nhow Marseille
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Summary of reviewsNhow Marseille enjoys a prime location along the Mediterranean Sea, offering a serene escape while maintaining convenient access to Marseille's city center via public transportation. The hotel provides picturesque views, particularly appealing for relaxation and morning jogs. The property’s design and interior decoration are highly appreciated, adding to the overall ambiance, making it suitable for various types of stays.
Guests frequently commend the breakfast for its variety, quality and the pleasant setting, although some find it pricey. The dining experience is generally positive with high marks for the food quality and service, especially dishes like tuna carpaccio and bonito tataki. However, the restaurant's high prices and limited menu options have been noted as potential downsides.
Rooms are praised for being modern, spacious and clean with standout sea views enhancing the relaxing experience. Some suites with balconies are particularly favored. However, there are occasional mentions of cleanliness issues, noise and outdated elements in some rooms.
Cleanliness throughout the hotel receives mixed reviews. While many guests find their rooms and certain areas very clean, others point out issues in common areas such as dirty carpets and poorly maintained facilities. Public areas sometimes fall short of the high cleanliness standards expected.
The staff at nhow Marseille are often described as exceptionally friendly, professional and attentive, ensuring a welcoming experience. Specific team members frequently receive praise for their service, though there are sporadic mentions of less satisfactory interactions, particularly at the reception.
The free WiFi is generally reliable and appreciated, though some guests experience connectivity issues. The spa offers quality treatments and a relaxing environment but may incur additional costs and accessibility limitations. The pool area stands out for its stunning views and clean facilities, despite some concerns over temperature and cleanliness.
Parking facilities are secure but come with high fees and some navigation challenges, including tight spaces and occasional access issues. The secure parking and valet service provide convenience for many guests, although some feel these features should be more transparently communicated.
Electric vehicle charging stations are favorably noted for their convenience, although availability can sometimes be an issue.
Overall, nhow Marseille is celebrated for its beautiful location, high-quality amenities and excellent staff, making it a desirable choice for a stay on the Mediterranean, though there are areas with room for improvement regarding pricing and maintenance.
Categories
Guests frequently commend the breakfast for its variety, quality and the pleasant setting, although some find it pricey. The dining experience is generally positive with high marks for the food quality and service, especially dishes like tuna carpaccio and bonito tataki. However, the restaurant's high prices and limited menu options have been noted as potential downsides.
Rooms are praised for being modern, spacious and clean with standout sea views enhancing the relaxing experience. Some suites with balconies are particularly favored. However, there are occasional mentions of cleanliness issues, noise and outdated elements in some rooms.
Cleanliness throughout the hotel receives mixed reviews. While many guests find their rooms and certain areas very clean, others point out issues in common areas such as dirty carpets and poorly maintained facilities. Public areas sometimes fall short of the high cleanliness standards expected.
The staff at nhow Marseille are often described as exceptionally friendly, professional and attentive, ensuring a welcoming experience. Specific team members frequently receive praise for their service, though there are sporadic mentions of less satisfactory interactions, particularly at the reception.
The free WiFi is generally reliable and appreciated, though some guests experience connectivity issues. The spa offers quality treatments and a relaxing environment but may incur additional costs and accessibility limitations. The pool area stands out for its stunning views and clean facilities, despite some concerns over temperature and cleanliness.
Parking facilities are secure but come with high fees and some navigation challenges, including tight spaces and occasional access issues. The secure parking and valet service provide convenience for many guests, although some feel these features should be more transparently communicated.
Electric vehicle charging stations are favorably noted for their convenience, although availability can sometimes be an issue.
Overall, nhow Marseille is celebrated for its beautiful location, high-quality amenities and excellent staff, making it a desirable choice for a stay on the Mediterranean, though there are areas with room for improvement regarding pricing and maintenance.
Luxury Hotel
A designer hotel located by the sea, offering unique rooms with sea views, multiple swimming pools, and a spa. It provides a stylish and unconventional luxury experience.
Hotel Taking Steps Towards Sustainability
Nhow Marseille holds the Green Key environmental label, demonstrating its commitment to sustainable tourism. The hotel actively reduces its carbon footprint by utilizing green energy sources and improving energy efficiency. It also provides an electric charging station for vehicles.
Hotel for Honeymoon
This quirky hotel features street art and modern installations, offering chic and modern rooms with balcony views of the sea. The unique ambiance and stylish design provide a memorable and romantic experience.
Hotel with Spa
This hotel has thermal spring water filling the seafront pool. It also features a spa with two spa baths, a plunge pool, and a hammam. Guests can indulge in spa treatments, and the hotel offers a fitness center.
Dog Friendly Hotel
Offering a unique design and stunning sea views, this hotel provides a memorable stay. Welcoming pets, this hotel ensures that guests can enjoy their time with their canine companions.
