Mandurah Motel and Apartments

Mandurah -32.52438400, 115.72478200 , 110 Mandurah Terrace (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMandurah Motel and Apartments enjoys a prime location close to the foreshore, shops and restaurants, making it ideal for exploring the vibrant locale including Town Beach and the marina. Guests appreciate the convenience of off-street parking, an on-site pool and a restaurant, though breakfast services have been a notable disappointment due to unavailability and inconsistent communication.

Accommodations at the motel are spacious, clean and comfortable, featuring well-planned layouts with substantial beds and useful amenities like microwaves and fridges. Though there are occasional issues with dated decor and minor maintenance lapses, the overall tidiness and comfort receive praise. The pool area stands out as a guest favorite, well-maintained and family-friendly, adding to the property’s allure.

The staff at Mandurah Motel and Apartments contribute significantly to the positive experience, often going above and beyond to assist guests and create a welcoming atmosphere. However, improvements in customer service training and clearer communication are desired. Wi-Fi connectivity is an area needing enhancement with numerous reports of unreliable service.

Despite the basic nature of the rooms and some outdated furnishings, the general value for money, strategic location and accommodating environment make Mandurah Motel and Apartments a well-regarded choice for travelers looking for comfortable yet straightforward lodging.
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Categories
Motel with Parking
This motel offers parking. It is conveniently located to enjoy Mandurah restaurants and the waterfront.

Motel with Outdoor Pool
This property is listed as having an outdoor pool.

Motel with Swimming Pool

  Outdoor Pool  


Cheap Motel

Accessible Motel

Motel with Tennis Courts

4-Star Motel

Room Types
Motel Room This room includes tea/coffee making facilities and a minibar.

Two-Bedroom Family Apartment This apartment features a well-equipped kitchenette and a spacious lounge and dining area.

One-Bedroom Family Apartment Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchen. The apartment also comes with a barbecue. The apartment features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Guest Reviews
7.2
Good
Location
Nestled in a prime spot, Mandurah Motel and Apartments boasts an enviable location that has garnered much praise from guests. Situated conveniently close to the foreshore, shops and restaurants, the property offers easy access to the central areas and the marina. Visitors appreciate being within walking distance of Town Beach, the harbour and Mandurah's bustling central district, making it an excellent base for exploring the locale.

Guests also highlight the convenience of having off-street parking and many enjoy the added benefits of an on-site pool and restaurant. The motel provides a quiet retreat with clean facilities, ensuring a comfortable stay. The close proximity to the quay and performing arts area adds to the appeal, making it suitable for both leisurely strolls and more active pursuits. The combination of location, value for money and practical amenities like easy check-in and secure premises leaves a positive impression on travelers. With its great price and overall nice accommodation, Mandurah Motel and Apartments is well-regarded for its strategic and convenient setting.

Breakfast
Guests of Mandurah Motel and Apartments have shared their experiences regarding breakfast availability at the hotel, highlighting various perspectives. Many visitors anticipated enjoying breakfast based on the website's appealing descriptions, only to discover that breakfast was unavailable. The restaurant's operating hours were often not aligned with guest expectations, leading to inconvenience, especially with a noted lack of staff. A recurring theme was the absence of breakfast services altogether, leaving guests to seek local dining alternatives. Instances of falsely advertised breakfast services and restaurant closures further compounded the disappointment. Overall, the expectation for a hassle-free breakfast experience was not met for many guests, suggesting a need for better communication and service consistency.

Rooms
Mandurah Motel and Apartments offers guests spacious and comfortable accommodations with various positive features. Many reviews highlighted the sizable and comfortable rooms, including nicely planned layouts and large beds. The cleanliness of the rooms and bathrooms received frequent praise with several mentions of recently refurbished, tidy and well-organized spaces.

Apartments typically include useful amenities like microwaves and fridges, while the presence of a pool added to the overall appeal. The two-bedroom apartment setup was particularly appreciated for its flexibility and space. Despite some comments about dated decor and the need for occasional updates, the overall comfort and cleanliness of the units stood out.

A few reviews pointed out occasional issues like unpleasant odors, stains and some dated furnishings. However, the staff's helpfulness and courteous service contributed positively to the experience at Mandurah Motel and Apartments. Overall, guests found the accommodations comfortable and well-suited for a pleasant stay.

