Holiday Inn Express - Manchester - TRAFFORDCITY by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, is predominantly praised for its excellent location, making it a top choice for visitors to the Trafford Centre and nearby attractions like Old Trafford. Its proximity to shopping, dining and entertainment options, along with convenient transport links and free onsite parking, enhance its appeal to both leisure and business travelers.
Breakfast offerings receive positive feedback for quality and variety, featuring a diverse buffet of hot and cold options. However, some guests note occasional lapses in maintaining the supply and seating arrangements during busy hours. The dinner service garners mixed reviews with standout praise for the 24-hour pizza availability, but comments suggest improvements in menu variety and pricing are needed.
Guests commend the rooms for being modern, clean and comfortable with practical design and amenities. While a few mention isolated housekeeping issues, the overall sentiment is positive regarding room quality and upkeep. Cleanliness across the hotel is also widely appreciated, although some instances of minor housekeeping lapses are noted.
The staff, particularly at reception, are often highlighted for their friendly and helpful demeanor, contributing significantly to a pleasant stay. There are occasional mentions of inconsistent service, particularly with kitchen staff, but these are exceptions rather than the rule.
Free WiFi availability is a notable benefit, providing a generally reliable and fast internet connection, albeit with occasional signal issues. The gym is recognized as a useful feature, though its small size and limited equipment are noted drawbacks.
The hotel is well-suited for families, offering amenities that cater to children and easy access to family-friendly attractions. While room space might be a concern for larger families, the overall family-oriented atmosphere is appreciated.
Comfortable beds contribute to a good night’s sleep, though a few guests find the mattresses and pillows too firm. The quiet atmosphere adds to the overall restful experience.
Overall, the Holiday Inn Express - Manchester - TRAFFORDCITY offers a clean, comfortable and strategically located three-star accommodation with excellent service, making it a favorable option for travelers. Some areas, such as dinner variety and consistent service, could benefit from improvements, but these do not significantly detract from the overall positive guest experiences.
Categories
Breakfast offerings receive positive feedback for quality and variety, featuring a diverse buffet of hot and cold options. However, some guests note occasional lapses in maintaining the supply and seating arrangements during busy hours. The dinner service garners mixed reviews with standout praise for the 24-hour pizza availability, but comments suggest improvements in menu variety and pricing are needed.
Guests commend the rooms for being modern, clean and comfortable with practical design and amenities. While a few mention isolated housekeeping issues, the overall sentiment is positive regarding room quality and upkeep. Cleanliness across the hotel is also widely appreciated, although some instances of minor housekeeping lapses are noted.
The staff, particularly at reception, are often highlighted for their friendly and helpful demeanor, contributing significantly to a pleasant stay. There are occasional mentions of inconsistent service, particularly with kitchen staff, but these are exceptions rather than the rule.
Free WiFi availability is a notable benefit, providing a generally reliable and fast internet connection, albeit with occasional signal issues. The gym is recognized as a useful feature, though its small size and limited equipment are noted drawbacks.
The hotel is well-suited for families, offering amenities that cater to children and easy access to family-friendly attractions. While room space might be a concern for larger families, the overall family-oriented atmosphere is appreciated.
Comfortable beds contribute to a good night’s sleep, though a few guests find the mattresses and pillows too firm. The quiet atmosphere adds to the overall restful experience.
Overall, the Holiday Inn Express - Manchester - TRAFFORDCITY offers a clean, comfortable and strategically located three-star accommodation with excellent service, making it a favorable option for travelers. Some areas, such as dinner variety and consistent service, could benefit from improvements, but these do not significantly detract from the overall positive guest experiences.
Hotel with Gym
Holiday Inn Express - Manchester - TRAFFORDCITY by IHG is listed as one of the hotels with a gym and fitness center in Manchester.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, receives high praise for its exceptional location. The hotel is notably close to the Trafford Centre, a major shopping and entertainment hub with many reviewers highlighting its proximity as a significant advantage. Guests appreciated the convenience of being within a short walk to the shopping centre, as well as the easy access to local transport links, including the tram and bus services, which make trips to Manchester city centre and other local attractions straightforward.
