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Big, 5-Star Hotels in Marrakech
27 HOTELS IN AND AROUND MARRAKECHRanking can be influenced by the commissions we receive.
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In the heart of the magical Marrakech, and built inside the 13th Riad Ouarzazi, the mesmerizing Les Jardins De La Koutoubia is serving luxury, uniqueness and elegance. Enjoy panoramic views from each of the 108 rooms, the 22 suites and the 2 royal suites that are boasted at the hotel.
Summary of reviews
Les Jardins De La Koutoubia is a stunning and luxurious five-star hotel located in the heart of Marrakech's Medina. The hotel's ideal location is praised by guests as it is close to many of the city's main tourist attractions and restaurants. The breakfast buffet receives high praise for the variety and quality of fresh and tasty items. The hotel's in-house dining options, including a traditional Moroccan restaurant and live entertainment, are also enjoyed by guests. The hotel boasts beautiful and spacious rooms, some with stunning views overlooking the pool or courtyard. The impeccable cleanliness and well-maintained facilities are regularly praised by guests. Staff members are described as professional, friendly and helpful in attending to guest needs. The hotel's spa and pool facilities add to the luxurious and relaxing experience of staying here. Though some guests felt refurbishment was needed in some areas, the majority of reviews highlight the exceptional service, beautiful setting and overall excellent experience.
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5 Star
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Luxury
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Summary of reviews
The Sofitel Marrakech Palais Impérial & Spa impresses guests with its remarkable location in the vibrant Hivernage district of Marrakech, offering easy access to key attractions like the Medina, Djema El Fna Square, and the Souks. The hotel's placement amidst trendy restaurants and bars ensures a balance between exploration and relaxation, with its lush gardens and serene pools providing a peaceful retreat after a day of sightseeing.
Guests frequently commend the hotel for its exceptional breakfast experience, highlighted by a varied and high-quality buffet, attentive service, and a delightful atmosphere. Dining at the hotel's restaurants generally offers delicious food and great ambiance, despite some noting areas for improvement such as menu variety and high prices.
The rooms at Sofitel Marrakech match the five-star luxury standard with their spaciousness, Moroccan-influenced decor, and modern amenities. Guests appreciate the comfort of the beds and the charming balconies with stunning views. While room cleanliness and maintenance are mostly praised, a few guests reported minor issues.
The hotel is celebrated for its impeccable cleanliness, especially in the communal areas like the pool and gardens, and is complemented by a helpful and attentive staff. The dedicated personnel, including standout members like Mr. Adil and Soukayna, contribute significantly to a warm and welcoming atmosphere, with the concierge staff receiving particular praise.
While the Wi-Fi is generally reliable and free, some inconsistencies in connectivity have been noted, especially in the rooms and around the pool. The spa is another major highlight, with guests raving about the quality of the massages and the beautiful facilities, although some express concerns over additional charges for certain services.
The pool facilities at the Sofitel are regarded as luxurious and well-maintained, offering a tranquil escape with plenty of space and premium loungers. Families are well catered to, with a dedicated kids’ club and thoughtful amenities ensuring a comfortable stay for all ages.
Overall, the Sofitel Marrakech Palais Impérial & Spa offers a luxurious and memorable experience, making it a highly recommended choice for travelers seeking both relaxation and a convenient base for exploring Marrakech.
Guests frequently commend the hotel for its exceptional breakfast experience, highlighted by a varied and high-quality buffet, attentive service, and a delightful atmosphere. Dining at the hotel's restaurants generally offers delicious food and great ambiance, despite some noting areas for improvement such as menu variety and high prices.
The rooms at Sofitel Marrakech match the five-star luxury standard with their spaciousness, Moroccan-influenced decor, and modern amenities. Guests appreciate the comfort of the beds and the charming balconies with stunning views. While room cleanliness and maintenance are mostly praised, a few guests reported minor issues.
The hotel is celebrated for its impeccable cleanliness, especially in the communal areas like the pool and gardens, and is complemented by a helpful and attentive staff. The dedicated personnel, including standout members like Mr. Adil and Soukayna, contribute significantly to a warm and welcoming atmosphere, with the concierge staff receiving particular praise.
While the Wi-Fi is generally reliable and free, some inconsistencies in connectivity have been noted, especially in the rooms and around the pool. The spa is another major highlight, with guests raving about the quality of the massages and the beautiful facilities, although some express concerns over additional charges for certain services.
The pool facilities at the Sofitel are regarded as luxurious and well-maintained, offering a tranquil escape with plenty of space and premium loungers. Families are well catered to, with a dedicated kids’ club and thoughtful amenities ensuring a comfortable stay for all ages.
Overall, the Sofitel Marrakech Palais Impérial & Spa offers a luxurious and memorable experience, making it a highly recommended choice for travelers seeking both relaxation and a convenient base for exploring Marrakech.
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5 Star
Big
Luxury
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Summary of reviews
The Kenzi Club Agdal Medina - All Inclusive is highly recommended for its excellent location with easy access to the airport, Medina, souks and other tourist areas. The breakfast buffet is highly praised for its diversity and quality, while the dinner buffet has been successfully reviewed with some critiques that it could use more variation. The rooms are spacious and comfortable with a need for some updates in some areas, while the hygiene of the hotel is impeccable. Staff members are praised for their friendly and professional attitude, while the pool area is considered a major highlight. Families will appreciate the facilities provided and excellent animation team, while the all-inclusive package is highly recommended. The heated pool is a particular favorite among guests, despite some reservations about its cloudiness. Overall, the Kenzi Club Agdal Medina - All Inclusive is highly recommended by guests.
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Big
5 Star
Family
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Summary of reviews
The Palm Plaza Marrakech is praised for its strategic location, efficiently balancing accessibility to Marrakech's attractions and amenities with a tranquil atmosphere. Situated near a shopping center and cinema, as well as being close to a large supermarket and the airport, it provides convenience to its guests. Despite being away from the city center, the short taxi rides to major attractions make it a practical and peaceful retreat.
Guests appreciate the hotel's clean, well-maintained facilities, spacious layout and beautiful gardens. The serene ambiance and lovely pool area enhance its appeal, offering excellent value for money. While some guests find the distance from the medina slightly inconvenient without a car, quick taxi rides mitigate this issue.
Breakfast at the hotel is generally well-received for its variety and abundance with guests praising the diverse offerings, including freshly prepared items like omelets and pancakes. However, there are areas for improvement, particularly regarding the freshness of fruits and juices and occasional organizational hiccups during breakfast service.
Dinner experiences at the hotel are mixed. Positive reviews highlight the quality and freshness of food, the nice ambiance and standout dishes like fish tagine. However, repetitive menus, high prices and limited dining options are areas of concern for some guests, alongside occasional service and cleanliness issues.
Room reviews are similarly mixed. Guests appreciate the spaciousness, clean linens and pleasant views from terraces or balconies. However, outdated decor, broken elements in bathrooms, poor lighting and ineffective air conditioning are noted areas for improvement. Noise and inconsistent cleaning services also detract from the overall experience.
Cleanliness throughout the hotel receives both praise and criticism. While many areas, including the swimming pool and common spaces, are well-maintained, issues like dirty carpets, unclean hallways and neglected areas are reported.
Staff at Palm Plaza Marrakech are frequently commended for their professionalism, friendliness and helpfulness, enhancing the hotel's welcoming atmosphere. Despite occasional critiques about the reception staff, the overall guest experience is significantly improved by the diligent and courteous service provided.
WiFi quality is an area needing improvement with many guests reporting slow speeds, unstable connections and poor availability, particularly in the rooms. Enhancing WiFi coverage and speed would notably improve the guest experience.
The spa is a highlight, receiving positive feedback for its clean, well-maintained facilities and professional staff. Treatments, including massages, are highly praised, adding significant value to guests' stays. The gym also receives positive remarks for its overall quality and cleanliness, although some areas require renovation and better equipment maintenance.
