Ensana Hvězda - Imperiál - Neapol
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Summary of reviewsEnsana Hvězda - Imperiál - Neapol receives high praise across various categories, making it a well-rounded destination for travelers seeking relaxation and exploration. Positioned in the heart of a charming town, the hotel benefits from its prime location at Goethe Square, providing guests with easy access to both historic sites and natural landscapes. This ideal location is complemented by beautifully decorated rooms that offer stunning views, adding to the hotel's serene and inviting atmosphere.
The breakfast offerings are frequently lauded for their variety and quality, catering to diverse tastes with fresh, homemade items and healthy options. Similarly, the dinner experience offers a pleasant atmosphere and tasty regional dishes, although some guests suggest room for improvement in dish variety and preparation. The staff, known for their friendliness and multilingual abilities, contribute positively to both dining experiences and overall service, enhancing the hospitality of the hotel.
Rooms at Ensana Hvězda - Imperiál - Neapol are noted for their spaciousness, cleanliness, and elegant furnishings, offering a sophisticated setting for guests. Despite the occasional challenge of navigating the interconnected layout of the hotel, the high standard of the rooms is consistently praised. Cleanliness extends throughout the property, including the well-maintained spa and pool areas, which are standout features for many visitors seeking wellness and relaxation.
The hotel's spa facilities, including the notable Roman baths, are well-regarded, and access to other Ensana spa areas adds to the appeal. While the swimming pool may appear smaller than expected, its cleanliness and aesthetic charm remain commendable.
Parking options are somewhat limited, with advance reservations recommended due to narrow garage spaces. Despite this, reasonable solutions are often found, mitigating some of the concern over parking scarcity.
Finally, the hotel is appreciated for its comfortable beds, though preferences for mattress firmness vary. Overall, Ensana Hvězda - Imperiál - Neapol combines excellent service, a prime location, and quality amenities to offer a rewarding stay for its guests.
Categories
The breakfast offerings are frequently lauded for their variety and quality, catering to diverse tastes with fresh, homemade items and healthy options. Similarly, the dinner experience offers a pleasant atmosphere and tasty regional dishes, although some guests suggest room for improvement in dish variety and preparation. The staff, known for their friendliness and multilingual abilities, contribute positively to both dining experiences and overall service, enhancing the hospitality of the hotel.
Rooms at Ensana Hvězda - Imperiál - Neapol are noted for their spaciousness, cleanliness, and elegant furnishings, offering a sophisticated setting for guests. Despite the occasional challenge of navigating the interconnected layout of the hotel, the high standard of the rooms is consistently praised. Cleanliness extends throughout the property, including the well-maintained spa and pool areas, which are standout features for many visitors seeking wellness and relaxation.
The hotel's spa facilities, including the notable Roman baths, are well-regarded, and access to other Ensana spa areas adds to the appeal. While the swimming pool may appear smaller than expected, its cleanliness and aesthetic charm remain commendable.
Parking options are somewhat limited, with advance reservations recommended due to narrow garage spaces. Despite this, reasonable solutions are often found, mitigating some of the concern over parking scarcity.
Finally, the hotel is appreciated for its comfortable beds, though preferences for mattress firmness vary. Overall, Ensana Hvězda - Imperiál - Neapol combines excellent service, a prime location, and quality amenities to offer a rewarding stay for its guests.
Hotel near Golf Courses
Part of a large spa complex in Mariánské Lázně, providing extensive facilities and a central location for accessing golf courses. A comprehensive option for a golf and spa trip.
Historic Hotel
This hotel is recognized for its striking exterior architecture and prominent location overlooking Goethe Square and the Colonnade in Mariánské Lázně, forming a significant part of the town's historic spa quarter.
Hotel with Spa
Part of the large Ensana spa complex, this hotel offers guests access to extensive spa facilities, including shared access to the famous Roman Baths at Nové Lázně via heated corridors, providing a wide array of thermal and water therapies.