For those attending events at nearby venues such as Old Trafford, the Bowlers Exhibition Centre and EventCity, the hotel's location proves ideal. Free onsite parking and nearby motorway access add to the ease of arrival and departure.
Guests also noted that the area surrounding the hotel is rich with amenities, including various shops, restaurants and fast-food outlets like McDonald's and a family pub next door. This makes it convenient for quick meals and additional shopping needs.
Furthermore, the location is favored by business travelers for its proximity to meeting venues and its accessibility via public transportation. Overall, the hotel’s strategic placement near key attractions and transport makes it a top choice for visitors with varied itineraries.
At the Holiday Inn Express - Manchester - TRAFFORDCITY, guests have mixed opinions about the breakfast experience. Positively, many guests comment on the excellent quality and variety available. The breakfast buffet includes a wide range of both hot and cold options with fresh foods and plenty of choice being frequently highlighted. Guests appreciated the convenience of take-away options and early breakfast arrangements, especially for events like marathons. Friendly and helpful staff, along with clean and spacious breakfast areas, added to the positive experience.
However, there were some shortcomings noted. A number of guests mentioned that the hot dishes could be improved with criticisms about overcooked or cold items, particularly sausages and eggs. Others found that breakfast was often chaotic with food supplies running out quickly and not being replenished in a timely manner. Seating could also be an issue during busy times, leading to a rushed experience.
While the breakfast selection was generally praised, some guests desired more variety, including more vegetarian and gluten-free options. Overall, despite some areas needing improvement, the breakfast service at the hotel generally received positive feedback for its quality and range of options.
The dinner experience at Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, has received varied feedback from guests. Some praise the quality of food available onsite, describing their meals as very nice and delicious with the 24-hour pizza service being highlighted as a standout feature. This round-the-clock availability of pizza is particularly appreciated, especially for its taste and promptness.
However, guests noted several areas for improvement. The dinner menu is often described as limited and lacking variety, especially for vegetarian options. Occasionally, specific dishes were unavailable, leading to disappointment. The restaurant's overall dining options were sometimes seen as uninspired and overpriced with some guests finding the food to be of poor quality. The bar food also attracted criticism for being overpriced and not meeting expectations.
Positive remarks did highlight the nearby dining alternatives, such as the next-door carvery, which offers greater variety and value. The local area also has several good restaurant options that guests found satisfying.
Overall, while some aspects of the hotel's dining services were praised, such as the consistently good breakfast and the convenience of late-night pizza, there is significant room for improvement in menu variety, food quality and pricing.
The rooms at the Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, generally offer a modern and clean aesthetic with ample amenities that cater well to both business travelers and families. Guests frequently praised the rooms for being spacious, comfortable and stylish with thoughtful design elements such as clever storage solutions and plenty of electrical sockets. Many found their rooms quiet and equipped with comfortable beds, soundproofing and functional layouts.
The cleanliness of the rooms received recurrent positive mentions with many describing them as spotless and well-maintained. Modern bathrooms, powerful showers and air conditioning added to the comfort levels, while facilities like hairdryers, irons and accessible safety features were appreciated.
However, some reviews pointed out issues such as stained carpets, dusty areas and improper cleaning in specific instances. A few guests also noted problems with room size, especially for families and some amenities like thermostats and TV connections. Housekeeping was not consistent for some with reports of dirty carpets, hair in the bathroom and occasional lapses in room preparation. Despite these issues, many felt these were manageable mishaps, overshadowed by the overall comfort and positive experience provided by the hotel.
In summary, while the Holiday Inn Express - Manchester - TRAFFORDCITY hotel rooms overwhelmingly satisfied most guests with their modern, clean and comfortable atmosphere, there remain occasional shortfalls in housekeeping and maintenance that need addressing.
The beds at Holiday Inn Express - Manchester - TRAFFORDCITY receive varied feedback from guests with many highlighting their comfort and quality. Numerous reviews praise the beds as very comfortable, noting that they provide a relaxing and restful night's sleep. Words like "super comfy," "lovely," and "really comfy" are recurrent, often underscoring the positive aspects of the beds and pillows in various rooms. The bedding is often described as clean and tidy, contributing to the overall satisfaction with the sleeping arrangements.
