Ace Inn Matsumoto
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Summary of reviewsAce Inn Matsumoto excels as a strategic choice for travelers, praised for its ideal location adjacent to Matsumoto Station. This prime positioning allows easy access to the train station, bus terminal, numerous eateries, convenience stores and local attractions. The hotel's central location enhances its strong cost performance, making it highly recommended for both leisure and business visitors who prioritize convenience.
The complimentary breakfast, though mixed in reviews, is appreciated by many for its convenience and a satisfactory start to the day. Guests often enjoy the selection of scrambled eggs, sausages, bread, croissants, green salad, onigiri and beverages like coffee and tea. The early serving time at 6:30 AM is particularly convenient for those catching early transportation. Despite some feedback about the limited variety, especially for Western options, the breakfast adds value to the hotel stay.
Rooms at Ace Inn Matsumoto are generally clean and well-maintained, albeit compact and showing signs of age. Guests note the cleanliness and comfort, though some issues like dust and minor stains persist. The bathrooms, while functional, are small and could use updates. Despite these minor drawbacks, the affordability of single rooms and the option to book adjacent rooms are advantageous for budget travelers and groups.
Cleanliness receives positive reviews overall with many guests noting the well-kept and comfortable rooms. However, some attention to detail is needed, as occasional dust and minor cleanliness issues mar the otherwise tidy environment. The staff's efforts and friendly demeanor significantly enhance the guest experience, offsetting these minor issues.
The staff at Ace Inn Matsumoto are frequently lauded for their exceptional service, friendliness and efficient assistance. Guests appreciate the front desk team's helpfulness in guiding them and managing luggage before check-in, making the stay more pleasant and stress-free. While there are minimal instances of unfriendly behavior, the general consensus is overwhelmingly positive with the staff contributing to a welcoming atmosphere.
Despite the convenience of free Wi-Fi, its slow speed and intermittent connectivity can be a challenge, especially during peak hours. While the hotel's staff are aware of the issue, the Wi-Fi might not suffice for tasks requiring stable and fast internet access.
Parking at Ace Inn Matsumoto offers a mix of experiences. Free parking and bike parking in front of the hotel are appreciated, though the distance of the primary parking lot and unclear instructions regarding parking tickets can be problematic. Improved proximity and better signage would enhance guest satisfaction.
Beds are generally comfortable, spacious and clean, providing a notably good sleep experience. While some guests have mixed opinions on pillows and futons, the overall feedback suggests a satisfactory and restful night.
Overall, Ace Inn Matsumoto stands out as a reliable three-star hotel offering high value for money. Its prime location, satisfactory breakfast, clean accommodations and exceptional staff make it an excellent choice for budget-conscious travelers seeking practical and affordable lodging.
Categories
The complimentary breakfast, though mixed in reviews, is appreciated by many for its convenience and a satisfactory start to the day. Guests often enjoy the selection of scrambled eggs, sausages, bread, croissants, green salad, onigiri and beverages like coffee and tea. The early serving time at 6:30 AM is particularly convenient for those catching early transportation. Despite some feedback about the limited variety, especially for Western options, the breakfast adds value to the hotel stay.
Rooms at Ace Inn Matsumoto are generally clean and well-maintained, albeit compact and showing signs of age. Guests note the cleanliness and comfort, though some issues like dust and minor stains persist. The bathrooms, while functional, are small and could use updates. Despite these minor drawbacks, the affordability of single rooms and the option to book adjacent rooms are advantageous for budget travelers and groups.
Cleanliness receives positive reviews overall with many guests noting the well-kept and comfortable rooms. However, some attention to detail is needed, as occasional dust and minor cleanliness issues mar the otherwise tidy environment. The staff's efforts and friendly demeanor significantly enhance the guest experience, offsetting these minor issues.
The staff at Ace Inn Matsumoto are frequently lauded for their exceptional service, friendliness and efficient assistance. Guests appreciate the front desk team's helpfulness in guiding them and managing luggage before check-in, making the stay more pleasant and stress-free. While there are minimal instances of unfriendly behavior, the general consensus is overwhelmingly positive with the staff contributing to a welcoming atmosphere.
