Ensana Butterfly
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Summary of reviewsEnsana Butterfly, situated in the picturesque town of Mariánské Lázně, is celebrated for its outstanding location amid historical buildings, parks and tourist sites. Guests appreciate its proximity to the town center, shopping streets and spa parks, making it convenient for exploration and relaxation.
The breakfast experience at Ensana Butterfly is generally praised for its diverse, extensive buffet and consistent quality, despite some minor criticisms about taste and timely replenishment. While opinions on dinner vary, many guests find the meals tasty and plentiful, though some feel there's room for improvement in quality and variety.
Rooms at Ensana Butterfly are described as spacious, clean and comfortable, albeit slightly old-fashioned. Guests commend the decor and views, alongside the welcoming and friendly staff, which enhances the overall stay.
Cleanliness is a standout quality of Ensana Butterfly with guests highlighting the immaculate rooms and thorough housekeeping, contributing to a comfortable and hygienic environment. The consistently friendly and helpful staff, particularly in reception, dining and wellness areas, further elevate the guest experience.
The pool area at Ensana Butterfly is another highlight, praised for its cleanliness, warmth and relaxing amenities such as jacuzzis and saunas, making it ideal for both family fun and relaxation. The presence of Ferdinand's spring within the hotel is a unique feature adding to the guests' enjoyment.
Parking, while available, is noted as challenging due to limited and narrow spaces, requiring reservations and sometimes long walks from distant spots, especially for larger vehicles.
Families find Ensana Butterfly welcoming with amenities like a playroom and a friendly staff contributing to a pleasant stay. However, some guests feel the children's facilities could be improved and find the hotel particularly favorable for elderly couples as well.
Mixed reviews about the beds reflect varying comfort levels, indicating a potential need for updates. Despite the positive aspects aligning with a four-star rating, some guests feel certain areas such as dining and specific services could enhance to fully meet these standards. Nevertheless, Ensana Butterfly offers good value for money, cleanliness and a pleasant overall experience, making it a recommendable choice for travelers.
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The breakfast experience at Ensana Butterfly is generally praised for its diverse, extensive buffet and consistent quality, despite some minor criticisms about taste and timely replenishment. While opinions on dinner vary, many guests find the meals tasty and plentiful, though some feel there's room for improvement in quality and variety.
Rooms at Ensana Butterfly are described as spacious, clean and comfortable, albeit slightly old-fashioned. Guests commend the decor and views, alongside the welcoming and friendly staff, which enhances the overall stay.
Cleanliness is a standout quality of Ensana Butterfly with guests highlighting the immaculate rooms and thorough housekeeping, contributing to a comfortable and hygienic environment. The consistently friendly and helpful staff, particularly in reception, dining and wellness areas, further elevate the guest experience.
The pool area at Ensana Butterfly is another highlight, praised for its cleanliness, warmth and relaxing amenities such as jacuzzis and saunas, making it ideal for both family fun and relaxation. The presence of Ferdinand's spring within the hotel is a unique feature adding to the guests' enjoyment.
Parking, while available, is noted as challenging due to limited and narrow spaces, requiring reservations and sometimes long walks from distant spots, especially for larger vehicles.
Families find Ensana Butterfly welcoming with amenities like a playroom and a friendly staff contributing to a pleasant stay. However, some guests feel the children's facilities could be improved and find the hotel particularly favorable for elderly couples as well.
Mixed reviews about the beds reflect varying comfort levels, indicating a potential need for updates. Despite the positive aspects aligning with a four-star rating, some guests feel certain areas such as dining and specific services could enhance to fully meet these standards. Nevertheless, Ensana Butterfly offers good value for money, cleanliness and a pleasant overall experience, making it a recommendable choice for travelers.
Hotel near Golf Courses
Ensana Butterfly offers spa facilities that could assist in post-golf relaxation and recovery.
Dog Friendly Hotel
This hotel allows big dogs and multiple pets for no additional fee. However, it is important to confirm the specific pet policies with the hotel.
