring guests to use an affiliated parking lot that is a short walk away, roughly 5 minutes. This distance has been described as a bit inconvenient, especially if you have many bags or in adverse weather conditions.
While the associated parking is considered convenient by some due to the hotel's coordination and polite guidance, many found it to be costly. Fees for parking vary with several mentions of charges around 1200 yen to 1500 yen per day, which some guests felt were high, particularly given the additional distance involved.
Overall, the parking situation could be described as manageable, though it certainly might take some planning and budgeting. Guests planning to drive should be prepared for an additional fee and a short walk from the parking lot to the hotel.
3 Star
The Iroha Grand Hotel Matsumoto Eki-Mae presents excellent value for money, making it an attractive option for both business and leisure travelers. Its prime location near the station enhances convenience, particularly for those managing business ties. Guests consistently highlight the cleanliness of the hotel with rooms and facilities being described as extremely clean, modern and well-maintained. The spacious and comfortable accommodations, including generous bathroom areas, add to its appeal.
Despite its three-star rating, the hotel impresses with relatively luxurious amenities and services that exceed expectations. Reviewers frequently note the great cost performance and the variety of free offerings, such as noodles or ice cream, that enhance the guest experience. Overall, the Iroha Grand Hotel Matsumoto Eki-Mae is praised for its combination of affordability, cleanliness and modernity, making it a smart and pleasant choice for travelers.
Business
Located just three minutes on foot from the train station, Iroha Grand Hotel Matsumoto Eki-Mae offers a strategically central location for business travelers with key highlights such as Matsumoto Art Museum and the renowned Matsumoto Castle only ten minutes away. This hotel provides a solid option for a short business stay.
Guests have noted the spacious and comfortable rooms along with useful amenities including complimentary soba noodles or ice. The lobby offers a great working space, making it conducive for conducting business activities. Overall, the establishment is categorized as a standard business hotel but excels in providing everything needed for a business trip.
The value for money is frequently highlighted with guests appreciating the good price for the facilities and services offered. Breakfast and other facilities receive positive mentions, making it a suitable choice for a business-centric stay. However, some guests suggest that being informed about recommended dinner options in advance would enhance the experience even further.
Accessible
The Iroha Grand Hotel Matsumoto Eki-Mae receives positive feedback regarding its accessibility for guests with disabilities. Multiple reviews highlight the availability of accessible room options and barrier-free water facilities, which cater to diverse needs. The bathroom and toilet facilities in accessible rooms were specifically noted for their usability.
The hotel's exceptional location is another frequently praised aspect. Positioned within walking distance to the railway and bus stations, it allows for easy travel to and from Tokyo and Takayama, alongside seamless navigation within Matsumoto. Guests appreciate the proximity to downtown, various attractions, restaurants, eateries and convenience stores, making it an ideal base for sightseeing and exploration.
Guests commended the hotel for its responsive and accommodating staff, who positively handled reservation issues and special requests, such as arranging rooms nearby each other and granting extended check-out times. Practical conveniences like allowing luggage storage free of charge before check-in and after check-out, along with an easy-to-use self-service payment machine for check-out, were also beneficial.
Overall, Iroha Grand Hotel Matsumoto Eki-Mae is celebrated for its accessible facilities and prime location, rendering it a convenient choice for travelers seeking comfort and ease of access.
No, Iroha Grand Hotel Matsumoto Eki-Mae doesn't have any pool.
No, a spa isn't available at Iroha Grand Hotel Matsumoto Eki-Mae.
No, Iroha Grand Hotel Matsumoto Eki-Mae doesn't allow dogs.
Yes, parking facilities are available at Iroha Grand Hotel Matsumoto Eki-Mae.
No, Iroha Grand Hotel Matsumoto Eki-Mae doesn't have a gym.