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Moroccan House

Marrakech , 3 Rue Loubnane Gueliz (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMoroccan House, located in the heart of Marrakech, consistently impresses guests with its prime positioning. Nestled on a tranquil street yet close to vital attractions, this hotel offers an ideal base for exploring both the vibrant Gueliz Street and the traditional Medina. The hotel's decor and ambiance, complemented by friendly staff, add to its appeal.

One of the standout features is the breakfast experience, known for its variety and hearty portions served on a scenic rooftop terrace, enhancing the value for money. Although some guests noted repetition in the offerings and minor quality issues, the overall feedback remains positive, highlighting the freshness and taste.

The rooms are praised for their spaciousness, cleanliness and distinctive decor. With air-conditioned and traditionally-furnished interiors, they provide a delightful and comfortable stay. However, while the general cleanliness is commendable, the bathrooms often receive criticism for needing renovation and improved hygiene. The quality of the beds is variable with some guests finding them supremely comfortable while others face issues with firmness and pillow sizes.

The staff at Moroccan House are frequently applauded for their friendliness and professionalism, contributing significantly to the warm and welcoming atmosphere. They are dedicated to resolving issues promptly and going the extra mile to enhance guest satisfaction.

WiFi quality at the hotel receives mixed reviews with some guests finding it unreliable and needing to seek connections elsewhere. The pool, another feature, is appreciated during hot weather, though feedback on its cleanliness and the availability of sun loungers varies.

For families, Moroccan House offers a friendly environment and good value for money with spacious family rooms and accommodating staff. However, some practical issues, such as bed comfort and the need for updates, are noted. Despite being a three-star hotel, Moroccan House delivers a satisfactory experience with commendable breakfast offerings and decent amenities, making it a solid choice for budget-conscious travelers looking to explore Marrakech.
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Categories

3-Star Hotel

This hotel offers a swimming pool and is located in the heart of Marrakech. The location is good and the staff are kind.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Cheap Hotel

Accessible Hotel

Hotel with Outdoor Pool

Room Types

Single Room This air-conditioned room is decorated in an Oriental style. It has a satellite TV and a minibar.

Double or Twin Room This air-conditioned room is decorated in an Oriental style. It has a satellite TV and a minibar.

Suite This air-conditioned, large room is decorated in an Oriental style. It has an extra-large bed, a seating area and satellite TV.

Classic Triple Room This air-conditioned room features a TV with satellite channels, minibar and a private bathroom.

Quadruple Room with Bathroom Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a TV with satellite channels, a minibar, a dining area, a wardrobe as well as pool views. The unit has 3 beds.

About Moroccan House

License: 40000HT0538

Guest Reviews

7.1

Good

Location

Nestled in the heart of Marrakech, Moroccan House boasts an enviable location praised by many guests. Situated on a quiet street, the hotel offers both tranquility and proximity to essential attractions. Its central position makes it ideal for exploring the city's vibrant areas, including the bustling Gueliz Street, known for its shopping and nightlife. The Medina is accessible by a short walk, adding to its convenience for those keen on immersing themselves in traditional Moroccan culture.

Guests consistently highlight the hotel's location as one of its strongest points, noting it is within walking distance to almost everything, including transport links like bus and train stations and a diverse array of shops and restaurants. The serene yet central setting provides good value for money, making it a perfect base for city exploration. Furthermore, the pleasant decor and friendly staff contribute to a welcoming atmosphere, enhancing the overall guest experience.

While a few guests mentioned that the hotel is slightly farther from the Medina, they appreciated the quieter ambiance that comes with it. Overall, Moroccan House combines an excellent geographical location with charming decor, friendly service and good value, making it a notable choice for visitors to Marrakech.

Breakfast

Moroccan House offers a breakfast experience that generally garners positive feedback from its guests with many appreciating the variety and abundance of options available. The breakfast buffet, often described as hearty and plentiful, includes a wide selection that caters to differing tastes. The setting on the rooftop terrace, sometimes served in an air-conditioned Bedouin tent, enhances the dining experience, offering pleasant views and a serene atmosphere.

Guests commended the breakfast's value, especially considering the affordable price, citing it as one of the best in its class with a variety of options. Regular replenishment ensures that the buffet stays well-stocked and the food is reported to be fresh and tasty. Standouts include a myriad of pastries and bread, which are a hit among visitors.

However, there are some points of critique. Some guests noted the lack of variety over time with breakfast offerings becoming repetitive. A few mentioned the presence of powdered orange juice and an abundance of sweets, which may not cater to everyone's preference. There were also occasional comments about inconsistent quality and timing issues, like the breakfast service closing before 10 a.m.

Overall, despite minor drawbacks, the breakfast at Moroccan House is praised for its comprehensive selection, value for money and the unique rooftop dining experience.

Rooms

The rooms at Moroccan House have garnered predominantly positive feedback, emphasizing their spaciousness, cleanliness and distinctive decor. Guests appreciated the air-conditioned rooms and the pleasant, 100% Arabic style furnishing. Many found the rooms to be larger than expected, comfortably accommodating multiple occupants with adequate amenities. Cleanliness was frequently highlighted and the charming, beautifully decorated interiors left a positive impression.

However, there were consistent mentions of the need for renovation, particularly in the bathrooms, which several guests found to be outdated and, at times, unclean. Some rooms had comfortable beds, but others suggested that the beds could be improved for better comfort. While the rooms generally offered a nice view, it should be noted that not all rooms had the promised pool view.

