World > South America > French Guiana > Cayenne > Matoury > Hotels in Matoury > Hotel La Marmotte**

Hotel La Marmotte**

Matoury , Pk6, Rn2, Route De Rochambeau (Show on Map)

6.3

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel La Marmotte** is a charming and convenient retreat for travelers seeking a peaceful setting surrounded by greenery. The hotel's location close to the airport and local restaurants is a plus and guests appreciate the safe parking space for their bikes. The hotel's exterior décor and forest views are also praised. The staff is friendly and accommodating with receptionists and other staff members receiving high praise for their welcoming attitudes. The pool is enjoyable and clean and guests appreciate the proximity of the pool to the restaurant for added convenience. While there are some issues with the breakfast options and limited connectivity of the wifi, guests on the ground floor do have access to a reliable connection. The hotel's affordable price point makes it a decent option for a budget stay, although some guests have reported outdated and poorly maintained rooms with cleanliness issues. Despite these drawbacks, guests appreciate the calm and clean environment of the hotel with spotless pools and protocols for cleanliness during breakfast service. Overall, Hotel La Marmotte** is a great choice for those seeking a quiet stay in Matoury.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Room Types

Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

About Hotel La Marmotte**

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Guest Reviews

6.3

Rated

Location

Hotel La Marmotte** boasts a convenient and beautiful location for guests. Situated close to the airport, it provides ease of access for travelers, as well as a peaceful setting surrounded by greenery. Guests appreciated the safe parking space for their bikes and proximity to local restaurants. The hotel's exterior décor and forest views also received praise. The quiet and relaxing atmosphere of the hotel, including the well-maintained pool and restaurant nearby, added to the positive experience. The hotel's ideal location for business meetings and convenience to the airport were also noted. Overall, Hotel La Marmotte** provides a discreet and pleasant retreat from the hustle and bustle of the city with easy access to nearby amenities.

Breakfast

Guests have varied opinions about the breakfast at Hotel La Marmotte. Some guests appreciate the nice breakfast and the welcoming staff. A few guests mention the copious breakfast served on a pleasant terrace. However, many reviews express disappointment with the limited and basic breakfast options. Some guests mention missing items like scrambled eggs, fresh bread, fruits and natural yogurt. Some guests also complain about the vintages equipment used for breakfast and the unavailability of basic items like cups and utensils. Few guests mention cleanliness issues, insect presence and a mediocre quality breakfast.

Rooms

Hotel La Marmotte** offers a quiet stay with spacious rooms and unique hexagonal building design. Some rooms have beautiful views of the surroundings. However, many reviews mentioned outdated and poorly maintained rooms with broken showers, old furnishings and lack of necessary amenities such as WiFi and TV channels. Cleanliness was also an issue with complaints of rusted refrigerators and remnants of mold and mildew on walls and ceilings. Additionally, some guests reported issues with pests and unfriendly staff. Despite the drawbacks, the hotel's affordable price point makes it a decent option for a budget stay.

Beds

Hotel La Marmotte** has received mixed reviews regarding their beds. Several guests complained about the size and quality of the beds with some of them being too small, noisy or uncomfortable. However, there were also positive comments regarding the comfortable beds and clean bedding. Some guests also appreciated the air conditioning and the bedside location. While some rooms lacked sufficient beds for larger parties, other guests enjoyed peaceful and comfortable sleep on the pleasant mattresses.

Cleanliness

Hotel La Marmotte** has received mixed reviews regarding its cleanliness. While some guests have reported issues with maintenance, such as dirty joints and old equipment that barely works, others have praised the cleanliness of their rooms, particularly the daily housekeeping. However, there have been reports of small rooms and slippery shower floors. Some guests have also noticed a lack of bathroom towels and a strong cigarette odor throughout the hotel. The pool and terrace have been described as dirty with trash and tissues left around. Further cleanliness issues have been reported, including old furniture, rusty fridges and inadequate hygiene, especially in common areas. Some guests have also complained about bugs, including cockroaches, in their rooms. Despite these issues, other guests have appreciated the calm and clean environment of the hotel with spotless pools and protocols for cleanliness during breakfast service.

Staff

Hotel La Marmotte** boasts a friendly and accommodating staff that goes out of their way to ensure guests have a comfortable stay. Guests have noted how helpful and attentive the personnel are with receptionists and other staff members receiving high praise for their welcoming attitudes. The breakfast service and hospitality stand out as positive experiences with guests remarking on the warm welcome and great service. While there have been some negative comments, most guests emphasize the kindness and helpfulness of the staff, who are always ready to help address any issues that arise. Overall, guests highly recommend the hotel for its pleasant and attentive personnel.

Wi-Fi

Guests at Hotel La Marmotte** have commented on the wifi with some experiencing a lack of equipment, weak signal and limited connectivity. However, guests on the ground floor have enjoyed a free and reliable connection with some even able to work peacefully. Unfortunately, the wifi is not accessible on the upper floors with no code provided or communicated. Some guests have also reported concerns with the paid wifi service and its provider. Overall, while there are some issues with the connectivity, those on the ground floor do have access to a reliable wifi connection.

Pool

Hotel La Marmotte** boasts a pool that is enjoyable and clean according to positive reviews. Guests appreciate the proximity of the pool to the restaurant for added convenience. Although there were a few negative comments about the maintenance aspect of the pool, guests still found the pool to be a great place to relax and unwind. Some guests had issues with noise pollution coming from machinery in the vicinity of the pool. Despite some issues, the pool was a great addition to the hotel and offered a serene and peaceful environment. Certain guests were unable to use the pool due to pandemic restrictions but overall, guests enjoyed having the pool available for use.

Accessible

Hotel La Marmotte** is a charming destination, praised for its convenient location and accessibility features. While some minor maintenance issues were reported, guests appreciated the accessible accommodations, including a manageable slope and the ability to access the hotel at all hours. While the equipment could use some updating, the hotel is a great choice for those seeking a quiet stay in Matoury.

Yes, Hotel La Marmotte** has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel La Marmotte**.

Yes, Hotel La Marmotte** welcomes dogs.

Yes, parking facilities are available at Hotel La Marmotte**.

No, Hotel La Marmotte** doesn't have a gym.

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