Atrium Hotel Mandurah
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Summary of reviewsAtrium Hotel Mandurah stands out as a prime choice for travelers primarily due to its exceptional location. Set in the heart of the city and near the waterfront, it offers easy access to local cafes, restaurants, shops and key attractions like the Mandurah Performing Arts Centre and Dolphin Quay. Guests appreciate its proximity to both recreational sites and essential services, making it especially convenient for exploring the vibrant surroundings without needing a car.
The hotel has garnered a mixed response regarding its breakfast and dinner offerings. While breakfast is often praised for its variety and quality, inconsistencies in availability and some issues with service detract from its overall appeal. Dinner experiences similarly receive mixed reviews; standout dishes and friendly staff are highlights, but limited dining hours and lack of room service present challenges.
Room quality at Atrium Hotel Mandurah is another point of mixed feedback. Guests frequently describe the rooms as spacious, comfortable and clean with some appreciating the pleasant views and well-equipped kitchenettes. However, the dated decor and occasional maintenance issues suggest a need for refurbishment to meet modern expectations.
Cleanliness is generally well-regarded, though there are notable exceptions with reports of dusty areas and unpleasant smells in some rooms and common areas. Staff performance is a highlight with many guests commending the team for their friendliness, helpfulness and exceptional service, greatly enhancing the overall stay.
WiFi service leaves room for improvement with mixed reviews regarding connectivity and reliability. The pool area, however, is consistently praised, especially as a family-friendly feature, even though occasional noise and maintenance issues are mentioned. Beach access and lovely ocean views further enhance the appeal for guests seeking natural beauty and relaxation.
Additional features like the tennis facilities and parking receive generally positive feedback. The tennis courts, though in need of some upgrade, provide a fun activity, particularly for families. Parking is ample and convenient, though some guests suggest improvements in maintenance and security.
In summary, Atrium Hotel Mandurah offers a convenient and enjoyable stay with its excellent location, friendly staff and key amenities such as the pool and beach access. However, to meet higher guest expectations, addressing inconsistencies in dining, room maintenance and other facilities could significantly enhance the overall guest experience.
Categories
The hotel has garnered a mixed response regarding its breakfast and dinner offerings. While breakfast is often praised for its variety and quality, inconsistencies in availability and some issues with service detract from its overall appeal. Dinner experiences similarly receive mixed reviews; standout dishes and friendly staff are highlights, but limited dining hours and lack of room service present challenges.
Room quality at Atrium Hotel Mandurah is another point of mixed feedback. Guests frequently describe the rooms as spacious, comfortable and clean with some appreciating the pleasant views and well-equipped kitchenettes. However, the dated decor and occasional maintenance issues suggest a need for refurbishment to meet modern expectations.
Cleanliness is generally well-regarded, though there are notable exceptions with reports of dusty areas and unpleasant smells in some rooms and common areas. Staff performance is a highlight with many guests commending the team for their friendliness, helpfulness and exceptional service, greatly enhancing the overall stay.
WiFi service leaves room for improvement with mixed reviews regarding connectivity and reliability. The pool area, however, is consistently praised, especially as a family-friendly feature, even though occasional noise and maintenance issues are mentioned. Beach access and lovely ocean views further enhance the appeal for guests seeking natural beauty and relaxation.
Additional features like the tennis facilities and parking receive generally positive feedback. The tennis courts, though in need of some upgrade, provide a fun activity, particularly for families. Parking is ample and convenient, though some guests suggest improvements in maintenance and security.
In summary, Atrium Hotel Mandurah offers a convenient and enjoyable stay with its excellent location, friendly staff and key amenities such as the pool and beach access. However, to meet higher guest expectations, addressing inconsistencies in dining, room maintenance and other facilities could significantly enhance the overall guest experience.
Hotel near The Beach
Located on 65 Ormsby Terrace, this hotel is a short walk from the beach and Mandurah Foreshore. Its central location provides easy access to the beach and other attractions.
Hotel with Swimming Pool
Features both indoor and outdoor pools, catering to all weather conditions. The indoor pool area includes a spa and sauna for relaxation, while the outdoor pool is surrounded by lush gardens.
Heated Pool Indoor Pool
Hotel with Parking
Atrium Hotel Mandurah offers free self-parking onsite for guests. The hotel is centrally located and provides easy access to the marina precinct.
