Crowne Plaza Manila Galleria by IHG

Manila 14.59043100, 121.06099200 , Ortigas Avenue Corner Adb Avenue (Show on Map)
8.3
Very Good


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Summary of reviewsCrowne Plaza Manila Galleria by IHG is celebrated for its unbeatable location in the heart of the Ortigas business district, offering unparalleled convenience to both business and leisure travelers. The direct access to Robinsons Galleria and proximity to major malls like SM Megamall make it an ideal choice for those looking to enjoy shopping, dining, and entertainment just steps away.

Guests consistently praise the breakfast experience, highlighting the expansive buffet that caters to both local and international tastes with its high-quality and varied selections. The dining experience is further complemented by a well-regarded dinner offering, including local favorites like chicken adobo, despite occasional minor issues with food temperature.

Rooms at the hotel are noted for their impressive size, modernity, and cleanliness. They provide a comfortable retreat with ample space, well-maintained bathrooms, and excellent views, meeting the needs of both business and leisure guests. The staff's exceptional service stands out, with personnel described as friendly, professional, and attentive, fostering a warm and welcoming atmosphere.

Cleanliness across the property is a standout feature, with guests frequently commending the dedication of the housekeeping team. Although some areas show signs of aging, the overall high standard of cleanliness is maintained, enhancing the hotel's comfortable and relaxing ambiance.

While the pool area receives mixed reviews due to its outdated condition, the hotel's other amenities, including a well-equipped adjacent gym, contribute positively to the guest experience. The beds are widely considered comfortable, offering a restful sleep with their well-maintained and spacious setup.

Crowne Plaza Manila Galleria by IHG is recognized as a remarkable choice for those seeking a five-star experience at a reasonable price. The hotel's commitment to high-quality service and facilities consistently earns it a high rating from guests. Its prime location, impeccable service, and excellent amenities make it an attractive option for both business and leisure travelers, ensuring a memorable and satisfying stay in Manila.
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Categories
Hotel near Golf Courses
Provides convenient access to golf courses in the Manila area. Guests can enjoy a comfortable stay with access to various amenities and services.

Hotel with Free Wi-Fi
Situated in Ortigas, this hotel provides complimentary Wi-Fi access to all guests. The hotel ensures that guests stay connected during their visit.

Business Hotel
Situated in Ortigas Center, this hotel provides business amenities, including meeting rooms, a business center, and high-speed internet access. Its comprehensive services cater to business travelers.

Hotel with Gym
Offers a functional fitness center with cardio and strength training equipment. Guests can also enjoy the swimming pool and other recreational facilities.

Hotel for Yoga
A recognized hotel brand with anticipated fitness amenities that might accommodate yoga practice, although specific yoga offerings are not detailed.

Hotel with Children's Pool
This hotel provides a children's pool equipped with sun loungers and pool umbrellas. A notable feature is the swim-up bar located near the children's pool. The hotel also offers childcare services.

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Room Newly renovated room, featuring floor to ceiling windows, this contemporary 40 sqm room offers free high-speed internet, a king-sized bed and a large work desk. It has a 42-inch LED TV and a minibar. Guests enjoy city view. The en suite bathroom offers separate bathtub and shower facilities. Bed type preference is not guaranteed as it will be allocated upon arrival based on availability.

Premium Twin Room - High Floor Newly renovated room, featuring floor to ceiling windows, this modern 50 m² room offers free high-speed internet, a lounge area and a large work desk. It has a 42-inch LED TV, free coffee and tea and a minibar. Guests enjoy pool view. The en suite bathroom offers separate bathtub and shower facilities.

King Leisure - Non-smoking Newly renovated, this modern 40 m² room offers free high-speed internet, a king-sized bed and a large work desk. It has a 42-inch LED TV and a minibar. Guests can enjoy city views. The en suite bathroom offers separate bathtub and shower facilities.

Premier King Room Newly renovated room, featuring floor to ceiling windows offering views of the city, this 58 m² room offers a walk-in close, minibar and LED TV. The en suite bathroom offers bathtub and shower facilities.

Standard Twin Room - Non-Smoking Newly renovated, this 40 m² room features 2 twin beds, a large desk, mini bar and fridge, complimentary tea and coffee and a 42in led TV. There is a separate shower and bath and a large window with city views.

Standard Twin Room with Lounge Access This 41 m² newly renovated room with twin beds is nestled on the top floor offering a panoramic city view and will provide a great sense of space and functionality. There is a TV with surf channels, minibar and air conditioning. Guests have access to club privileges.

