Best Western Plus Hôtel La Joliette
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Summary of reviews'Best Western Plus Hôtel La Joliette' in Marseille enjoys a prime location in the La Joliette neighborhood, offering easy access to numerous attractions like the Old Port, Le Panier area and Mucem, as well as shopping centers and dining options. Proximity to metro and tram stops, as well as nearby parking, makes it convenient for exploring the city.
The breakfast service is widely praised for its extensive and varied buffet featuring items like pancakes, eggs and fresh fruits. Guests appreciate the cozy atmosphere of the breakfast room and the friendliness of the staff, though some have noted the high price and occasional issues with freshness and restocking.
Guest rooms are often described as modern, clean and cozy with comfortable bedding and good soundproofing. However, many reviews mention the small size of the rooms, which can be a drawback for families or those with lots of luggage. The hotel's cleanliness is consistently commended with rooms and common areas kept in immaculate condition, although occasional lapses in thoroughness have been mentioned.
Staff at the hotel receive high praise for their friendliness, professionalism and attentiveness. The reception team is frequently highlighted for providing an extraordinary welcome and efficient service. Despite a few less favorable interactions, the staff's overall courteous and helpful nature significantly enhances the guest experience.
WiFi service has been a mixed bag with some guests enjoying a strong and consistent connection while others experience unstable or inadequate network performance. The indoor, heated pool is generally well-received for its cleanliness and relaxing environment, although its small size and occasional need for pre-reservation due to limited space have been noted.
A family-friendly atmosphere is one of the hotel's strengths with mezzanine rooms providing ample space and comfort for families. Guests frequently mention the hotel’s supportive environment for travelers with children, ensuring a pleasant stay.
The beds at 'Best Western Plus Hôtel La Joliette' are often highlighted for their exceptional comfort with many guests praising the quality of the bedding. This contributes to a restful stay despite the occasional issues with room size.
While some guests feel the hotel doesn't fully meet the expectations of a four-star rating—citing room sizes, cleanliness inconsistencies and breakfast quality—the high-quality service from the reception staff stands out positively. Despite this, the hotel remains a recommended choice for both tourists and business travelers due to its excellent location, comfortable accommodations and supportive staff.
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The breakfast service is widely praised for its extensive and varied buffet featuring items like pancakes, eggs and fresh fruits. Guests appreciate the cozy atmosphere of the breakfast room and the friendliness of the staff, though some have noted the high price and occasional issues with freshness and restocking.
Guest rooms are often described as modern, clean and cozy with comfortable bedding and good soundproofing. However, many reviews mention the small size of the rooms, which can be a drawback for families or those with lots of luggage. The hotel's cleanliness is consistently commended with rooms and common areas kept in immaculate condition, although occasional lapses in thoroughness have been mentioned.
Staff at the hotel receive high praise for their friendliness, professionalism and attentiveness. The reception team is frequently highlighted for providing an extraordinary welcome and efficient service. Despite a few less favorable interactions, the staff's overall courteous and helpful nature significantly enhances the guest experience.
WiFi service has been a mixed bag with some guests enjoying a strong and consistent connection while others experience unstable or inadequate network performance. The indoor, heated pool is generally well-received for its cleanliness and relaxing environment, although its small size and occasional need for pre-reservation due to limited space have been noted.
A family-friendly atmosphere is one of the hotel's strengths with mezzanine rooms providing ample space and comfort for families. Guests frequently mention the hotel’s supportive environment for travelers with children, ensuring a pleasant stay.
The beds at 'Best Western Plus Hôtel La Joliette' are often highlighted for their exceptional comfort with many guests praising the quality of the bedding. This contributes to a restful stay despite the occasional issues with room size.
While some guests feel the hotel doesn't fully meet the expectations of a four-star rating—citing room sizes, cleanliness inconsistencies and breakfast quality—the high-quality service from the reception staff stands out positively. Despite this, the hotel remains a recommended choice for both tourists and business travelers due to its excellent location, comfortable accommodations and supportive staff.