4-Star Hotel
While officially a 3-star hotel, it's often considered alongside 4-star options due to its amenities and location. It is close to the beach and Pinjarra Road, offering easy access to the Mandurah Community Museum and various restaurants.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Tennis Courts
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Atrium Hotel Mandurah boasts an exceptional location in the heart of the city, making it a notable choice for travelers looking for convenience and access to local attractions. Situated near the waterfront, it offers easy walking distance to a plethora of cafes, restaurants and shops, adding to its charm. Guests appreciate being close to the Mandurah Performing Arts Centre, as well as key areas like the foreshore, Dolphin Quay and various entertainment centers.
With plenty of parking available and a central position that provides easy accessibility to the beach, marina and other amenities, visitors frequently highlight its suitability for getting around without the necessity of a car. The location is particularly praised for its proximity to both recreational sites and essential services, making it a prime spot for visitors of all ages.
Families and solo travelers alike value the hotel's convenient access to town centers and attractions, including being just minutes away from the city beach and marina. Complementing its fantastic location are the hotel's facilities, including a well-regarded indoor pool and relaxing communal spaces. In summary, the Atrium Hotel Mandurah stands out for its central and convenient location, ideal for those looking to explore the vibrant surroundings with ease.
Guests at Atrium Hotel Mandurah have expressed mixed opinions about the breakfast offerings at the hotel. Many guests appreciated the breakfast, describing it as good, very nice and excellent with wide selections and great variety. The breakfast was sometimes praised for its sumptuousness, good portion sizes and overall value for money. Some found the breakfast to be better than expected with items like granola, muesli and a well-served meal enhancing their experience.
On the downside, numerous reviews point out that breakfast availability was inconsistent, particularly during weekdays when none was offered. Some guests were disappointed by the lack of a buffet, as well as the quality and variety of food provided. Instances of cold, poorly cooked food, long waiting times and limited menu options detracted from the dining experience for some. Additionally, the breakfast was seen as expensive by a few reviewers and issues such as slow service and confusion among staff were noted.
Continental breakfast, when included, was considered acceptable by some but fell short for others due to its basic nature. The absence of additional amenities like a drinks menu and the occasional overcrowding further marred the breakfast experience for certain guests. Overall, while some guests left satisfied, others felt that there was significant room for improvement in terms of consistency, value and quality of breakfast at the Atrium Hotel Mandurah.
Atrium Hotel Mandurah's dining experience receives mixed reviews. On the positive side, the hotel's restaurant garners praise for its lovely, well-cooked meals with particular highlights including delicious wood-fired pizzas and standout dishes like Crispy Salmon with Sweet Potato Chips, fish cooked to perfection and tasty nasi goreng. The cocktails and the friendly, exceptional staff also enhance the dining experience, contributing to an overall pleasant atmosphere.
However, numerous logistical issues detract from the dining experience. Many guests found the restaurant closed during dinner hours or felt dissatisfied with no room service availability. The timings for food options were restrictive with the kitchen and bar operating only at certain hours and limited late-night dining options. Many guests had to venture out to nearby dining strips for dinner due to the lack of evening meal services on-site.
Some guests reported issues such as long wait times, inconsistent food quality, overpriced dishes and occasional mix-ups with orders. On weekends, bar snacks were the only available option and the presence of chlorine smell from the pool area and loud karaoke music during dinner were off-putting for some diners.
Overall, while the Atrium Hotel Mandurah offers some delightful dishes and excellent service at times, guests should be prepared for potential inconveniences, including limited dining hours and the need to explore nearby dining options.
The rooms at Atrium Hotel Mandurah are consistently described as spacious, comfortable and clean by guests. Many rooms come with pleasant views and essential amenities such as full-size stoves, kitchenettes with hotplates and balconies. Despite these positives, the decor and facilities appear dated with several reviewers mentioning that the rooms are old-fashioned and in dire need of renovation.
Guests have frequently commented on the cleanliness with many noting that their rooms were very clean upon arrival. Comfortable beds and soft towels also add to the overall positive guest experience. Some rooms were praised for being well-equipped with all necessary kitchen requirements, while the larger room layouts and spaciousness were highly appreciated.
