Holiday Inn Express Manchester City Centre Arena by IHG
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Summary of reviewsThe Holiday Inn Express Manchester City Centre Arena by IHG, excels in offering a convenient and enjoyable stay for its guests, particularly praised for its central and accessible location. Positioned in the heart of Manchester, the hotel is a short walk from major landmarks such as the AO Arena and Victoria Station and it provides easy access to shops, bars, restaurants and various attractions. This makes it an ideal choice for travelers looking to explore the vibrant nightlife of the Northern Quarter or attend city events.
Guests frequently commend the staff for their exceptional service, noting their friendly, helpful and accommodating nature. This professionalism and attention to detail greatly enhance the overall guest experience. Cleanliness receives significant positive feedback as well with many appreciating the spotless and well-maintained rooms, bathrooms and public areas.
The breakfast offerings, while generally satisfactory with a good variety including traditional English options and a popular pancake machine, do attract some criticism for occasional chaos, long queues and a lack of healthier choices. Despite this, the complimentary aspect of the breakfast is appreciated.
Room experiences are mostly positive with guests noting the spaciousness, cleanliness and comfort of the beds. However, some reviews mention occasional maintenance issues and a need for better temperature control and lighting. Family accommodations receive mixed feedback with some noting cramped conditions and noise issues while others appreciate the ample space and family-friendly environment.
The wifi service is hailed for its reliability and speed, allowing guests to stay connected throughout their visit. The hotel is particularly suitable for nightlife enthusiasts due to its proximity to numerous bars, clubs and music venues in the Northern Quarter, though this does sometimes result in nighttime noise.
In summary, the Holiday Inn Express Manchester City Centre Arena offers a solid and reliable three-star experience with its central location, cleanliness, exceptional staff and decent amenities making it a popular choice for travelers looking to explore Manchester.
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Guests frequently commend the staff for their exceptional service, noting their friendly, helpful and accommodating nature. This professionalism and attention to detail greatly enhance the overall guest experience. Cleanliness receives significant positive feedback as well with many appreciating the spotless and well-maintained rooms, bathrooms and public areas.
The breakfast offerings, while generally satisfactory with a good variety including traditional English options and a popular pancake machine, do attract some criticism for occasional chaos, long queues and a lack of healthier choices. Despite this, the complimentary aspect of the breakfast is appreciated.
Room experiences are mostly positive with guests noting the spaciousness, cleanliness and comfort of the beds. However, some reviews mention occasional maintenance issues and a need for better temperature control and lighting. Family accommodations receive mixed feedback with some noting cramped conditions and noise issues while others appreciate the ample space and family-friendly environment.
The wifi service is hailed for its reliability and speed, allowing guests to stay connected throughout their visit. The hotel is particularly suitable for nightlife enthusiasts due to its proximity to numerous bars, clubs and music venues in the Northern Quarter, though this does sometimes result in nighttime noise.
In summary, the Holiday Inn Express Manchester City Centre Arena offers a solid and reliable three-star experience with its central location, cleanliness, exceptional staff and decent amenities making it a popular choice for travelers looking to explore Manchester.
Business Hotel
It is a convenient option for business travelers. The hotel offers essential amenities for a comfortable business trip.
3-Star Hotel
This hotel's location is excellent for attending events at the AO Arena. It provides clean rooms and a complimentary breakfast.
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
The location of the Holiday Inn Express Manchester City Centre Arena is highly praised by guests for its centrality and convenience. Perfectly situated in the heart of Manchester, the hotel provides easy access to major landmarks such as the AO Arena, Arndale Centre and Victoria Station. Guests appreciate the proximity to shops, bars, restaurants and various tourist attractions within walking distance.
The hotel is ideal for those attending events at the AO Arena with many reviewers noting the short, convenient walk to the venue. Its placement in the Northern Quarter is a bonus for those interested in the local culture and nightlife, providing an excellent base for exploring the city’s vibrant spots.
Additionally, the hotel’s location benefits those traveling by public transport, being near both Piccadilly and Victoria train stations. The area feels safe and is well connected to bus and tram routes, making it easy to navigate the city. The proximity to food outlets and the city center ensures that everything guests might need is within a short stroll, enhancing the overall convenience.
Overall, the hotel's location is considered fantastic by visitors, meeting their needs for shopping, entertainment and easy access to key city sites, making it a solid choice for anyone looking to explore Manchester.