Hotel Taking Steps Towards Sustainability
As a Best Western Plus hotel, it is part of a brand that encourages environmental protection and sustainable practices through its dedicated sustainability programs for member hotels.
Dog Friendly Hotel
This hotel offers comfortable accommodations and a convenient location near the city center. Welcoming pets, this hotel is a great option for travelers with dogs.
Hotel with Swimming Pool
This hotel features a swimming pool for guests to enjoy. The hotel's convenient location and pool facilities provide a balanced experience.
Heated Pool Indoor Pool
Business Hotel
This hotel offers standard business amenities and services. It is a reliable choice for business travelers seeking a comfortable and functional stay. The hotel's location supports a productive visit.
Hotel with Parking
While not having on-site parking, this hotel has an agreement with a nearby public underground parking facility for a fee. It is centrally located near the port and public transport.
Accessible Hotel
The hotel is well-equipped for guests with reduced mobility, offering adapted rooms and facilities. It's located in a convenient area of Marseille.
Hotel with Gym
Best Western Plus Hôtel La Joliette provides good fitness amenities. The gym is functional and offers essential equipment for a decent workout.
4-Star Hotel
This hotel is well-regarded for its convenient location and comfortable accommodations. Guests appreciate the quality service and modern amenities provided during their stay.
Hotel with Indoor Pool
This 4-star hotel features a heated indoor swimming pool with a natural stone wall. It provides a pleasant and relaxing amenity for guests.
Hotel with Heated Pool
This hotel boasts an indoor heated swimming pool featuring a natural stone wall, providing a soothing ambiance. The pool is open year-round from 9:00 AM to 8:00 PM and is part of the hotel's relaxation facilities, which include a fitness center and a hammam.
Family Friendly Hotel
Guest Reviews
'Best Western Plus Hôtel La Joliette' boasts an excellent location in Marseille, offering convenient access to various attractions and transportation hubs. Situated in the La Joliette neighborhood, the hotel is just a few minutes' walk from the Old Port, Le Panier area and the Mucem, making it ideal for tourists eager to explore the city's landmarks. It's also close to the docks, shopping centers like Les Terrasses du Port and a variety of restaurants and bars, providing ample options for dining and leisurely activities.
Public transportation is easily accessible with metro and tram stops nearby, facilitating smooth travel around the city. The hotel's proximity to the Gare De Lyon allows easy access to train services, while parking options nearby make it convenient for guests with vehicles. The location is perfect for exploring Marseille on foot with many notable sites within a 10 to 15-minute walk.
Despite being centrally located, the hotel maintains a tranquil atmosphere. Guests appreciate the balance of being in the heart of the city while enjoying a peaceful stay. The combination of its strategic placement, access to public transportation and proximity to various tourist spots makes 'Best Western Plus Hôtel La Joliette' an excellent choice for visitors looking to experience Marseille seamlessly.
The breakfast at Best Western Plus Hôtel La Joliette receives generally positive remarks from guests, praising its quality, variety and presentation. Many highlight the extensive and well-sorted buffet that includes a wide selection of items such as pancakes, scrambled eggs, bacon, croissants, toast, fruits, ham, cheese, Nutella, coffee and juices. Guests appreciate the plentiful and satisfying nature of the breakfast, which is often described as hearty, comprehensive and very well-managed.
The atmosphere of the breakfast room is another positive point with descriptions of it being tastefully decorated and cozy, especially the option to enjoy breakfast in a pleasant patio setting. The staff is frequently noted for their friendliness, adding to the overall positive experience.
However, some reviews point out a few negatives. There are comments on the high price of breakfast with some guests feeling it does not offer good value for money. Occasionally, the quality of certain items, such as pastries and bread, is not up to the expected standard and there are mentions of limited options and items not being replenished promptly. Additionally, the breakfast room can become noisy and crowded, particularly when groups are present.
Overall, while the breakfast at Best Western Plus Hôtel La Joliette is mostly enjoyed for its variety and quality, prospective guests should be aware of the cost and occasional issues with freshness and availability.