However, the lack of modern updates and maintenance issues seem to detract from the overall experience. Problems such as noisy and old air conditioning units, insufficient soundproofing, dated furnishings and occasional unpleasant smells have been cited frequently. There's also a noted inconsistency in room conditions with some rooms being clean and modern while others feel run-down and outdated.
Other aspects like required maintenance in bathrooms, noisy locations and issues with air conditioning point to a need for a significant refurb to meet guest expectations fully. Despite this, the hotel staff is generally noted as friendly and helpful, enhancing the stay with good service.
For those seeking value, space and essential amenities, Atrium Hotel Mandurah offers a decent stay but clearly needs a refresh to align its room conditions with modern standards and guest expectations.
The recurring theme from guest reviews about the beds at the Atrium Hotel Mandurah suggests a mixed experience with a tilt towards comfort. Many guests found the beds to be quite comfortable, often highlighting that both the beds and pillows contributed to a restful sleep. Words like comfortable, comfy, very comfortable and super comfy were frequently used to describe the bedding experience with some guests even noting that the bed was the best they had slept on in a long time.
Some specifics about the beds included spacious rooms paired with comfortable beds and occasionally, the plush pillows being a welcome addition. Cleanliness also received positive remarks, further enhancing the overall comfort of the stay.
However, there were several points of dissatisfaction. A number of guests mentioned that the beds were old, saggy or lumpy, affecting their sleep quality. The practice of combining two single beds to form a larger bed was also noted by several guests, many of whom found the resulting joins uncomfortable. Hard beds and pillows were another common complaint with a few guests mentioning that better bedding updates are necessary. Instances of outdated and uncomfortable beds were complemented by comments about inadequate bedding quality and maintenance issues like missing mattress protectors or unclean sheets.
In summary, while many guests praised the comfort and cleanliness of the beds at Atrium Hotel Mandurah, some concerns about bed quality and the need for upgrades were also expressed.
Atrium Hotel Mandurah presents a mixed bag of reviews when it comes to cleanliness. Many guests appreciated the convenience of its location, friendly staff and amenities, describing their rooms as clean or very clean. Some highlighted spotless conditions and appreciated the spacious layouts and comfortable bedding. Several guests mentioned the property as being clean and tidy with some praising the cleanliness of the common areas and the well-maintained pool.
However, consistency in cleanliness was a significant issue for others. Reports of dusty window sills, dirty carpets, stained curtains and smelly rooms were frequent. Some guests found hair and blood smears in the bathrooms and noted that common areas, like walkways and lifts, were not up to standard. There were also concerning mentions of moldy showers and unpleasant odors.
The hotel appeared dated to a number of reviewers with recurring suggestions for urgent renovations and better housekeeping services. Despite these drawbacks, many found value for money, especially noting that their rooms were clean and the stay was comfortable for short visits.
In summary, while Atrium Hotel Mandurah has its merits with friendly service and certain clean accommodations, the inconsistency in cleanliness and dated facilities require attentive improvements to meet guests' expectations consistently.
The Atrium Hotel Mandurah boasts a truly remarkable team that has left a lasting impression on countless guests. Review after review highlights the friendliness, helpfulness and overall excellence of the staff. From the warm and easy check-in experience to the accommodating and efficient service throughout the stay, visitors consistently find the staff to be a standout feature of the hotel.
The reception staff, in particular, are noted for their politeness and efficiency, often going out of their way to address guests' needs and make their stay comfortable. The bar and night managers have also garnered praise for their friendliness and attentiveness, ensuring that no request is too much trouble.
Guests appreciate the professional demeanor and pleasant interactions with the team with many reviews mentioning how courteous and welcoming the staff are. Whether it's addressing queries, handling early check-ins or managing unforeseen issues with good humor, the staff at Atrium Hotel Mandurah excel in customer service.
Despite a few isolated instances of less-than-ideal interactions, the overwhelming majority of reviews commend the team for their exceptional service. The staff's warm and approachable manner contributes significantly to the overall positive experience at the hotel, making it a memorable stay for visitors.
Guests at the Atrium Hotel Mandurah expressed mixed feelings about the WiFi service. While some guests appreciated the quality, noting it as great, excellent and reliable in certain areas like specific rooms and the lobby, others encountered significant issues. Accessing the internet was often troublesome with several reviews mentioning poor, spotty, weak or non-existent connectivity. Some guests found it difficult to connect with frequent dropouts or simply couldn't use the internet at all. Limited usage and slow speeds also contributed to a less than satisfactory experience for many. Despite a few positive remarks on fast and reliable WiFi, the general sentiment leans towards needing substantial improvement.