Hotel with Swimming Pool
Located in Mariánské Lázně, this hotel offers family-friendly amenities, a spa, a swimming pool, a heated pool and an indoor pool.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Free Wi-Fi is available at Ensana Butterfly in Praha.
Hotel with Parking
The hotel offers covered self-parking and underground parking, ensuring vehicles are protected. Advance reservation for on-site parking is required.
Hotel with Gym
Being an Ensana hotel, it is expected to offer fitness amenities alongside its spa and wellness options.
Hotel with Tennis Courts
As an Ensana hotel, it is likely to provide access to tennis courts in addition to its spa and wellness offerings.
Hotel with Indoor Pool
This Art Nouveau hotel features an indoor pool, a whirlpool, and a sauna. The pool is equipped with various jets, adding to the guest's aquatic experience.
Hotel with Heated Pool
Offers a range of spa treatments and wellness programs. The heated pool is a key amenity, providing a comfortable and therapeutic environment for guests.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Ensana Butterfly is exceptionally well-situated in the beautiful town of Mariánské Lázně, known for its historical buildings and lovely parks. The hotel's central location offers a significant advantage, providing easy access to various tourist sites. Guests appreciate the proximity to the center of town, the park and the main shopping street.
The hotel stands just a short walk away from the spa park and colonnades, making it an ideal choice for those looking to explore the area on foot. The inviting entrance area and lobby enhance the overall appeal of staying here.
Ensana Butterfly's prime location allows guests to reach everything they need within walking distance and fully enjoy the charming surroundings of Mariánské Lázně. Whether for sightseeing or relaxing in the nearby spa facilities, this conveniently located hotel exceeds expectations for a delightful stay.
Ensana Butterfly offers a breakfast experience that is generally well-received by its guests. Overall, the breakfast is described positively with many guests noting that it is good, sufficient and tasty. The buffet is highlighted for being diverse and extensive, providing a wide selection of foods to choose from. The replenishment of food items is also praised, ensuring that nothing is ever missing for guests.
While some reviews mention that the breakfast menu tends to be the same each day, many find the consistency in replenishment to be a welcome aspect. Specific compliments include references to the excellent and rich selection offered with some guests noting that the breakfast at Ensana Butterfly is one of the best they've tried.
However, there are a few criticisms. Some guests found the breakfast to be average in taste and a handful expressed dissatisfaction with certain dishes like the scrambled eggs, which were noted to be overly greasy. There were also occasional issues with specific food items running out towards the end of the breakfast period and not being refilled promptly.
Despite these minor drawbacks, the breakfast at Ensana Butterfly is largely praised for its quality, variety and the overall satisfaction it provides to guests, making it a standout feature of the stay.
Dinner at Ensana Butterfly has garnered mixed reviews from guests, revealing a variety of experiences. While some praised the dinners for being tasty, filling and superb with a wide and varied selection, others found room for improvement, particularly in terms of quality and creativity. There were mentions of the food being good and the all-inclusive option being great with some highlighting that the quality and taste of the dishes were excellent and plentiful, offering something for everyone.
However, not all feedback was positive. Some guests felt that the dinner did not meet the 4-star standard with reports of the food being served cold, having limited options and being frequently refilled too late. Others described the dinner as average, repetitive and even terrible at times, likening it more to cafeteria-level dining. Despite these criticisms, lunch seemed to have fared better in comparison with guests noting its good quality.
In conclusion, while many guests enjoyed their dinners at Ensana Butterfly, appreciated the variety and taste and found it aligned with a 4-star experience, some encountered inconsistencies that suggest potential areas for enhancement.
Ensana Butterfly offers rooms that are consistently described as comfortable, spacious and clean. Guests appreciated the ample size of the rooms, noting that they are well-furnished and pleasant even if somewhat old-fashioned. The decor is generally liked with some rooms offering views of a lake, adding to their appeal.
