Mercure Marseille Canebière Vieux-Port
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Summary of reviewsThe Mercure Marseille Canebière Vieux-Port is highly praised for its prime location in the heart of Marseille, just steps away from the vibrant Vieux-Port, metro and tram stations. Guests appreciate the easy access to major attractions, restaurants and shopping areas. Despite the lively surroundings, the hotel ensures tranquility with its soundproof rooms, making it a serene retreat after a day of exploring.
The hotel is commended for its well-appointed rooms, offering modern decor, comfortable bedding and soundproofing. Guests highlight the spacious and clean rooms, equipped with large showers, safes and fridges, contributing to a comfortable stay. The cleanliness standards are notably high with both rooms and common areas being spotless and well-maintained.
Breakfast at the hotel receives high marks for its variety and quality, offering a plentiful buffet with both hot and cold options. Although some guests find the breakfast a bit expensive, the majority enjoy the delicious and fresh offerings. The dining experience, particularly at the connected restaurant Le Capucin, also receives positive remarks for its tasty and well-presented dishes, despite occasional availability issues on weekends.
The staff at Mercure Marseille Canebière Vieux-Port are frequently described as friendly, helpful and professional. Guests appreciate the attentive service, efficient check-in and check-out processes and the overall welcoming atmosphere created by the team.
For families, the hotel provides a welcoming atmosphere with family-friendly amenities and activities recommendations. The availability of family rooms and the hotel's dog-friendly policy add to its appeal for family travelers.
Guests generally find the free WiFi service reliable with good connectivity, particularly in the rooms. The hotel also caters well to business travelers with its business-friendly facilities, soundproof rooms and central location near the port and metro stations.
Accessibility is another strength with wheelchair-adapted facilities, spacious and accommodating rooms and accessible bathrooms. Despite minor issues like challenging vehicle access and balcony inaccessibility, the overall accessibility is commendable.
The hotel maintains a sense of elegance and charm through its modern aesthetics, comfortable rooms and high-end amenities. While some guests feel it falls short in certain four-star standards, such as room sizes and amenity availability, the majority appreciate the luxurious feel.
In summary, the Mercure Marseille Canebière Vieux-Port offers an outstanding location, high standards of cleanliness, comfortable and well-equipped rooms and professional service, making it a top choice for travelers visiting Marseille.
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The hotel is commended for its well-appointed rooms, offering modern decor, comfortable bedding and soundproofing. Guests highlight the spacious and clean rooms, equipped with large showers, safes and fridges, contributing to a comfortable stay. The cleanliness standards are notably high with both rooms and common areas being spotless and well-maintained.
Breakfast at the hotel receives high marks for its variety and quality, offering a plentiful buffet with both hot and cold options. Although some guests find the breakfast a bit expensive, the majority enjoy the delicious and fresh offerings. The dining experience, particularly at the connected restaurant Le Capucin, also receives positive remarks for its tasty and well-presented dishes, despite occasional availability issues on weekends.
The staff at Mercure Marseille Canebière Vieux-Port are frequently described as friendly, helpful and professional. Guests appreciate the attentive service, efficient check-in and check-out processes and the overall welcoming atmosphere created by the team.
For families, the hotel provides a welcoming atmosphere with family-friendly amenities and activities recommendations. The availability of family rooms and the hotel's dog-friendly policy add to its appeal for family travelers.
Guests generally find the free WiFi service reliable with good connectivity, particularly in the rooms. The hotel also caters well to business travelers with its business-friendly facilities, soundproof rooms and central location near the port and metro stations.
Accessibility is another strength with wheelchair-adapted facilities, spacious and accommodating rooms and accessible bathrooms. Despite minor issues like challenging vehicle access and balcony inaccessibility, the overall accessibility is commendable.
The hotel maintains a sense of elegance and charm through its modern aesthetics, comfortable rooms and high-end amenities. While some guests feel it falls short in certain four-star standards, such as room sizes and amenity availability, the majority appreciate the luxurious feel.
In summary, the Mercure Marseille Canebière Vieux-Port offers an outstanding location, high standards of cleanliness, comfortable and well-equipped rooms and professional service, making it a top choice for travelers visiting Marseille.
Hotel Taking Steps Towards Sustainability
Part of the Accor group, Mercure Marseille Canebière Vieux-Port adheres to the Planet 21 sustainability program. Accor has a goal to certify all its hotels in Marseille by 2024, including initiatives for responsible sourcing and combating food waste.