Family Friendly Hotel
Offers interconnected rooms upon request and allows up to two children under 12 to stay for free. It includes a complimentary family ticket to Miniature Park Boheminium. Guests have unlimited access to the hotel pool with whirlpool and saunas, playrooms and an outdoor playground.
Romantic Hotel
Combining historic splendor with modern comfort, this hotel offers a recognizable icon with amazing exterior architecture. The largest hotel swimming pool in town and quality services make it a great choice for couples. The location overlooking Goethe Square and the Colonnade adds to its appeal.
Hotel with Swimming Pool
The Aqua Wellness Centre in Ensana Hvězda houses the largest hotel swimming pool in Mariánské Lázně. It has massage showers and a whirlpool. There is also a sauna area with a Finnish sauna, a steam bath, sanarium and relaxation area.
Indoor Pool
Hotel with Free Wi-Fi
This hotel provides guests with free Wi-Fi. It is part of the Ensana group, known for its spa and wellness facilities.
Business Hotel
Offers direct access to the Casino Conference Centre, providing multiple halls and meeting rooms suitable for large conferences, exhibitions, and banquets. The Hvězda Health Spa Hotel also has a library with space for up to 45 people for smaller meetings.
Accessible Hotel
Ensana Hvězda - Imperiál - Neapol offers wheelchair access and has a lift. The hotel also has rooms accessible for disabled guests.
Hotel with Gym
Part of the Ensana group known for its spa and health facilities, this hotel likely offers fitness amenities alongside its spa treatments and wellness programs.
4-Star Hotel
Ensana Hvězda - Imperiál - Neapol offers extensive spa facilities and a central location. It is part of a larger spa complex, providing a wide range of treatments and wellness options.
Hotel with Indoor Pool
Guests staying at this hotel benefit from access to the Aqua Wellness Centre at Hvězda, which is equipped with a large indoor pool. The hotel is interconnected with other Ensana properties, providing seamless access to their wellness facilities.
Hotel for Honeymoon
Hotel with Parking
Hotel with Tennis Courts
Guest Reviews
Ensana Hvězda - Imperiál - Neapol boasts a prime location that is frequently praised by its guests. Situated in the heart of a charming and pleasant town, the hotel offers easy access to both the historic colonnades and the scenic nature of the surrounding area. With everything within walking distance, visitors can explore the central spa region and enjoy the tranquility of nearby parks and forests. The hotel's position at Goethe Square provides magnificent views and convenient access to the Kurpark, enhancing the overall appeal of this exceptional spot. In addition to its remarkable location, the beautifully decorated rooms and the impressive pool with saunas complement the serene surroundings. This well-kept establishment successfully combines charm, cleanliness, and good energy, making it an ideal choice for those seeking both relaxation and exploration in a stunning setting.
Guests at Ensana Hvězda - Imperiál - Neapol frequently praised the hotel's breakfast offerings, noting the impressive variety and quality that catered to diverse tastes. Many mentioned enjoying a rich and extensive buffet with a wide selection of foods, highlighting the quality and freshness of ingredients like homemade meat patties and rice pudding. The availability of ample vegetables also contributed to the appeal for those looking for healthier options. Positive remarks about the friendly and attentive staff added to the overall favorable experience, though some guests noted minor aspects such as older-fashioned seating or the service ending relatively early. Overall, the breakfast was described in terms like "wonderful," "amazing," and "perfect," reflecting a broad satisfaction among guests for its hearty and varied nature. Despite a few mixed opinions, the consensus was that the breakfast at this hotel offers a delicious start to the day, ensuring that everyone can find something to enjoy.
