Makati Shangri-La, Manila
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Summary of reviewsMakati Shangri-La, Manila stands out as a prime destination for both leisure and business travelers, offering a luxurious experience in the heart of one of Manila's most vibrant districts. Its enviable location provides easy access to the city's upscale shopping malls, dining options, and cultural landmarks, making it a convenient choice for those wanting to explore the bustling Makati area. Guests consistently praise the hotel's proximity to the airport, enhancing travel convenience.
The hotel receives high marks for its hospitality, with staff renowned for their friendliness, professionalism, and care, contributing significantly to a welcoming and relaxing atmosphere. The rooms are often highlighted for their spaciousness, cleanliness, and stunning city views, despite some comments about dated decor. The comfortable beds, with high-quality linens and pillows, further elevate the sleep experience, ensuring restful nights for visitors.
Dining at Makati Shangri-La, Manila is a celebrated aspect of the stay, with both breakfast and dinner offerings winning praise for their expansive and varied selections. Guests note the exceptional quality of food and the enjoyable ambiance, particularly at the Circles restaurant. Although some find pricing on the higher side, the attentive service and delightful cuisine contribute to memorable dining experiences.
The hotel's amenities distinguish it as a top-tier choice for travelers. The fitness center, spa, and pool receive frequent accolades for their facilities, cleanliness, and 24-hour access. The gym, with its comprehensive offerings and professional staff, is repeatedly cited as one of the best hotel gyms, while the spa provides a rejuvenating haven with highly praised massage services.
Makati Shangri-La, Manila's commitment to cleanliness and maintenance is evident, with guests consistently noting the spotlessness of rooms and public areas, aided by diligent housekeeping. The hotel's internet service also receives positive feedback for its speed and reliability, crucial for business travelers who appreciate the easy connectivity.
Overall, Makati Shangri-La, Manila delivers a five-star experience that leaves a lasting impression, with exceptional service and premium facilities ensuring high satisfaction among guests. Whether for leisure or business, this hotel remains a favored choice for those seeking luxury in Manila's lively cityscape.
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The hotel receives high marks for its hospitality, with staff renowned for their friendliness, professionalism, and care, contributing significantly to a welcoming and relaxing atmosphere. The rooms are often highlighted for their spaciousness, cleanliness, and stunning city views, despite some comments about dated decor. The comfortable beds, with high-quality linens and pillows, further elevate the sleep experience, ensuring restful nights for visitors.
Dining at Makati Shangri-La, Manila is a celebrated aspect of the stay, with both breakfast and dinner offerings winning praise for their expansive and varied selections. Guests note the exceptional quality of food and the enjoyable ambiance, particularly at the Circles restaurant. Although some find pricing on the higher side, the attentive service and delightful cuisine contribute to memorable dining experiences.
The hotel's amenities distinguish it as a top-tier choice for travelers. The fitness center, spa, and pool receive frequent accolades for their facilities, cleanliness, and 24-hour access. The gym, with its comprehensive offerings and professional staff, is repeatedly cited as one of the best hotel gyms, while the spa provides a rejuvenating haven with highly praised massage services.
Makati Shangri-La, Manila's commitment to cleanliness and maintenance is evident, with guests consistently noting the spotlessness of rooms and public areas, aided by diligent housekeeping. The hotel's internet service also receives positive feedback for its speed and reliability, crucial for business travelers who appreciate the easy connectivity.
Overall, Makati Shangri-La, Manila delivers a five-star experience that leaves a lasting impression, with exceptional service and premium facilities ensuring high satisfaction among guests. Whether for leisure or business, this hotel remains a favored choice for those seeking luxury in Manila's lively cityscape.
Luxury Hotel
Makati Shangri-La, Manila is a highly-rated luxury hotel known for its exceptional service, elegant rooms, and world-class amenities. It offers a luxurious experience in the heart of Makati's business and lifestyle district, with a large outdoor pool and extensive fitness facilities.
Hotel Taking Steps Towards Sustainability
Upon reopening, Makati Shangri-La has placed a focus on sustainability, intending to forgo single-use toiletries and transition to wooden key cards to reduce plastic use. They plan to implement a garden-to-table approach for their food and beverage offerings by cultivating herbs and vegetables on-site. The hotel has also installed chargers for electric vehicles.