Family Friendly Hotel
This hotel offers a central location on La Canebière, providing easy access to the Vieux Port and other attractions. The hotel's amenities cater to both business and leisure travelers, making it suitable for families.
Dog Friendly Hotel
This hotel offers a central location on the famous Canebière, providing easy access to the city's attractions. The hotel is pet-friendly, ensuring a comfortable experience for guests traveling with dogs.
Business Hotel
Hôtel Mercure Marseille Canebière Vieux-Port has been listed as one of the top 20 Meeting Rooms & Venues for Hire in Marseille
Accessible Hotel
4-Star Hotel
Guest Reviews
The Mercure Marseille Canebière Vieux-Port boasts an outstanding location that guests consistently praise. Nestled in the heart of Marseille, the hotel is just steps away from the famous Vieux-Port and strategically positioned for easy access to metro and tram stations, making it ideal for exploring the city's attractions, restaurants and shopping areas. The convenience of being a short walk from Saint-Charles train station adds to its appeal for travelers.
Guests appreciate the hotel’s central setting on La Canebière, a bustling pedestrian avenue, which provides quick access to key sites like the old town and the commercial district. Despite the vibrant surroundings, the hotel offers tranquility with soundproof rooms, ensuring a peaceful retreat after a day of sightseeing.
The hotel's proximity to public transport, including bus routes to the airport, enhances its connectivity, making it a top choice for both short and extended stays in the city. Visitors find it perfect for exploring Marseille, citing its cleanliness, modern facilities and well-decorated interiors as additional reasons for their satisfaction. Whether in the center of activity or a quiet haven, this hotel offers the best of both worlds.
The breakfast at Mercure Marseille Canebière Vieux-Port generally receives high praise for its variety, quality and taste. Guests frequently mention the extensive and plentiful buffet, which offers both hot and cold options, including freshly squeezed orange juice, various types of bread, cheeses, hams and a selection of local specialties. The breakfast is described as delicious, fresh and of high quality with enough variety to suit different preferences.
However, some guests feel that the breakfast is a bit expensive for what is offered and a few would appreciate more variety, especially in terms of vegetables. Despite this, the overall consensus is that the breakfast is very good with many labeling it as outstanding, sumptuous and very tasty.
While the price of the breakfast is a common point of contention, most guests agree that the quality and range of products contribute to a satisfying dining experience, making it a highlight of their stay.
The dining experience at Mercure Marseille Canebière Vieux-Port generally receives positive remarks from guests, particularly highlighting the connected restaurant. Many guests find the restaurant superb, highly recommending it for its top-notch quality and professional staff. The brasserie, Le Capucin, integrated into the hotel, is noted for its nicely presented and tasty dishes, adding a touch of culinary excellence to the stay. Guests commend the excellent and high-quality dishes, often giving special praise to the chef.
However, some constructive feedback indicates that the restaurant is not always open, especially on weekends, which has led to disappointment for guests expecting to dine in. The menu received mixed reviews for its sparse offerings and a few guests were not impressed with the taste of their meals despite the appealing presentation. It is mentioned that the lack of a barman and room service can be inconvenient.
Overall, while there are areas for improvement, the restaurant at Mercure Marseille Canebière Vieux-Port generally leaves a favorable impression with its good quality food and exceptional brasserie experience.
The rooms at Mercure Marseille Canebière Vieux-Port are predominantly praised for their spaciousness, cleanliness and modern decor. Many guests appreciate the comfortable bedding, soundproofing and bright ambiance. Rooms are well-equipped with amenities like large showers, safes and fridges and often feature stylish furnishings. Despite some criticism regarding room size and lack of storage, particularly in reference to rooms being too small for a 4-star hotel, the overall sentiment leans positive. Guests frequently highlight the excellent maintenance and cleanliness, alongside functional and cozy setups. Room comfort is a standout feature with many finding them quiet even amidst the lively area. However, some rooms could use more thorough cleaning for details like curtains. The modern and straightforward interior design, coupled with well-appointed bathrooms, contributes to a pleasant stay. The staff's attentive service further enhances the guest experience at this conveniently located, air-conditioned establishment near the old port and Panier district.