The hotel's large and impressive pool area is another standout feature, praised for its cleanliness and aesthetics. However, issues such as unheated water, crowding and a shortage of lounge chairs during peak times are noted. Improvements in heating, seating availability and staff professionalism could further elevate the guests’ pool experience.
In summary, Palm Plaza Marrakech excels in providing a tranquil retreat with convenient access to city attractions and amenities, complemented by friendly staff and appealing facilities. Areas for improvement include room updates, dining variety, WiFi quality and occasional cleanliness lapses.
Guests appreciate the hotel's clean, well-maintained facilities, spacious layout and beautiful gardens. The serene ambiance and lovely pool area enhance its appeal, offering excellent value for money. While some guests find the distance from the medina slightly inconvenient without a car, quick taxi rides mitigate this issue.
Breakfast at the hotel is generally well-received for its variety and abundance with guests praising the diverse offerings, including freshly prepared items like omelets and pancakes. However, there are areas for improvement, particularly regarding the freshness of fruits and juices and occasional organizational hiccups during breakfast service.
Dinner experiences at the hotel are mixed. Positive reviews highlight the quality and freshness of food, the nice ambiance and standout dishes like fish tagine. However, repetitive menus, high prices and limited dining options are areas of concern for some guests, alongside occasional service and cleanliness issues.
Room reviews are similarly mixed. Guests appreciate the spaciousness, clean linens and pleasant views from terraces or balconies. However, outdated decor, broken elements in bathrooms, poor lighting and ineffective air conditioning are noted areas for improvement. Noise and inconsistent cleaning services also detract from the overall experience.
Cleanliness throughout the hotel receives both praise and criticism. While many areas, including the swimming pool and common spaces, are well-maintained, issues like dirty carpets, unclean hallways and neglected areas are reported.
Staff at Palm Plaza Marrakech are frequently commended for their professionalism, friendliness and helpfulness, enhancing the hotel's welcoming atmosphere. Despite occasional critiques about the reception staff, the overall guest experience is significantly improved by the diligent and courteous service provided.
WiFi quality is an area needing improvement with many guests reporting slow speeds, unstable connections and poor availability, particularly in the rooms. Enhancing WiFi coverage and speed would notably improve the guest experience.
The spa is a highlight, receiving positive feedback for its clean, well-maintained facilities and professional staff. Treatments, including massages, are highly praised, adding significant value to guests' stays. The gym also receives positive remarks for its overall quality and cleanliness, although some areas require renovation and better equipment maintenance.
The hotel's large and impressive pool area is another standout feature, praised for its cleanliness and aesthetics. However, issues such as unheated water, crowding and a shortage of lounge chairs during peak times are noted. Improvements in heating, seating availability and staff professionalism could further elevate the guests’ pool experience.
In summary, Palm Plaza Marrakech excels in providing a tranquil retreat with convenient access to city attractions and amenities, complemented by friendly staff and appealing facilities. Areas for improvement include room updates, dining variety, WiFi quality and occasional cleanliness lapses.
Categories
5 Star
Big
Luxury
Pickalbatros Hôtel Du Golf - Adults Friendly 16 Years Plus- All-Inclusive
Hotel in Marrakech
8.9
ExcellentFrom $148
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Summary of reviews
Pickalbatros Hôtel Du Golf - Adults Friendly 16 Years Plus- All-Inclusive is highly acclaimed for its idyllic and tranquil location in Marrakech’s Palmeraie, offering a peaceful retreat with picturesque views over a lush golf course. The serene setting, combined with its top-notch amenities, including a well-maintained golf course, makes it an attractive choice for relaxation and golfing enthusiasts alike. Additionally, the free shuttle service to the historic Medina and main attractions ensures guests can explore Marrakech conveniently.
The rooms at the hotel are spacious, clean and comfortable, featuring beautiful views and modern décor. Guests particularly appreciate the comfortable beds and dedicated hospitality of the staff, adding to a pleasant room experience. However, there are occasional criticisms about maintenance and cleanliness that suggest areas for improvement.
Dining experiences, especially breakfast, are generally well-received for their variety and freshness with hearty and top-notch offerings. The dinner options, though praised for quality and variety, sometimes face criticisms regarding cost and repetitiveness. Despite minor flaws, the overall dining experience remains positive.
Cleanliness across the hotel is consistently high with rooms and common areas maintained to a high standard. The housekeeping staff is frequently praised for their diligence, although there are occasional lapses noted in particular facilities like the pool bar and bathrooms.
The staff at Pickalbatros Hôtel Du Golf - Adults Friendly 16 Years Plus- All-Inclusive are renowned for their friendliness and professionalism, contributing significantly to guests' satisfaction. While there are occasional mentions of unprofessional behavior, the general sentiment is overwhelmingly positive, highlighting the staff's role in enhancing the overall experience.
The hotel offers various amenities including well-praised facilities such as an excellent gym and multiple picturesque swimming pools. The gym is well-equipped, catering to diverse fitness needs, while the pool areas, despite some maintenance concerns, provide a relaxing and visually appealing environment.
For families, the hotel is particularly accommodating with child-friendly facilities such as a kids' club, playground and family-oriented pools, making it an ideal choice for family vacations. The staff’s attentiveness and the available activities add to the family-friendly atmosphere.
The spa services receive mixed reviews with the quality of treatments and welcoming environment praised, but the facilities themselves noted to be somewhat outdated and in need of maintenance.
WiFi connectivity at the hotel is another mixed aspect with stable performance in some areas but generally seen as unreliable, particularly in rooms, suggesting a need for improvement.
Overall, Pickalbatros Hôtel Du Golf - Adults Friendly 16 Years Plus- All-Inclusive stands out for its serene location, excellent amenities and friendly staff, making it a recommended destination for a tranquil escape, family vacation or golfing holiday, despite minor areas needing enhancement.
The rooms at the hotel are spacious, clean and comfortable, featuring beautiful views and modern décor. Guests particularly appreciate the comfortable beds and dedicated hospitality of the staff, adding to a pleasant room experience. However, there are occasional criticisms about maintenance and cleanliness that suggest areas for improvement.
Dining experiences, especially breakfast, are generally well-received for their variety and freshness with hearty and top-notch offerings. The dinner options, though praised for quality and variety, sometimes face criticisms regarding cost and repetitiveness. Despite minor flaws, the overall dining experience remains positive.
Cleanliness across the hotel is consistently high with rooms and common areas maintained to a high standard. The housekeeping staff is frequently praised for their diligence, although there are occasional lapses noted in particular facilities like the pool bar and bathrooms.
The staff at Pickalbatros Hôtel Du Golf - Adults Friendly 16 Years Plus- All-Inclusive are renowned for their friendliness and professionalism, contributing significantly to guests' satisfaction. While there are occasional mentions of unprofessional behavior, the general sentiment is overwhelmingly positive, highlighting the staff's role in enhancing the overall experience.
The hotel offers various amenities including well-praised facilities such as an excellent gym and multiple picturesque swimming pools. The gym is well-equipped, catering to diverse fitness needs, while the pool areas, despite some maintenance concerns, provide a relaxing and visually appealing environment.
For families, the hotel is particularly accommodating with child-friendly facilities such as a kids' club, playground and family-oriented pools, making it an ideal choice for family vacations. The staff’s attentiveness and the available activities add to the family-friendly atmosphere.
The spa services receive mixed reviews with the quality of treatments and welcoming environment praised, but the facilities themselves noted to be somewhat outdated and in need of maintenance.
WiFi connectivity at the hotel is another mixed aspect with stable performance in some areas but generally seen as unreliable, particularly in rooms, suggesting a need for improvement.
Overall, Pickalbatros Hôtel Du Golf - Adults Friendly 16 Years Plus- All-Inclusive stands out for its serene location, excellent amenities and friendly staff, making it a recommended destination for a tranquil escape, family vacation or golfing holiday, despite minor areas needing enhancement.