Romantic Hotel
Identified as a 'Romantic stay', this hotel features bold contemporary design and offers breathtaking sea and mountain views from many rooms, which include balconies or terraces. It has a large outdoor pool and a spa with jacuzzis and a hammam, providing ample opportunities for relaxation and enjoying the views together.
Hotel with Swimming Pool
This hotel features a stylish swimming pool area with panoramic sea views. The modern design and amenities make it a popular choice for travelers seeking relaxation and luxury.
Indoor Pool Panoramic View Pool Outdoor Pool
Business Hotel
The nhow Marseille Palm Beach offers meeting facilities. The hotel's location and amenities make it suitable for business and leisure travelers.
Hotel with Parking
Located in Prado Bay, this hotel offers parking facilities. It features a swimming pool, spa, and fitness center with views of the Mediterranean Sea.
EV charging stations
Hotel with EV Charging Stations
This hotel is listed as having electric vehicle charging stations available for guests. It is a confirmed option for travelers with EVs in Marseille.
4-Star Hotel
This hotel features a unique design and offers panoramic sea views. It boasts an indoor pool, a gym, and modern amenities, ensuring a comfortable and memorable stay. It is well-suited for those seeking a stylish and well-equipped hotel.
Hotel with Outdoor Pool
The nhow Marseille boasts a large 250 sqm outdoor swimming pool, noted as the largest in the city, filled with water sourced from the rocks. It is open seasonally and offers a poolside bar and sun loungers for guests.
Hotel with Panoramic View Pool
Located in Marseille, this hotel offers a unique pool experience with views of the Mediterranean Sea. Its modern design and vibrant atmosphere make it a standout choice.
Hotel with Indoor Pool
This designer hotel offers a comprehensive wellness area, including an indoor heated pool, hammam, jacuzzis, and sensory showers. This provides a relaxing experience with sea views.
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
Guest Reviews
nhow Marseille boasts an exceptional location that offers guests a serene escape by the Mediterranean Sea. The hotel's prime positioning along the waterfront on the Corniche provides breathtaking sea views from almost every room, creating a tranquil atmosphere away from the hustle and bustle of Marseille's city center, which is approximately twenty minutes away by bus. The superb geographical setting is ideal for both relaxation and exploration, making it perfect for visits to nearby beaches, the Prado neighborhoods and the stunning Calanques.
Guests continually praise the hotel's serene and peaceful ambiance, contrasting nicely with the lively city atmosphere, making it an excellent spot for a restful getaway. The close proximity to public transportation ensures easy access to the Old Port and other city attractions, while the picturesque coastal setting is perfect for morning jogs, relaxation and taking in the sea breeze.
The hotel's design and interior decoration also receive high marks, complementing the beautiful natural surroundings and enhancing the overall experience. Whether for a romantic retreat, a family vacation or a sport-driven trip such as the Monte Cristo Challenge, nhow Marseille's location offers a unique blend of coastal charm and convenient accessibility, making it a true gem on the Mediterranean coastline.
Guests at nhow Marseille consistently praise the breakfast, describing it as generous, varied and of high quality. Many highlight the extensive selection of sweet and savory options, fresh products and the attention to detail in presentation. The buffet is frequently mentioned as abundant, diverse and delicious, making it worth the price even though some found it to be on the expensive side.
The breakfast is served from 6:30 am to 10:30 am and guests appreciate the flexibility, noting that staff accommodates latecomers courteously. The option for a hearty breakfast in the room is also available, adding convenience. The breakfast setting, particularly the terrace with sea views, enhances the dining experience, offering a pleasant start to the day.
While exceptional service and diverse offerings dominate the feedback, a few guests felt the price was steep relative to the quality. Some mentioned that the breakfast room could be better maintained and occasional service delays were noted.
Overall, nhow Marseille's breakfast receives high marks for its quality, variety and the spectacular setting, despite a few concerns about pricing and service efficiency.
The dining experience at nhow Marseille reveals a mix of impressions. The restaurant frequently earns praise for its delicious dishes, high-quality food and excellent service with specific commendations for items such as tuna carpaccio, bonito tataki and perfectly cooked fish served on the terrace. The room service also receives favorable reviews, especially for its prompt delivery and tasty options like burgers.
However, the restaurant's pricing comes under criticism for being on the expensive side and sometimes not matching the expected quality. Some guests find the menu to be too limited and there's mention of poor value for the cost of meals. The breakfast generally fares well, garnering positive remarks for its variety and delightful offerings, although a few note that it is somewhat pricy.
Serving staff in the restaurant are frequently described as friendly, contributing positively to the dining experience, though there are isolated comments about service needing improvement. Despite the beautiful setting and exceptional views, the pricing and menu limitations sometimes lead to discontent.
On the whole, while the on-site dining at nhow Marseille is noted for its quality and the wonderful flavors of its dishes, the high costs and limited menu options serve as recurring themes in guest feedback.
