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Summary of reviewsRésidence Carpe Diem receives generally positive reviews, particularly highlighting its convenient location, spacious rooms, staff hospitality and reliable Wi-Fi. The hotel is praised for its proximity to major transportation hubs like the Saint-Charles train station and nearby landmarks such as Palais Longchamp, making it accessible for travelers. The quiet and serene environment, enhanced by a residential complex with a garden and terrace, ensures a peaceful stay despite being near the city center.
The rooms at Résidence Carpe Diem are spacious, often equipped with kitchen facilities, which guests find handy for meal preparation. They provide a comfortable and quiet retreat, although some minor issues such as room cleanliness, small showers and occasional pest problems have been noted. The beds receive mixed reviews with some guests finding them comfortable while others encounter discomfort due to thin or sagging mattresses.
Cleanliness throughout the residence is mostly commended with the maintenance staff recognized for their efforts. However, a few guests encountered cleanliness issues, indicating room for improvement in certain areas and better upkeep of the surrounding neighborhood.
The staff at Résidence Carpe Diem are widely praised for their friendliness, professionalism and responsiveness. Specific staff members are frequently mentioned for their exceptional service, making the check-in process smooth and the overall stay more enjoyable. The team’s ability to communicate effectively despite language barriers further enhances guest experiences.
Free Wi-Fi at the residence is generally reliable with only a few guests facing initial connectivity issues that are often quickly resolved. Secure parking is another appreciated feature, though some guests noted access difficulties and considered the cost a bit high.
Overall, Résidence Carpe Diem offers a budget-friendly and well-equipped option for visitors. It is especially suitable for short stays, providing all necessary amenities and good value for money. While some improvements in room maintenance and bedding quality could enhance the experience, the residence remains a compelling choice for travelers looking for convenience and friendly service. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Cheap Aparthotel
Small Aparthotel
3-Star Aparthotel
Room Types
Studio ApartmentFeaturing a private entrance, this apartment consists of a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Résidence Carpe Diem offers a mixed bag of opinions regarding its location, though positive aspects do stand out. The hotel boasts a prime proximity to major transportation hubs, particularly the Saint-Charles train station. A notable convenience for travelers, it ensures easy access to both the tram and metro systems within a short distance. The hotel's position close to Palais Longchamp is another advantage; guests can comfortably walk to this landmark.
Although the establishment is near the center of Marseille, it provides a peaceful atmosphere, ensuring a quiet night's sleep. It's nested in a residential complex with a magnificent garden and terrace, contributing to a serene environment.
However, some reviews pointed out drawbacks. The area can feel somewhat isolated at night, far from the bustling city center and certain areas nearby are described as depressed and potentially unsafe. The immediate neighborhood, while quiet, lacks nearby shops, bars and restaurants, which may be a downside for some guests.
Despite these concerns, the convenience of public transport, cleanliness and hospitable staff like Antoinette and Amel make Résidence Carpe Diem a notable option for those visiting Marseille, especially if easy access to transit and a quieter setting are priorities.
Rooms
The rooms at Résidence Carpe Diem are generally spacious, often resembling apartments complete with kitchen facilities. Many guests appreciated the well-equipped kitchens, which include everything necessary for quick and easy meal preparation. The spaces typically feature a private bathroom, living room and ample accommodations perfect for a comfortable stay.
Accommodations are quiet and peaceful with most rooms offering a large area and convenient amenities like a fridge and mini kitchen. The beds were noted to be comfortable, making for a relaxing stay. However, there were some concerns about cleanliness and the state of the mattresses in a few reviews. Some rooms appeared darker than expected with a few guests mentioning issues such as ants, mosquitoes and the occasional unstocked cleaning supplies.
The showers in the rooms were a point of contention with several guests finding them too small and impractical for comfortable use. Despite these minor drawbacks, many guests found the rooms to be a great option for a few days, thanks to their spaciousness and the provided essentials.
Overall, Résidence Carpe Diem offers ample and well-equipped accommodations that could benefit from small improvements in cleanliness and shower space.
Beds
Reviews for the beds at 'Résidence Carpe Diem' present a mixed picture. While some guests appreciated attributes such as comfortable and spacious beds and others remarked positively on the overall darkness of the room which facilitated better sleep, many reported discomfort. Common issues included mattresses that were too thin, sagging or dipped in the middle and excessive firmness. There were also mentions of stained pillows and reports of bed bugs, detracting from the overall experience. The need for revamped bedding was a recurring suggestion, indicating that updates could significantly enhance guest comfort.