Despite its central and convenient location, the Best Western Plus Hôtel La Joliette received mixed reviews regarding its rooms. Many guests appreciated the modern, clean and cozy decor, highlighting the comfortable bedding and well-equipped spaces. The rooms were frequently described as very clean, quiet and with good soundproofing for a peaceful stay.
However, numerous reviews point out that the rooms are consistently small and sometimes cramped, making it challenging for families or those traveling with significant luggage. Despite this, some guests found the rooms functional and well-organized, maximizing the limited space. The family-friendly duplex and mezzanine rooms were well-received for their spaciousness and comfortable setups.
While some visitors had positive experiences with larger room offerings, the overall sentiment is that the standard room sizes do not align well with the expectations set by a four-star hotel, leading to a sense of dissatisfaction among those expecting more spacious accommodations. Despite these size concerns, the hotel's cleanliness, modern amenities and comfortable beds remain its clear strengths.
Travelers to the Best Western Plus Hôtel La Joliette in Marseille consistently praise the hotel's beds and bedding, highlighting a high degree of comfort. Many guests describe the beds as large, very comfortable and some mention the luxury quality of the bedding. The bedding is repeatedly noted for being extremely comfortable, ensuring a good night's sleep.
While some reviews point out minor inconveniences such as pillows being either too hard or too high and a few beds being too soft or small for two people, the overwhelming consensus is that the beds are generally of good quality and conducive to restful sleep.
The rooms, although sometimes described as small, are complemented by the comfort of the beds and bedding. Overall, the consistent mention of comfortable beds and bedding underscores the hotel's commitment to guest comfort, making it a highlight of their stay.
The 'Best Western Plus Hôtel La Joliette' sets a high standard for cleanliness, frequently praised by guests for its immaculate condition. Many visitors highlight the hotel’s spotless rooms, which are well-maintained and modern, offering a comfortable and cozy stay. The crisp, clean bedding and bath linen add to the overall comfort, while the complimentary facilities like a clean, well-lit space, good-sized TV, minibar and safe enhance the guest experience. The hotel's adherence to a strict cleaning schedule ensures that the common areas and the pool are consistently clean and inviting.
However, a few guests noted some inconsistencies, such as dusty surfaces or uncleaned items like the basket above the bathroom sink. Some mentioned that cleaning could be more thorough to maintain the high standards throughout, pointing out occasional dust on furniture and a need for improvement in bathroom cleanliness. Despite these minor issues, the general feedback emphasizes outstanding cleanliness with many satisfied patrons appreciating the hotel's deep clean efforts, modern decor and the overall hygienic environment.
At the Best Western Plus Hôtel La Joliette, the staff consistently receives high praise from guests for their friendliness, attentiveness and professionalism. The reception team is frequently noted for their polite and welcoming demeanor, ensuring an extraordinary welcome upon arrival. Many guests highlight the staff's efficiency and helpfulness, particularly in addressing issues such as parking or other inquiries. The hotel team is described as super friendly, smiling and always available to assist, providing an overall pleasant experience.
Despite a few instances where certain staff members or specific shifts were noted as unfriendly or unhelpful, the general consensus remains overwhelmingly positive. The courteous and kind nature of the staff, from the reception to housekeeping, leaves a lasting impression. The staff's ability to be both attentive and accommodating contributes significantly to the hotel's commendable service quality.
Overall, guests appreciate the professional and supportive environment provided by the Hôtel La Joliette’s team, making it a recommended choice for visitors seeking attentive and friendly service during their stay.
Best Western Plus Hôtel La Joliette has received mixed feedback regarding its WiFi service. While some guests have praised the hotel for its good, strong and consistent WiFi connection, others have reported significant issues. Free WiFi is available, but there are frequent mentions of unstable and inadequate network conditions with some guests noting that the WiFi did not work at all during their stay. Problems with WiFi and phone network reception were particularly noted in certain areas of the hotel, including the rooms and basement.