The rooms at nhow Marseille receive a mix of reviews, primarily leaning towards the positive. Guests frequently commend the rooms for being clean, modern and spacious with comfortable beds and functional amenities. The sea view from many rooms is a standout feature, often described as breathtaking and adding to the overall relaxation experience.
Room service is generally praised for its speed and the decor resonates well with most visitors, being noted as modern, bright and occasionally even psychedelic. Suites with balconies are particularly favored for their additional space and spectacular views. The hotel's premium rooms and suites are highlighted for their exceptional design, practicality and comfort.
However, there are some less favorable remarks as well. A few guests experienced issues with cleanliness, commenting on stains on carpets, furniture and occasional foul odors. Some rooms are reported to be noisy, either from neighboring guests or external elements such as air conditioning units. Additionally, there have been mentions of outdated room elements, insufficient maintenance and minor inconveniences with amenities not functioning correctly.
Overall, nhow Marseille offers stylish and comfortable accommodations with memorable sea views, though guests should be aware that some rooms may fall short of the high standards expected from a premium hotel.
When it comes to choosing accommodation at nhow Marseille, guests can expect top-notch comfort, particularly when it comes to the beds and bedding. The majority of reviews praise the hotel's comfortable and cozy bedding with many describing it as superb, excellent and of high quality. Guests frequently mention the excellent comfort of the beds with phrases like "super comfortable bed" and "very comfortable bed" recurring in the feedback. The hotel offers a variety of bed sizes, including king-size beds, which are also noted for their comfort.
However, there are a few points worth noting. Some guests found the beds too firm or the pillows lacking in quality. Additionally, issues arose with beds being pushed together, causing discomfort due to mattress separation. A couple of reviews mentioned that the single beds were on the narrow side and that bed sizes were occasionally smaller than expected. Despite these minor critiques, the general sentiment is that the beds provide a restful and comfortable night's sleep.
Overall, if comfort and quality bedding are high on the list of priorities, nhow Marseille seems to be a solid choice, offering guests a reliably comfortable stay.
The nhow Marseille hotel receives mixed reviews regarding its cleanliness. On the positive side, guests frequently commend the rooms for being very clean, modern and comfortable with many describing the hotel as clean and well-maintained overall. The hotel’s design, clean and functional bathrooms, clean modern establishment and attention from pleasant housekeeping staff are often highlighted. Guest reviews also appreciate the clean outdoor areas and amenities such as the pool.
However, there are numerous critical remarks concerning cleanliness, particularly in common areas. Repeated complaints about dirty carpets, stained furniture and poorly maintained facilities paint a less flattering picture. Issues such as stained carpets, dirty windows and neglected balconies repeatedly surface in feedback. Specific criticisms note dirty hallways, elevators and public bathrooms, as well as persistent sewer smells in some rooms.
Despite some areas excelling in cleanliness, a significant number of guests point out issues with the cleaning standards not being consistently upheld, especially considering the hotel’s standard and nightly rates. While many aspects of the hotel are praised for their cleanliness and modernity, the discrepancy between the cleanliness of the rooms and common areas suggests there's room for improvement in maintaining the overall hygiene of the hotel.
Guests at nhow Marseille overwhelmingly praise the hotel staff for their exceptional friendliness, professionalism and attentiveness. Many reviews highlight the warm welcome they received with staff described as kind, helpful and accommodating. Several guests noted the efficiency and responsiveness of the team, particularly lauding the reception staff for their excellent service. The restaurant and bar teams are frequently mentioned for their proactive and thoughtful approach, ensuring a pleasant dining experience.
While the majority of interactions with the staff are positive, a few reviews underscore occasional lapses in friendliness and service, particularly at the reception. Despite these isolated instances, most guests express high satisfaction with the overall hospitality, noting that the staff made significant efforts to accommodate requests and resolve issues promptly.
The spa staff receive commendation for their professionalism, contributing to a pleasant stay. The attitude of the staff members, including specific individuals like Amandine at the reception and Sarah at the bar, stand out for their exceptional service.
In summary, the nhow Marseille staff is widely appreciated for their warm hospitality, attentive care and professional demeanor, ensuring guests feel welcomed and well looked after throughout their stay.
The WiFi at nhow Marseille receives mixed reviews from guests with many noting its complimentary availability in all rooms and public areas and generally describing the speed as efficient and fast. Several guests commend the reliable and strong signal throughout the property. Quick resolutions to WiFi issues by the service staff are also appreciated. However, some guests report difficulties such as weak signals, unreliable connections and occasional access problems. While the WiFi service overall garners positive feedback, there are mentions of it needing improvement in certain areas.
The spa at nhow Marseille receives mixed feedback from guests with a significant number of positive remarks highlighting its well-maintained and enjoyable facilities. Many guests commend the massages, describing them as exceptional, top-notch and fantastic, noting the professionalism and friendliness of the spa staff. The spa features a variety of amenities, including a pool, jacuzzi and steam room with some guests appreciating the sea view from the spa area.
