Richmond Hotel Matsumoto

Matsumoto 36.23293800, 137.96768100 , Chuo 1-10-7 (Show on Map)
8.4
Very Good


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Summary of reviewsRichmond Hotel Matsumoto consistently garners positive reviews, particularly for its strategic location, exceptional staff, comfortable accommodations, and diverse breakfast offerings. Situated in the heart of Matsumoto, the hotel provides guests with convenient access to major attractions such as Matsumoto Castle, vibrant shopping districts, and a variety of dining options. Despite its central location, the hotel offers a peaceful retreat, making it a perfect base for both short and extended stays.

Guests have high praises for the breakfast buffet, which offers a rich variety of traditional Japanese and Western options at a reasonable price. The early start time and delightful menu, including continental selections and local flavors, make for a satisfying morning meal. The service is efficient and pleasant, contributing to the overall positive experience.

The rooms at Richmond Hotel Matsumoto are noted for their exceptional cleanliness, spaciousness, and modern amenities. They exceed typical Japanese standards with comfort-enhancing features like large bathrooms and excellent sound insulation. Visitors appreciate the meticulous maintenance and detailed lighting options, which add to the sense of relaxation and tranquility offered by the sizable accommodations.

Impeccable cleanliness is a standout feature, with rooms described as spotless and inviting. This attention to detail extends to the facilities, making the hotel a clean and comfortable choice for travelers. The staff's politeness and efficiency enhance guests' experiences, ensuring a delightful stay. The team’s helpfulness and good command of English facilitate smooth interactions for international visitors.

Free and reliable Wi-Fi is another appreciated amenity, allowing guests to stay connected effortlessly. Although the mobile signal is occasionally weak in the area, the hotel's robust Wi-Fi compensates effectively. Parking facilities are praised for their convenience and accessibility, with a variety of options available to suit guests’ needs.

The beds are particularly comfortable, often highlighted as a highlight of the stay. The firm yet supportive mattresses ensure a restful sleep, while the cleanliness and tranquility of the rooms further contribute to a relaxing experience. Despite being categorized as a three-star hotel, Richmond Hotel Matsumoto surpasses expectations with excellent value for money, making it a top choice for travelers seeking comfort and convenience in a prime location.
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Hotel near Nightlife Spots
The Richmond Hotel features a pub-restaurant, Isemachi Yobanashi, offering a selection of drinks and light meals until midnight. This provides a convenient on-site option for evening entertainment.

Hotel with Parking
Richmond Hotel Matsumoto has a multi-storey car park adjacent to the hotel with 44 spaces (12 standard, 32 high-roof) for ¥1,200 per night on a first-come basis. An affiliated lot is used when full. Private onsite parking and accessible parking are available, but the limited capacity and potential for offsite parking make it less convenient than options with more ample onsite space.

3-Star Hotel
Richmond Hotel Matsumoto is praised for its excellent location near Matsumoto Castle and local shops. The hotel has clean rooms, helpful staff, and offers a comfortable stay.

Room Types
Single Room - Non-Smoking Rooms offer an interior in pleasant neutral shades. They have wooden furniture, an LCD TV and a desk. Amenities include a fridge, an electric kettle and pajamas. The en suite bathroom includes toiletries, a hairdryer and a bathtub.

Twin Room - Non-Smoking Rooms offer an interior in pleasant neutral shades. They have wooden furniture, an LCD TV and a desk. Amenities include a fridge, an electric kettle and pajamas. The en suite bathroom includes toiletries, a hairdryer and a bathtub.

Double Room - Non-Smoking The double room provides air conditioning and an electric kettle, as well as a private bathroom featuring a hairdryer. This double room offers heating and a flat-screen TV. The unit offers 1 bed.

Deluxe Double Room The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a hairdryer. This double room features heating and a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Matsumoto, Richmond Hotel Matsumoto boasts an enviable location that guests consistently praise. The hotel is conveniently positioned just a short walk from Matsumoto Station, making it an ideal choice for travelers relying on Japan's efficient railway system. A pleasant stroll will take guests to the iconic Matsumoto Castle, known as the "Crow Castle" for its impressive black exterior, as well as the bustling shopping district and an array of dining options.

