Lua Chales
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Summary of reviewsLua Chales is celebrated for its serene location, providing a tranquil forest escape with close proximity to Maresias Beach, groceries, and pharmacies. Guests appreciate the peaceful atmosphere and beautiful natural surroundings, despite some challenges with the access road in rainy conditions. The breakfast is a standout feature, frequently praised for its delicious and varied offerings, along with its careful preparation and welcoming staff, notably a charming cook.
The rooms at Lua Chales are generally appreciated for their spaciousness and the basic amenities which cater to self-catering guests. While some rooms are praised for their cleanliness and comfort, there are inconsistencies, with some guests encountering dust, moldy smells, and mosquitoes, indicating areas for improvement in maintenance and cleanliness. Despite this, the chalets remain attractive for those prioritizing space and budget.
The staff consistently earns high praise for their exceptional service, characterized by a friendly and attentive approach. Particular staff members, such as Josi and Marília, receive commendations for their kindness and helpfulness, ensuring a memorable stay for guests.
The pool area is a significant highlight, admired for its beauty and cleanliness, creating a delightful ambiance especially in the evening. Although occasional maintenance issues are mentioned, these do not significantly detract from the overall positive impression.
However, the hotel faces challenges with Wi-Fi connectivity, with signal strength varying across different areas. While this could be a consideration for some, many guests find the serene environment compensates for any connectivity issues.
Bedding comfort receives mixed reviews; some guests find the mattresses cozy, while others encounter discomfort due to worn-out beds. Overall, Lua Chales is appreciated for its natural setting, lovely breakfast, inviting pool, and warm staff, offering a restful retreat despite some room for improvements.
Categories
The rooms at Lua Chales are generally appreciated for their spaciousness and the basic amenities which cater to self-catering guests. While some rooms are praised for their cleanliness and comfort, there are inconsistencies, with some guests encountering dust, moldy smells, and mosquitoes, indicating areas for improvement in maintenance and cleanliness. Despite this, the chalets remain attractive for those prioritizing space and budget.
The staff consistently earns high praise for their exceptional service, characterized by a friendly and attentive approach. Particular staff members, such as Josi and Marília, receive commendations for their kindness and helpfulness, ensuring a memorable stay for guests.
The pool area is a significant highlight, admired for its beauty and cleanliness, creating a delightful ambiance especially in the evening. Although occasional maintenance issues are mentioned, these do not significantly detract from the overall positive impression.
However, the hotel faces challenges with Wi-Fi connectivity, with signal strength varying across different areas. While this could be a consideration for some, many guests find the serene environment compensates for any connectivity issues.
Bedding comfort receives mixed reviews; some guests find the mattresses cozy, while others encounter discomfort due to worn-out beds. Overall, Lua Chales is appreciated for its natural setting, lovely breakfast, inviting pool, and warm staff, offering a restful retreat despite some room for improvements.
Dog Friendly Lodge
This lodge is dog-friendly and offers a comfortable stay in its chalets.
Lodge with Swimming Pool
Outdoor Pool
Lodge with Parking
Cheap Lodge
Small Lodge
Lodge with Outdoor Pool
Guest Reviews
Nestled within a lush forest setting, Lua Chales offers a tranquil escape with easy access to Maresias Beach, just a 10-minute walk away. Guests appreciate the proximity to key amenities, including markets and pharmacies, making it convenient for everyday needs. The location, while charming and easy to find, is marked by a revitalizing street that's somewhat inconvenient, especially after rain. Despite the challenging access road, the chalet's peaceful atmosphere and proximity to scenic beaches make it a desirable stay. The helpful staff and satisfying breakfast further enhance the experience at this simple yet clean accommodation. While some guests note the location isn't ideal for immediate dining options, the chalet remains close enough to enjoy all essential services and beachside relaxation.
Lua Chales is hailed for providing a delightful breakfast experience that guests frequently praise. The morning meal is described as excellent, sensational, and splendidly varied, offering a wide array of tasty options. Guests appreciate the abundance and presentation of food, highlighting the delicious cakes and the overall cleanliness. The breakfast is noted not only for its quality but also for the attentive preparation, with many reviews emphasizing the care taken in making the meals. While some visitors mention a desire for even more variety, most find the selection plentiful and satisfying. The welcoming atmosphere is enhanced by friendly staff, including a charming cook who adds a personal touch to the experience. Despite occasional issues like fresh fruits not being up to par on one day, and distractions from mosquitoes on another, the consensus remains overwhelmingly positive, making breakfast a standout feature at Lua Chales.
Lua Chales offers a mix of experiences for its guests, particularly when it comes to the rooms. Many visitors appreciate the chalets for their spaciousness, cleanliness, and comfort. These accommodations are well-organized with basic kitchen items, making it suitable for those looking to do some cooking during their stay. The tidy rooms often come equipped with everything needed, and many guests highlight comfort as a key feature, especially when it comes to the beds.
However, some reviews suggest areas for improvement. Issues such as dust, moldy smells, and mosquitoes are noted by some guests, indicating inconsistencies in room maintenance. While some rooms are praised for their cleanliness, others fall short, with reports of unclean cabins and mosquito infestations. Additionally, amenities might be lacking for those expecting more modern comforts, as there's no television in some rooms, and certain beds have been described as old and uncomfortable.