However, accessing the spa often comes with additional charges, which several guests find quite high for the services offered. The spa is noted to be small and sometimes difficult to access with minors prohibited and reservations required. Cleanliness is generally praised, though a few guests have reported issues with the spa’s upkeep.
Overall, the spa provides a relaxing environment and quality treatments but may not meet all guests' expectations, especially considering the extra costs involved.
The pool area at nhow Marseille garners a lot of attention and mixed reviews from guests, but the positive highlights are particularly noteworthy. Guests frequently praise the large, clean and well-maintained outdoor saltwater pool, which offers breathtaking views of the Mediterranean Sea and the harbor. The pool area is often described as a beautiful and serene spot with plenty of sunbeds available for relaxation.
The pool's location by the seaside makes it a scenic spot to unwind and many guests appreciate the added touch of a pool bar serving great snacks and cocktails. For those seeking a tranquil experience, the soothing view of the pool and sea is noted to be particularly relaxing.
However, there are some points of concern. Several guests mentioned that the outdoor pool can be quite cold and at times, it is closed for maintenance without prior notice, which can be disappointing. Noise disturbances from nearby construction and inadequate cleanliness of the pool area and public restrooms also detract from the overall experience.
Despite these issues, the pool remains a standout feature of the hotel, particularly appreciated for its superb setting and the additional facilities that accompany it, such as the indoor pool and spa. Whether enjoying a sunny day by the large saltwater pool or taking in the tranquil views, the pool area is frequently highlighted as a key attraction at nhow Marseille.
Nestled in the heart of Marseille, nhow Marseille boasts private and secure parking facilities that are frequently appreciated by its guests for their safety and convenience. The hotel offers both an underground garage and valet service, ensuring that visitors can find a parking option that best suits their needs. Despite the high level of security, some guests have noted that the parking garage is somewhat challenging to navigate with tight spaces and inconvenient access that make parking a bit of a puzzle.
The hotel's parking fee is noted to be quite steep at €25 per day, which some guests find exorbitant. This cost is separate from the room charge and comes as a surprise to a few, who feel the fee should be more transparently communicated or ideally included in the room rate. Despite the expense, those who used the valet service found it enhanced their experience by easing the parking woes.
Additionally, a few concerns were raised about the practicality of the garage, particularly when it comes to accessing it and the reception. Some guests found the lack of signage and the broken parking elevator troublesome. Electric vehicle owners also reported difficulties in recharging their cars. Meanwhile, others appreciated the availability of free parking in the surrounding streets, providing a cost-effective alternative.
In summary, while nhow Marseille offers high-security parking that meets the needs of many guests, the cost and sometimes convoluted access present areas for improvement. For travelers who prioritize secure, convenient parking, ensuring clarity on the parking fee and possibly availing the valet service may enhance their stay.
Nhow Marseille offers electric vehicle (EV) charging stations that have garnered positive remarks for their convenience and functionality. Guests who utilized the EV charging points reported that they worked well, making it easy to recharge their electric vehicles. However, it is important to note that there were some guests who experienced issues with availability and indicated that charging facilities were either lacking or not as accessible as expected. Overall, those who did find and use the EV charging stations were satisfied with their experience.
Nhow Marseille stands out as a top choice for families looking for a comfortable stay with plenty of kid-friendly amenities. Many guests rave about the spacious and vibrant family rooms, some even offering stunning sea views. The hotel is described as family-friendly with various types of accommodations and services tailored to families, including highchairs and kids' menus at the restaurant.
The swimming facilities are family appropriate with large, comfortable pool beds that can fit the entire family and a special swimming option for children. Additionally, facilities like a PlayStation room and vibrant, colorful family rooms make the stay enjoyable for kids.
While the hotel excels in providing a family-friendly atmosphere and services, some noted restrictions regarding the spa and indoor pool for minors, which could be better communicated. However, these minor drawbacks didn’t overshadow the overall positive experience. Many families were pleased with the personal, welcoming service and the quality time spent together.
The hotel's location is also a plus, especially for those visiting family members nearby. Guests have expressed their intent to return and even recommended the hotel to friends, highlighting the nhow Marseille as a superb family-friendly destination.
Nhow Marseille has attracted varied feedback regarding its four-star rating, facilities and service. While some guests praised the hotel's good quality services and mentioned that it could pass as a four-star experience, others felt it fell short of such standards. The amenities and infrastructure were often considered reflective of a four-star hotel with a few reviewers noting it offers fair value for money.
However, many guests pointed out a significant expectation gap, citing limited amenities, poor soundproofing and cleanliness issues. Criticisms included the lack of a hygiene kit and extra fees for spa services, which were seen as inconsistent with four-star practices. Service quality also came under scrutiny with mentions of staff not meeting the expected standards for such a rating.