The staff receives commendations for their friendliness, which enhances the overall welcoming atmosphere. Despite some mentions of the rooms needing modernization and updates, the cleanliness and comfort of the accommodation are repeatedly emphasized. The rooms are well-maintained, contributing to a satisfactory stay. There are some minor criticisms regarding the softness of the beds and outdated amenities like hairdryers, but these do not appear to substantially affect the positive experiences shared.
Overall, Ensana Butterfly's rooms are considered a good choice, providing a comfortable and clean environment with suitably pleasant decor and helpful staff.
Guests at Ensana Butterfly have shared mixed reviews about the beds. While many found the beds and mattresses to be comfortable with remarks highlighting "comfortable beds," "comfortable mattresses," and "firm mattresses," others had contrasting experiences. Some guests noted that the beds were "too soft" or "too hard," with specific comments indicating that this led to discomfort such as back pain or difficulty sleeping. There were also mentions of issues like "very old" beds and mattresses "literally falling apart," suggesting that some beds might benefit from renewal. Additional feedback included preferences for separate mattresses in double beds and concerns over bed linens not being changed. Overall, the comfort of the beds seemed to depend significantly on individual preferences and specific room conditions.
Nestled in a beautifully artistic setting, Ensana Butterfly exudes an aura of cleanliness and coziness that ensures a comfortable stay for its guests. The overall cleanliness of the hotel consistently impresses with rooms described as very clean, tidy and well-ventilated. Guests highlight the hotel's immaculate condition, noting that everything is functional, neat and meticulously maintained.
The housekeeping staff is particularly commended for their friendly demeanor and thorough cleaning, elevating the hotel's already high standards of hygiene. Both the interiors and exteriors of the hotel are kept in top-notch condition, contributing to its welcoming and pleasant atmosphere.
While there was a minor note about the absence of a minibar in some rooms, this did not overshadow the overwhelmingly positive feedback regarding the hotel's cleanliness. The professional service, particularly in the dining area, complements the pristine environment, making Ensana Butterfly a consistently clean and inviting choice for travelers seeking a hygienic and pleasant stay.
Ensana Butterfly is highly praised for its staff with numerous guests commending their friendliness, helpfulness and attentiveness. The reception staff, particularly individuals such as Natascha Malik, are often highlighted for being accommodating and pleasant. The service throughout the hotel, including the restaurant and wellness areas, consistently receives positive feedback for being polite, cheerful and dedicated to resolving issues quickly.
Guests frequently mention the upbeat and friendly demeanor of the young service staff in the dining room and at the bar, contributing significantly to a pleasant dining experience. Even specific roles such as the lifeguard at the pool and the waitstaff are noted for their courteous and helpful nature.
Despite the overwhelming positive reviews, there are occasional mentions of inconsistency in behavior with some staff members described as unhelpful or hesitant. Housekeeping, in particular, received a few comments about being careless.
Overall, the staff at Ensana Butterfly are highlighted as a key positive element of the guest experience, contributing to a welcoming and enjoyable stay. Their multilingual abilities and dedication to guest satisfaction stand out, making the hotel a favorable choice for many visitors.
Ensana Butterfly offers a delightful pool experience highly appreciated by its guests. Descriptions often emphasize the pool’s cleanliness and maintenance, creating an inviting atmosphere. The pool area, though not excessively large, boasts various showers, warm water and well-integrated facilities such as jacuzzis and saunas. Visitors particularly enjoy the warmth of both the pool and associated amenities, finding it ideal for relaxation and family enjoyment.
The addition of massage jets and spacious hot tubs further enhances the relaxation experience, making the pool area a highlight of the stay. It’s noteworthy that the pool is available from 10 a.m. to 8 p.m., offering ample opportunity for guests to indulge in wellness throughout the day. The presence of Ferdinand's spring right in the hotel is another unique feature complementing the overall satisfaction among visitors.