Ensana Hvězda - Imperiál - Neapol offers a dining experience that has been met with a range of opinions from its guests. The atmosphere in the dining room appears to be favorable, enhancing the overall meal experience. Many guests appreciated the extensive evening buffet, which often features delicious regional dishes and a good selection of options, ensuring that there is something for everyone. However, some guests noted that the quality of certain dishes could be improved and that the variety could be more diverse and typically Czech. Despite this, the food is generally described as very tasty and satisfying, with the breakfast and dinner buffets receiving praise for their good selection and presentation. The buffet offerings, although sometimes lacking replenishment, are complemented by free water, and the staff's friendliness contributes positively to the dining experience. Although some reviews mention the dishes could be prepared with more care, overall, the food and dining experience receive positive feedback.
Ensana Hvězda - Imperial - Neapol offers an inviting atmosphere with rooms that have been praised for their spaciousness and cleanliness. Travelers can expect elegantly furnished accommodations with high ceilings and stylish stucco details, contributing to a charming and sophisticated ambiance. Many rooms offer beautiful views of the city, providing a serene backdrop for guests' stay.
Guests have highlighted the consistent quality and maintenance of the rooms, noting modern furnishings and large terraces that enhance the overall experience. The cleanliness of the rooms is frequently mentioned, with bathrooms described as being in like-new condition. Families found the space accommodating, with children also enjoying the environment.
Despite the interconnected layout of five hotels, which may require some navigation upon arrival, the effort is rewarded with well-equipped and cozy rooms. However, some guests experienced minor inconveniences, such as noise from adjacent kitchen areas or rooms with smaller, less bright spaces. While staff interactions were generally positive, some reviewers suggested room service could benefit from improvement.
Overall, the Ensana Hvězda - Imperial - Neapol stands out for its architectural charm and the high standard of its rooms, offering visitors a quality, restful stay in a prime location with friendly staff on hand to assist.
Ensana Hvězda - Imperiál - Neapol is praised for its comfortable beds, adding to the welcoming atmosphere of the hotel. Guests frequently mention the enjoyment of a comfortable and wide bed, contributing significantly to their overall stay experience. The hotel boasts a well-kept, charming environment in a great location, augmented by the friendly staff, which consistently ensures a pleasant visit. However, some guests note a preference for firmer mattresses, suggesting that the current ones may be too soft for some. Additionally, there are occasional remarks about beds being carelessly made. Despite these minor concerns, the hotel maintains a clean and nice appearance, creating a generally positive impression regarding its accommodations.
Ensana Hvězda - Imperiál - Neapol hotel shines when it comes to cleanliness and comfort, with multiple reviews highlighting its spotless nature. Guests often emphasize the cleanliness throughout the property, including the well-maintained rooms, swimming pool, and restaurant. The accommodations are described as spacious, newly renovated, and stylishly decorated, creating a cozy and visually appealing environment. The majority of the visitors find the staff to be friendly and accommodating, contributing to a pleasant stay experience. Although a few isolated incidents suggest room for improvement in room readiness and culinary offerings, the overall impression remains positive, with the hotel meeting guests' expectations in terms of cleanliness and service.
Ensana Hvězda - Imperiál - Neapol has received abundant praise for its staff, who are consistently described as friendly, professional, and helpful. Across different areas of the hotel, guests have noted the staff's attentiveness and their ability to speak several languages, enhancing the overall experience. The reception staff, in particular, has been highlighted for their pleasant demeanor and willingness to assist. Guests have appreciated the night receptionist's helpful advice and the accommodating nature of many other staff members. The hotel's personnel are largely seen as competent, understanding, and committed to delivering excellent service. However, there have been isolated comments about certain staff members who need improvement in their approach, with reception occasionally described as unfriendly or arrogant. Nonetheless, the overall impression remains positive, with the majority of guests emphasizing the warmth and professionalism of the staff throughout their stay.