The overall sentiment suggests that while nhow Marseille can provide a decent stay that resembles a four-star experience in style and facilities, it struggles to consistently deliver the service level expected of a hotel in this category. The price was frequently deemed too high for the quality received, aligning more with a three-star standard in many aspects.
nhow Marseille is a luxurious and corporate-friendly choice for business travelers, offering a variety of amenities catered to meet professional needs. The hotel is well-suited for organizing business events, conferences and company seminars, even accommodating large groups with ease. It provides quiet areas for business discussions and robust meeting facilities, including multiple meeting rooms and a useful business center equipped to handle business requirements efficiently.
Travelers appreciate the hotel’s accessible location facilitated by good public transportation links and the free, reliable WiFi, which is essential for business needs. The overall outlook of the hotel favors a corporate environment with the staff striving to make even a business trip feel special.
However, not all aspects are flawless; the check-in process can be dreadfully delayed and not all staff members are equally committed to their work. Furthermore, electric car amenities are lacking, as the charge sockets have been reported non-functional.
Despite a few shortcomings, nhow Marseille is viewed as an ideal location for business travelers, providing satisfactory facilities and services that ensure a productive stay.
The nhow Marseille hotel receives mixed reviews regarding its accessibility for guests with disabilities. On a positive note, there are accessible parking spots and secure parking facilities that make it convenient for guests to reach the hotel. Additionally, the infrastructure includes accessible pools and a spa, which adds to the convenience for those needing such amenities. The hotel staff and services also contribute positively to the overall accessibility experience.
However, some guests have pointed out challenges, especially for those using wheelchairs or with limited mobility. The circulation within the hotel can be difficult and certain areas, including the bathroom and bedroom access, may be too complicated for easy maneuverability. The hotel has also been noted as generally not very accessible for young children with no specific features highlighted for this age group and some services such as the indoor pool being restricted for minors under 16.
Overall, while nhow Marseille offers some accessible features and services, there are notable areas that could be improved to better cater to guests with disabilities and families with young children.
The outdoor pool at nhow Marseille is a highlight for many guests, noted for its well-maintained condition and beautiful location by the sea. The pool area is described as a nice spot, spacious, pleasant and filled with sunshine throughout the day. Guests appreciate the pool's clean and decorative features and particularly enjoy the magnificent sea views from the pool area.
Despite some mixed feedback regarding the temperature of the water—often mentioned as quite cold—the overall sentiment remains positive. The pool area is seen as a standout feature of the hotel, offering a delightful space for relaxation. It is worth noting that some guests mentioned occasional crowdedness and the presence of external people, which can somewhat take away from the exclusive experience.
Overall, the outdoor pool area at nhow Marseille is considered top-notch by many visitors with its picturesque setting and well-kept facilities contributing to memorable stays.
The indoor pool at 'nhow Marseille' is a notable feature located conveniently close to the spa. Guests generally appreciated the addition of the indoor pool, though some found it to be quite small. The pool itself is well-maintained, providing a good swimming experience for those who booked access. However, it is important to note that access to the indoor pool is not included in the standard room rate and incurs an extra cost. There were some mixed feelings regarding the pool's temperature, as it was described variably as heated and cold. Additionally, there were occasional issues with access and availability with some guests reporting the pool area being closed or inaccessible during their stay. Overall, the indoor pool enhances the spa experience but potential visitors should check access details and extra costs beforehand.
nhow Marseille emerges as an ideal choice for honeymooners seeking a memorable and romantic getaway. Guests frequently describe it as a perfect honeymoon destination with many highlighting their exceptional stays for special occasions like wedding nights and anniversaries. The hotel's attention to detail is particularly noted with mentions of rooms adorned with charming heart-shaped petals and balloons, adding to the romantic ambiance. Facilities such as coffee and tea in the rooms also contribute to the overall comfortable and satisfying experience. Overall, the hotel consistently leaves its guests with great honeymoon memories and stands out as an amazing choice for celebrating love and romance.
Positioned along the scenic seaside, 'nhow Marseille' offers an opulent escape with a blend of modern elegance and sophisticated luxury. The hotel, associated with the renowned Anantara Group, stands out for its beautifully designed and finely decorated interiors. Guests have praised the establishment for its luxurious atmosphere, calling it the most beautiful and magnificent hotel they've encountered.
The decor is a fusion of contemporary style and high-end finishes, creating a comfortable yet stylish setting. Rooms are spacious, very clean and equipped with all the amenities one would expect from a top-tier luxury facility. The infrastructure of the hotel is splendid with a modern and original design that sets it apart from other properties in the area.
The standout features include a luxury suite, a magnificent buffet breakfast and a range of top-notch facilities that contribute to a fantastic luxury stay. Guests have particularly enjoyed the luxurious atmosphere, well-maintained cleanliness and the hotel’s prime seaside location that offers stunning views.
Despite some critiques regarding the price and certain aspects of service consistency, the overall impression remains highly positive. The hotel's luxurious ambiance, modern decoration and excellent amenities make it a worthy choice for those seeking a four-star luxury experience.