From refreshing swims to unwinding in the whirlpool, Ensana Butterfly’s pool area is repeatedly described as beautiful, warm and thoroughly enjoyable, making it a cherished part of guests' stays.
Ensana Butterfly provides a parking garage for guests, which requires reservation in advance due to limited availability. With parking priced at around €20 per day, the garage offers indoor, secure parking. However, several reviews highlight that the underground parking can be quite challenging, especially for larger vehicles, given its narrow and tight spaces. Even the entry via a vehicle elevator has been noted as problematic and potentially hazardous for larger cars like SUVs. There are options to park either in one of the few available spaces in the garage or in front of the hotel, but securing a spot can be difficult, especially without a reservation. This may require some guests to park about 1.5 km away, which is inconvenient for those with mobility issues. Despite the challenges, having a parking option is a plus for many visitors, augmenting the hotel's central location. Nonetheless, the parking situation has room for improvement and it's particularly suitable for experienced drivers.
Ensana Butterfly offers a variety of amenities and activities that cater to families with young children. The hotel staff is friendly and helpful with a receptionist who thoughtfully boiled water for babies' milk in the evening and a likeable lifeguard at the pool who clearly enjoys interacting with children. Families visiting this hotel will find a lot on offer for their little ones, including a children's playroom equipped with a small trampoline and a playground, which has been conveniently moved to the lobby.
Despite these positives, some guests noted that the children's corner is not entirely suitable and the overall family experience can be limited. This suggests that while Ensana Butterfly is a good place for young children, it may not offer the full range of children's entertainment facilities described in some promotional materials. Additionally, the hotel has been described as particularly favorable for elderly couples and retirees, indicating it caters well to multiple age groups.
Guests appreciated the comfortable and inclusive dining options and families felt at ease during their stay. However, a language barrier at check-in with staff addressing German-speaking guests in poor English, was a point of concern. Overall, Ensana Butterfly is recommended for families and provides a generally comfortable experience, though some aspects may need attention for those traveling with children.
The reviews paint a mixed picture of Ensana Butterfly, particularly in regard to its four-star rating. While the accommodations generally align with the expectations of a four-star hotel, there are notable critiques, especially concerning the hotel's food offerings. Guests found the breakfast buffet and dinner options lacking, not meeting the standard of a 4-star establishment.
Additionally, while the hotel's wellness amenities are excellent, the service provided by the staff did not always align with the four-star rating with some guests describing the staff as unfriendly. Despite these drawbacks, the hotel is described as clean and offering good value for money. Overall, while it possesses some qualities of a classic four-star hotel, it falls short in several key areas according to guest reviews.
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Location
The hotel stands just a short walk away from the spa park and colonnades, making it an ideal choice for those looking to explore the area on foot. The inviting entrance area and lobby enhance the overall appeal of staying here.
Ensana Butterfly's prime location allows guests to reach everything they need within walking distance and fully enjoy the charming surroundings of Mariánské Lázně. Whether for sightseeing or relaxing in the nearby spa facilities, this conveniently located hotel exceeds expectations for a delightful stay.
Breakfast
While some reviews mention that the breakfast menu tends to be the same each day, many find the consistency in replenishment to be a welcome aspect. Specific compliments include references to the excellent and rich selection offered with some guests noting that the breakfast at Ensana Butterfly is one of the best they've tried.
However, there are a few criticisms. Some guests found the breakfast to be average in taste and a handful expressed dissatisfaction with certain dishes like the scrambled eggs, which were noted to be overly greasy. There were also occasional issues with specific food items running out towards the end of the breakfast period and not being refilled promptly.
Despite these minor drawbacks, the breakfast at Ensana Butterfly is largely praised for its quality, variety and the overall satisfaction it provides to guests, making it a standout feature of the stay.
Dinner
However, not all feedback was positive. Some guests felt that the dinner did not meet the 4-star standard with reports of the food being served cold, having limited options and being frequently refilled too late. Others described the dinner as average, repetitive and even terrible at times, likening it more to cafeteria-level dining. Despite these criticisms, lunch seemed to have fared better in comparison with guests noting its good quality.
