Hotels in Matoury

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Info Summary of reviewsHotel La Marmotte is a charming and convenient retreat for travelers seeking a peaceful setting surrounded by greenery. The hotel's location close to the airport and local restaurants is a plus and guests appreciate the safe parking space for their bikes. The hotel's exterior décor and forest views are also praised. The staff is friendly and accommodating with receptionists and other staff members receiving high praise for their welcoming attitudes. The pool is enjoyable and clean and guests appreciate the proximity of the pool to the restaurant for added convenience. While there are some issues with the breakfast options and limited connectivity of the wifi, guests on the ground floor do have access to a reliable connection. The hotel's affordable price point makes it a decent option for a budget stay, although some guests have reported outdated and poorly maintained rooms with cleanliness issues. Despite these drawbacks, guests appreciate the calm and clean environment of the hotel with spotless pools and protocols for cleanliness during breakfast service. Overall, Hotel La Marmotte is a great choice for those seeking a quiet stay in Matoury.
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Info Summary of reviewsHotel La Chaumiere garners positive reviews for its tranquil location and overall guest experience despite some areas needing improvement. Nestled just outside Cayenne along RN1, it offers a serene retreat with beautiful views and a peaceful atmosphere. Proximity to the city and the airport adds convenience, while the lovely garden and pool area enhance the overall charm. The picturesque and clean pool area is a favorite among visitors, contributing to the idyllic setting.

Breakfast at the hotel provides a mixed experience. While some guests enjoyed the hearty and varied options, others found the variety and replenishment lacking. Nonetheless, the friendly and helpful staff in the breakfast area positively impacted the morning meal experience.

The dining experience at Hotel La Chaumiere requires attention. Guests have noted closures and limited options at the on-site restaurant. Instances of poorly equipped kitchens and supply issues during public holidays contributed to dissatisfaction. Verifying the status of dining services before arrival is recommended.

Rooms at the hotel are described as clean and cozy by some, but others point out the need for renovations and better maintenance. While the atmosphere is friendly and serene, issues like outdated furnishings, cleanliness inconsistencies and poor soundproofing detract from comfort. Attention to bathroom renovations would significantly enhance the guest experience.

Cleanliness at the hotel is generally appreciated with some guests praising daily cleaning and the availability of fresh towels and sheets. However, issues like mold, dirty areas and occasional pests have been reported, indicating room for improvement in maintaining high cleanliness standards.

The staff at Hotel La Chaumiere generally receive commendation for their courteous, kind and professional demeanor. Friendly and respectful service contributes to a welcoming atmosphere, although some reports of unresponsive and rude behavior highlight a need for occasional improvement in staff training and organization.

A major positive aspect is the hotel's secure and ample parking facility, providing peace of mind for guests traveling by car. The parking availability and security are consistently praised.

One of the most widely appreciated features is the comfort of the beds. Guests frequently describe them as very comfortable and cozy, though some noted that soundproofing and linen quality could be improved.

In summary, Hotel La Chaumiere stands out for its tranquil setting, attractive pool area and comfortable beds with staff friendliness adding to a pleasant stay. To fully meet guest expectations, improvements in breakfast variety, dining options, room maintenance and cleanliness are suggested.
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Info Summary of reviewsHotel L'ebene Verte offers a secluded and serene retreat in the heart of tropical vegetation, just 4 km from Cayenne. Its location provides a perfect balance of tranquility and convenience, being close to Matoury, the airport and a modern shopping center. The on-site restaurant enhances the experience by offering convenient dining options in a lovely garden setting.

Guests appreciate the pleasant breakfast with descriptions ranging from great to hearty, especially enjoying items like the delicious fruit salad. The calm atmosphere and friendly owner contribute to a positive morning routine. However, improvements could be made in variety and quality, particularly with local fruits and reducing the sweetness of items.

The hotel's rooms are highly praised for their spaciousness, comfort and cleanliness. Featuring king-size beds, balconies and terraces, the rooms cater to a luxurious and functional stay. While some furnishings appear slightly outdated and issues like mosquitoes and noisy air conditioners are noted, the well-maintained shower facilities and the proximity to the pool offer additional conveniences.

Cleanliness is a strong point at Hotel L'ebene Verte with guests consistently noting the very clean and spacious rooms. The pool is also well-maintained. Some minor issues, such as dusty terraces and mold in some bathrooms, have been highlighted, but these do not overshadow the overall positive feedback on cleanliness.

The staff at the hotel earn high marks for their friendliness, attentiveness and excellent service. Guests feel warmly welcomed and appreciate the communicative and accommodating nature of the managers and staff. The reception team and cleaning staff are particularly praised for their friendliness, significantly enhancing the guest experience.

Beds are another highlight with spacious king-size options and comfortable mattresses ensuring a restful stay. Cleanliness and comfort are recurring themes with numerous mentions of very comfortable bedding, including supportive mattresses and nice pillows, making the hotel a reliable choice for a good night’s rest.

In summary, Hotel L'ebene Verte is celebrated for its tranquil location, comfortable and spacious rooms, excellent cleanliness and welcoming staff, creating a preferred choice for many travelers. Although there are small areas for improvement, the overall experience remains highly positive.
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