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5 Star
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Luxury
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Summary of reviews
Ennakhil Marrakech Hotel & SPA is praised for its generally favorable location, situated just outside the bustling center of Marrakech. Guests appreciate the proximity to restaurants and city attractions, coupled with a peaceful retreat in a quiet area. Despite being a bit far from the medina, the location remains accessible and well-positioned with ample parking.
The hotel's breakfast offerings receive mixed feedback. Many guests commend the hearty and varied selection, often describing it as delicious and fabulous. However, there are consistent calls for more variety, freshness and improved quality to better align with the hotel's rating. The limited choices and average quality are still areas needing enhancement.
Dinner at Ennakhil Marrakech Hotel & SPA similarly garners varied reviews. Guests highlight a lack of diversity in the menu with repeated meals and limited choices. The quality is often seen as mediocre with instances of the restaurant unexpectedly closing. These factors point towards a need for significant improvements in the dining service.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort with comfortable beds and large bathrooms contributing to a pleasant stay. Some minor issues such as outdated decor and occasional maintenance concerns are noted, but overall, the positive feedback on the rooms prevails.
Cleanliness at the hotel is predominantly positive with well-decorated and clean interiors receiving high praise. The pool, lobby and rooms are described as impeccably clean. However, some criticisms exist regarding the cleanliness of the restaurant and specific areas needing improvement.
The hotel staff generally receive commendation for their friendly and attentive nature. Guests appreciate the warm welcome and dynamic service. Despite a few criticisms regarding unprofessional behavior from the night receptionist, the overall sentiment reflects excellent service.
The pool at Ennakhil Marrakech Hotel & SPA is highlighted as an impressive feature, consistently praised for its cleanliness and spaciousness. Despite some comments on the water being cold, the pool remains a noteworthy attraction, particularly for its magnificent setting at night.
Beds are often described as spacious, clean and very comfortable, contributing to the overall positive lodging experience. While some guests found them a bit hard, the majority appreciate their size and comfort.
Lastly, while Ennakhil Marrakech Hotel & SPA offers good value for money and a beautiful setting, there are criticisms regarding its five-star rating. The general sentiment is that the hotel's services and offerings do not fully align with the expectations of a 5-star establishment, pointing towards areas that require further enhancement to meet higher standards.
The hotel's breakfast offerings receive mixed feedback. Many guests commend the hearty and varied selection, often describing it as delicious and fabulous. However, there are consistent calls for more variety, freshness and improved quality to better align with the hotel's rating. The limited choices and average quality are still areas needing enhancement.
Dinner at Ennakhil Marrakech Hotel & SPA similarly garners varied reviews. Guests highlight a lack of diversity in the menu with repeated meals and limited choices. The quality is often seen as mediocre with instances of the restaurant unexpectedly closing. These factors point towards a need for significant improvements in the dining service.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort with comfortable beds and large bathrooms contributing to a pleasant stay. Some minor issues such as outdated decor and occasional maintenance concerns are noted, but overall, the positive feedback on the rooms prevails.
Cleanliness at the hotel is predominantly positive with well-decorated and clean interiors receiving high praise. The pool, lobby and rooms are described as impeccably clean. However, some criticisms exist regarding the cleanliness of the restaurant and specific areas needing improvement.
The hotel staff generally receive commendation for their friendly and attentive nature. Guests appreciate the warm welcome and dynamic service. Despite a few criticisms regarding unprofessional behavior from the night receptionist, the overall sentiment reflects excellent service.
The pool at Ennakhil Marrakech Hotel & SPA is highlighted as an impressive feature, consistently praised for its cleanliness and spaciousness. Despite some comments on the water being cold, the pool remains a noteworthy attraction, particularly for its magnificent setting at night.
Beds are often described as spacious, clean and very comfortable, contributing to the overall positive lodging experience. While some guests found them a bit hard, the majority appreciate their size and comfort.
Lastly, while Ennakhil Marrakech Hotel & SPA offers good value for money and a beautiful setting, there are criticisms regarding its five-star rating. The general sentiment is that the hotel's services and offerings do not fully align with the expectations of a 5-star establishment, pointing towards areas that require further enhancement to meet higher standards.
Categories
5 Star
Big
Golf
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Summary of reviews
Savoy Le Grand Hotel Marrakech offers an outstanding combination of location, amenities and service, making it a top choice for visitors to Marrakech. Situated next to Menara Mall and close to major attractions like Jemaa el-Fna square and the Medina, the hotel provides easy access to shopping, dining and exploring the vibrant cityscape. The convenient proximity to the airport further enhances its appeal.
Guests frequently highlight the breakfast experience as a significant highlight, praising the wide range of options, high quality and inclusion of both Moroccan and continental specialties. The breakfast buffet is described as superb and plentiful with attentive service adding to the positive experience. While the dining experience at dinner has mixed reviews due to high prices and occasional slow service, the Moroccan restaurant within the hotel is particularly recommended.
The rooms are spacious, clean and well-equipped, offering modern decor and comfortable bedding. Some rooms even provide stunning views of the pool or the Atlas Mountains. Although there are mentions of rooms needing updates and occasional maintenance issues, the overall comfort and elegance of the accommodations are highly appreciated.
Cleanliness is consistently praised with both rooms and common areas being meticulously maintained. The property’s pools, both indoor and outdoor, are frequently commended for their cleanliness and beauty, providing a relaxing retreat for guests.
The staff at Savoy Le Grand Hotel Marrakech are frequently noted for their exceptional service, friendliness and professionalism. Specific team members often receive individual praise for their outstanding assistance and hospitality, enhancing the overall guest experience.
The free Wi-Fi service receives mixed feedback; while some guests appreciate its availability and reliability, others report issues with slow and inconsistent connectivity in certain areas of the hotel.
The spa and gym facilities offer a blend of relaxation and fitness with positive reviews highlighting well-maintained amenities, professional staff and a variety of services. However, some guests mentioned additional charges and minor inconveniences like limited operating hours and maintenance needs.
Overall, Savoy Le Grand Hotel Marrakech delivers a luxurious and comfortable stay with high standards of service, cleanliness and amenities. Despite a few areas for improvement, the hotel's strong reputation is supported by many positive reviews, making it a favored choice for travelers visiting Marrakech.
Guests frequently highlight the breakfast experience as a significant highlight, praising the wide range of options, high quality and inclusion of both Moroccan and continental specialties. The breakfast buffet is described as superb and plentiful with attentive service adding to the positive experience. While the dining experience at dinner has mixed reviews due to high prices and occasional slow service, the Moroccan restaurant within the hotel is particularly recommended.
The rooms are spacious, clean and well-equipped, offering modern decor and comfortable bedding. Some rooms even provide stunning views of the pool or the Atlas Mountains. Although there are mentions of rooms needing updates and occasional maintenance issues, the overall comfort and elegance of the accommodations are highly appreciated.
Cleanliness is consistently praised with both rooms and common areas being meticulously maintained. The property’s pools, both indoor and outdoor, are frequently commended for their cleanliness and beauty, providing a relaxing retreat for guests.
The staff at Savoy Le Grand Hotel Marrakech are frequently noted for their exceptional service, friendliness and professionalism. Specific team members often receive individual praise for their outstanding assistance and hospitality, enhancing the overall guest experience.
The free Wi-Fi service receives mixed feedback; while some guests appreciate its availability and reliability, others report issues with slow and inconsistent connectivity in certain areas of the hotel.
The spa and gym facilities offer a blend of relaxation and fitness with positive reviews highlighting well-maintained amenities, professional staff and a variety of services. However, some guests mentioned additional charges and minor inconveniences like limited operating hours and maintenance needs.
Overall, Savoy Le Grand Hotel Marrakech delivers a luxurious and comfortable stay with high standards of service, cleanliness and amenities. Despite a few areas for improvement, the hotel's strong reputation is supported by many positive reviews, making it a favored choice for travelers visiting Marrakech.