Despite these drawbacks, the chalets' spacious interiors and cost-efficiency make them a consideration for travelers prioritizing room size and budget. However, potential visitors should be prepared for some variances in room condition and amenities.
Situated in a picturesque locale, Lua Chales receives mixed reviews regarding its bedding accommodations. While some guests highlight the comfort of the beds, noting the mattresses are cozy and conducive to a good night's sleep, others find their experience less than satisfying. A portion of visitors mentions discomfort, pointing out issues such as deformed or worn-out mattresses and beds of medium to low quality. Despite these inconsistencies, certain guests appreciate the comfort provided, asserting that the beds are good and in reasonable condition. Overall, while the bedding experience might vary, Lua Chales offers a decent sleep setting complemented by other amenities like its refreshing pool.
Lua Chales has received mixed reviews regarding its cleanliness, though positive feedback highlights its bright spots. The property is often described as clean, cozy, and well-organized, with impeccable bedding in certain rooms. Guests appreciate the cleanliness of the linens and the overall tidiness of some accommodations. The friendly staff and delightful breakfast service further add to the pleasant experience.
However, several reviews bring attention to significant cleanliness issues. Many guests noted excessive dust accumulation, dirty mirrors, and unclean surfaces under beds and in drawers. The presence of mold, particularly in bathrooms and kitchens, coupled with a musty smell, detracts from some guests' experiences. Moreover, complaints about old and stained kitchen utensils, bedding, and bathroom fixtures suggest a need for maintenance and upgrades.
While the hotel shines in aspects of hospitality and comfort, it clearly faces room for improvement in ensuring consistent cleanliness across all chalets. Addressing these concerns could enhance the overall guest experience and better align with the cleaner accommodations highlighted by positive reviews.
The staff at Lua Chales earns high praise for their exceptional service and attentive nature. Guests consistently highlight the team's super helpful and friendly demeanor, ensuring every need is met with politeness and efficiency. The reception staff, in particular, is commended for their warm welcome and meticulous attention, making guests feel valued from the moment they arrive. Employees like Josi and Marília receive special recognition for their kindness and assistance. Despite a minor note on feedback, the overwhelmingly positive remarks emphasize the staff's dedication to providing excellent service and a memorable experience for all guests.
Lua Chales offers a tranquil getaway, but connectivity might be a challenge. Guests have shared varied experiences regarding the Wi-Fi availability throughout the hotel. While some have enjoyed seamless internet access in certain rooms, others have found the signal to be weak and inconsistent, particularly in the chalets. The location of the internet routers seems to affect signal strength, with areas further away experiencing poorer connectivity. Guests have noted that Wi-Fi performance can improve in quieter times when fewer people are connected, allowing for better access even in the rooms. Overall, while Wi-Fi may not be a strong point for Lua Chales, visitors seeking relaxation might overlook this aspect as they enjoy the serene surroundings.
The pool at Lua Chales stands out as a prominent feature, frequently praised for its beauty, cleanliness, and inviting atmosphere. Guests enjoy the spaciousness and attractive design of the pool area, with many noting its spectacular appearance and delightful ambiance, especially at night when it's well-lit. Although the pool generally garners positive feedback for its cleanliness and size, some visitors have noted occasional maintenance issues, such as water cleanliness and mold in surrounding areas, which detract from the overall experience. Despite these occasional concerns, the pool remains a significant highlight for many patrons, contributing to the overall appeal of the outdoors that guests appreciate alongside the well-served breakfast.
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Location
Breakfast
Rooms
However, some reviews suggest areas for improvement. Issues such as dust, moldy smells, and mosquitoes are noted by some guests, indicating inconsistencies in room maintenance. While some rooms are praised for their cleanliness, others fall short, with reports of unclean cabins and mosquito infestations. Additionally, amenities might be lacking for those expecting more modern comforts, as there's no television in some rooms, and certain beds have been described as old and uncomfortable.
Despite these drawbacks, the chalets' spacious interiors and cost-efficiency make them a consideration for travelers prioritizing room size and budget. However, potential visitors should be prepared for some variances in room condition and amenities.
Beds
Cleanliness
However, several reviews bring attention to significant cleanliness issues. Many guests noted excessive dust accumulation, dirty mirrors, and unclean surfaces under beds and in drawers. The presence of mold, particularly in bathrooms and kitchens, coupled with a musty smell, detracts from some guests' experiences. Moreover, complaints about old and stained kitchen utensils, bedding, and bathroom fixtures suggest a need for maintenance and upgrades.
While the hotel shines in aspects of hospitality and comfort, it clearly faces room for improvement in ensuring consistent cleanliness across all chalets. Addressing these concerns could enhance the overall guest experience and better align with the cleaner accommodations highlighted by positive reviews.
Staff
Wi-Fi
Pool
Yes, Lua Chales has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lua Chales.
Yes, Lua Chales welcomes dogs.
Yes, parking facilities are available at Lua Chales.
No, Lua Chales doesn't have a gym.
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