Atrium Hotel Mandurah boasts a pool area that receives a plethora of positive feedback from its guests. The pool facilities are described as lovely, clean and well-maintained, making it a big hit with children and families. Many guests mention the indoor pool as a key attraction, especially for keeping the kids entertained and it is often highlighted as a great feature for the colder months. The pool and spa facilities are frequently praised as excellent, adding to the hotel's overall appeal.
However, some reviews note that the pool can be noisy due to children's activities and occasional splashing. Concerns about the pool being too cold were also mentioned by several guests and there were comments about the strong smell of chlorine. Additionally, periodic maintenance closures and issues with the pool heater and spa were less favorable aspects noted by a few visitors.
Despite some drawbacks, the pool area remains a standout feature for many with its size, cleanliness and suitability for families contributing significantly to the overall guest experience at Atrium Hotel Mandurah.
Atrium Hotel Mandurah offers an appealing location for those seeking both convenience and scenic beauty with several aspects praised by guests. Guests appreciate easy walking distance to the foreshore and city beach, enabling enjoyable beach walks and other watersport activities. The proximity to the beach is a recurring highlight, making it simple to indulge in shoreline pleasures.
The hotel is noted for its lovely ocean views, which guests can enjoy from both the lobby and individual rooms. Some guests even reported the soothing sound of waves at night, adding to the coastal charm. The surrounding area also offers easy access to the canals, cafes, marina and other local attractions, making it a great base for discovering Mandurah.
Guests also appreciated the clean rooms and amenities like the indoor pool, which provides an enjoyable alternative to the beach. Altogether, the Atrium Hotel Mandurah is seen as a perfect choice for beach enthusiasts and those who value easy access to both natural beauty and local conveniences.
Atrium Hotel Mandurah offers tennis facilities that have been generally well-received by guests. Many appreciated the thrill of playing tennis during their stay and found the availability of free racket and ball hire from reception to be a delightful perk. The tennis court was particularly popular with families, providing a fun activity for children. Some reviews did mention that the tennis courts could benefit from new nets and were not in the best condition, but no serious complaints were made. Overall, the tennis facilities provided an enjoyable and engaging experience for those looking to include some sport in their visit.
The parking situation at Atrium Hotel Mandurah receives mixed feedback from guests with a majority of positive comments. Many guests appreciate the ample and accessible parking options, highlighting that there are plenty of parking spaces available and that it's generally easy to park. Free parking is considered a bonus and the facility is praised for being convenient and accommodating to guests' needs. Some also mention that the location and other amenities like the pool make up for any minor parking inconveniences.
However, not all feedback is glowing. Some guests note that the parking area could benefit from better maintenance and lighting and a few express concerns about the lack of secure parking, suggesting that a watch service might be useful. A couple of reviews mention issues with parking availability, particularly during peak times, which occasionally required them to spend extra time finding a spot. Despite these concerns, the overall sentiment remains positive with many emphasizing the convenience and adequacy of the hotel’s parking facilities.
Atrium Hotel Mandurah is highly praised as a family-friendly destination, making it an excellent choice for those planning a family holiday. Reviews highlight the hotel's family-oriented atmosphere and the spacious accommodations, including family suites and large apartments, which cater to families of all sizes. Many guests emphasized the joy their children experienced, particularly in the indoor pool area, noting that their kids loved the pool and had a blast swimming. The pool area, despite being occasionally noisy during school holidays, is a focal point of enjoyment for children.
The hotel is described as a great family hotel with a variety of family-friendly features, including fun activities like a kids scavenger hunt, adding to the memorable experience. The staff is recognized for their friendliness, contributing to a positive and welcoming atmosphere for families with children. Families appreciated the kitchenette facilities, which added convenience during long stays.
However, some reviews did mention minor inconveniences such as the pool being cold and noise from kids running around. Despite these, the general sentiment remains positive with many families noting that the hotel is suitable for family outings, particularly those with young children and offers good value for money for larger families.
Overall, Atrium Hotel Mandurah is recommended for its safe, bright environment, spacious family accommodations and enjoyable activities for kids, making it a favorable choice for a family getaway.