Categories
5 Star
Big
Luxury
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Summary of reviews
The Mövenpick Hotel Mansour Eddahbi Marrakech consistently excels in offering an exceptional blend of convenience and comfort, bolstered by its strategic location. Nestled in the heart of Marrakech, it provides easy accessibility to key attractions and offers both serenity and cleanliness, making it an ideal base for exploring the city. Guests benefit from its proximate position to trendsetting venues, main streets and various dining options with additional perks such as a beautiful garden retreat surrounding the swimming pool.
The breakfast service at the hotel stands out with its wide variety, generous portions and excellent service, particularly highlighted by the Moroccan pancakes and the friendly demeanor of the staff. The lavish and diverse buffet caters to all taste preferences, making breakfast a delightful start to the day. While dinner experiences are generally praised for the quality and variety of food, service inconsistencies and high costs are noted critiques.
Guest rooms are appreciated for their spaciousness, cleanliness and comfort. Suites, in particular, are highly rated for their well-equipped and large spaces, some featuring beautiful terraces. However, a few guests have pointed out the need for refurbishment in certain areas and occasional maintenance issues. The hotel maintains high cleanliness standards, from guest rooms to communal areas, facilitated by a professional and attentive cleaning staff.
The exceptional staff frequently leaves a lasting impression on guests, contributing significantly to the hotel's welcoming atmosphere. Various staff members, including those at the reception and housekeeping, receive specific commendations for their dedication and helpfulness. The majority of interactions with the staff are positive, underscoring the hotel's commitment to guest satisfaction.
The Wi-Fi at the hotel garners mixed reviews with some guests appreciating the connection speed while others encounter spotty service. Similarly, the spa receives mixed feedback, appreciated for the quality of treatments but occasionally falling short in maintenance and cleanliness. The gym, in contrast, is highly praised for its modern equipment and spacious, well-maintained facilities.
The pool area, featuring multiple pools including heated options, is a standout feature, earning high praise for its pleasant and clean environment, as well as the attentive poolside service. However, a few guests suggest improvements in pool bar service and better enforcement of adult-only areas.
The hotel is particularly family-friendly with its highly-praised kids club and child-friendly facilities. Attentive staff members ensure that children are well-entertained and cared for, enhancing the overall family experience. With its welcoming and professional staff, coupled with comfortable and spacious rooms, the hotel caters effectively to families, ensuring a pleasant stay for guests of all ages.
In summary, Mövenpick Hotel Mansour Eddahbi Marrakech offers a well-rounded, high-quality experience for its guests, bolstered by excellent service, strategic location and comprehensive amenities that cater to both solo travelers and families alike.
The breakfast service at the hotel stands out with its wide variety, generous portions and excellent service, particularly highlighted by the Moroccan pancakes and the friendly demeanor of the staff. The lavish and diverse buffet caters to all taste preferences, making breakfast a delightful start to the day. While dinner experiences are generally praised for the quality and variety of food, service inconsistencies and high costs are noted critiques.
Guest rooms are appreciated for their spaciousness, cleanliness and comfort. Suites, in particular, are highly rated for their well-equipped and large spaces, some featuring beautiful terraces. However, a few guests have pointed out the need for refurbishment in certain areas and occasional maintenance issues. The hotel maintains high cleanliness standards, from guest rooms to communal areas, facilitated by a professional and attentive cleaning staff.
The exceptional staff frequently leaves a lasting impression on guests, contributing significantly to the hotel's welcoming atmosphere. Various staff members, including those at the reception and housekeeping, receive specific commendations for their dedication and helpfulness. The majority of interactions with the staff are positive, underscoring the hotel's commitment to guest satisfaction.
The Wi-Fi at the hotel garners mixed reviews with some guests appreciating the connection speed while others encounter spotty service. Similarly, the spa receives mixed feedback, appreciated for the quality of treatments but occasionally falling short in maintenance and cleanliness. The gym, in contrast, is highly praised for its modern equipment and spacious, well-maintained facilities.
The pool area, featuring multiple pools including heated options, is a standout feature, earning high praise for its pleasant and clean environment, as well as the attentive poolside service. However, a few guests suggest improvements in pool bar service and better enforcement of adult-only areas.
The hotel is particularly family-friendly with its highly-praised kids club and child-friendly facilities. Attentive staff members ensure that children are well-entertained and cared for, enhancing the overall family experience. With its welcoming and professional staff, coupled with comfortable and spacious rooms, the hotel caters effectively to families, ensuring a pleasant stay for guests of all ages.
In summary, Mövenpick Hotel Mansour Eddahbi Marrakech offers a well-rounded, high-quality experience for its guests, bolstered by excellent service, strategic location and comprehensive amenities that cater to both solo travelers and families alike.
Categories
5 Star
Big
Luxury
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Located in the heart of Morocco, Four Seasons Resort is serving luxury hospitality to its guests. With over 40 acres of land the 5-star hotel boasts heavenly gardens and swimming outdoor pools with sparkling waters. Whether you choose to spend your time in the resort's area or explore the city of Marrakech, you will have a great experience at the hotel's premises.
Summary of reviews
The Four Seasons Resort Marrakech is an exceptional and outstanding 5-star luxury hotel that provides guests with bucket-list-worthy facilities and top-notch service. Guests praise the hotel's central location in Marrakech, making it easy to discover the city's attractions. The breakfast is generally positively reviewed with guests commenting on the variety and quality, despite the buffet being a bit repetitive and expensive for some. The hotel's dining options are excellent, particularly the Italian restaurant and the Quattro. The rooms are generally well-equipped and clean with beautiful decor and comfortable beds, while the spa is described as amazing with top-notch facilities and therapists. The pool facilities are also excellent with two separate pools catering for families too. The hotel is highly recommended for families with young children with superb child care facilities. Overall, the hotel is recommended as a top-notch 5-star hotel, perfect for relaxation and indulging in ultimate comfort and luxury with exceptional, attentive and friendly staff.
Categories
5 Star
Big
Luxury
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Summary of reviews
Radisson Blu Marrakech, Carré Eden receives high praises for its prime location in the vibrant Gueliz district, making it an ideal base for exploring Marrakech. The hotel's proximity to shopping areas, cafes, restaurants and key tourist attractions offers convenience for both leisure and business travelers. Modern amenities, spacious rooms and a welcoming staff further enhance the experience, positioning the hotel as an excellent choice for those wanting to immerse themselves in the city's dynamic pulse comfortably.
Breakfast is notable for its extensive and varied selection, incorporating both Moroccan and international dishes. With highlights such as croissants and fresh fruits, the quality of food generally exceeds expectations despite occasional shortcomings like outdated coffee machines or a lack of labeling. Dinner options also garner positive reviews, especially the Ramadan buffet, which stands out for its stunning variety and generous portions. The quality of meals and the pleasant atmosphere of the on-site bar add to the dining experience.
The rooms at Radisson Blu Marrakech, Carré Eden are commended for their spaciousness, modern amenities and cleanliness. Guests appreciate the comfortable beds, well-equipped rooms and large, luxurious bathrooms often featuring rain showers. Despite minor issues like occasional noise or smaller amenities, the overall impression of the rooms is highly positive, contributing to a restful and pleasant stay.
Consistent cleanliness throughout the hotel further enhances the guest experience. Immaculate housekeeping ensures that rooms are spotless, though there are rare mentions of less satisfactory cleaning. The welcoming and thoroughly clean environment contributes to the comfort and satisfaction of the guests.
The staff at Radisson Blu Marrakech, Carré Eden significantly enhances the hotel experience with their friendliness, professionalism and exceptional service. From receptionists to waitstaff and housekeeping, every team member is noted for their dedication to guest satisfaction. Specific commendations are given to individuals like Adil Rmidi and Rashid for their leadership and exceptional service.
While the WiFi experience is generally positive, offering reliable and high-speed internet, some guests have experienced inconsistencies and connectivity issues. Nonetheless, the overall consensus is favorable, appreciating the free access and good internet connection.