Hotel for Honeymoon
This hotel is a top choice for honeymooners because of its luxurious accommodations, world-class amenities, and exceptional service. It offers a romantic ambiance and is known for its attention to detail, ensuring a memorable experience for couples.
Hotel with Spa
Makati Shangri-La offers a luxurious spa experience with a wide range of treatments designed to promote relaxation and well-being. The hotel provides a serene escape in the heart of the city, allowing guests to rejuvenate mind and body.
Family Friendly Hotel
This hotel offers a blend of luxury and family-friendly amenities, including spacious rooms and suites suitable for families. It features a large outdoor pool and multiple dining options that cater to different tastes. Its central location provides easy access to family-friendly attractions and shopping centers.
Romantic Hotel
Makati Shangri-La offers afternoon tea and breathtaking views, creating a romantic atmosphere. The five-star hotel provides luxurious rooms and exceptional service, perfect for a serene and intimate experience. The hotel houses 696 rooms all designed for relaxation.
Hotel near Nightlife Spots
Situated in the heart of Makati, this hotel provides immediate access to the city's bustling nightlife. Its central location puts guests within walking distance of numerous bars, clubs, and restaurants.
Hotel with Swimming Pool
This hotel is a luxury 5-star hotel that offers an outdoor swimming pool, a children's pool, and tennis courts, making it ideal for families. It also has a state-of-the-art health club and a spa for relaxation.
Outdoor Pool
Business Hotel
Located in Makati's central business district, this hotel offers a variety of flexible venues suitable for both business meetings and large conferences. It features the largest pillar-less ballroom in Makati City and has the biggest inventory of guestrooms among 5-star hotels in the area.
Accessible Hotel
Makati Shangri-La, Manila provides accessible rooms and facilities, ensuring that guests with mobility challenges can navigate the hotel and enjoy their stay with ease and comfort.
Hotel with Gym
Makati Shangri-La, Manila features a fully equipped health club with cardiovascular and weight training systems. It also offers an outdoor pool, whirlpool bath, sauna, and steam room for relaxation after a workout.
Hotel with Tennis Courts
Located in the heart of Makati, this hotel offers well-maintained tennis courts. It's known for its excellent service and provides a luxurious experience, making it a top choice for tennis enthusiasts.
5-Star Hotel
An established luxury hotel in the heart of Makati, this property offers classic Shangri-La hospitality, elegant rooms, renowned dining options, and comprehensive facilities, maintaining a strong reputation for upscale stays.
Hotel with Outdoor Pool
Makati Shangri-La features a large, resort-style outdoor swimming pool set amidst lush tropical gardens. This serene escape offers a poolside bar and comfortable lounge areas.
Hotel with Parking
Guest Reviews
Makati Shangri-La, Manila is praised for its enviable location right in the heart of Makati, one of the most dynamic and upscale districts in Manila. Guests find the hotel perfectly situated within easy walking distance to the bustling Ayala, Greenbelt, and Glorietta shopping malls, making it a prime spot for visitors looking to indulge in shopping and dining. The surrounding neighborhood offers a safe, upscale, and walkable environment, peppered with numerous restaurants, coffee shops, and other attractions. Visitors appreciate the hotel's proximity to the airport, making arrivals and departures manageable despite being centrally located in the city. The Shangri-La also garners positive remarks on its top-notch facilities and customer service; guests feel pampered by the friendly and professional staff who are eager to assist and provide advice. Cleanliness and a pleasant atmosphere throughout the hotel further enhance the stay for travelers, ensuring a comfortable and luxurious experience amidst the vibrant cityscape. Additionally, the beautiful design and ambience of the hotel complement the convenient location, making it a favored choice among tourists and business travelers alike.
The breakfast experience at Makati Shangri-La, Manila is predominantly praised for its extensive and delicious offerings. Guests frequently highlight the array of options available, describing the breakfast buffet as expansive, varied, and superb. The range of cuisines includes traditional Filipino dishes alongside international selections, with multiple stations catering to diverse tastes. The quality of the food is often termed as excellent, with many visitors still reminiscing about the delightful meals long after their stay. The buffet at the Circles restaurant is particularly commended for being both comprehensive and cost-effective, adding significant value to the stay.