For travelers who appreciate stylish decor and luxury in equal measure, 'nhow Marseille' proves to be a cozy, pleasant and well-located haven, providing a memorable luxurious stay by the sea.
Nhow Marseille stands out as an exceptional choice for romantic getaways, offering a perfect setting for couples looking to celebrate special occasions like anniversaries, honeymoons or simply a weekend escape. The hotel boasts a honeymoon suite and provides thoughtful honeymoon arrangements, ensuring newlyweds or couples in love can savor their time together. Guests have raved about the breathtaking views of the sea and the calming sound of the waves, which consistently enhance the romantic vibe.
The ambiance of the hotel is described as romantic and elegant, creating a wonderful setting for a getaway. Many couples enjoyed watching the sunset from their terrace rooms, indulging in the calm sea views and the overall serene and pleasant surroundings. The unique decor of the hotel adds an additional charm that many guests found delightful.
For those celebrating special moments, such as birthdays or anniversaries, the hotel provides a memorable experience. The romantic setting, coupled with lovely touches like great candles and chocolates, elevates the romantic atmosphere. The hotel's location is also noted as ideal, making it a prime spot for romantic escapes.
Services such as couple massages have been praised, contributing to a relaxing experience that couples thoroughly enjoyed. Whether it's for a short romantic weekend or a longer honeymoon trip, the nhow Marseille consistently offers a smooth, fantastic experience for couples, making it a top recommendation for romantic stays.
nhow Marseille caters excellently to pet owners, particularly those traveling with dogs. The hotel provides thoughtful amenities for furry companions, such as clean beds, food and water bowls and even toys. Guests have appreciated small gestures like cushions and bowls for their pets and the hotel’s staff is noted for taking great care of animals. Pets are welcomed warmly, reinforcing the establishment’s dog-friendly reputation.
However, this pet-friendly experience comes at a price with a noted dog fee of 35€ per day. Guests have also mentioned the presence of other dogs and the occasional inconvenience of barking, sometimes for extended periods.
There are specific rules regarding where dogs can go within the hotel. Dogs are allowed in designated areas only and cannot accompany their owners to the pool. Some reviews highlighted the necessity to leave pets alone in the room, which may not be ideal for every pet owner.
Overall, nhow Marseille stands out for its dedicated approach to accommodating pets with high-quality amenities and a warm welcome, although it does come with some restrictions and additional costs.
Location Show Map
Location
Guests continually praise the hotel's serene and peaceful ambiance, contrasting nicely with the lively city atmosphere, making it an excellent spot for a restful getaway. The close proximity to public transportation ensures easy access to the Old Port and other city attractions, while the picturesque coastal setting is perfect for morning jogs, relaxation and taking in the sea breeze.
The hotel's design and interior decoration also receive high marks, complementing the beautiful natural surroundings and enhancing the overall experience. Whether for a romantic retreat, a family vacation or a sport-driven trip such as the Monte Cristo Challenge, nhow Marseille's location offers a unique blend of coastal charm and convenient accessibility, making it a true gem on the Mediterranean coastline.
Breakfast
The breakfast is served from 6:30 am to 10:30 am and guests appreciate the flexibility, noting that staff accommodates latecomers courteously. The option for a hearty breakfast in the room is also available, adding convenience. The breakfast setting, particularly the terrace with sea views, enhances the dining experience, offering a pleasant start to the day.
While exceptional service and diverse offerings dominate the feedback, a few guests felt the price was steep relative to the quality. Some mentioned that the breakfast room could be better maintained and occasional service delays were noted.
Overall, nhow Marseille's breakfast receives high marks for its quality, variety and the spectacular setting, despite a few concerns about pricing and service efficiency.
Dinner
However, the restaurant's pricing comes under criticism for being on the expensive side and sometimes not matching the expected quality. Some guests find the menu to be too limited and there's mention of poor value for the cost of meals. The breakfast generally fares well, garnering positive remarks for its variety and delightful offerings, although a few note that it is somewhat pricy.
Serving staff in the restaurant are frequently described as friendly, contributing positively to the dining experience, though there are isolated comments about service needing improvement. Despite the beautiful setting and exceptional views, the pricing and menu limitations sometimes lead to discontent.
On the whole, while the on-site dining at nhow Marseille is noted for its quality and the wonderful flavors of its dishes, the high costs and limited menu options serve as recurring themes in guest feedback.
Rooms
Room service is generally praised for its speed and the decor resonates well with most visitors, being noted as modern, bright and occasionally even psychedelic. Suites with balconies are particularly favored for their additional space and spectacular views. The hotel's premium rooms and suites are highlighted for their exceptional design, practicality and comfort.