The hotel's spa and gym facilities also receive high praise. The Lila Spa is noted for its excellent treatments and modern amenities, including a heated pool and extensive sauna facilities. Guests find the gym to be exceptional, equipped with modern machines and open 24/7, adding a robust fitness experience to their stay.
The aesthetically pleasing heated pool offers a clean, relaxing environment, though some guests note it could benefit from being larger. The live music at the poolside bar enhances the atmosphere, making it a pleasant retreat.
Parking facilities at the hotel are well-regarded with free and easy parking and an excellent valet service. Minor challenges such as difficult access to certain levels are mentioned but do not significantly detract from the positive overall impression.
The hotel also caters well to families with spacious rooms, kid-friendly facilities and a heated pool that children enjoy. Separated areas for kids and thoughtful family-friendly amenities make it a suitable choice for family stays.
Overall, Radisson Blu Marrakech, Carré Eden provides a comprehensive and satisfying experience with its prime location, excellent dining options, comfortable and clean rooms, outstanding staff and ample amenities, making it a top recommendation for anyone visiting Marrakech.
Breakfast is notable for its extensive and varied selection, incorporating both Moroccan and international dishes. With highlights such as croissants and fresh fruits, the quality of food generally exceeds expectations despite occasional shortcomings like outdated coffee machines or a lack of labeling. Dinner options also garner positive reviews, especially the Ramadan buffet, which stands out for its stunning variety and generous portions. The quality of meals and the pleasant atmosphere of the on-site bar add to the dining experience.
The rooms at Radisson Blu Marrakech, Carré Eden are commended for their spaciousness, modern amenities and cleanliness. Guests appreciate the comfortable beds, well-equipped rooms and large, luxurious bathrooms often featuring rain showers. Despite minor issues like occasional noise or smaller amenities, the overall impression of the rooms is highly positive, contributing to a restful and pleasant stay.
Consistent cleanliness throughout the hotel further enhances the guest experience. Immaculate housekeeping ensures that rooms are spotless, though there are rare mentions of less satisfactory cleaning. The welcoming and thoroughly clean environment contributes to the comfort and satisfaction of the guests.
The staff at Radisson Blu Marrakech, Carré Eden significantly enhances the hotel experience with their friendliness, professionalism and exceptional service. From receptionists to waitstaff and housekeeping, every team member is noted for their dedication to guest satisfaction. Specific commendations are given to individuals like Adil Rmidi and Rashid for their leadership and exceptional service.
While the WiFi experience is generally positive, offering reliable and high-speed internet, some guests have experienced inconsistencies and connectivity issues. Nonetheless, the overall consensus is favorable, appreciating the free access and good internet connection.
The hotel's spa and gym facilities also receive high praise. The Lila Spa is noted for its excellent treatments and modern amenities, including a heated pool and extensive sauna facilities. Guests find the gym to be exceptional, equipped with modern machines and open 24/7, adding a robust fitness experience to their stay.
The aesthetically pleasing heated pool offers a clean, relaxing environment, though some guests note it could benefit from being larger. The live music at the poolside bar enhances the atmosphere, making it a pleasant retreat.
Parking facilities at the hotel are well-regarded with free and easy parking and an excellent valet service. Minor challenges such as difficult access to certain levels are mentioned but do not significantly detract from the positive overall impression.
The hotel also caters well to families with spacious rooms, kid-friendly facilities and a heated pool that children enjoy. Separated areas for kids and thoughtful family-friendly amenities make it a suitable choice for family stays.
Overall, Radisson Blu Marrakech, Carré Eden provides a comprehensive and satisfying experience with its prime location, excellent dining options, comfortable and clean rooms, outstanding staff and ample amenities, making it a top recommendation for anyone visiting Marrakech.
Categories
5 Star
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Summary of reviews
Es Saadi Marrakech Resort - Hotel enjoys widespread acclaim for its exceptional location in the heart of the Hivernage district. Guests appreciate its proximity to the medina, city center, vibrant restaurants, clubs and numerous attractions. The serene, well-maintained gardens and inviting pool also contribute to a peaceful yet accessible environment.
The breakfast service is consistently praised for its high quality, variety and the picturesque setting in the garden or on the terrace. While some guests see room for improvement in the variety of options, the overall experience remains highly regarded.
The dining experience, especially by the pool and at L'Epicurien, is positively reviewed for its quality and gourmet options. Although there are occasional complaints about dinner quality, the lunch options and poolside dining receive strong endorsements.
The rooms are spacious and clean, albeit dated, leading some guests to note that renovations are needed to match the five-star rating. Despite these reservations, the dedication of the housekeeping staff is commendable.
Cleanliness throughout the hotel is generally well-maintained, contributing to a comfortable stay. Public areas, the pool and gardens receive specific praise for their upkeep.
Staff at Es Saadi Marrakech Resort - Hotel are frequently celebrated for their kindness, professionalism and attentiveness. The reception team and restaurant staff, in particular, are highlighted for their exceptional service.
The pool area stands out for its cleanliness and tranquility, providing a perfect spot for relaxation. The year-round heated pool and the complementary serene garden enhance the guest experience.
For families, the hotel offers a conducive environment with excellent family suites, a calm atmosphere and a beautiful park setting. Proximity to nightlife adds to the appeal for evening entertainment enthusiasts.
Concerns about the WiFi connection, outdated gym equipment and the need for further spa renovations are noted but do not overshadow the positive aspects. The overall sentiment leans toward a favorable guest experience with Es Saadi Marrakech Resort - Hotel, largely due to its location, staff, cleanliness and leisure facilities.
The breakfast service is consistently praised for its high quality, variety and the picturesque setting in the garden or on the terrace. While some guests see room for improvement in the variety of options, the overall experience remains highly regarded.
The dining experience, especially by the pool and at L'Epicurien, is positively reviewed for its quality and gourmet options. Although there are occasional complaints about dinner quality, the lunch options and poolside dining receive strong endorsements.
The rooms are spacious and clean, albeit dated, leading some guests to note that renovations are needed to match the five-star rating. Despite these reservations, the dedication of the housekeeping staff is commendable.
Cleanliness throughout the hotel is generally well-maintained, contributing to a comfortable stay. Public areas, the pool and gardens receive specific praise for their upkeep.
Staff at Es Saadi Marrakech Resort - Hotel are frequently celebrated for their kindness, professionalism and attentiveness. The reception team and restaurant staff, in particular, are highlighted for their exceptional service.
The pool area stands out for its cleanliness and tranquility, providing a perfect spot for relaxation. The year-round heated pool and the complementary serene garden enhance the guest experience.
For families, the hotel offers a conducive environment with excellent family suites, a calm atmosphere and a beautiful park setting. Proximity to nightlife adds to the appeal for evening entertainment enthusiasts.
Concerns about the WiFi connection, outdated gym equipment and the need for further spa renovations are noted but do not overshadow the positive aspects. The overall sentiment leans toward a favorable guest experience with Es Saadi Marrakech Resort - Hotel, largely due to its location, staff, cleanliness and leisure facilities.
Categories
5 Star
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Luxury
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Summary of reviews
Barceló Palmeraie Oasis Resort, located in a serene palm grove on the outskirts of Marrakech, is lauded for its tranquil and picturesque environment, making it ideal for relaxation and family time. The hotel's beautiful setting, abundant greenery and meticulously cared-for gardens create a peaceful haven away from the city's hustle and bustle. While it is somewhat distant from the city center—about a 20-minute taxi ride—the hotel addresses this with a convenient free shuttle service.
The breakfast experience at Barceló Palmeraie Oasis Resort is highly praised for its variety and quality. Guests appreciate the diverse and fresh offerings, including Moroccan specialties, which make for an enjoyable start to the day. Dinner also receives positive feedback, especially for its flavorful Moroccan and European dishes, though some guests suggest more variety and improved evening entertainment.
Rooms at the hotel are generally spacious, clean and comfortable, offering modern design and pleasant views. However, there are occasional reports of maintenance issues and inconsistencies in cleanliness. Despite this, many guests highlight the comfortable bedding and overall restful experience.