Atrium Hotel Mandurah offers a solid three-star experience that holds its own in the area for value and affordability. Guests often highlight that the hotel provides good value for money and is reasonably priced. It's a decent choice for those seeking straightforward accommodation without breaking the bank, making it worth the stay for many.
The hotel is described as friendly and offering fair service, which aligns with the expectations for a three-star establishment. For brief stays, the hotel is passable and can be considered OK for an overnight stay. Many reviews point to the hotel meeting the basic standards of a three-star hotel, where service and facilities are competent but nothing exceptional.
However, it's clear that the hotel is feeling its age. Many guests comment on the need for refurbishment and a major upgrade, describing it as old and tired. It doesn’t match up to a deluxe experience and for some, it doesn’t justify the expense relative to its dated condition.
In terms of facilities and entertainment, the feedback is mixed. Dinner options and amenities are average, not surpassing what one might expect from a three-star setting. Yet, for some, the entertainment provided was a positive highlight.
In summary, Atrium Hotel Mandurah meets the fundamental expectations of a three-star hotel. While it is somewhat dated and in need of updating, it remains an affordable option with a fair level of comfort and service, making it a reasonable pick for budget-conscious travelers.
Atrium Hotel Mandurah offers a comfortable and functional experience for business travelers. The welcoming reception area creates a positive first impression and the staff receive high praise for their helpfulness, especially in accommodating specific needs like extending checkout times for interviews. The hotel's business center and other available business facilities provide useful support for travelers on work trips. The environment is described as calm and quiet, conducive for business activities. However, some guests noted that the wifi service could be improved to better cater to business needs. Overall, the hotel seems well-suited for quick business trips.
Atrium Hotel Mandurah features a popular indoor pool, which is central to guest experiences. The pool is appreciated for its good size and is particularly popular with kids who enjoy the warm water. It is complemented by a great spa that guests frequently describe as fabulous, clean and warm.
However, the pool's heating system has received mixed reviews. Many guests have enjoyed a perfectly heated pool and expressed satisfaction with the temperature. Contrarily, there have been several instances where guests found the pool temperature to be insufficiently heated or even cold during their stay. Disruptions and closures of the pool heating system have also been noted, impacting some visitors' experiences.
Despite occasional issues with maintaining consistent heating, the general sentiment is that the pool area is a highlight, contributing positively to family stays and overall guest enjoyment.
The indoor pool at the Atrium Hotel Mandurah garners a range of opinions but generally receives high praise from guests. Many emphasize the pool's excellent and pleasant atmosphere, as well as its appearance and central location within the hotel. Reviewers find it a safe and enjoyable swimming area, especially for children who seem to adore it and often don't want to leave. The pool is described as spacious and sometimes referred to as a 'giant indoor pool', making it a popular feature for families.
Many guests appreciate the pool being indoors, providing an enjoyable experience even during colder weather. It's noted that the pool is supposed to be heated, a significant reason some guests opted to stay, although not everyone found the water temperature warm enough. Despite a few remarks about noise from children and the pool showing some signs of being dated, the overall sentiment remains positive with guests finding it a relaxing and delightful highlight of their stay. The addition of a spa adjacent to the pool area adds to the relaxation and enjoyment for guests.
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Location
With plenty of parking available and a central position that provides easy accessibility to the beach, marina and other amenities, visitors frequently highlight its suitability for getting around without the necessity of a car. The location is particularly praised for its proximity to both recreational sites and essential services, making it a prime spot for visitors of all ages.
Families and solo travelers alike value the hotel's convenient access to town centers and attractions, including being just minutes away from the city beach and marina. Complementing its fantastic location are the hotel's facilities, including a well-regarded indoor pool and relaxing communal spaces. In summary, the Atrium Hotel Mandurah stands out for its central and convenient location, ideal for those looking to explore the vibrant surroundings with ease.
Breakfast
On the downside, numerous reviews point out that breakfast availability was inconsistent, particularly during weekdays when none was offered. Some guests were disappointed by the lack of a buffet, as well as the quality and variety of food provided. Instances of cold, poorly cooked food, long waiting times and limited menu options detracted from the dining experience for some. Additionally, the breakfast was seen as expensive by a few reviewers and issues such as slow service and confusion among staff were noted.