However, there are some less favorable remarks as well. A few guests experienced issues with cleanliness, commenting on stains on carpets, furniture and occasional foul odors. Some rooms are reported to be noisy, either from neighboring guests or external elements such as air conditioning units. Additionally, there have been mentions of outdated room elements, insufficient maintenance and minor inconveniences with amenities not functioning correctly.
Overall, nhow Marseille offers stylish and comfortable accommodations with memorable sea views, though guests should be aware that some rooms may fall short of the high standards expected from a premium hotel.
Beds
However, there are a few points worth noting. Some guests found the beds too firm or the pillows lacking in quality. Additionally, issues arose with beds being pushed together, causing discomfort due to mattress separation. A couple of reviews mentioned that the single beds were on the narrow side and that bed sizes were occasionally smaller than expected. Despite these minor critiques, the general sentiment is that the beds provide a restful and comfortable night's sleep.
Overall, if comfort and quality bedding are high on the list of priorities, nhow Marseille seems to be a solid choice, offering guests a reliably comfortable stay.
Cleanliness
However, there are numerous critical remarks concerning cleanliness, particularly in common areas. Repeated complaints about dirty carpets, stained furniture and poorly maintained facilities paint a less flattering picture. Issues such as stained carpets, dirty windows and neglected balconies repeatedly surface in feedback. Specific criticisms note dirty hallways, elevators and public bathrooms, as well as persistent sewer smells in some rooms.
Despite some areas excelling in cleanliness, a significant number of guests point out issues with the cleaning standards not being consistently upheld, especially considering the hotel’s standard and nightly rates. While many aspects of the hotel are praised for their cleanliness and modernity, the discrepancy between the cleanliness of the rooms and common areas suggests there's room for improvement in maintaining the overall hygiene of the hotel.
Staff
While the majority of interactions with the staff are positive, a few reviews underscore occasional lapses in friendliness and service, particularly at the reception. Despite these isolated instances, most guests express high satisfaction with the overall hospitality, noting that the staff made significant efforts to accommodate requests and resolve issues promptly.
The spa staff receive commendation for their professionalism, contributing to a pleasant stay. The attitude of the staff members, including specific individuals like Amandine at the reception and Sarah at the bar, stand out for their exceptional service.
In summary, the nhow Marseille staff is widely appreciated for their warm hospitality, attentive care and professional demeanor, ensuring guests feel welcomed and well looked after throughout their stay.
Wi-Fi
Spa
However, accessing the spa often comes with additional charges, which several guests find quite high for the services offered. The spa is noted to be small and sometimes difficult to access with minors prohibited and reservations required. Cleanliness is generally praised, though a few guests have reported issues with the spa’s upkeep.
Overall, the spa provides a relaxing environment and quality treatments but may not meet all guests' expectations, especially considering the extra costs involved.
Pool
The pool's location by the seaside makes it a scenic spot to unwind and many guests appreciate the added touch of a pool bar serving great snacks and cocktails. For those seeking a tranquil experience, the soothing view of the pool and sea is noted to be particularly relaxing.
However, there are some points of concern. Several guests mentioned that the outdoor pool can be quite cold and at times, it is closed for maintenance without prior notice, which can be disappointing. Noise disturbances from nearby construction and inadequate cleanliness of the pool area and public restrooms also detract from the overall experience.
Despite these issues, the pool remains a standout feature of the hotel, particularly appreciated for its superb setting and the additional facilities that accompany it, such as the indoor pool and spa. Whether enjoying a sunny day by the large saltwater pool or taking in the tranquil views, the pool area is frequently highlighted as a key attraction at nhow Marseille.
Parking
The hotel's parking fee is noted to be quite steep at €25 per day, which some guests find exorbitant. This cost is separate from the room charge and comes as a surprise to a few, who feel the fee should be more transparently communicated or ideally included in the room rate. Despite the expense, those who used the valet service found it enhanced their experience by easing the parking woes.
Additionally, a few concerns were raised about the practicality of the garage, particularly when it comes to accessing it and the reception. Some guests found the lack of signage and the broken parking elevator troublesome. Electric vehicle owners also reported difficulties in recharging their cars. Meanwhile, others appreciated the availability of free parking in the surrounding streets, providing a cost-effective alternative.
In summary, while nhow Marseille offers high-security parking that meets the needs of many guests, the cost and sometimes convoluted access present areas for improvement. For travelers who prioritize secure, convenient parking, ensuring clarity on the parking fee and possibly availing the valet service may enhance their stay.
EV charging stations
Family
The swimming facilities are family appropriate with large, comfortable pool beds that can fit the entire family and a special swimming option for children. Additionally, facilities like a PlayStation room and vibrant, colorful family rooms make the stay enjoyable for kids.
While the hotel excels in providing a family-friendly atmosphere and services, some noted restrictions regarding the spa and indoor pool for minors, which could be better communicated. However, these minor drawbacks didn’t overshadow the overall positive experience. Many families were pleased with the personal, welcoming service and the quality time spent together.