However, some reviews indicate a discrepancy in expectations, with a few guests finding parts of the breakfast experience not entirely meeting a five-star hotel standard. Pricing was also mentioned as on the higher side by some. Despite these occasional criticisms, the overall sentiment remains overwhelmingly positive, backed by attentive and friendly service from the staff. The setting itself, within the luxurious confines of the hotel, contributes to a memorable dining atmosphere. Whether it's the wide selection, quality of dishes, or the hospitality of the staff, the breakfast at Makati Shangri-La seems to seldom disappoint, cementing its reputation as a highlight of the stay.
Makati Shangri-La, Manila offers an impressive dining experience, especially notable in its main restaurant, where dinner is consistently described as fantastic and delicious. Guests commend the excellent food quality and value the attentive service provided by staff members at the Lounge, contributing greatly to their enjoyment. The hotel’s dinner offerings include a notable buffet that guests find satisfying, while the steak and Japanese restaurants receive praise for their excellent atmosphere and service. While some aspects fall short, such as a limited weekday menu and a disappointing wine list, the overall dining experience is elevated by live lounge music and a comfortable setting. Cocktail hour with delectable hors d'oeuvres and wine adds another layer of enjoyment for guests at this venue.
Makati Shangri-La, Manila, offers guests the pleasure of staying in rooms that are predominantly spacious, clean, and provide breathtaking views of the vibrant cityscape of Makati. Many visitors appreciate the comfort and size of the beds, with numerous reviews highlighting a sense of lavishness and roominess. Though the decor may feel somewhat dated, with elements reminiscent of the 80s and some aging facilities, the cleanliness and maintenance of the rooms remain commendable. The hotel's bustling location adds to its allure, while remarkable views from higher floors often enhance the overall experience. Guests mention that even the executive rooms stand out for their comfort and unique non-square layouts. Housekeeping receives praise for keeping the rooms in a spotless state, ensuring a comfortable and pleasant stay. Couple this with good amenities and professional service, and Makati Shangri-La stands as a noteworthy choice for those visiting Manila.
The beds at Makati Shangri-La, Manila are a consistent highlight for guests, who frequently mention their comfort. Many reviewers praise the exceptional comfort of the beds, noting in particular the softness and quality of the pillows and linens. Several describe the mattresses as a dream, emphasizing the restful sleep they enjoyed. The positive remarks about the cleanliness of the bedding add to the overall appeal. Despite a minor point mentioned about a specific bed request not being met, the general consensus showcases a highly satisfying sleep experience, with the bed quality standing out as a significant attribute of their stay.
Makati Shangri-La, Manila is often praised for its impressive cleanliness and well-maintained accommodations. Guests frequently remark on the pristine condition of the rooms, describing them as clean and cozy with comfortable beds. The efforts of the dedicated housekeeping staff ensure that all areas of the hotel, including guest rooms and facilities, are consistently spotless and beautifully decorated. Guests find the environment inviting, with a pleasant scent enhancing the overall experience.
While a few guests feel some rooms aren't perfectly up to their preferences, they still express satisfaction with the cleanliness level maintained. The property as a whole, including specific areas such as massage rooms and bathrooms, is frequently noted for impeccable cleanliness. Additionally, travelers appreciate the clean and stylish design throughout the hotel, creating a relaxing and comfortable stay.
The professional and accommodating staff contribute significantly to the positive atmosphere, making guests feel welcomed and cared for during their visit. With its good location and outstanding service, Makati Shangri-La, Manila offers an exceptional stay characterized by meticulously clean surroundings, enhancing the enjoyment and relaxation of its guests.
Makati Shangri-La, Manila consistently garners praise for its exceptional staff, whose friendliness, professionalism, and willingness to assist are frequently highlighted by guests. The team is described as incredibly welcoming, always smiling, and ready to go above and beyond to ensure a comfortable and enjoyable stay. From the reception to the restaurant, every staff member is noted to be courteous, attentive, and efficient, making guests feel genuinely cared for. Their ability to communicate effectively and provide attentive service adds significantly to the superior guest experience. Exceptional customer service seems to be a hallmark, with many reviewers singling out specific staff members for their excellent assistance. Even in situations where guests hadn't explicitly sought help, the staff showed initiative and offered support, ensuring that all needs were met promptly. While the majority of feedback is overwhelmingly positive, a few comments suggest there's room for additional training in customer service. Nonetheless, the staff's overall demeanor, coupled with their commitment to service, leaves a lasting impression on visitors, contributing to the hotel's outstanding reputation.