Best Western Plus Hôtel La Joliette has an indoor swimming pool that garners a lot of positive feedback. The pool is admired for its cleanliness and well-maintained condition. Guests appreciate its heated feature and find it quite relaxing. Described as beautiful and pleasant, it adds to the appeal of the hotel. Despite being noted as small, the pool is often characterized as a nice and convenient amenity.
Some reviewers point out its limited size, likening it to a wading pool rather than a full-sized swimming pool. However, the indoor location and reasonable size seem to make it a popular choice for a quick dip or a relaxing soak. It's clear that while space around the pool is limited—leading to no lounge chairs—its overall cleanliness and the enjoyable experience it offers make it a worthwhile feature of the hotel. Pre-reservation might be necessary due to its limited size, ensuring guests can enjoy this amenity without overcrowding. Overall, the pool at Best Western Plus Hôtel La Joliette is a well-appreciated facility, adding an extra layer of comfort and enjoyment to guests' stays.
Best Western Plus Hôtel La Joliette is a family-friendly destination offering comfortable and accommodating stays for those traveling with children. Highlighted by guests as perfect for a family, the family rooms with mezzanine provide ample space and comfort. The hotel is described as welcoming, particularly towards cruise passengers and is suitable for family stays. Reviews consistently emphasize the hotel’s kids-friendly environment, ensuring a pleasant experience for families. The family mezzanine rooms, mentioned frequently, seem to be a notable advantage, making it a good choice for those seeking a family-friendly hotel where both parents and children can enjoy a comfortable stay.
Best Western Plus Hôtel La Joliette has received mixed feedback regarding its four-star rating. Many guests felt that the hotel did not live up to the expected standards of a four-star establishment with several comments indicating that it was more akin to a three-star experience. Common criticisms included the size of the rooms, the cleanliness of the facilities and the overall value for money. Some reviewers were particularly disappointed with the minimalistic room amenities and the quality of the breakfasts, which were described as below acceptable standards for a four-star hotel. However, there were mentions of high-quality service from the reception staff, indicating that not all aspects of the hotel were disappointing. The general consensus is that while the hotel may have some positive attributes, it does not fully meet the expectations set by its four-star rating.
'Best Western Plus Hôtel La Joliette' is lauded for its convenience and suitability for business travelers. Located in the business district of Marseille, it features a business center and additional dedicated business rooms. Guests appreciate its perfect location for business travel and find it well-suited for professional trips, making it an address to remember for future visits. Despite some comments on suitability from some guests, overall, the hotel is recognized for being a very nice option for business trips, complete with all necessary amenities and accommodating staff.
Best Western Plus Hôtel La Joliette offers a range of features that make it accessible to guests with disabilities. The hotel provides accessible room options and is well-suited for travelers with mobility issues. There are public parking spaces available, including private parking nearby, although a fee is applied for the latter. The strategic location allows guests to access main roads easily due to the nearby tunnels. Additionally, the hotel is conveniently accessible on foot, by car and is close to both Metro and bus stations. This combination of accessibility and location ensures a comfortable stay for guests with varying needs.
The Best Western Plus Hôtel La Joliette features a heated pool that guests find to be a significant advantage. Many reviewers highlighted the pleasant water temperature, referring to it as perfect and well-heated. The pool adds value to the hotel's amenities and is described as very nice, making it a great spot for relaxation. Though a few guests mentioned that the pool could be warmer, the overall sentiment is that the heated pool is a noteworthy plus for the hotel.
The Best Western Plus Hôtel La Joliette features an indoor swimming pool that receives mixed feedback from guests. Despite its small size, many guests find the pool to be a nice amenity and appreciate its availability. Some highlight the pool as well-designed and clean, contributing positively to their stay. However, there have been occasional remarks about cleanliness. Overall, the pool is seen as a good addition, though it requires a reservation to use.
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Location
Public transportation is easily accessible with metro and tram stops nearby, facilitating smooth travel around the city. The hotel's proximity to the Gare De Lyon allows easy access to train services, while parking options nearby make it convenient for guests with vehicles. The location is perfect for exploring Marseille on foot with many notable sites within a 10 to 15-minute walk.