Beds
At Mandurah Motel and Apartments, guests can mostly expect a comfortable sleeping experience. Reviews commonly highlight the beds as being comfortable with many guests describing them as comfy and very comfortable. The rooms also include various amenities such as good-sized TVs and nice towels, enhancing the overall comfort. Guests also appreciate the spacious bathrooms and kitchens, adding to the convenience of their stay. However, there are occasional remarks about beds and pillows being hard and there seems to be an inconsistency with bed comfort for some visitors. Despite this, the general consensus leans towards a positive sleeping experience.

Cleanliness
Mandurah Motel and Apartments offers a mix of experiences regarding cleanliness, revealing both commendable aspects and areas needing improvement. Many guests highlighted the clean and comfortable rooms, noting the spaciousness and convenient setups, such as outdoor tables overlooking the pool and tennis court. The bathrooms, while equipped with good shower pressure, were occasionally criticized for their age and cleanliness issues. Positive remarks include daily cleaning of facilities, clean and comfortable living spaces and the quiet, relaxed atmosphere of the hotel.

On the downside, there were frequent mentions of cleanliness lapses, such as dirty carpets, stained upholstery and rooms not meeting the expected standards. Some reviewers pointed out specific issues such as crumbs, a coke bottle on the floor and cigarette butts in the wardrobe, which detracted from the overall experience. Additionally, outside paving works and occasional maintenance issues were noted.

Overall, while the hotel often meets guests' expectations for cleanliness and comfort, there are intermittent discrepancies that suggest room for improvement.

Staff
Nestled in the heart of Mandurah, Mandurah Motel and Apartments stands out with its commendable service, characterized by friendly and helpful staff. Guests consistently highlighted the team’s friendliness and courtesy with many emphasizing the exceptional interactions they had during their stay. Reviews frequently mentioned the staff's willingness to go above and beyond, contributing to a welcoming atmosphere throughout the venue.

Prominent mentions include the lady at check-in, who left a remarkable impression with her outstanding service. Guests appreciated the personal touches, such as Charmaine on reception, who adeptly accommodated a guest's limited mobility. The restaurant staff also received high praise for their friendliness, enhancing the dining experience.

Despite the overwhelmingly positive reception, a few guests raised concerns about the need for better customer service training and clearer communication regarding room locations. Some pointed out the absence of staff on Sundays and Mondays, which led to inconveniences like the inability to get fresh towels.

Overall, the staff at Mandurah Motel and Apartments, from the welcoming reception to the daily visible caretaker, play a significant role in creating a pleasant and memorable stay. The blend of central location, great apartments and a team dedicated to making guests feel welcome makes this accommodation a noteworthy choice for travelers.

Wi-Fi
Guests at Mandurah Motel and Apartments frequently mentioned the availability of Wi-Fi, but the experiences varied widely. Some found that Wi-Fi was provided, contributing to an overall sense of convenience. However, several reviews highlighted issues with connectivity; Wi-Fi often didn't reach certain rooms or kept cutting out, necessitating multiple requests for assistance. Others noted that they were unable to access the internet at all, leading to significant disappointment. Despite being told the issue would be resolved soon, many guests indicated ongoing problems with internet access, reflecting a need for more reliable service.

Pool
The pool area at Mandurah Motel and Apartments is frequently highlighted by guests with many describing it as lovely, clean and well-maintained. While some guests noted that the water was cold and that there were occasional closures due to renovations or other reasons, the general sentiment is positive. Children seem to have a great time in the pool and some guests especially enjoyed having the area almost to themselves. The surrounding area, including an outdoor table and a view of the tennis court, adds to the appeal of the poolside experience. The well-equipped rooms, some with direct access to the pool, enhance the convenience for guests looking to relax and enjoy the facilities. Despite minor issues, the pool remains a standout feature of the property.

3 Star
Mandurah Motel and Apartments offers solid value for money with a very comfortable setting that includes all essential amenities. Its central location ensures easy access to local attractions while maintaining a quiet atmosphere. The accommodation is clean and remarkably well-priced, making it an attractive choice for budget-conscious travelers. Guests find the rooms decent and overall nice for a stay. However, the rooms are very basic and some aspects, such as the dated bathrooms and worn-out living area furniture, may not meet high expectations. Despite some criticisms, the good location and price make it a reasonable option for those seeking basic yet comfortable lodging.


Yes, Mandurah Motel and Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Mandurah Motel and Apartments.

No, Mandurah Motel and Apartments doesn't allow dogs.

Yes, parking facilities are available at Mandurah Motel and Apartments.

No, Mandurah Motel and Apartments doesn't have a gym.

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