Continental breakfast, when included, was considered acceptable by some but fell short for others due to its basic nature. The absence of additional amenities like a drinks menu and the occasional overcrowding further marred the breakfast experience for certain guests. Overall, while some guests left satisfied, others felt that there was significant room for improvement in terms of consistency, value and quality of breakfast at the Atrium Hotel Mandurah.
Dinner
However, numerous logistical issues detract from the dining experience. Many guests found the restaurant closed during dinner hours or felt dissatisfied with no room service availability. The timings for food options were restrictive with the kitchen and bar operating only at certain hours and limited late-night dining options. Many guests had to venture out to nearby dining strips for dinner due to the lack of evening meal services on-site.
Some guests reported issues such as long wait times, inconsistent food quality, overpriced dishes and occasional mix-ups with orders. On weekends, bar snacks were the only available option and the presence of chlorine smell from the pool area and loud karaoke music during dinner were off-putting for some diners.
Overall, while the Atrium Hotel Mandurah offers some delightful dishes and excellent service at times, guests should be prepared for potential inconveniences, including limited dining hours and the need to explore nearby dining options.
Rooms
Guests have frequently commented on the cleanliness with many noting that their rooms were very clean upon arrival. Comfortable beds and soft towels also add to the overall positive guest experience. Some rooms were praised for being well-equipped with all necessary kitchen requirements, while the larger room layouts and spaciousness were highly appreciated.
However, the lack of modern updates and maintenance issues seem to detract from the overall experience. Problems such as noisy and old air conditioning units, insufficient soundproofing, dated furnishings and occasional unpleasant smells have been cited frequently. There's also a noted inconsistency in room conditions with some rooms being clean and modern while others feel run-down and outdated.
Other aspects like required maintenance in bathrooms, noisy locations and issues with air conditioning point to a need for a significant refurb to meet guest expectations fully. Despite this, the hotel staff is generally noted as friendly and helpful, enhancing the stay with good service.
For those seeking value, space and essential amenities, Atrium Hotel Mandurah offers a decent stay but clearly needs a refresh to align its room conditions with modern standards and guest expectations.
Beds
Some specifics about the beds included spacious rooms paired with comfortable beds and occasionally, the plush pillows being a welcome addition. Cleanliness also received positive remarks, further enhancing the overall comfort of the stay.
However, there were several points of dissatisfaction. A number of guests mentioned that the beds were old, saggy or lumpy, affecting their sleep quality. The practice of combining two single beds to form a larger bed was also noted by several guests, many of whom found the resulting joins uncomfortable. Hard beds and pillows were another common complaint with a few guests mentioning that better bedding updates are necessary. Instances of outdated and uncomfortable beds were complemented by comments about inadequate bedding quality and maintenance issues like missing mattress protectors or unclean sheets.
In summary, while many guests praised the comfort and cleanliness of the beds at Atrium Hotel Mandurah, some concerns about bed quality and the need for upgrades were also expressed.
Cleanliness
However, consistency in cleanliness was a significant issue for others. Reports of dusty window sills, dirty carpets, stained curtains and smelly rooms were frequent. Some guests found hair and blood smears in the bathrooms and noted that common areas, like walkways and lifts, were not up to standard. There were also concerning mentions of moldy showers and unpleasant odors.
The hotel appeared dated to a number of reviewers with recurring suggestions for urgent renovations and better housekeeping services. Despite these drawbacks, many found value for money, especially noting that their rooms were clean and the stay was comfortable for short visits.
In summary, while Atrium Hotel Mandurah has its merits with friendly service and certain clean accommodations, the inconsistency in cleanliness and dated facilities require attentive improvements to meet guests' expectations consistently.
Staff
The reception staff, in particular, are noted for their politeness and efficiency, often going out of their way to address guests' needs and make their stay comfortable. The bar and night managers have also garnered praise for their friendliness and attentiveness, ensuring that no request is too much trouble.
Guests appreciate the professional demeanor and pleasant interactions with the team with many reviews mentioning how courteous and welcoming the staff are. Whether it's addressing queries, handling early check-ins or managing unforeseen issues with good humor, the staff at Atrium Hotel Mandurah excel in customer service.
Despite a few isolated instances of less-than-ideal interactions, the overwhelming majority of reviews commend the team for their exceptional service. The staff's warm and approachable manner contributes significantly to the overall positive experience at the hotel, making it a memorable stay for visitors.