Standard King Room with Lounge Access This 41 m² newly renovated room with a king bed is nestled on the top floor offering a panoramic city view and will provide a great sense of space and functionality. There is a TV with surf channels, minibar and air conditioning. Guests have access to club privileges.

Junior King Suite Guests will have a special experience as the suite features a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

One-Bedroom King Suite This suite's standout feature is the hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

Standard King Room - Accessible The unit has 1 bed.

Standard King Room - High Floor The unit has 1 bed.

High Floor Standard Twin Room The unit offers 2 beds.

Premium Twin Room - Low Floor The unit has 2 beds.

Junior King Suite - High Floor/Lounge Access The unit offers 1 bed.

One-Bedroom Corner Suite - Low Floor/Lounge Access The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Nestled in the heart of the Ortigas business district, Crowne Plaza Manila Galleria by IHG boasts a location that caters perfectly to both leisure and business travelers. This well-situated property offers guests the convenience of direct access to Robinsons Galleria, a major shopping destination with a variety of dining, shopping, and entertainment options right at their doorstep. The proximity to other popular malls like SM Megamall further enhances its appeal, providing ample avenues for shopping and dining within walking distance. Guests find the hotel's connection to main transportation routes quite advantageous, allowing easy exploration of north and south Metro Manila. Whether for business meetings or casual strolls, the hotel's prime location ensures that everything one might need is just a few steps away, making it a haven for those seeking convenience and accessibility during their stay.

Breakfast
At Crowne Plaza Manila Galleria by IHG, breakfast is a highlight for many guests, offering a phenomenal start to the day with its expansive and superb buffet. Travelers consistently rave about the wide variety of options available, catering to both local and international palettes. From delectable Asian and Filipino dishes to a diverse range of continental fare, the breakfast spread satisfies a broad array of tastes and cravings. Many guests note the top-notch quality and extensive selection of the buffet, describing it as one of the best they've experienced. The daily menu changes, ensuring a fresh and exciting start to each morning. Service at the breakfast buffet is first-class, with hospitable and attentive staff who enhance the dining experience, making guests feel welcome and well cared for. Whether one is indulging in the fantastic array of dishes or appreciating the cultural inclusivity in the menu, breakfast at Crowne Plaza Manila Galleria leaves a lasting impression.

Dinner
Crowne Plaza Manila Galleria by IHG presents a satisfying dining experience, particularly praised for its flavorful chicken adobo. The hotel features a variety of dining options, with a notable breakfast and dinner buffet that guests find excellent. While some diners mention issues with food temperature, the overall selection and taste of dishes at the restaurant are appreciated. Additionally, the hotel's prime location enhances its appeal, offering convenient access to various dining and shopping venues nearby.

Rooms
Crowne Plaza Manila Galleria offers guests a remarkable experience with its impressively spacious and modern rooms. The accommodations are often highlighted for their exceptional cleanliness and comfort, providing a tranquil retreat for both business and leisure travelers. Many reviews emphasize the size of the rooms, noting them as larger than expected, with some featuring expansive, well-appointed bathrooms. The rooms often boast excellent views and are situated in a convenient location. Guests appreciate the overall cleanliness and maintenance, with rooms being described as tidy and well-kept throughout their stay. Though some mention the dated decor, the majority find the rooms more than satisfactory for a pleasant stay. The friendly service and amenities like a quality breakfast complement the generous room proportions, making these lodgings an attractive choice for those visiting Manila. Whether for a business trip or a romantic getaway, the spacious and comfortable accommodations at Crowne Plaza Manila Galleria consistently meet, and often exceed, guest expectations.

Beds
The beds at Crowne Plaza Manila Galleria by IHG generally receive positive feedback from guests, who frequently describe them as comfortable and spacious. Many reviewers commend the large, well-maintained, and nicely prepared beds, with some noting the premium twin beds offer a generous amount of space compared to standard hotel rooms. While most guests find the mattresses to be moderately soft and firm, a few suggest they could be softer and provide better pillows, as the existing ones are considered small relative to the bed size. Despite these minor reservations, the overall consensus highlights the comfort of the beds, contributing significantly to a pleasant stay experience.

Cleanliness
At Crowne Plaza Manila Galleria by IHG, cleanliness is a standout aspect of the guest experience. Many guests praise the hotel for maintaining a high standard of cleanliness throughout the property, with immaculate rooms and spotless bathrooms making it a comfortable stay. The hotel's dedicated housekeeping team is frequently commended for their excellent service, ensuring rooms are perfectly clean and well-appointed.