Visitors appreciate the hotel's central location, providing easy access to cultural sites such as the Yohashira Shrine and the Matsumoto City Museum of Art. With plenty of eateries, cafes, and convenience stores within walking distance, guests find themselves immersed in the vibrant local scene without needing to venture far.

The hotel's surroundings are not only about proximity but also offer a peaceful retreat, described as centrally located yet quiet. This excellent balance of accessibility and tranquility makes it a popular recommendation for both short and extended stays. Additionally, facilities such as convenient parking enhance its appeal, thus rounding off a comfortable and strategically located destination for exploring Matsumoto.

Breakfast
The breakfast experience at Richmond Hotel Matsumoto receives a largely positive reception from guests, with the buffet delighting many through its rich variety and flavor. The buffet breakfast, available at a reasonable price and included for some, provides a diverse selection of both traditional Japanese and Western options, appealing to a wide range of tastes. Guests appreciated the early start time at 6 AM and commented on the delicious offerings, from continental choices to local flavors, including highlights like the curry. The staff are praised for their efficiency and pleasant service, contributing to a satisfying morning meal experience. Despite the occasional disappointment regarding presentation and variety, the general consensus is that the breakfast buffet offers great value, with ample choices to cater to different preferences. The clean and organized setting further enhances the dining experience, making breakfast at Richmond Hotel Matsumoto a noteworthy feature for those staying at the hotel.

Rooms
Richmond Hotel Matsumoto is consistently praised for its spacious and well-maintained rooms, which exceed typical Japanese standards. Guests frequently highlight the exceptional cleanliness, giving travelers peace of mind during their stay. The rooms are noted for being both modern and cozy, with amenities that cater to comfort and convenience, including sufficient hangers and swivel chairs.

Large bathrooms complement the generously sized guest accommodations, contributing to an overall sense of comfort. Many visitors appreciate the excellent sound insulation, ensuring a quiet refuge in the bustling location. The impressive size of the rooms allows for easy movement and relaxation, and guests are often surprised by the ample space provided compared to other hotels in Japan.

Additional commendations include the detailed lighting options and beautiful views, enhancing the overall experience. The hotel's convenient location near the train station and nearby conveniences further elevate its appeal. Overall, Richmond Hotel Matsumoto offers a comfortable and spacious lodging option with a keen focus on cleanliness and guest satisfaction.

Beds
Richmond Hotel Matsumoto receives considerable praise from its guests for the comfort of its beds. Many reviews highlight the beds as being particularly comfortable, sometimes described as the most comfortable experienced during travels in Japan. The majority of guests appreciate the firmness, which is generally deemed to be just right, providing a restful sleep. Several reviews note the spaciousness of the beds, with some describing them as large and suitable for relaxation.

The rooms themselves complement the beds, offering cleanliness and tranquility, which further enhance the sleeping experience. Guests consistently report having no issues with the beds, emphasizing their comfort and the reliability of the bedding, which stays in place without shifting. Though there are mentions of beds that are a bit hard or narrow for some, overall, the beds are widely regarded as a highlight of the stay at Richmond Hotel Matsumoto.

Cleanliness
Richmond Hotel Matsumoto receives high praise for its impeccable cleanliness, consistently mentioned across multiple reviews. Guests frequently highlight the spotless nature of the rooms, which are described as modern, comfortable, and well-maintained. The hotel also boasts new and clean facilities, contributing to an inviting atmosphere. The location is noted as convenient, with easy access to local attractions, making it an ideal base for exploring Matsumoto.

In addition to the cleanliness, visitors appreciate the functionality and comfort of the rooms, which are described as spacious and relaxing. Although there are minor mentions of issues like a dirty air conditioning vent filter or a slight shower curtain odor, these are largely overshadowed by the overwhelmingly positive feedback.