The Wi-Fi experience at Makati Shangri-La, Manila receives generally positive feedback from its guests. Many appreciate the fast internet and strong connectivity, describing it as the best in the area. Travelers who require online work or video conferencing find the internet performance satisfactory and efficient. While there were occasional connectivity issues, these were swiftly addressed, ensuring minimal disruption. Despite some room for improvements, such as providing alternative networks or a backup wired LAN, the hotel remains a top choice for those seeking reliable high-speed internet during their stay.
The spa at Makati Shangri-La, Manila receives high praise from guests for its exceptional facilities and services. Visitors frequently describe the spa as great and incredibly good, highlighting it as a favorite aspect of their stay. The facility is noted for its top-notch amenities, which include a well-appointed spa area that offers a relaxing and rejuvenating experience. Guests commend the massage services, particularly on the 4th floor, claiming to have had the best massage ever. Additionally, the spa's 24/7 availability is appreciated, allowing for flexible and convenient scheduling. Despite its occasional unavailability, the overall impression is that the spa, along with the fitness center and pool, contributes to a wonderful and comprehensive wellness experience at the hotel.
The Makati Shangri-La in Manila has truly established itself as a premier destination for fitness enthusiasts and travelers alike with its top-notch gym facilities. Guests consistently praise the gym for its size, exceptional amenities, and cleanliness. Many have described it as the best hotel gym they've experienced, highlighting its excellent facilities that include a sauna, steam room, cold dip, jacuzzi, and even a room for fitness classes. The gym's comprehensive features are complemented by a well-maintained swimming pool and spa area, making it a standout feature of the hotel. Visitors also appreciate the gym's 24-hour availability, offering flexibility for workouts at any time, and commend the friendly and competent staff, including specialized trainers who enhance the fitness experience. It's clear that the Makati Shangri-La's fitness center leaves a lasting impression, encouraging guests to return primarily for its unparalleled fitness offerings.
Makati Shangri-La, Manila offers a truly inviting pool experience that stands out as a highlight for guests. The pool area is praised for its fantastic setup, combining a large adult pool ideal for lap swimming with a shallow play space designed for kids. This thoughtful layout makes it appealing for both leisure swimmers and families seeking a relaxing day by the water.
The pool is consistently noted for its excellent maintenance and comfortable water temperature, ensuring an enjoyable swim at any time of the day or evening, as it remains open until late—a convenience that is well appreciated by visitors. Complemented by a beautifully maintained gym and workout area, the fitness facilities provide a perfect balance between leisure and wellness, proving to be noteworthy features of the hotel.
The central location of the hotel enhances its allure, positioned near popular shopping destinations and a variety of dining options, ensuring guests have access to all essentials within walking distance. The combination of a well-appointed fitness center, spa, and pool establishes the Makati Shangri-La as a comprehensive haven for both relaxation and activity. It is no surprise that many regard this hotel’s pool as the most beautiful in Makati, offering a delightful aquatic experience right in the heart of the city.
Nestled in the vibrant heart of Makati, the Makati Shangri-La, Manila exudes the luxury and opulence one expects from a top-tier hotel. With its exceptional staff service and world-class standards, this hotel consistently delivers a 5-star experience that leaves guests eager to return. The property is repeatedly praised for its impressive atmosphere and welcoming personnel, offering a seamless blend of attentive hospitality and comfort.
The hotel's strategic location, in close proximity to cultural landmarks like the Ayala Museum, is frequently highlighted as a significant advantage for visitors wanting to explore Manila. While some guests noted the need for upgrades in room fixtures and a more expansive food selection, the overall consensus underscores a high-end experience that justifies its renowned status.
Guests frequently commend the hotel's dedication to Shangri-La's exemplary service standards, consistently ensuring a relaxing and restful stay. Whether for business or leisure, the Makati Shangri-La, Manila stands out as a prime choice for discerning travelers looking to experience luxury in the bustling city of Manila.