However, some guests have issues with the firmness of the mattresses and pillows, describing them as too hard or too firm for their liking. Additionally, a few reviews mention specific deficiencies like stains on the bedding, hair on the sheets or discomfort with the sofa bed mattress. Despite these occasional critiques, the overarching sentiment leans towards a generally comfortable sleeping experience with words like "very comfy" and "comfortable beds" appearing frequently across reviews.
Guests also appreciate the quiet atmosphere of the rooms, which enhances the overall comfort of their stay. While there are minor concerns about space and occasional inconsistency in bed comfort, Holiday Inn Express - Manchester - TRAFFORDCITY generally satisfies its visitors with its emphasis on providing a cozy and restful sleeping environment.
Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, has garnered overall positive feedback regarding its cleanliness. The majority of reviews applaud the hotel for being very clean with rooms often described as spotless and well-maintained. Communal spaces, bathrooms and modern decor also receive high marks for their cleanliness and upkeep. Guests frequently appreciated the tidy and fresh environment, highlighting clean and comfortable rooms as a standard.
However, there were some inconsistencies noted. Some guests encountered issues such as stained carpets, dirty patches, leftover items from previous occupants and occasional lapses in housekeeping efficiency. Despite these drawbacks, the general consensus indicates that the hotel maintains a high standard of cleanliness, making it a reliable choice for travelers seeking a clean and modern accommodation.
Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, offers a mixed bag of experiences when it comes to staff interactions. Reviews consistently highlight the reception staff as particularly friendly, welcoming and helpful. Certain individuals like Mia and Bing receive special mention for their exceptional service, it appears these standout staffers go above and beyond in ensuring guests have a pleasant stay, epitomizing courtesy and professionalism. Many guests commend the reception team for their efficiency, timely responses and ability to handle issues adeptly.
However, the overall service is not without its inconsistencies. While a majority of the staff, especially in reception, maintain high levels of customer care, some guests report less favorable experiences, particularly with the kitchen staff who were occasionally described as rude and unapproachable. There were also instances of guests feeling that the staff were disinterested or inattentive.
Most reviews indicate that the staff in general are friendly, polite and eager to help, doing their best to make sure things run smoothly and guests feel at home. Yet, there are remarks about poor customer service with some staff failing to provide satisfactory assistance or appearing unkind, particularly during breakfast service.
In summary, while the Holiday Inn Express - Manchester - TRAFFORDCITY shines with its welcoming and efficient reception team, the overall guest experience appears to vary with occasional lapses in service consistency reported.
Guests have varied experiences with the WiFi at Holiday Inn Express - Manchester - TRAFFORDCITY by IHG. The highlights include consistent praise for excellent and good wifi, indicating that many guests found the connection reliable and fast. The availability of free wifi throughout the hotel also stands out with several guests noting that the internet connection was superb and worked well during their stay.
However, there are notable drawbacks. Some guests mentioned issues such as intermittent service, slow speeds and difficulties connecting. A few comments pointed out that while the wifi was generally good, it would sometimes drop or had a weak signal. Others found the internet connection frustratingly poor or too slow to support activities like watching YouTube.
The sentiment is a mix of satisfaction for many who had positive experiences, alongside some constructive criticism from guests who faced challenges with the wifi service. Nonetheless, the presence of free, good wifi remains a significant plus for this hotel.
The gym at the Holiday Inn Express - Manchester - TRAFFORDCITY is accessible 24/7, ensuring guests can work out at any time of day. However, it is generally described as small and basic with limited equipment primarily consisting of cardio machines and lacking weight machines. While the gym is clean and decent for a quick workout, some equipment did not work and the facilities could benefit from more diversity in exercise options. Unfortunately, younger guests, such as teenagers, are unable to use the gym. Despite its limitations, the gym remains a convenient feature for those looking to maintain their fitness routine on the go.