Despite being an older property, the hotel is generally well-maintained, with very clean facilities that contribute to a relaxing atmosphere. Some mention the need for a renovation to update certain aspects, such as the aged carpets, yet this does not overshadow the overall cleanliness and comfort provided. The hotel is strategically located in a major business district in Manila, making it an ideal choice for business travelers, with clean and comfortable rooms that are spacious and equipped with great air conditioning.

The staff is described as amazing, courteous, and always willing to assist, with their friendly and helpful demeanor adding to the stress-free and pleasant experience. While there are minor issues regarding some old-fashioned elements of the property, the positive reviews emphasize the hotel's commitment to cleanliness and hospitality.

Staff
Crowne Plaza Manila Galleria by IHG is distinguished by its exceptional staff, leaving a lasting impression on guests with their friendliness, professionalism, and dedication to service. Visitors frequently praise the staff for being courteous, accommodating, and attentive to their needs. Whether at the front desk or within different parts of the hotel such as dining and housekeeping, the staff ensures a welcoming and supportive atmosphere. Their efficiency and quick response to any service requests contribute significantly to a comfortable stay. Key personnel, including Loren at the front desk and Alex in the Courtyard, are highlighted for their exceptional service. Guests feel a genuine warmth and sense of hospitality, as if they are part of a big family rather than just hotel visitors. The ever-present smiles and willingness to help create a carefree and happy experience, making the staff not just a part of the hotel, but the best part of it.

Wi-Fi
Crowne Plaza Manila Galleria by IHG offers complimentary Wi-Fi in guest bedrooms, allowing travelers to stay connected throughout their stay. While some guests have reported an excellent internet experience, others have found the Wi-Fi to be subpar. Notably, the hotel acknowledges these issues and is actively upgrading its broadband service, indicating a commitment to improving the overall guest experience. Despite occasional hiccups with the Wi-Fi, service staff at the counter receive positive mentions for their helpfulness, suggesting a pleasant stay in Manila with attention to resolving connectivity concerns.

Pool
The pool at Crowne Plaza Manila Galleria receives a mix of feedback from guests. While some guests find the pool enjoyable and describe it as good, others note its outdated condition and suggest renovation. Located on the 5th floor, the pool area itself is spacious and offers a relaxing environment, complemented by views overlooking the pool. Additionally, the adjacent gym is positively mentioned, adding to the overall amenities. However, some negative aspects, such as an unpleasant smell on the way to the pool, detract from the experience for certain visitors.

5 Star
The Crowne Plaza Manila Galleria by IHG stands out as a remarkable choice for discerning travelers in Manila. This hotel consistently lives up to the esteemed reputation of the IHG group, providing guests with a memorable experience that warrants repeat visits. Guests appreciate the superb quality of both food and room accommodations, consistently rating the hotel and its facilities at a five-star level. The service is impeccable, matching the standard expected of a high-end establishment. While offering the classic facilities typical of a five-star hotel, the Crowne Plaza manages to offer its luxury at a reasonable price, making it an excellent option for those looking to indulge without breaking the bank. Overall, it's clear that this hotel's commitment to excellence makes it a preferred choice in the region.

Business
Located in the bustling Ortigas business district, Crowne Plaza Manila Galleria by IHG stands out as a top choice for business travelers. With its prime location, it's conveniently positioned near major business hubs and shopping areas, making it easy to balance work and leisure. The hotel's clean and well-maintained environment provides a comfortable and secure stay.

The lounge club staff are particularly noted for their exceptional service, ensuring guests feel supported and well-cared-for during their stay. The business center staff are accommodating, meeting the needs of those away from home on business. An executive package upgrade offers excellent value, enhancing the overall experience for business travelers seeking premium amenities.

The hotel features a conference center on the third floor, which is easily accessible and an advantage for those attending or hosting events on-site. This makes it a suitable venue for conferences and business events, ensuring seamless integration of accommodation and professional engagements.

Overall, Crowne Plaza Manila Galleria is praised as a good business hotel, offering value for money and an ideal setting for conducting business in the Philippines. It's a recommended choice for future business trips to Manila.


Yes, Crowne Plaza Manila Galleria by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Crowne Plaza Manila Galleria by IHG.

No, Crowne Plaza Manila Galleria by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Manila Galleria by IHG.

Yes, Crowne Plaza Manila Galleria by IHG has a gym.

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