Despite the convenience of free Wi-Fi, its slow speed and intermittent connectivity can be a challenge, especially during peak hours. While the hotel's staff are aware of the issue, the Wi-Fi might not suffice for tasks requiring stable and fast internet access.
Parking at Ace Inn Matsumoto offers a mix of experiences. Free parking and bike parking in front of the hotel are appreciated, though the distance of the primary parking lot and unclear instructions regarding parking tickets can be problematic. Improved proximity and better signage would enhance guest satisfaction.
Beds are generally comfortable, spacious and clean, providing a notably good sleep experience. While some guests have mixed opinions on pillows and futons, the overall feedback suggests a satisfactory and restful night.
Overall, Ace Inn Matsumoto stands out as a reliable three-star hotel offering high value for money. Its prime location, satisfactory breakfast, clean accommodations and exceptional staff make it an excellent choice for budget-conscious travelers seeking practical and affordable lodging.
Hotel with Parking
Ace Inn Matsumoto has paid parking available in contract parking areas on the hotel grounds and next to the hotel. Free parking is available in the Hotel Buena Vista multi-story car park, a 5-minute walk away.
Cheap Hotel
Ace Inn provides a simple and affordable lodging option in Matsumoto. It offers essential amenities for budget-conscious travelers.
3-Star Hotel
Ace Inn Matsumoto offers a good breakfast and clean rooms. Its location is close to the train station, making it accessible for travelers.
Hotel near Nightlife Spots
Guest Reviews
Ace Inn Matsumoto boasts an enviable location that consistently receives high praise from guests. Situated right next to Matsumoto Station, this hotel offers unrivaled convenience for travelers. The access to both the train station and bus terminal just across the street makes it a strategic choice for anyone looking to explore the city or continue their journey with ease.
The location is not only central but also enables guests to make the most of their time, even with tight schedules. Whether arriving late or needing to leave luggage for a quick sightseeing jaunt, the proximity to the station facilitates seamless experiences. Furthermore, the central location places guests in close proximity to numerous restaurants, convenience stores and local attractions, providing a well-rounded base for both leisure and business visitors.
Overall, Ace Inn Matsumoto is lauded for its exceptional positioning which contributes to its high cost performance. The convenience of being able to move easily around the city and access essential amenities makes it a highly recommended choice for travelers seeking both value and location.
Ace Inn Matsumoto offers a complimentary breakfast, which has received mixed reviews from guests. On the positive side, many guests appreciated the convenience of the free breakfast service, finding it delicious, satisfying and a good deal. The breakfast often includes items like scrambled eggs, sausages, bread, croissants, green salad, onigiri and beverages such as coffee and tea. Guests frequently mentioned that the bread, in particular, was delicious. For those early risers, breakfast is served starting at 6:30 AM, which is convenient for those catching an early bus or train.
However, some guests noted that the breakfast choices are somewhat limited, especially for a Western-style breakfast. The variety of the buffet was often described as meager, simple or with few options, focusing mainly on Japanese side dishes. Despite these limitations, many visitors found the breakfast satisfactory for a short stay and appreciated the effort to provide a free morning meal.
Overall, while the breakfast might not impress those seeking a wide variety of options, it offers a decent start to the day and adds value to the stay at Ace Inn Matsumoto.
Ace Inn Matsumoto offers rooms that are generally clean and well-maintained, typical of a business hotel, though they do show signs of age. The rooms vary in size with many guests noting they are on the smaller side but still adequate for solo travelers or couples who prioritize budget over space. Despite their compactness, most rooms are praised for their cleanliness and comfort, although a few guests had issues with dust and slight stains.
The bathrooms are often described as very small and outdated with some guests mentioning an unpleasant odor. Room facilities are basic and could benefit from modernization. The air conditioning in the rooms can be difficult to control and there is a lack of electrical outlets for devices.
A positive standout is the option for affordable single rooms and the ability to book rooms side by side, which makes it convenient for groups traveling together. The rooms generally do not offer much of a view and some guests experienced noise issues due to thin walls.