Holiday Inn Express - Manchester - TRAFFORDCITY is a well-regarded destination for families, especially those embarking on their first trip to the Trafford Centre. The hotel staff are noted for their friendliness and accommodating nature, which is particularly appreciated when travelling with children. Visitors found the breakfast to be a highlight, offering a spacious area and selections that children enjoyed. Its proximity to family-friendly attractions like the Trafford Centre and Legoland Discovery makes it a convenient choice.
The rooms, though sometimes noted as small and cramped, are overall suitable for families with comfortable amenities for children, such as sofa beds and adequate number of towels. There have been occasions where additional bedding or towels were needed, but the hotel aims to meet family needs with interconnecting rooms when available. The presence of nearby eateries like McDonald's adds to its family-friendly appeal.
While there were some challenges mentioned, such as the lack of baby essentials and child-friendly spaces, the hotel's location and overall family-oriented environment were positively highlighted. It's a comfortable and accommodating option for budget-conscious families looking for a convenient stay near Trafford City's attractions.
Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, offers modern three-star accommodation that is both clean and comfortable. The hotel is particularly noted for its excellent service, which stands out even among other three-star establishments. Despite its budget-friendly pricing, some guests have expressed concerns about the value, especially when compared to the cost of their stay. For instance, a two-night stay reaching £295 was considered quite high by some reviewers. However, guests agree that the hotel provides great value with breakfast included in the price.
The hotel features standard three-star amenities and is consistently described as clean and modern, although some critiques mention small room sizes and basic facilities. The air conditioning system's inconsistent performance and limited breakfast choices are areas guests believe could be improved. Nonetheless, the staff's friendliness and the overall cleanliness contribute positively to the stay experience. The parking fee is an additional expense that some guests find inconvenient.
In summary, while Holiday Inn Express - Manchester - TRAFFORDCITY may not provide luxurious accommodations, it delivers a solid three-star experience with contemporary facilities, cleanliness and commendable service, making it a decent and good value option for a comfortable stay.
Located close to Trafford Centre and convenient for work, Holiday Inn Express - Manchester - TRAFFORDCITY is an ultra-modern business hotel ideal for corporate travelers. The rooms, although compact, are well-featured and perfectly suited for business users, offering fast WiFi and spacious working areas. The hotel provides excellent business services and business-ready facilities.
The staff is very friendly and efficient, ensuring a smooth check-in process and a supportive environment for those traveling for work. The breakfast area is upgraded and accommodating with options like take-away breakfast proving convenient for early morning starts. Despite a few mentions of higher prices and poor food quality, the overall value for money is deemed great by guests.
Though it lacks character usually found in smaller, boutique hotels, this commercial establishment does a good job of meeting the needs of business travelers. The location is also advantageous, not only for business meetings but also for shopping and attending events or concerts nearby. Parking fees being waived added a touch of convenience appreciated by guests.
In summary, this Holiday Inn Express provides a comfortable and efficient stay for business travelers with excellent business services, helpful staff and a very functional setting.
Holiday Inn Express - Manchester - TRAFFORDCITY, an IHG Hotel, generally receives high praise for its accessibility features, making it suitable for guests with disabilities. The hotel offers easy access and is in an ideal location with nearby tram and bus services that facilitate convenient transportation. The accessible rooms are frequently highlighted as perfect, spacious and well-equipped with necessary amenities such as grab rails and wheelchair access. Many visitors found the parking to be plentiful and onsite, although a few noted a shortage of specifically designated disabled parking spaces.
Guests appreciated the quiet, family-friendly environment and the hotel's proximity to local attractions like the Trafford Centre, which is within walking distance. The staff were frequently commended for their helpfulness in assisting guests with mobility challenges. The presence of a lift service further enhances the hotel's accessibility.
While there were a few criticisms regarding specific needs, such as the ramp and certain room configurations, the overall sentiment reflects that Holiday Inn Express - Manchester - TRAFFORDCITY is highly accommodating and ideal for disabled guests seeking a comfortable stay in an accessible and convenient location.