The cleanliness of the hotel is another strong point with well-maintained pools, rooms and common areas frequently mentioned. However, some areas, such as room floors and showers, could benefit from more attention.
The staff at Barceló Palmeraie Oasis Resort are repeatedly commended for their exceptional service and friendliness. Guests note that the staff are welcoming, attentive and efficient, contributing significantly to a positive stay.
On-site amenities include several impressive pools, a well-received spa and decent tennis facilities. The hotel's pools, particularly the Zen pool and the heated options, are popular for their cleanliness and tranquility. The spa offers excellent services with skilled staff, enhancing guests' relaxation experiences.
However, the gym lacks in size, equipment and maintenance, falling short of guest expectations. The Wi-Fi is described as fast and reliable by some, but inconsistent by others. Parking is adequate but located a bit far from the rooms with shuttle services mitigating this inconvenience.
The hotel is especially recommended for families, thanks to its family-friendly environment and numerous child-oriented activities. The kids club and family pools receive high praise for keeping children entertained and safe.
In summary, Barceló Palmeraie Oasis Resort is well-regarded for its tranquil setting, excellent breakfast, friendly staff and family-friendly facilities, despite minor areas needing improvement such as room maintenance and gym amenities.
The breakfast experience at Barceló Palmeraie Oasis Resort is highly praised for its variety and quality. Guests appreciate the diverse and fresh offerings, including Moroccan specialties, which make for an enjoyable start to the day. Dinner also receives positive feedback, especially for its flavorful Moroccan and European dishes, though some guests suggest more variety and improved evening entertainment.
Rooms at the hotel are generally spacious, clean and comfortable, offering modern design and pleasant views. However, there are occasional reports of maintenance issues and inconsistencies in cleanliness. Despite this, many guests highlight the comfortable bedding and overall restful experience.
The cleanliness of the hotel is another strong point with well-maintained pools, rooms and common areas frequently mentioned. However, some areas, such as room floors and showers, could benefit from more attention.
The staff at Barceló Palmeraie Oasis Resort are repeatedly commended for their exceptional service and friendliness. Guests note that the staff are welcoming, attentive and efficient, contributing significantly to a positive stay.
On-site amenities include several impressive pools, a well-received spa and decent tennis facilities. The hotel's pools, particularly the Zen pool and the heated options, are popular for their cleanliness and tranquility. The spa offers excellent services with skilled staff, enhancing guests' relaxation experiences.
However, the gym lacks in size, equipment and maintenance, falling short of guest expectations. The Wi-Fi is described as fast and reliable by some, but inconsistent by others. Parking is adequate but located a bit far from the rooms with shuttle services mitigating this inconvenience.
The hotel is especially recommended for families, thanks to its family-friendly environment and numerous child-oriented activities. The kids club and family pools receive high praise for keeping children entertained and safe.
In summary, Barceló Palmeraie Oasis Resort is well-regarded for its tranquil setting, excellent breakfast, friendly staff and family-friendly facilities, despite minor areas needing improvement such as room maintenance and gym amenities.
Categories
5 Star
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Luxury
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Summary of reviews
Le Meridien N'fis in Marrakech offers a highly favorable location and a blend of convenience and tranquility, positioning guests just outside the old town, between the old medina and the new city sections. This strategic placement allows easy access to major attractions such as the Medina, Marrakech Convention Center and Jemaa El Fna square, while being a peaceful retreat. The Menara Mall, located opposite the hotel, adds to the convenience with a variety of dining and shopping options.
Breakfast at the hotel is a standout feature, praised for its variety and high quality. Guests enjoy a wide array of both savory and sweet options, including traditional Moroccan dishes, fresh fruit and pastries, all served in a pleasant garden setting.
Dinner experiences at Le Meridien N'fis receive mixed feedback. While some guests enjoy the hearty dinners and poolside service, others find the menu limited and the dining ambiance lacking.
Room experiences are also varied with guests appreciating the spaciousness and cleanliness, though many note the outdated decor and need for renovation. Comfort and views of the inner garden are positives, but issues like ineffective air conditioning and poor maintenance are frequently mentioned.
The hotel is celebrated for its impressive cleanliness with well-maintained rooms and common areas. The staff consistently receive high praise for their friendliness, attentiveness and professionalism, enhancing the overall guest experience.
Free Wi-Fi is available throughout the hotel, generally appreciated for its speed, though some guests experience intermittent connections.
The spa is highly regarded for its serene environment and excellent service, despite occasional crowding. The gym, while compact, is sufficiently equipped for a basic workout.
The pool area is a highlight, described as beautiful and serene with well-maintained gardens and ample lounging options. The cold water is a noted drawback, but the overall ambiance remains inviting.
Parking is conveniently located and free, though some issues with valet parking service are mentioned. The hotel is ideal for family vacations, offering a calm environment, spacious rooms and attentive service that caters well to families with children.
Nightlife at Le Meridien N'fis includes traditional music, a talented singer and a piano man at the bar, adding to a pleasant atmosphere. The hotel's location also offers diverse options for exploring nearby bars, cafes and markets.
Overall, Le Meridien N'fis provides a hospitable and convenient stay with notable highlights in breakfast, cleanliness, staff service and pool area, though some aspects like room decor and dinner experiences may require improvement.
Breakfast at the hotel is a standout feature, praised for its variety and high quality. Guests enjoy a wide array of both savory and sweet options, including traditional Moroccan dishes, fresh fruit and pastries, all served in a pleasant garden setting.
Dinner experiences at Le Meridien N'fis receive mixed feedback. While some guests enjoy the hearty dinners and poolside service, others find the menu limited and the dining ambiance lacking.
Room experiences are also varied with guests appreciating the spaciousness and cleanliness, though many note the outdated decor and need for renovation. Comfort and views of the inner garden are positives, but issues like ineffective air conditioning and poor maintenance are frequently mentioned.
The hotel is celebrated for its impressive cleanliness with well-maintained rooms and common areas. The staff consistently receive high praise for their friendliness, attentiveness and professionalism, enhancing the overall guest experience.
Free Wi-Fi is available throughout the hotel, generally appreciated for its speed, though some guests experience intermittent connections.
The spa is highly regarded for its serene environment and excellent service, despite occasional crowding. The gym, while compact, is sufficiently equipped for a basic workout.
The pool area is a highlight, described as beautiful and serene with well-maintained gardens and ample lounging options. The cold water is a noted drawback, but the overall ambiance remains inviting.
Parking is conveniently located and free, though some issues with valet parking service are mentioned. The hotel is ideal for family vacations, offering a calm environment, spacious rooms and attentive service that caters well to families with children.
Nightlife at Le Meridien N'fis includes traditional music, a talented singer and a piano man at the bar, adding to a pleasant atmosphere. The hotel's location also offers diverse options for exploring nearby bars, cafes and markets.
Overall, Le Meridien N'fis provides a hospitable and convenient stay with notable highlights in breakfast, cleanliness, staff service and pool area, though some aspects like room decor and dinner experiences may require improvement.
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5 Star
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Luxury
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Have a unique stay in this family-friendly all-inclusive hotel in Marrakech Enjoy a fun time at the aquapark of the hotel and get closer with your family while being there. At Eden Andalou you can participate in a plethora of different activities ideal for all ages. The hotel features 253 spacious suites with terraces or balconies in each one.
Summary of reviews
Delta Hotels by Marriott Marrakech Eden Andalou is a great hotel for a family-friendly vacation. Though it is slightly further from the center of Marrakech, the hotel provides a free shuttle bus service to the old city. Guests had a great time enjoying the facilities including the aquapark, heated pool, football Astro and spa. The breakfast buffet was highly rated and appreciated by guests with a large choice, variety and fresh ingredients available. The dinner experience was mixed, but the Moroccan cuisine at Le Fes restaurant was highly recommended. The spacious, well-maintained rooms were praised with a comfortable and enjoyable stay being had by most. The staff was exceptional with many going above and beyond to make guests' stays special. Though the spa received mixed reviews, the water park was a huge hit with guests of all ages. The hotel caters to families, providing specially tailored programs for children and a kid-friendly staff and food. All-inclusive options were available with good value for money, though some drinks were not included. The hotel was rated as a great choice for families looking for a fun and relaxing holiday with plenty to do.