The hotel staff receives commendation for being friendly and helpful, enhancing the overall guest experience. Amenities such as toiletries, cosmetics, and bath additives are readily available, adding to the convenience. Overall, Richmond Hotel Matsumoto stands out as a clean and comfortable option in the heart of the city, offering a satisfying stay for its guests.

Staff
Richmond Hotel Matsumoto's staff is consistently praised for their exceptional service, with numerous reviews highlighting their politeness, friendliness, and helpfulness. Guests repeatedly mention the efficiency and professionalism of the front desk team, who are quick to respond to requests and go out of their way to meet customer needs. The staff's warm and welcoming demeanor adds to the overall pleasant experience, as they are described as super friendly and attentive. Furthermore, the team has a good command of English, which facilitates smooth communication for international guests. The staff's efforts to make guests feel comfortable are evident in their willingness to accommodate requests like early check-ins and luggage transfers. Overall, the reviews reflect a highly positive impression of a courteous and efficient team dedicated to ensuring a delightful stay.

Wi-Fi
Richmond Hotel Matsumoto offers guests a reliable and complimentary Wi-Fi experience. Reviews indicate that the Wi-Fi is often great, with a good signal that fulfills most connectivity needs. Travelers have appreciated the ability to monitor the Wi-Fi status through the room's TV and use features like Air Play to mirror their smartphones to the television, adding convenience to their stay. While there was mention of the Wi-Fi being slow at times, the overall sentiment remains positive, highlighting the Wi-Fi as just right for most users. Additionally, the hotel provides reliable and free access, ensuring that guests can stay connected without hassle. Although the mobile phone signal in the area was noted to be weak, the hotel's Wi-Fi compensates for this with robust performance.

Parking
Richmond Hotel Matsumoto provides a variety of parking options to accommodate its guests, and most reviewers find them convenient and accessible. The hotel offers a serviced parking facility that permits free drive-ins and outs at any time, enhancing the flexibility for travelers. Guests report that the automatic parking tower is particularly useful, allowing smooth parking experiences. While there is a fee associated with parking—1200 yen or CHF 7.50 per day—it is generally considered reasonable for the convenience provided. Free parking is also mentioned, although it might not always be available, and some guests noted full lots. For additional convenience, the hotel features a parking garage next door and offers alternative nearby parking arrangements if the main lot is full. Some visitors appreciated the attentive parking lot attendant and the organized labeling system that facilitated parking. Parking and location are definite highlights, as the hotel is strategically situated close to the station with efficient parking facilities. Despite a few mentions of expensive pricing and narrow vehicle size restrictions in adjacent lots, the overall feedback underscores a positive parking experience at Richmond Hotel Matsumoto.

3 Star
Richmond Hotel Matsumoto offers a commendable experience for travelers seeking comfort and convenience in a central location. Many guests appreciated the spacious rooms and the exceptionally friendly staff, which contributed to the overall pleasant atmosphere of the hotel. Despite being categorized as an average three-star hotel, the Richmond exceeds expectations with its well-thought-out management and excellent value for money, making it stand out among its peers.

The location is particularly advantageous, providing easy access to various attractions and dining options in the area. Guests found the breakfast offering to have good variety, although some noted that the quality could be improved. The rooms are well-equipped, indicating that attention is paid to the details that enhance a guest's stay. However, there is a suggestion for more thorough cleaning in less visible areas such as ventilation outlets and air purifiers.

Overall, Richmond Hotel Matsumoto provides strong cost performance for short stays, making it a wise choice for budget-conscious travelers who value friendly service and a central location.


No, Richmond Hotel Matsumoto doesn't have any pool.

No, a spa isn't available at Richmond Hotel Matsumoto.

No, Richmond Hotel Matsumoto doesn't allow dogs.

Yes, parking facilities are available at Richmond Hotel Matsumoto.

No, Richmond Hotel Matsumoto doesn't have a gym.

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