Guests consistently praised the beds at Mercure Marseille Canebière Vieux-Port for their high level of comfort, often using words like comfortable, comfy and super comfortable. The bedding, including mattresses and pillows, received commendations for their quality, contributing to an appreciably restful experience. Many guests highlighted the spaciousness and cleanliness of the beds, often noting the excellent quality of the bedding and mattresses. Although a few mentioned that sheets and pillowcases could use an upgrade, the overall sentiment remained highly positive with multiple mentions of double beds and larger bedding enhancing the comfort. In general, the beds are described as very comfortable, supporting an enjoyable and relaxing stay at the hotel.
Mercure Marseille Canebière Vieux-Port has garnered positive feedback for its impressive cleanliness standards. Guests consistently highlight the spotless condition of the rooms and bathrooms, describing the hotel as clean, modern and well-maintained. The common areas also reflect a high degree of cleanliness, contributing to a welcoming and safe environment.
Many reviews praise the hotel's contemporary design, noting that rooms are well-furnished, spacious and equipped with modern amenities. The interior décor is tastefully done, adding to the overall appeal. Several comments specifically commend the thorough daily cleaning services, which ensure that rooms remain in excellent condition throughout guests' stays.
Despite the generally positive remarks, a few guests did mention areas needing improvement such as stained curtains and carpets, as well as occasional lapses in bathroom cleanliness. Nevertheless, these points appear to be exceptions rather than the rule.
Overall, the hotel maintains a high standard of hygiene, making it a reliable choice for travelers seeking a clean and comfortable stay near Marseille's Old Port.
The staff at Mercure Marseille Canebière Vieux-Port have garnered an impressive array of positive feedback from guests. Described frequently as super friendly, helpful and polite, the team is noted for their professionalism and attentiveness. Guests have highlighted the top-notch reception and the warmth of the welcome they received. The reception staff, in particular, are praised for being very efficient and helpful, handling check-in and check-out smoothly. Numerous mentions of their friendliness, kindness and willingness to assist suggest an exceptionally welcoming atmosphere. Despite a few isolated comments about unwelcoming staff, the overwhelming sentiment points towards a highly accommodating and approachable team, marked by their remarkable friendliness and attentive service. The staff’s English-speaking abilities and the efficient room service further emphasize their competence and dedication to a quality guest experience.
The WiFi experience at Mercure Marseille Canebière Vieux-Port is largely positive with many guests appreciating the complementary and free WiFi services offered by the hotel. The majority found the internet connection to be good with some even highlighting the WiFi speed as great and the connection working perfectly, especially in the rooms. However, there are also instances where the WiFi was described as spotty or slow and a few guests noted that the WiFi code is not provided by default. Despite these minor issues, most reviews indicate that the hotel provides a generally reliable and satisfactory internet service, making it easier for guests to stay connected during their stay.
Mercure Marseille Canebière Vieux-Port is noted for its family-friendly atmosphere, making it a welcoming destination for parents and their children. Guests have highlighted the recommendations for family outings and activities that the hotel provides, catering well to those visiting with kids. The staff is consistently described as very friendly and helpful, ensuring that each family receives personal attention and a comfortable stay. There are family rooms available, making it ideal for a family weekend or longer stays, while some guests enjoyed the comfort and convenience during walks in Marseille with their children. Although a wonderful choice for family travelers, single travelers also found it to be a great option. The hotel is also dog-friendly, adding to its appeal for families traveling with pets.
The Mercure Marseille Canebière Vieux-Port hotel presents a mix of impressions from its guests. Positives frequently highlight the hotel's modern aesthetics and cleanliness with rooms described as very modern, nice and impeccably clean. Many guests found the hotel to be functional and noted the spaciousness and luxury of the rooms, alongside the excellent service provided by the staff, often rated at 5-star levels. Common areas were also appreciated for their comfort and appearance.
However, the hotel seems to fall short in consistently meeting the expectations of a four-star establishment. Some reviews expressed disappointment in the lack of essential four-star amenities such as bathrobes, slippers and bathroom kits. The room sizes have also been mentioned as insufficient by several guests, indicating that the facilities and services sometimes do not match the standards anticipated for a hotel of this category.
In summary, while the Mercure Marseille Canebière Vieux-Port offers a modern, clean and comfortable stay with commendable staff service, there are notable gaps in amenities and room size that some guests feel detract from the four-star experience they expect.