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5 Star
Big
Golf
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Summary of reviews
The Be Live Collection Marrakech Adults Only All inclusive is a great option for those looking for a well-appointed hotel slightly outside the city. While some guests found the location too far from the city, others appreciated the excellent emplacement and the free shuttle bus provided by the hotel to the town center. The breakfast received mixed reviews, but the majority of guests praised the wide variety of options available. The dinner experience was delightful with its beautiful facilities and two restaurants, offering a vast mixture of dishes over a full week at the resort and traditional Moroccan cuisine. The rooms were big, clean and well-maintained with beautiful decor and lovely views. The hotel's cleanliness was praised and the staff was seen as having varying degrees of professionalism, but many guests still found them to be welcoming and attentive. The spa facility offers amazing treatments at good prices and the pool area is always clean and tidy with a very good selection of deck chairs and cabanas. The beds were super comfy and great for a good night's sleep. The hotel provides a perfect all-inclusive experience with excellent food and drinks available all day long. The outdoor pool area is a highlight for many guests with two pools available, one geared for a party atmosphere and the other for a more quiet experience. The hotel is a qualitatively modern hotel with clean and beautiful spaces, although some reviewers argued that it is not a full luxury standard five-star hotel. Overall, the hotel seems like a lovely, upscale option for a peaceful retreat for most guests.
Categories
5 Star
Big
Luxury
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Summary of reviews
Nestled conveniently between the Medina and the airport, Grand Mogador Aqua Resort is praised for its prime location, offering a serene environment without feeling too isolated from Marrakech's lively activities. Guests appreciate the hotel's well-maintained beautiful gardens, spacious pool area and the convenience of a free shuttle service to easily explore the city.
The breakfast experience receives mixed feedback, but many guests enjoy a hearty, delicious start to their day with a diverse selection of local delights like msemen and made-to-order omelettes. Despite some organizational and variety issues, the efficient and friendly breakfast staff earn praise. The dinner experience also garners positive remarks for its delicious food, reasonable pricing and enjoyable themed nights, though there are suggestions for better variety and improved service.
Guests find the rooms spacious, particularly liking those with balconies and pool views, but note an urgent need for renovation and better maintenance. Cleanliness of common areas and the pool is well-regarded, though room cleanliness could see improvements with reports of dusty rooms, worn-out bedding and general neglect.
The hotel staff receives commendation for their friendly and welcoming nature with special mentions of individual team members who enhance the guest experience. However, the reception service could benefit from better organization and quicker response times to guest needs. The free Wi-Fi has mixed reviews with some guests enjoying a stable connection while others face weak or intermittent signal issues.
The spa and gym facilities, when available, are praised for their quality and cleanliness, though some guests express disappointment over frequent closures and lack of maintenance. The multiple well-maintained pools with water slides are a highlight, especially appreciated by families. However, the pools could benefit from heating, as some guests found them too cold at times.
Family-friendly facilities, including fantastic slides and pools, make Grand Mogador Aqua Resort an ideal destination for families. Despite some challenges with parking availability and room cleanliness, the hotel's amenities, welcoming staff and overall environment make it a favorable choice for a relaxing and fun-filled vacation in Marrakech.
The breakfast experience receives mixed feedback, but many guests enjoy a hearty, delicious start to their day with a diverse selection of local delights like msemen and made-to-order omelettes. Despite some organizational and variety issues, the efficient and friendly breakfast staff earn praise. The dinner experience also garners positive remarks for its delicious food, reasonable pricing and enjoyable themed nights, though there are suggestions for better variety and improved service.
Guests find the rooms spacious, particularly liking those with balconies and pool views, but note an urgent need for renovation and better maintenance. Cleanliness of common areas and the pool is well-regarded, though room cleanliness could see improvements with reports of dusty rooms, worn-out bedding and general neglect.
The hotel staff receives commendation for their friendly and welcoming nature with special mentions of individual team members who enhance the guest experience. However, the reception service could benefit from better organization and quicker response times to guest needs. The free Wi-Fi has mixed reviews with some guests enjoying a stable connection while others face weak or intermittent signal issues.
The spa and gym facilities, when available, are praised for their quality and cleanliness, though some guests express disappointment over frequent closures and lack of maintenance. The multiple well-maintained pools with water slides are a highlight, especially appreciated by families. However, the pools could benefit from heating, as some guests found them too cold at times.
Family-friendly facilities, including fantastic slides and pools, make Grand Mogador Aqua Resort an ideal destination for families. Despite some challenges with parking availability and room cleanliness, the hotel's amenities, welcoming staff and overall environment make it a favorable choice for a relaxing and fun-filled vacation in Marrakech.
Categories
5 Star
Big
Luxury
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Summary of reviews
Kenzi Menara Palace & Resort offers a strategically advantageous location, blending accessibility to Marrakech’s attractions with a peaceful setting. Just a 10-minute drive from both the airport and city center, it provides easy access to the Medina, restaurants, shopping malls and nightlife. Guests appreciate the complimentary shuttle service to the city’s key landmarks, allowing relaxed exploration. The resort's lush gardens and Atlas Mountain views create a serene environment ideal for unwinding.
The breakfast at the resort is generally praised for its variety and quality, featuring traditional Moroccan specialties and international dishes. Guests enjoy the extensive selection, freshly made omelets, pastries and Moroccan teas. There are minor criticisms regarding fruit variety and coffee quality, but overall, the breakfast is a positive highlight.
Dining options include three distinct restaurants offering Italian, Moroccan and international cuisines. The Moroccan and Italian restaurants particularly stand out, celebrated for their food quality and themed nights. While some guests find the pricing high and buffet offerings not always matching five-star expectations, the diversity and overall quality of the dining experience are well-regarded.
Rooms are spacious, comfortable and elegantly designed, often noted for their sizeable bedrooms, large bathrooms with double sinks and expansive terraces. Cleanliness is exceptional with daily housekeeping and refreshed linens adding to guest satisfaction. Despite minor issues with air conditioning and occasional maintenance problems, the rooms leave a positive impression.
Cleanliness across the resort is commendable with rooms and public areas meticulously maintained. Housekeeping is praised for attentiveness and efficiency, although occasional oversights are mentioned. Overall, the cleanliness and well-kept premises contribute significantly to guest satisfaction.
The staff at Kenzi Menara Palace & Resort receive high marks for their friendliness, attentiveness and professionalism. Specific staff members frequently receive praise for their exceptional service, contributing to a welcoming and positive atmosphere. Despite occasional slow or unhelpful service at reception, the staff’s dedication enhances the overall guest experience.
Free WiFi is available throughout the resort with mixed reviews regarding its performance. While some guests find the connection satisfactory for basic tasks, many report issues with stability and speed, indicating room for improvement.
The spa is a notable feature, offering excellent hammam experiences and high-quality massages. Guests appreciate the range of facilities, including an indoor pool and gym, though some aspects like the dated pool and maintenance issues could be improved. Despite these critiques, the spa remains a valued and recommended facility.
The gym is spacious and functional with activities like aquagym and yoga classes. However, it requires updates and maintenance to address issues with outdated equipment and poor ventilation.
The pool experience is exceptional with large, clean and well-maintained swimming pools set in beautiful surroundings. Guests enjoy the relaxing atmosphere, ample sun loungers and poolside services like a bar offering good food and drinks. Some minor concerns about water temperature and service speed do not significantly detract from the overall positive pool experience.
The breakfast at the resort is generally praised for its variety and quality, featuring traditional Moroccan specialties and international dishes. Guests enjoy the extensive selection, freshly made omelets, pastries and Moroccan teas. There are minor criticisms regarding fruit variety and coffee quality, but overall, the breakfast is a positive highlight.