Holiday Inn Express - Manchester - TRAFFORDCITY is a dog-friendly hotel that welcomes pets, making it a great place for dogs. Guests appreciated the hotel accepting dogs and noted that their pets enjoyed their stay. The hotel provides sufficient areas for walking dogs safely, which adds to its appeal for pet owners. However, some reviews indicated cleanliness issues, specifically mentioning dog hair on the bed. Despite minor issues, the overall feedback highlights it as a pet-friendly destination and some guests expressed their intent to return, suggesting a generally positive experience for those traveling with pets.
Location Show Map
Location
For those attending events at nearby venues such as Old Trafford, the Bowlers Exhibition Centre and EventCity, the hotel's location proves ideal. Free onsite parking and nearby motorway access add to the ease of arrival and departure.
Guests also noted that the area surrounding the hotel is rich with amenities, including various shops, restaurants and fast-food outlets like McDonald's and a family pub next door. This makes it convenient for quick meals and additional shopping needs.
Furthermore, the location is favored by business travelers for its proximity to meeting venues and its accessibility via public transportation. Overall, the hotel’s strategic placement near key attractions and transport makes it a top choice for visitors with varied itineraries.
Breakfast
However, there were some shortcomings noted. A number of guests mentioned that the hot dishes could be improved with criticisms about overcooked or cold items, particularly sausages and eggs. Others found that breakfast was often chaotic with food supplies running out quickly and not being replenished in a timely manner. Seating could also be an issue during busy times, leading to a rushed experience.
While the breakfast selection was generally praised, some guests desired more variety, including more vegetarian and gluten-free options. Overall, despite some areas needing improvement, the breakfast service at the hotel generally received positive feedback for its quality and range of options.
Dinner
However, guests noted several areas for improvement. The dinner menu is often described as limited and lacking variety, especially for vegetarian options. Occasionally, specific dishes were unavailable, leading to disappointment. The restaurant's overall dining options were sometimes seen as uninspired and overpriced with some guests finding the food to be of poor quality. The bar food also attracted criticism for being overpriced and not meeting expectations.
Positive remarks did highlight the nearby dining alternatives, such as the next-door carvery, which offers greater variety and value. The local area also has several good restaurant options that guests found satisfying.
Overall, while some aspects of the hotel's dining services were praised, such as the consistently good breakfast and the convenience of late-night pizza, there is significant room for improvement in menu variety, food quality and pricing.
Rooms
The cleanliness of the rooms received recurrent positive mentions with many describing them as spotless and well-maintained. Modern bathrooms, powerful showers and air conditioning added to the comfort levels, while facilities like hairdryers, irons and accessible safety features were appreciated.
However, some reviews pointed out issues such as stained carpets, dusty areas and improper cleaning in specific instances. A few guests also noted problems with room size, especially for families and some amenities like thermostats and TV connections. Housekeeping was not consistent for some with reports of dirty carpets, hair in the bathroom and occasional lapses in room preparation. Despite these issues, many felt these were manageable mishaps, overshadowed by the overall comfort and positive experience provided by the hotel.
In summary, while the Holiday Inn Express - Manchester - TRAFFORDCITY hotel rooms overwhelmingly satisfied most guests with their modern, clean and comfortable atmosphere, there remain occasional shortfalls in housekeeping and maintenance that need addressing.
Beds
However, some guests have issues with the firmness of the mattresses and pillows, describing them as too hard or too firm for their liking. Additionally, a few reviews mention specific deficiencies like stains on the bedding, hair on the sheets or discomfort with the sofa bed mattress. Despite these occasional critiques, the overarching sentiment leans towards a generally comfortable sleeping experience with words like "very comfy" and "comfortable beds" appearing frequently across reviews.
Guests also appreciate the quiet atmosphere of the rooms, which enhances the overall comfort of their stay. While there are minor concerns about space and occasional inconsistency in bed comfort, Holiday Inn Express - Manchester - TRAFFORDCITY generally satisfies its visitors with its emphasis on providing a cozy and restful sleeping environment.
Cleanliness
However, there were some inconsistencies noted. Some guests encountered issues such as stained carpets, dirty patches, leftover items from previous occupants and occasional lapses in housekeeping efficiency. Despite these drawbacks, the general consensus indicates that the hotel maintains a high standard of cleanliness, making it a reliable choice for travelers seeking a clean and modern accommodation.