All in all, while the hotel’s room facilities may seem a bit dated and small, Ace Inn Matsumoto offers a clean and functional space at a budget-friendly price, making it a suitable choice for short stays or business trips.
Guest reviews of Ace Inn Matsumoto highlight a generally positive impression of the beds, describing them as comfortable, spacious and large. Many guests appreciated the right level of firmness in the bedding, which contributed to a good night's sleep. The beds were particularly praised for being clean and comfortable, which is noteworthy for the price point.
However, there were some mixed opinions with a few guests finding the pillows either too flat or too hard, which detracted from their overall comfort. Additionally, a couple of reviews mentioned issues such as holes in the bedsheet covers and futons being thin and cold. There was also a mention of feeling cramped on semi-double beds and practically sleeping on top of each other in some instances.
Despite these isolated concerns, most feedback indicates that the beds at Ace Inn Matsumoto provide a satisfactory and comfortable sleeping experience for guests.
Ace Inn Matsumoto generally receives positive feedback regarding room cleanliness, though some issues persist. Guests frequently appreciated the clean and well-maintained rooms despite the hotel's older facilities. Many reviews highlight that rooms were comfortable and tidy with good cleanliness being well-maintained overall. The clean and easy-to-use rooms, along with friendly staff and convenient location, contribute positively to the guest experience.
However, there were notable concerns mentioned by a few guests. Some reported finding dust in corners and on surfaces such as TV remotes and air purifiers. On occasion, previous guests' hair was found on bathroom floors and the unit bath emitted an unpleasant smell. These isolated incidents suggest that while visible areas are generally clean, more attention to detail could enhance the overall experience. Despite these issues, the general consensus remains that Ace Inn Matsumoto offers a satisfactory level of cleanliness for its guests.
Ace Inn Matsumoto has garnered a notable reputation for its exceptional staff, evidently surpassing expectations given its price level. The customer service provided by the team frequently receives high marks, described as excellent, friendly and polite. Guests often highlight the staff's willingness to go above and beyond, particularly at the front desk where they are noted for their helpfulness in guiding guests and managing luggage storage before check-in.
The reception desk has been repeatedly praised for its polite and formal approach. Many guests appreciated the clear demonstrations on operating the check-in machine, making the process smooth and stress-free. Moreover, the welcoming demeanor of both the front desk and cleaning staff contributes to a pleasant and comfortable stay.
Issues, although minimal, were not entirely absent. A few reviews mention instances of unfriendly behavior and service delays at check-in. Nonetheless, the overwhelming consensus points to a positive guest experience with the kind and responsive attitude of the staff leaving a lasting impression.
In summary, despite some isolated setbacks, Ace Inn Matsumoto's staff is generally well-regarded for their kindness, efficiency and high standard of customer service, which significantly enhances the overall guest experience.
The Wi-Fi at Ace Inn Matsumoto provides a complimentary service, which many guests found useful. However, it is often noted for its slow speed and intermittent connectivity. Some guests experienced difficulty maintaining a stable connection, particularly during evening hours when usage likely increases. Although there are reports of the Wi-Fi signal being weak or even failing to connect at times, the hotel's staff, including employee Kobayashi, are aware of the issues. Despite the helpful intent of the free Wi-Fi, it may not suffice for work-related tasks that require a reliable and fast internet connection.
Ace Inn Matsumoto offers a mix of parking options, which have garnered varied feedback from guests. Many appreciated the availability of free parking with some highlighting a lot conveniently located near the station. For cyclists, being able to park bikes right in front of the hotel was a nice perk. Nevertheless, several reviews pointed out that the primary parking lot is quite a distance away, making it less convenient for those with heavy luggage or who prefer closer proximity. Some guests also faced challenges in finding the free parking lot and found the lack of clear instructions regarding parking tickets frustrating. Additionally, there were mentions of high parking fees for alternative spots. Providing closer, well-marked parking would significantly enhance the guest experience.