Situated in an ideal location near the port and the Old Port, Mercure Marseille Canebière Vieux-Port is perfect for both business and leisure stays. The hotel offers a range of business-friendly facilities, such as a business center, work stations and meeting rooms, making it an excellent choice for business travelers. Amenities include well-equipped conference rooms suitable for business meetings and a fast printing service.
Guests appreciate the free WiFi, which caters well to business needs. The hotel’s central location also provides easy access to metro stations and other business centers. The soundproofed rooms ensure a quiet environment conducive to work. Despite the business-oriented design, some have noted a lack of communal facilities and privacy for business guests. However, the consistently kind and helpful staff add a positive note to the overall experience. Mercure Marseille Canebière Vieux-Port effectively balances standard amenities expected from a 4-star hotel with its prime location beneficial for business purposes.
Mercure Marseille Canebière Vieux-Port is celebrated for its great accessibility features, particularly for guests with disabilities. Located in the city center near the old port, the hotel is conveniently close to tram and metro stops, making it easy to reach all areas of the city. The central location is a highlight, providing smooth access to major attractions and the train station.
The hotel has notably wheelchair-adapted facilities, including flat, even-level access with ramps and lift access throughout the property. Wheelchair accessible rooms are spacious and accommodating with Room 112 specifically mentioned as being wheelchair friendly. Accessible bathrooms are well-equipped, including amenities like a shower stool. Despite an issue with the silicone seal on a shower wall, guests found the overall accessibility commendable.
However, some aspects could use improvement. The hotel is not deemed suitable for elderly people and accessing the hotel by vehicle can be challenging due to the street directions and tram lines. Additionally, the balcony is inaccessible.
In summary, Mercure Marseille Canebière Vieux-Port offers a highly accessible experience for disabled guests with its strategic location and well-thought-out facilities enhancing the stay for those in need of such accommodations.
The Mercure Marseille Canebière Vieux-Port presents itself as a venue of notable elegance and charm, making a lasting impression on its guests. This beautifully designed establishment offers a certain sense of luxury through its superb amenities and services. The rooms are spacious and comfortable, featuring luxurious bedding, high-end toiletries and extra amenities like slippers that add to the overall luxurious feel.
Guests appreciate the elegant and trendy decor, which adds to the uniquely charming ambiance of the hotel. The bathrooms are notably clean and well-maintained, contributing to the experience of staying in a high-end, 4-star standard hotel. Despite a few underwhelming opinions on the overall luxury for the price, the large, beautifully designed rooms with great amenities ensure a pleasant and memorable stay.
The hotel's luxurious appearance is emphasized by its classy elegance and unique charm, providing an excellent experience through its high-quality services. While not all guests deem it a "luxurious" hotel in the strictest sense, the Mercure Marseille Canebière Vieux-Port clearly offers a high level of comfort and aesthetics that many find delightful and impressive.
The Mercure Marseille Canebière Vieux-Port offers a warm welcome to travelers with four-legged companions. Known for its pet-friendly environment, dogs are always greeted with friendly staff making pets feel as welcome as their owners. The hotel has established itself as a haven for those who don't wish to leave their furry friends behind, consistently receiving praise for its accommodating attitude towards pets.
However, it's important to note that there might be some restrictions regarding access for dogs in certain areas of the hotel. Despite this, the overall sentiment remains positive with many guests highly recommending the hotel to pet owners. The general consensus is clear: Mercure Marseille Canebière Vieux-Port is a reliable choice for a pet-friendly stay.
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Location
Guests appreciate the hotel’s central setting on La Canebière, a bustling pedestrian avenue, which provides quick access to key sites like the old town and the commercial district. Despite the vibrant surroundings, the hotel offers tranquility with soundproof rooms, ensuring a peaceful retreat after a day of sightseeing.
The hotel's proximity to public transport, including bus routes to the airport, enhances its connectivity, making it a top choice for both short and extended stays in the city. Visitors find it perfect for exploring Marseille, citing its cleanliness, modern facilities and well-decorated interiors as additional reasons for their satisfaction. Whether in the center of activity or a quiet haven, this hotel offers the best of both worlds.
Breakfast
However, some guests feel that the breakfast is a bit expensive for what is offered and a few would appreciate more variety, especially in terms of vegetables. Despite this, the overall consensus is that the breakfast is very good with many labeling it as outstanding, sumptuous and very tasty.
While the price of the breakfast is a common point of contention, most guests agree that the quality and range of products contribute to a satisfying dining experience, making it a highlight of their stay.