Cleanliness
Résidence Carpe Diem offers an array of accommodations that generally receive positive feedback regarding cleanliness. Guests frequently describe the rooms and common areas as clean, tidy and spacious with some praising them as extremely clean and well-maintained. Many find the accommodation to be comfortable, reasonably priced and easily accessible, appreciating the attentiveness and friendliness of the maintenance staff.
The studios come equipped with basic amenities, including clean kitchenettes and good quality sheets and towels. Visitors mention that the location is convenient, being close to the city center and overall quiet and peaceful.
However, there are mixed reviews as well with some guests encountering issues such as dust, hair and ants in their rooms, dirty sheets and dishes and maintenance concerns in the bathrooms. A few reviewers remarked on the need for improvement in kitchen cleanliness and the overall maintenance of certain areas. Safety and cleanliness of the surrounding neighborhood also received critical remarks in some comments.
Overall, while many guests found their stay at Résidence Carpe Diem satisfactory and praised its cleanliness and comfort, some reviews indicate that there is room for improvement to ensure a consistent experience for all visitors.
Staff
Résidence Carpe Diem prides itself on its exceptional staff, who have received glowing reviews from guests for their friendliness and professionalism. The managers are frequently highlighted as amazing, always ensuring a welcoming and efficient check-in process. Notably, guests have praised specific staff members, such as Guillaume, who is extremely friendly and easily reachable and Véronique and Mrs. Antoinette, both known for their pleasant and warm receptions.
The staff's responsiveness and availability are highly appreciated with many guests noting the attentive and kind nature of the team. Communication is generally good with staff ready to assist and make efforts to bridge language barriers when necessary. Despite a few comments regarding difficulties in communication and occasional staff absences, the overall impression is one of a committed and welcoming team dedicated to providing great service.
In summary, the staff at Résidence Carpe Diem consistently go above and beyond to ensure a delightful and hassle-free stay, making guests feel valued and well-cared-for throughout their visit.
Wi-Fi
Résidence Carpe Diem offers a commendable experience with its Wi-Fi connectivity. Many guests have complimented the good performance of both TV and Wi-Fi, making it a convenient choice for those needing reliable internet access during their stay. While some faced initial issues connecting, such as the network name not appearing or difficulties with the data provided by staff, these problems were typically resolved, often with the help of the owner.
Generally, the Wi-Fi is described as good and reliable, contributing positively to the overall stay, along with other appreciated aspects like the calm atmosphere and cleanliness. Although there are some setbacks, including the inconvenience of not being able to pay with a card, once the Wi-Fi is up and running, it works well, thus enhancing the overall comfort and satisfaction at Résidence Carpe Diem.
Parking
Résidence Carpe Diem offers several parking options that guests generally appreciate for their convenience and security in a bustling city like Marseille. The owner provides a secured parking lot just 50 meters away and guests can also rent private parking spaces for an additional cost, typically around €12 per day. This option is highly recommended due to the area's parking challenges. The parking facilities are perceived as very secure, though some guests noted that access can be difficult and the cost may be considered high. While there were occasional mentions of difficulty finding a free parking spot and misinformation about free parking availability, the overall feedback highlights the benefit of having a secured parking solution so close to the residence.
3 Star
Résidence Carpe Diem offers a budget-friendly accommodation option with a great price to quality ratio. The rooms are well-equipped and clean, making it a suitable choice for short stays of one or two nights. Located conveniently close to Palais Longchamp and near the main train station, the residence provides easy access to important landmarks and transportation hubs. The terrace is a nice addition, providing a pleasant space to relax. However, the shower can feel cramped for larger guests or those who are claustrophobic.
While basic communication from the staff is good, some requests may not be fulfilled upon arrival. The accommodation is simple but provides all necessary amenities. It's a reasonably good choice if expectations are managed, especially considering the attractive pricing. Some minor areas for improvement exist, but overall, the place offers a good value for the money spent.
No, Résidence Carpe Diem doesn't have any pool.
No, a spa isn't available at Résidence Carpe Diem.
No, Résidence Carpe Diem doesn't allow dogs.
Yes, parking facilities are available at Résidence Carpe Diem.