Wi-Fi
Pool
However, some reviews note that the pool can be noisy due to children's activities and occasional splashing. Concerns about the pool being too cold were also mentioned by several guests and there were comments about the strong smell of chlorine. Additionally, periodic maintenance closures and issues with the pool heater and spa were less favorable aspects noted by a few visitors.
Despite some drawbacks, the pool area remains a standout feature for many with its size, cleanliness and suitability for families contributing significantly to the overall guest experience at Atrium Hotel Mandurah.
Beach
The hotel is noted for its lovely ocean views, which guests can enjoy from both the lobby and individual rooms. Some guests even reported the soothing sound of waves at night, adding to the coastal charm. The surrounding area also offers easy access to the canals, cafes, marina and other local attractions, making it a great base for discovering Mandurah.
Guests also appreciated the clean rooms and amenities like the indoor pool, which provides an enjoyable alternative to the beach. Altogether, the Atrium Hotel Mandurah is seen as a perfect choice for beach enthusiasts and those who value easy access to both natural beauty and local conveniences.
Tennis
Parking
However, not all feedback is glowing. Some guests note that the parking area could benefit from better maintenance and lighting and a few express concerns about the lack of secure parking, suggesting that a watch service might be useful. A couple of reviews mention issues with parking availability, particularly during peak times, which occasionally required them to spend extra time finding a spot. Despite these concerns, the overall sentiment remains positive with many emphasizing the convenience and adequacy of the hotel’s parking facilities.
Family
The hotel is described as a great family hotel with a variety of family-friendly features, including fun activities like a kids scavenger hunt, adding to the memorable experience. The staff is recognized for their friendliness, contributing to a positive and welcoming atmosphere for families with children. Families appreciated the kitchenette facilities, which added convenience during long stays.
However, some reviews did mention minor inconveniences such as the pool being cold and noise from kids running around. Despite these, the general sentiment remains positive with many families noting that the hotel is suitable for family outings, particularly those with young children and offers good value for money for larger families.
Overall, Atrium Hotel Mandurah is recommended for its safe, bright environment, spacious family accommodations and enjoyable activities for kids, making it a favorable choice for a family getaway.
3 Star
The hotel is described as friendly and offering fair service, which aligns with the expectations for a three-star establishment. For brief stays, the hotel is passable and can be considered OK for an overnight stay. Many reviews point to the hotel meeting the basic standards of a three-star hotel, where service and facilities are competent but nothing exceptional.
However, it's clear that the hotel is feeling its age. Many guests comment on the need for refurbishment and a major upgrade, describing it as old and tired. It doesn’t match up to a deluxe experience and for some, it doesn’t justify the expense relative to its dated condition.
In terms of facilities and entertainment, the feedback is mixed. Dinner options and amenities are average, not surpassing what one might expect from a three-star setting. Yet, for some, the entertainment provided was a positive highlight.
In summary, Atrium Hotel Mandurah meets the fundamental expectations of a three-star hotel. While it is somewhat dated and in need of updating, it remains an affordable option with a fair level of comfort and service, making it a reasonable pick for budget-conscious travelers.
Business
Heated Pool
However, the pool's heating system has received mixed reviews. Many guests have enjoyed a perfectly heated pool and expressed satisfaction with the temperature. Contrarily, there have been several instances where guests found the pool temperature to be insufficiently heated or even cold during their stay. Disruptions and closures of the pool heating system have also been noted, impacting some visitors' experiences.
Despite occasional issues with maintaining consistent heating, the general sentiment is that the pool area is a highlight, contributing positively to family stays and overall guest enjoyment.
Indoor Pool
Many guests appreciate the pool being indoors, providing an enjoyable experience even during colder weather. It's noted that the pool is supposed to be heated, a significant reason some guests opted to stay, although not everyone found the water temperature warm enough. Despite a few remarks about noise from children and the pool showing some signs of being dated, the overall sentiment remains positive with guests finding it a relaxing and delightful highlight of their stay. The addition of a spa adjacent to the pool area adds to the relaxation and enjoyment for guests.
Yes, Atrium Hotel Mandurah has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Atrium Hotel Mandurah.
No, Atrium Hotel Mandurah doesn't allow dogs.
Yes, parking facilities are available at Atrium Hotel Mandurah.
No, Atrium Hotel Mandurah doesn't have a gym.
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