Staff
However, the overall service is not without its inconsistencies. While a majority of the staff, especially in reception, maintain high levels of customer care, some guests report less favorable experiences, particularly with the kitchen staff who were occasionally described as rude and unapproachable. There were also instances of guests feeling that the staff were disinterested or inattentive.
Most reviews indicate that the staff in general are friendly, polite and eager to help, doing their best to make sure things run smoothly and guests feel at home. Yet, there are remarks about poor customer service with some staff failing to provide satisfactory assistance or appearing unkind, particularly during breakfast service.
In summary, while the Holiday Inn Express - Manchester - TRAFFORDCITY shines with its welcoming and efficient reception team, the overall guest experience appears to vary with occasional lapses in service consistency reported.
Wi-Fi
However, there are notable drawbacks. Some guests mentioned issues such as intermittent service, slow speeds and difficulties connecting. A few comments pointed out that while the wifi was generally good, it would sometimes drop or had a weak signal. Others found the internet connection frustratingly poor or too slow to support activities like watching YouTube.
The sentiment is a mix of satisfaction for many who had positive experiences, alongside some constructive criticism from guests who faced challenges with the wifi service. Nonetheless, the presence of free, good wifi remains a significant plus for this hotel.
Gym
Family
The rooms, though sometimes noted as small and cramped, are overall suitable for families with comfortable amenities for children, such as sofa beds and adequate number of towels. There have been occasions where additional bedding or towels were needed, but the hotel aims to meet family needs with interconnecting rooms when available. The presence of nearby eateries like McDonald's adds to its family-friendly appeal.
While there were some challenges mentioned, such as the lack of baby essentials and child-friendly spaces, the hotel's location and overall family-oriented environment were positively highlighted. It's a comfortable and accommodating option for budget-conscious families looking for a convenient stay near Trafford City's attractions.
3 Star
The hotel features standard three-star amenities and is consistently described as clean and modern, although some critiques mention small room sizes and basic facilities. The air conditioning system's inconsistent performance and limited breakfast choices are areas guests believe could be improved. Nonetheless, the staff's friendliness and the overall cleanliness contribute positively to the stay experience. The parking fee is an additional expense that some guests find inconvenient.
In summary, while Holiday Inn Express - Manchester - TRAFFORDCITY may not provide luxurious accommodations, it delivers a solid three-star experience with contemporary facilities, cleanliness and commendable service, making it a decent and good value option for a comfortable stay.
Business
The staff is very friendly and efficient, ensuring a smooth check-in process and a supportive environment for those traveling for work. The breakfast area is upgraded and accommodating with options like take-away breakfast proving convenient for early morning starts. Despite a few mentions of higher prices and poor food quality, the overall value for money is deemed great by guests.
Though it lacks character usually found in smaller, boutique hotels, this commercial establishment does a good job of meeting the needs of business travelers. The location is also advantageous, not only for business meetings but also for shopping and attending events or concerts nearby. Parking fees being waived added a touch of convenience appreciated by guests.
In summary, this Holiday Inn Express provides a comfortable and efficient stay for business travelers with excellent business services, helpful staff and a very functional setting.
Accessible
Guests appreciated the quiet, family-friendly environment and the hotel's proximity to local attractions like the Trafford Centre, which is within walking distance. The staff were frequently commended for their helpfulness in assisting guests with mobility challenges. The presence of a lift service further enhances the hotel's accessibility.
While there were a few criticisms regarding specific needs, such as the ramp and certain room configurations, the overall sentiment reflects that Holiday Inn Express - Manchester - TRAFFORDCITY is highly accommodating and ideal for disabled guests seeking a comfortable stay in an accessible and convenient location.
Dog Friendly
No, Holiday Inn Express - Manchester - TRAFFORDCITY by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Manchester - TRAFFORDCITY by IHG.
Yes, Holiday Inn Express - Manchester - TRAFFORDCITY by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express - Manchester - TRAFFORDCITY by IHG.
Yes, Holiday Inn Express - Manchester - TRAFFORDCITY by IHG has a gym.
Location Show Map
More Options