Overall, the Moroccan House offers a delightful setting with spacious, clean and well-furnished rooms, though certain areas, especially the bathrooms, could benefit from modernization.

Beds

Moroccan House offers a mixed experience when it comes to bed comfort. Many guests commend the hotel for its very comfortable and extra-large adult beds, which are often paired with necessary amenities inside the rooms. However, reviews also indicate a significant number of guests found the mattresses and pillows too hard, making sleep challenging for some, particularly children and taller individuals. The discomfort is further noted in the firmness of the mattresses and the small size of the pillows. Despite the comfort reported by some, there's a consistent theme concerning the need for updates to the bedding. Additionally, practical issues such as the design leading to feet getting caught in the bed frame and the need to remove the key card—thus cutting off air conditioning—have also been highlighted.

Cleanliness

Moroccan House has garnered a mixed response regarding its cleanliness. Many guests have praised the hotel for being quite clean with daily room cleanings and fresh towels provided regularly. The staff at the hotel are frequently highlighted for their friendliness and professionalism, which adds to the welcoming atmosphere. Guests also appreciate the hotel's beautiful and colorful interior, describing it as a magnificent Riad with plenty of character.

However, several reviews pointed out that the bathrooms, in particular, often fall short of expectations, being described as very dirty and in need of renovation. Issues such as rust, unattached toilet seats and inefficient showers were mentioned. There were also specific concerns about the cleanliness of towels and bed sheets with some guests noting that these items were not spotless or appeared unclean.

While the hotel overall is seen as clean and maintained daily, its age is showing with some areas being run down and in need of improvement. Despite these drawbacks, the good location, beautiful lobby and the dedicated staff make it a reasonable choice for some travelers.

Staff

Moroccan House boasts a truly welcoming atmosphere, largely due to its exceptionally friendly and helpful staff. Guests frequently highlight the warm and attentive reception they receive with many mentioning the courteous and polite demeanor of the team. The lifeguard and porters, particularly Hassan, are noted for their super friendly and kind dispositions, adding an extra touch of charm to the stay.

The staff's dedication to resolving issues quickly and efficiently is often praised, reflecting a commitment to high standards of customer service. Whether handling routine matters or going above and beyond to assist with more complex requests, such as helping with flight tickets, the team demonstrates a remarkable willingness to ensure guest satisfaction.

Guests appreciate the staff's constant availability and cheerful presence from morning till evening, contributing significantly to the overall pleasant experience. This attentive care, coupled with their professionalism and willingness to help, makes for a memorable stay at Moroccan House.

While a few reviews mention that the staff can be limited to handling only routine matters, these opinions are in the minority. The overwhelmingly positive feedback emphasizes the friendliness, kindness and helpfulness of the staff, making Moroccan House a standout destination for many travelers.

Wi-Fi

Guests at Moroccan House have mixed opinions about the hotel's WiFi. Some noted that the internet connection in the rooms is poor, making it difficult to do much beyond sitting on the bed with no effective Wi-Fi in the common areas either. A few mentioned having to leave the premises and go to nearby places like Starbucks to access reliable WiFi. On a positive note, one review mentioned that the internet was good, indicating that experiences can vary. Additionally, while not related to WiFi, it’s worth noting that the TV in the rooms offers multi-language options, including French, for diverse viewing preferences.

Pool

Located in the heart of vibrant Morocco, Moroccan House features a variety of amenities, including a pool that has received mixed reviews from guests. The pool is often praised for being a welcome retreat during the hot summer temperatures and is described as very nice and a big bonus to the hotel experience. Its cleanliness has received varying feedback with some guests noting that it looked well kept and clean, while others mentioned issues with cloudy water and the pool appearing green in the mornings.

The pool area itself is appreciated for its excellent sun exposure, pretty much all day, which makes it a pleasant spot, especially in the late morning. However, some guests felt that the number of sun loungers was inadequate for the whole hotel with only two available, leading to a bit of disappointment among sunbathers. The pool facilities and rooftop terrace are described as basic and the pool's closure time at 6 PM has been noted as a limitation.

Despite some variability in guest experiences, the pool remains a valued part of the Moroccan House, particularly for those looking for a refreshing dip to counter the heat. Families may also find the pool suitable for young children, adding to its appeal for a wider range of guests.

Family

Moroccan House offers a welcoming and beautiful atmosphere, making it a great option for families traveling with children. The hotel provides excellent value for money, especially for family rooms, ensuring comfort and convenience during the stay. With a spacious bathroom and comfy beds, the accommodations are suited for families of various sizes, including provisions like cribs for younger children.

Families traveling with kids, such as those with 5 and 7-year-olds, will find the environment to be very friendly and accommodating. The hotel's ambiance is well-loved and the helpful and friendly staff are always ready to assist with any queries, making guests feel safe and well-cared for. Additionally, while the Medina is a 30-minute walk away, the proximity to the new town offers easy access to local amenities, enhancing the overall family experience.

3 Star

Moroccan House offers good value for money, making it a solid choice for budget-conscious travelers. Despite being a three-star hotel, it provides a lovely place to stay with satisfactory facilities and services. Guests particularly appreciate the breakfast, which has been described as probably the best among three-star accommodations. However, the bathrooms are noted as needing modernization. While it might not have high-end appeal or significant charm, it delivers decent rooms and an overall satisfactory experience.

Yes, Moroccan House has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Moroccan House.

No, Moroccan House doesn't allow dogs.

No, parking facilities aren't available at Moroccan House.

No, Moroccan House doesn't have a gym.

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