Despite being centrally located, the hotel maintains a tranquil atmosphere. Guests appreciate the balance of being in the heart of the city while enjoying a peaceful stay. The combination of its strategic placement, access to public transportation and proximity to various tourist spots makes 'Best Western Plus Hôtel La Joliette' an excellent choice for visitors looking to experience Marseille seamlessly.
Breakfast
The atmosphere of the breakfast room is another positive point with descriptions of it being tastefully decorated and cozy, especially the option to enjoy breakfast in a pleasant patio setting. The staff is frequently noted for their friendliness, adding to the overall positive experience.
However, some reviews point out a few negatives. There are comments on the high price of breakfast with some guests feeling it does not offer good value for money. Occasionally, the quality of certain items, such as pastries and bread, is not up to the expected standard and there are mentions of limited options and items not being replenished promptly. Additionally, the breakfast room can become noisy and crowded, particularly when groups are present.
Overall, while the breakfast at Best Western Plus Hôtel La Joliette is mostly enjoyed for its variety and quality, prospective guests should be aware of the cost and occasional issues with freshness and availability.
Rooms
However, numerous reviews point out that the rooms are consistently small and sometimes cramped, making it challenging for families or those traveling with significant luggage. Despite this, some guests found the rooms functional and well-organized, maximizing the limited space. The family-friendly duplex and mezzanine rooms were well-received for their spaciousness and comfortable setups.
While some visitors had positive experiences with larger room offerings, the overall sentiment is that the standard room sizes do not align well with the expectations set by a four-star hotel, leading to a sense of dissatisfaction among those expecting more spacious accommodations. Despite these size concerns, the hotel's cleanliness, modern amenities and comfortable beds remain its clear strengths.
Beds
While some reviews point out minor inconveniences such as pillows being either too hard or too high and a few beds being too soft or small for two people, the overwhelming consensus is that the beds are generally of good quality and conducive to restful sleep.
The rooms, although sometimes described as small, are complemented by the comfort of the beds and bedding. Overall, the consistent mention of comfortable beds and bedding underscores the hotel's commitment to guest comfort, making it a highlight of their stay.
Cleanliness
However, a few guests noted some inconsistencies, such as dusty surfaces or uncleaned items like the basket above the bathroom sink. Some mentioned that cleaning could be more thorough to maintain the high standards throughout, pointing out occasional dust on furniture and a need for improvement in bathroom cleanliness. Despite these minor issues, the general feedback emphasizes outstanding cleanliness with many satisfied patrons appreciating the hotel's deep clean efforts, modern decor and the overall hygienic environment.
Staff
Despite a few instances where certain staff members or specific shifts were noted as unfriendly or unhelpful, the general consensus remains overwhelmingly positive. The courteous and kind nature of the staff, from the reception to housekeeping, leaves a lasting impression. The staff's ability to be both attentive and accommodating contributes significantly to the hotel's commendable service quality.
Overall, guests appreciate the professional and supportive environment provided by the Hôtel La Joliette’s team, making it a recommended choice for visitors seeking attentive and friendly service during their stay.
Wi-Fi
Pool
Some reviewers point out its limited size, likening it to a wading pool rather than a full-sized swimming pool. However, the indoor location and reasonable size seem to make it a popular choice for a quick dip or a relaxing soak. It's clear that while space around the pool is limited—leading to no lounge chairs—its overall cleanliness and the enjoyable experience it offers make it a worthwhile feature of the hotel. Pre-reservation might be necessary due to its limited size, ensuring guests can enjoy this amenity without overcrowding. Overall, the pool at Best Western Plus Hôtel La Joliette is a well-appreciated facility, adding an extra layer of comfort and enjoyment to guests' stays.
Family
4 Star
Business
Accessible
Heated Pool
Indoor Pool
Yes, Best Western Plus Hôtel La Joliette has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus Hôtel La Joliette.
Yes, Best Western Plus Hôtel La Joliette welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hôtel La Joliette.
Yes, Best Western Plus Hôtel La Joliette has a gym.
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