Dinner
However, some constructive feedback indicates that the restaurant is not always open, especially on weekends, which has led to disappointment for guests expecting to dine in. The menu received mixed reviews for its sparse offerings and a few guests were not impressed with the taste of their meals despite the appealing presentation. It is mentioned that the lack of a barman and room service can be inconvenient.
Overall, while there are areas for improvement, the restaurant at Mercure Marseille Canebière Vieux-Port generally leaves a favorable impression with its good quality food and exceptional brasserie experience.
Rooms
Beds
Cleanliness
Many reviews praise the hotel's contemporary design, noting that rooms are well-furnished, spacious and equipped with modern amenities. The interior décor is tastefully done, adding to the overall appeal. Several comments specifically commend the thorough daily cleaning services, which ensure that rooms remain in excellent condition throughout guests' stays.
Despite the generally positive remarks, a few guests did mention areas needing improvement such as stained curtains and carpets, as well as occasional lapses in bathroom cleanliness. Nevertheless, these points appear to be exceptions rather than the rule.
Overall, the hotel maintains a high standard of hygiene, making it a reliable choice for travelers seeking a clean and comfortable stay near Marseille's Old Port.
Staff
Wi-Fi
Family
4 Star
However, the hotel seems to fall short in consistently meeting the expectations of a four-star establishment. Some reviews expressed disappointment in the lack of essential four-star amenities such as bathrobes, slippers and bathroom kits. The room sizes have also been mentioned as insufficient by several guests, indicating that the facilities and services sometimes do not match the standards anticipated for a hotel of this category.
In summary, while the Mercure Marseille Canebière Vieux-Port offers a modern, clean and comfortable stay with commendable staff service, there are notable gaps in amenities and room size that some guests feel detract from the four-star experience they expect.
Business
Guests appreciate the free WiFi, which caters well to business needs. The hotel’s central location also provides easy access to metro stations and other business centers. The soundproofed rooms ensure a quiet environment conducive to work. Despite the business-oriented design, some have noted a lack of communal facilities and privacy for business guests. However, the consistently kind and helpful staff add a positive note to the overall experience. Mercure Marseille Canebière Vieux-Port effectively balances standard amenities expected from a 4-star hotel with its prime location beneficial for business purposes.
Accessible
The hotel has notably wheelchair-adapted facilities, including flat, even-level access with ramps and lift access throughout the property. Wheelchair accessible rooms are spacious and accommodating with Room 112 specifically mentioned as being wheelchair friendly. Accessible bathrooms are well-equipped, including amenities like a shower stool. Despite an issue with the silicone seal on a shower wall, guests found the overall accessibility commendable.
However, some aspects could use improvement. The hotel is not deemed suitable for elderly people and accessing the hotel by vehicle can be challenging due to the street directions and tram lines. Additionally, the balcony is inaccessible.
In summary, Mercure Marseille Canebière Vieux-Port offers a highly accessible experience for disabled guests with its strategic location and well-thought-out facilities enhancing the stay for those in need of such accommodations.
Luxury
Guests appreciate the elegant and trendy decor, which adds to the uniquely charming ambiance of the hotel. The bathrooms are notably clean and well-maintained, contributing to the experience of staying in a high-end, 4-star standard hotel. Despite a few underwhelming opinions on the overall luxury for the price, the large, beautifully designed rooms with great amenities ensure a pleasant and memorable stay.
The hotel's luxurious appearance is emphasized by its classy elegance and unique charm, providing an excellent experience through its high-quality services. While not all guests deem it a "luxurious" hotel in the strictest sense, the Mercure Marseille Canebière Vieux-Port clearly offers a high level of comfort and aesthetics that many find delightful and impressive.
Dog Friendly
However, it's important to note that there might be some restrictions regarding access for dogs in certain areas of the hotel. Despite this, the overall sentiment remains positive with many guests highly recommending the hotel to pet owners. The general consensus is clear: Mercure Marseille Canebière Vieux-Port is a reliable choice for a pet-friendly stay.
No, Mercure Marseille Canebière Vieux-Port doesn't have any pool.
No, a spa isn't available at Mercure Marseille Canebière Vieux-Port.
Yes, Mercure Marseille Canebière Vieux-Port welcomes dogs.
No, parking facilities aren't available at Mercure Marseille Canebière Vieux-Port.
No, Mercure Marseille Canebière Vieux-Port doesn't have a gym.
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