Makati Shangri-La, Manila emerges as a top choice for business travelers, situated conveniently in the heart of Makati's bustling business district. Its central location provides easy access not only to corporate offices but also to commercial establishments, shopping venues, dining options, and cultural sites. The hotel's excellent facilities cater well to the needs of business travelers, offering strong Wi-Fi, noted as the best in Makati, and comprehensive business amenities. Guests often commend the smooth and efficient check-in process, along with the exceptional service from the staff who handle requests promptly. The flexibility of early check-in and late check-out is frequently praised, especially for accommodating flight schedules. Breakfast at Circles Cafe receives high marks for quality, adding to the overall excellent service experience in this ideal location.
Nestled in a high-end residential neighborhood of Manila, the Makati Shangri-La Hotel offers an unmatched luxury experience that sets it apart from other accommodations. The hotel's stunning architecture and opulent lobby design immediately convey a sense of classic luxury. Guests often describe their stay as synonymous with paradise, relishing the magnificent rooms and the abundance of comfort they provide. The level of customer service is exceptional, showcasing an unparalleled attention to detail that enhances the overall experience. For those seeking a blend of established elegance and superb service, Makati Shangri-La delivers a true luxury stay.
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Location
Breakfast
However, some reviews indicate a discrepancy in expectations, with a few guests finding parts of the breakfast experience not entirely meeting a five-star hotel standard. Pricing was also mentioned as on the higher side by some. Despite these occasional criticisms, the overall sentiment remains overwhelmingly positive, backed by attentive and friendly service from the staff. The setting itself, within the luxurious confines of the hotel, contributes to a memorable dining atmosphere. Whether it's the wide selection, quality of dishes, or the hospitality of the staff, the breakfast at Makati Shangri-La seems to seldom disappoint, cementing its reputation as a highlight of the stay.
Dinner
Rooms
Beds
Cleanliness
While a few guests feel some rooms aren't perfectly up to their preferences, they still express satisfaction with the cleanliness level maintained. The property as a whole, including specific areas such as massage rooms and bathrooms, is frequently noted for impeccable cleanliness. Additionally, travelers appreciate the clean and stylish design throughout the hotel, creating a relaxing and comfortable stay.
The professional and accommodating staff contribute significantly to the positive atmosphere, making guests feel welcomed and cared for during their visit. With its good location and outstanding service, Makati Shangri-La, Manila offers an exceptional stay characterized by meticulously clean surroundings, enhancing the enjoyment and relaxation of its guests.
Staff
Wi-Fi
Spa
Gym
Pool
The pool is consistently noted for its excellent maintenance and comfortable water temperature, ensuring an enjoyable swim at any time of the day or evening, as it remains open until late—a convenience that is well appreciated by visitors. Complemented by a beautifully maintained gym and workout area, the fitness facilities provide a perfect balance between leisure and wellness, proving to be noteworthy features of the hotel.
The central location of the hotel enhances its allure, positioned near popular shopping destinations and a variety of dining options, ensuring guests have access to all essentials within walking distance. The combination of a well-appointed fitness center, spa, and pool establishes the Makati Shangri-La as a comprehensive haven for both relaxation and activity. It is no surprise that many regard this hotel’s pool as the most beautiful in Makati, offering a delightful aquatic experience right in the heart of the city.
5 Star
The hotel's strategic location, in close proximity to cultural landmarks like the Ayala Museum, is frequently highlighted as a significant advantage for visitors wanting to explore Manila. While some guests noted the need for upgrades in room fixtures and a more expansive food selection, the overall consensus underscores a high-end experience that justifies its renowned status.
Guests frequently commend the hotel's dedication to Shangri-La's exemplary service standards, consistently ensuring a relaxing and restful stay. Whether for business or leisure, the Makati Shangri-La, Manila stands out as a prime choice for discerning travelers looking to experience luxury in the bustling city of Manila.
Business
Luxury
Yes, Makati Shangri-La, Manila has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Makati Shangri-La, Manila.
No, Makati Shangri-La, Manila doesn't allow dogs.
Yes, parking facilities are available at Makati Shangri-La, Manila.
Yes, Makati Shangri-La, Manila has a gym.
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