Ace Inn Matsumoto offers a reliable option for travelers seeking reasonable accommodation costs without compromising quality. Described as having high cost performance, guests consistently highlight the hotel's good value for money. With an affordable and competitive pricing structure, it caters well to budget-conscious visitors. The facilities are basic, typical of a regular business hotel, but are sufficient for a cost-effective stay. Overall, the hotel meets the expectations for a three-star rating, emphasizing affordability and practicality.
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Location
The location is not only central but also enables guests to make the most of their time, even with tight schedules. Whether arriving late or needing to leave luggage for a quick sightseeing jaunt, the proximity to the station facilitates seamless experiences. Furthermore, the central location places guests in close proximity to numerous restaurants, convenience stores and local attractions, providing a well-rounded base for both leisure and business visitors.
Overall, Ace Inn Matsumoto is lauded for its exceptional positioning which contributes to its high cost performance. The convenience of being able to move easily around the city and access essential amenities makes it a highly recommended choice for travelers seeking both value and location.
Breakfast
However, some guests noted that the breakfast choices are somewhat limited, especially for a Western-style breakfast. The variety of the buffet was often described as meager, simple or with few options, focusing mainly on Japanese side dishes. Despite these limitations, many visitors found the breakfast satisfactory for a short stay and appreciated the effort to provide a free morning meal.
Overall, while the breakfast might not impress those seeking a wide variety of options, it offers a decent start to the day and adds value to the stay at Ace Inn Matsumoto.
Rooms
The bathrooms are often described as very small and outdated with some guests mentioning an unpleasant odor. Room facilities are basic and could benefit from modernization. The air conditioning in the rooms can be difficult to control and there is a lack of electrical outlets for devices.
A positive standout is the option for affordable single rooms and the ability to book rooms side by side, which makes it convenient for groups traveling together. The rooms generally do not offer much of a view and some guests experienced noise issues due to thin walls.
All in all, while the hotel’s room facilities may seem a bit dated and small, Ace Inn Matsumoto offers a clean and functional space at a budget-friendly price, making it a suitable choice for short stays or business trips.
Beds
However, there were some mixed opinions with a few guests finding the pillows either too flat or too hard, which detracted from their overall comfort. Additionally, a couple of reviews mentioned issues such as holes in the bedsheet covers and futons being thin and cold. There was also a mention of feeling cramped on semi-double beds and practically sleeping on top of each other in some instances.
Despite these isolated concerns, most feedback indicates that the beds at Ace Inn Matsumoto provide a satisfactory and comfortable sleeping experience for guests.
Cleanliness
However, there were notable concerns mentioned by a few guests. Some reported finding dust in corners and on surfaces such as TV remotes and air purifiers. On occasion, previous guests' hair was found on bathroom floors and the unit bath emitted an unpleasant smell. These isolated incidents suggest that while visible areas are generally clean, more attention to detail could enhance the overall experience. Despite these issues, the general consensus remains that Ace Inn Matsumoto offers a satisfactory level of cleanliness for its guests.
Staff
The reception desk has been repeatedly praised for its polite and formal approach. Many guests appreciated the clear demonstrations on operating the check-in machine, making the process smooth and stress-free. Moreover, the welcoming demeanor of both the front desk and cleaning staff contributes to a pleasant and comfortable stay.
Issues, although minimal, were not entirely absent. A few reviews mention instances of unfriendly behavior and service delays at check-in. Nonetheless, the overwhelming consensus points to a positive guest experience with the kind and responsive attitude of the staff leaving a lasting impression.
In summary, despite some isolated setbacks, Ace Inn Matsumoto's staff is generally well-regarded for their kindness, efficiency and high standard of customer service, which significantly enhances the overall guest experience.
Wi-Fi
Parking
3 Star
No, Ace Inn Matsumoto doesn't have any pool.
No, a spa isn't available at Ace Inn Matsumoto.
No, Ace Inn Matsumoto doesn't allow dogs.
Yes, parking facilities are available at Ace Inn Matsumoto.
No, Ace Inn Matsumoto doesn't have a gym.
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