The hotel's location is also a plus, especially for those visiting family members nearby. Guests have expressed their intent to return and even recommended the hotel to friends, highlighting the nhow Marseille as a superb family-friendly destination.
4 Star
However, many guests pointed out a significant expectation gap, citing limited amenities, poor soundproofing and cleanliness issues. Criticisms included the lack of a hygiene kit and extra fees for spa services, which were seen as inconsistent with four-star practices. Service quality also came under scrutiny with mentions of staff not meeting the expected standards for such a rating.
The overall sentiment suggests that while nhow Marseille can provide a decent stay that resembles a four-star experience in style and facilities, it struggles to consistently deliver the service level expected of a hotel in this category. The price was frequently deemed too high for the quality received, aligning more with a three-star standard in many aspects.
Business
Travelers appreciate the hotel’s accessible location facilitated by good public transportation links and the free, reliable WiFi, which is essential for business needs. The overall outlook of the hotel favors a corporate environment with the staff striving to make even a business trip feel special.
However, not all aspects are flawless; the check-in process can be dreadfully delayed and not all staff members are equally committed to their work. Furthermore, electric car amenities are lacking, as the charge sockets have been reported non-functional.
Despite a few shortcomings, nhow Marseille is viewed as an ideal location for business travelers, providing satisfactory facilities and services that ensure a productive stay.
Accessible
However, some guests have pointed out challenges, especially for those using wheelchairs or with limited mobility. The circulation within the hotel can be difficult and certain areas, including the bathroom and bedroom access, may be too complicated for easy maneuverability. The hotel has also been noted as generally not very accessible for young children with no specific features highlighted for this age group and some services such as the indoor pool being restricted for minors under 16.
Overall, while nhow Marseille offers some accessible features and services, there are notable areas that could be improved to better cater to guests with disabilities and families with young children.
Outdoor Pool
Despite some mixed feedback regarding the temperature of the water—often mentioned as quite cold—the overall sentiment remains positive. The pool area is seen as a standout feature of the hotel, offering a delightful space for relaxation. It is worth noting that some guests mentioned occasional crowdedness and the presence of external people, which can somewhat take away from the exclusive experience.
Overall, the outdoor pool area at nhow Marseille is considered top-notch by many visitors with its picturesque setting and well-kept facilities contributing to memorable stays.
Indoor Pool
Honeymoon
Luxury
The decor is a fusion of contemporary style and high-end finishes, creating a comfortable yet stylish setting. Rooms are spacious, very clean and equipped with all the amenities one would expect from a top-tier luxury facility. The infrastructure of the hotel is splendid with a modern and original design that sets it apart from other properties in the area.
The standout features include a luxury suite, a magnificent buffet breakfast and a range of top-notch facilities that contribute to a fantastic luxury stay. Guests have particularly enjoyed the luxurious atmosphere, well-maintained cleanliness and the hotel’s prime seaside location that offers stunning views.
Despite some critiques regarding the price and certain aspects of service consistency, the overall impression remains highly positive. The hotel's luxurious ambiance, modern decoration and excellent amenities make it a worthy choice for those seeking a four-star luxury experience.
For travelers who appreciate stylish decor and luxury in equal measure, 'nhow Marseille' proves to be a cozy, pleasant and well-located haven, providing a memorable luxurious stay by the sea.
Romantic
The ambiance of the hotel is described as romantic and elegant, creating a wonderful setting for a getaway. Many couples enjoyed watching the sunset from their terrace rooms, indulging in the calm sea views and the overall serene and pleasant surroundings. The unique decor of the hotel adds an additional charm that many guests found delightful.
For those celebrating special moments, such as birthdays or anniversaries, the hotel provides a memorable experience. The romantic setting, coupled with lovely touches like great candles and chocolates, elevates the romantic atmosphere. The hotel's location is also noted as ideal, making it a prime spot for romantic escapes.
Services such as couple massages have been praised, contributing to a relaxing experience that couples thoroughly enjoyed. Whether it's for a short romantic weekend or a longer honeymoon trip, the nhow Marseille consistently offers a smooth, fantastic experience for couples, making it a top recommendation for romantic stays.
Dog Friendly
However, this pet-friendly experience comes at a price with a noted dog fee of 35€ per day. Guests have also mentioned the presence of other dogs and the occasional inconvenience of barking, sometimes for extended periods.
There are specific rules regarding where dogs can go within the hotel. Dogs are allowed in designated areas only and cannot accompany their owners to the pool. Some reviews highlighted the necessity to leave pets alone in the room, which may not be ideal for every pet owner.
Overall, nhow Marseille stands out for its dedicated approach to accommodating pets with high-quality amenities and a warm welcome, although it does come with some restrictions and additional costs.
Yes, nhow Marseille has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at nhow Marseille.
Yes, nhow Marseille welcomes dogs.
Yes, parking facilities are available at nhow Marseille.
No, nhow Marseille doesn't have a gym.
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