Dining options include three distinct restaurants offering Italian, Moroccan and international cuisines. The Moroccan and Italian restaurants particularly stand out, celebrated for their food quality and themed nights. While some guests find the pricing high and buffet offerings not always matching five-star expectations, the diversity and overall quality of the dining experience are well-regarded.
Rooms are spacious, comfortable and elegantly designed, often noted for their sizeable bedrooms, large bathrooms with double sinks and expansive terraces. Cleanliness is exceptional with daily housekeeping and refreshed linens adding to guest satisfaction. Despite minor issues with air conditioning and occasional maintenance problems, the rooms leave a positive impression.
Cleanliness across the resort is commendable with rooms and public areas meticulously maintained. Housekeeping is praised for attentiveness and efficiency, although occasional oversights are mentioned. Overall, the cleanliness and well-kept premises contribute significantly to guest satisfaction.
The staff at Kenzi Menara Palace & Resort receive high marks for their friendliness, attentiveness and professionalism. Specific staff members frequently receive praise for their exceptional service, contributing to a welcoming and positive atmosphere. Despite occasional slow or unhelpful service at reception, the staff’s dedication enhances the overall guest experience.
Free WiFi is available throughout the resort with mixed reviews regarding its performance. While some guests find the connection satisfactory for basic tasks, many report issues with stability and speed, indicating room for improvement.
The spa is a notable feature, offering excellent hammam experiences and high-quality massages. Guests appreciate the range of facilities, including an indoor pool and gym, though some aspects like the dated pool and maintenance issues could be improved. Despite these critiques, the spa remains a valued and recommended facility.
The gym is spacious and functional with activities like aquagym and yoga classes. However, it requires updates and maintenance to address issues with outdated equipment and poor ventilation.
The pool experience is exceptional with large, clean and well-maintained swimming pools set in beautiful surroundings. Guests enjoy the relaxing atmosphere, ample sun loungers and poolside services like a bar offering good food and drinks. Some minor concerns about water temperature and service speed do not significantly detract from the overall positive pool experience.
Categories
5 Star
Big
Luxury
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Info
Enjoy gracious hospitality at La Mamounia situated in Marrakech, Morocco, which meets the expectations of the most demanding guests.
Categories
Big
5 Star
Sustainability Journey
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Summary of reviews
The **Grand Mogador Menara & Spa** in Marrakech is highly praised for its exceptional location, situated on Boulevard Mohammed VI, close to major attractions like Menara Mall, M Avenue, the Palais des Congrès, the train station and the Medina. It's recognized for offering easy access to dining, shopping, entertainment and transportation, ensuring a convenient stay for both leisure and business travelers. The neighborhood, Hivernage, is noted for its safety and upscale feel. Though occasional construction noise is mentioned, the strategic positioning remains a standout feature.
The **breakfast** at the hotel receives overwhelmingly positive feedback for its extensive variety and high quality. Guests enjoy a wide selection of both local and continental dishes, featuring omelets, pancakes, fresh juices and pastries. While there are occasional issues with crowded areas and waiting times, the breakfast offerings generally contribute significantly to guests' satisfaction.
For **dinner**, guests have mixed experiences. Many appreciate the good quality and diverse selection of dishes with special mentions of tajines and Bolognese. The attentive and accommodating restaurant staff enhance the dining experience, though some guests find the options repetitive or overpriced.
**Rooms** are widely appreciated for their spaciousness, cleanliness and comfort. Guests enjoy the modern amenities, high-quality bedding and traditional Moroccan decor. However, some rooms and facilities are reported as outdated with occasional maintenance issues and inadequate soundproofing. Despite these drawbacks, the overall room experience is positive.
The **cleanliness** of the hotel stands out with exceptional maintenance and hygiene standards across rooms, the pool and public areas. Daily housekeeping and friendly staff contribute to a pleasant environment, although some areas could benefit from more frequent cleaning and updates.
The **staff** at the hotel receive abundant praise for their professionalism and friendliness. Individuals like Jihane, Mohammed and Alami are commended for exceptional service, enhancing guests' overall experience. While there are occasional reports of inefficiency at reception, the majority of interactions are positive.
**Wi-Fi** at the hotel has mixed reviews with some guests experiencing good connectivity and quick resolution of issues. However, many report poor, slow or intermittent service, particularly in rooms, indicating the need for improved consistency.
The **gym** is generally well-regarded, offering adequate equipment for workout routines. While some guests find the gym exceptional, others note issues with air conditioning and feel it could be better equipped.
The **pool** area is praised for its cleanliness, spaciousness and the availability of both indoor and outdoor options. Despite occasional noise and the need for updates, guests enjoy the inviting ambiance and the children's pool area adds to the family-friendly atmosphere.
**Parking** facilities are appreciated for being free, secure and underground with valet service and accessible spaces. However, guests sometimes face challenges finding a spot, particularly for larger vehicles and report occasional management issues.
Lastly, the hotel is noted for being **family-friendly** with a welcoming atmosphere and various amenities catering to kids. The children's pool and attentive staff ensure a safe and entertaining environment for young guests.
In summary, **Grand Mogador Menara & Spa** offers a compelling stay in the heart of Marrakech with its central location, comfortable rooms, family-friendly amenities and excellent cleanliness standing out, despite occasional drawbacks in dining variety, Wi-Fi and parking management.
The **breakfast** at the hotel receives overwhelmingly positive feedback for its extensive variety and high quality. Guests enjoy a wide selection of both local and continental dishes, featuring omelets, pancakes, fresh juices and pastries. While there are occasional issues with crowded areas and waiting times, the breakfast offerings generally contribute significantly to guests' satisfaction.
For **dinner**, guests have mixed experiences. Many appreciate the good quality and diverse selection of dishes with special mentions of tajines and Bolognese. The attentive and accommodating restaurant staff enhance the dining experience, though some guests find the options repetitive or overpriced.
**Rooms** are widely appreciated for their spaciousness, cleanliness and comfort. Guests enjoy the modern amenities, high-quality bedding and traditional Moroccan decor. However, some rooms and facilities are reported as outdated with occasional maintenance issues and inadequate soundproofing. Despite these drawbacks, the overall room experience is positive.
The **cleanliness** of the hotel stands out with exceptional maintenance and hygiene standards across rooms, the pool and public areas. Daily housekeeping and friendly staff contribute to a pleasant environment, although some areas could benefit from more frequent cleaning and updates.
The **staff** at the hotel receive abundant praise for their professionalism and friendliness. Individuals like Jihane, Mohammed and Alami are commended for exceptional service, enhancing guests' overall experience. While there are occasional reports of inefficiency at reception, the majority of interactions are positive.
**Wi-Fi** at the hotel has mixed reviews with some guests experiencing good connectivity and quick resolution of issues. However, many report poor, slow or intermittent service, particularly in rooms, indicating the need for improved consistency.
The **gym** is generally well-regarded, offering adequate equipment for workout routines. While some guests find the gym exceptional, others note issues with air conditioning and feel it could be better equipped.
The **pool** area is praised for its cleanliness, spaciousness and the availability of both indoor and outdoor options. Despite occasional noise and the need for updates, guests enjoy the inviting ambiance and the children's pool area adds to the family-friendly atmosphere.
**Parking** facilities are appreciated for being free, secure and underground with valet service and accessible spaces. However, guests sometimes face challenges finding a spot, particularly for larger vehicles and report occasional management issues.
Lastly, the hotel is noted for being **family-friendly** with a welcoming atmosphere and various amenities catering to kids. The children's pool and attentive staff ensure a safe and entertaining environment for young guests.
In summary, **Grand Mogador Menara & Spa** offers a compelling stay in the heart of Marrakech with its central location, comfortable rooms, family-friendly amenities and excellent cleanliness standing out, despite occasional drawbacks in dining variety, Wi-Fi and parking management.
Categories
5 Star
Big
Luxury
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