Ensana Hvězda - Imperiál - Neapol is known for its outstanding spa facilities, making it a noteworthy destination for relaxation and wellness. Visitors can enjoy a well-maintained pool and sauna area, with many reviews highlighting the beauty and quality of the amenities. The Roman baths, often described as a true highlight, are a favorite among guests, with many appreciating the free access provided by the hotel. Although the swimming pool appeared smaller than anticipated from photos, it still receives positive feedback for its maintenance and aesthetic appeal. The wellness offerings are abundant, with a variety of treatments available, enhancing the overall spa experience. Access to the spa areas of other Ensana hotels adds to the allure, providing guests with expanded options for indulgence. The combination of great spa offers and stunning wellness areas makes a stay here particularly rewarding.
Ensana Hvězda - Imperiál - Neapol offers guests an inviting and well-maintained swimming experience, with frequent praise for its large indoor pool and accompanying saunas. Visitors appreciate the ample space in the pool area, which provides a pleasant atmosphere for relaxation and swimming. The hotel's pool is an attractive feature, noted for being clean and well-kept, although some guests feel the water temperature could be slightly warmer. The interconnected underground facilities, including the Roman baths, add to the overall appeal, offering free access and contributing to the sense of spaciousness. Despite occasional closures of the large pool and saunas, the majority of feedback highlights the comfort and enjoyment they provide, situated within a hotel that’s admired for its cleanliness, polite staff, and delicious food. These amenities enhance the overall experience, making Ensana Hvězda a desirable destination for travelers seeking a pleasant swimming and wellness retreat.
Ensana Hvězda - Imperiál - Neapol provides some parking options, albeit with certain limitations. Guests have found the available parking convenient, with options such as using a nearby outdoor parking lot for a reasonable daily fee. While there is a possibility to park an electric car, the cost is reasonable at around 150 kronor per day. Booking a parking space in the garage ahead of time seems to be a wise move, as it helps secure a spot, especially considering the scarcity of available parking spaces. However, the garage spaces are reported to be somewhat narrow, possibly challenging for larger vehicles.
On the downside, there is an overall consensus that parking facilities are quite limited, with no on-site parking at the hotel itself. The surrounding area also offers only a few parking solutions, which often require advance reservation. While some guests have found resolution, often for a lower fee than expected, the general lack of free or sufficient parking remains a concern. Descriptions indicate that parking spaces in the area are mostly reserved or require additional planning for guests who choose not to use the garage.
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Location
Breakfast
Dinner
Rooms
Guests have highlighted the consistent quality and maintenance of the rooms, noting modern furnishings and large terraces that enhance the overall experience. The cleanliness of the rooms is frequently mentioned, with bathrooms described as being in like-new condition. Families found the space accommodating, with children also enjoying the environment.
Despite the interconnected layout of five hotels, which may require some navigation upon arrival, the effort is rewarded with well-equipped and cozy rooms. However, some guests experienced minor inconveniences, such as noise from adjacent kitchen areas or rooms with smaller, less bright spaces. While staff interactions were generally positive, some reviewers suggested room service could benefit from improvement.
Overall, the Ensana Hvězda - Imperial - Neapol stands out for its architectural charm and the high standard of its rooms, offering visitors a quality, restful stay in a prime location with friendly staff on hand to assist.
Beds
Cleanliness
Staff
Spa
Pool
Parking
On the downside, there is an overall consensus that parking facilities are quite limited, with no on-site parking at the hotel itself. The surrounding area also offers only a few parking solutions, which often require advance reservation. While some guests have found resolution, often for a lower fee than expected, the general lack of free or sufficient parking remains a concern. Descriptions indicate that parking spaces in the area are mostly reserved or require additional planning for guests who choose not to use the garage.
Yes, Ensana Hvězda - Imperiál - Neapol has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Ensana Hvězda - Imperiál - Neapol.
No, Ensana Hvězda - Imperiál - Neapol doesn't allow dogs.
Yes, parking facilities are available at Ensana Hvězda - Imperiál - Neapol.
Yes, Ensana Hvězda - Imperiál - Neapol has a gym.
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