In conclusion, while many guests enjoyed their dinners at Ensana Butterfly, appreciated the variety and taste and found it aligned with a 4-star experience, some encountered inconsistencies that suggest potential areas for enhancement.
Rooms
The staff receives commendations for their friendliness, which enhances the overall welcoming atmosphere. Despite some mentions of the rooms needing modernization and updates, the cleanliness and comfort of the accommodation are repeatedly emphasized. The rooms are well-maintained, contributing to a satisfactory stay. There are some minor criticisms regarding the softness of the beds and outdated amenities like hairdryers, but these do not appear to substantially affect the positive experiences shared.
Overall, Ensana Butterfly's rooms are considered a good choice, providing a comfortable and clean environment with suitably pleasant decor and helpful staff.
Beds
Cleanliness
The housekeeping staff is particularly commended for their friendly demeanor and thorough cleaning, elevating the hotel's already high standards of hygiene. Both the interiors and exteriors of the hotel are kept in top-notch condition, contributing to its welcoming and pleasant atmosphere.
While there was a minor note about the absence of a minibar in some rooms, this did not overshadow the overwhelmingly positive feedback regarding the hotel's cleanliness. The professional service, particularly in the dining area, complements the pristine environment, making Ensana Butterfly a consistently clean and inviting choice for travelers seeking a hygienic and pleasant stay.
Staff
Guests frequently mention the upbeat and friendly demeanor of the young service staff in the dining room and at the bar, contributing significantly to a pleasant dining experience. Even specific roles such as the lifeguard at the pool and the waitstaff are noted for their courteous and helpful nature.
Despite the overwhelming positive reviews, there are occasional mentions of inconsistency in behavior with some staff members described as unhelpful or hesitant. Housekeeping, in particular, received a few comments about being careless.
Overall, the staff at Ensana Butterfly are highlighted as a key positive element of the guest experience, contributing to a welcoming and enjoyable stay. Their multilingual abilities and dedication to guest satisfaction stand out, making the hotel a favorable choice for many visitors.
Pool
The addition of massage jets and spacious hot tubs further enhances the relaxation experience, making the pool area a highlight of the stay. It’s noteworthy that the pool is available from 10 a.m. to 8 p.m., offering ample opportunity for guests to indulge in wellness throughout the day. The presence of Ferdinand's spring right in the hotel is another unique feature complementing the overall satisfaction among visitors.
From refreshing swims to unwinding in the whirlpool, Ensana Butterfly’s pool area is repeatedly described as beautiful, warm and thoroughly enjoyable, making it a cherished part of guests' stays.
Parking
Family
Despite these positives, some guests noted that the children's corner is not entirely suitable and the overall family experience can be limited. This suggests that while Ensana Butterfly is a good place for young children, it may not offer the full range of children's entertainment facilities described in some promotional materials. Additionally, the hotel has been described as particularly favorable for elderly couples and retirees, indicating it caters well to multiple age groups.
Guests appreciated the comfortable and inclusive dining options and families felt at ease during their stay. However, a language barrier at check-in with staff addressing German-speaking guests in poor English, was a point of concern. Overall, Ensana Butterfly is recommended for families and provides a generally comfortable experience, though some aspects may need attention for those traveling with children.
4 Star
Additionally, while the hotel's wellness amenities are excellent, the service provided by the staff did not always align with the four-star rating with some guests describing the staff as unfriendly. Despite these drawbacks, the hotel is described as clean and offering good value for money. Overall, while it possesses some qualities of a classic four-star hotel, it falls short in several key areas according to guest reviews.
Yes, Ensana Butterfly has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Ensana Butterfly.
Yes, Ensana Butterfly welcomes dogs.
Yes, parking facilities are available at Ensana Butterfly.
Yes, Ensana Butterfly has a gym.
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