The breakfast experience at the Holiday Inn Express Manchester City Centre Arena by IHG, has garnered mixed feedback from guests. On the positive side, many reviewers praised the breakfast for its excellent variety with options including traditional English breakfast, continental choices, cereals, pancakes and gluten-free alternatives. Guests found the breakfast to be delicious, freshly prepared and offered a satisfying start to their day. The presence of a pancake machine was a particular highlight for some families and a number of guests appreciated the friendly and helpful breakfast staff.
However, several aspects of the breakfast service left room for improvement. Some guests mentioned that the breakfast area was often chaotic with long queues and insufficient seating contributing to a cramped and busy environment. Issues with the replenishment of food items and the functionality of coffee machines were frequent complaints. Additionally, a recurring criticism was the lack of variety and healthier options with particular disappointment from vegetarian and vegan guests.
Despite these criticisms, the complimentary breakfast was generally well-received for its inclusion in the room price and the convenience it provided. Overall, while the breakfast offered at the hotel had notable strengths, addressing the consistency and organization could enhance the guest experience further.
The guest reviews for 'Holiday Inn Express Manchester City Centre Arena' highlight several aspects of the room experiences that past visitors encountered. Generally, the rooms are described as spacious, clean, comfortable and well-suited for short stays. Many guests were pleased with the cleanliness of the rooms, finding them spotless and tidy. Comfort is another strong point with many reviewers appreciating the cozy and comfortable beds and good temperature control in most cases. Modern decor and facilities also seem to enhance the stay for many guests.
However, some reviews point out less favorable aspects, such as occasional issues with room maintenance and cleanliness. There are mentions of rooms being a bit dark and cramped, especially when accommodating more than two people. Some experienced discomfort due to heating or cooling systems that weren't functioning properly, making their rooms too hot or too cold. Additionally, a few rooms reportedly had inadequate amenities or needed better upkeep.
Overall, the rooms at the Holiday Inn Express Manchester City Centre Arena deliver a satisfactory and reliable experience for most guests with spaciousness, cleanliness and comfort being the most consistent positives mentioned. Despite a few areas needing improvement, the hotel remains a solid choice for travelers looking for convenient, clean and comfortable accommodation in central Manchester.
The beds at the Holiday Inn Express Manchester City Centre Arena by IHG, have generally received mixed reviews. Many guests found the main beds to be very comfortable, cozy and clean, often describing them as super comfy or extremely comfortable. The pillows, in particular, garnered praise for their comfort with some guests highlighting the quiet and spacious rooms as a positive aspect.
However, a significant portion of reviews pointed out issues with the mattresses being too soft or lumpy, which detracted from a good night's sleep for some visitors. The double beds were described as small by multiple guests and there were frequent complaints about the comfort and quality of the sofa beds with many finding them too thin and not supportive enough.
Despite these drawbacks, the positive reviews tend to emphasize the overall comfort and cleanliness of the main sleeping arrangements, suggesting that while not perfect, the hotel’s beds can provide a decent resting experience for many of its guests.
Holiday Inn Express Manchester City Centre Arena by IHG, has drawn a considerable amount of attention concerning its cleanliness with the majority of guests expressing satisfaction. Many reviews highlight the hotel and rooms as being clean, comfortable and well-presented. Guests frequently commend the spotless and tidy condition of the rooms, bathrooms and public areas. The bathrooms, in particular, have been noted for their cleanliness, often described as lovely and spotless.
Housekeeping generally receives positive remarks for maintaining high cleanliness standards, ensuring rooms are fresh and comfortable. Several reviewers appreciate the hotel’s modern and clean vibe with clean linens and well-maintained facilities. The majority of guests found their rooms exceptionally clean and comfortable, which contributed to an overall pleasant stay.
However, some negative reviews indicate inconsistent housekeeping services. A few guests reported issues such as dirty carpets, stained towels, unclean windows and sporadic cleaning schedules. Specific concerns include unclean cups, mold in showers and unpleasant smells in hallways. Some guests mentioned that the bed linens were not always changed and the standard of cleaning varied.
Despite these occasional lapses, the general consensus is that the hotel maintains a good level of cleanliness. The attentive and friendly staff, alongside the clean environment, further enhance the guest experience, making it a popular choice for visitors seeking a comfortable and tidy stay in Manchester.
Visitors to the Holiday Inn Express Manchester City Centre Arena by IHG, consistently commend the hotel staff for their exceptional service. Phrases like lovely staff, very friendly and helpful and staff were amazing repeatedly appear in guest reviews. Guests highlight the accommodating and welcoming nature of the team, noting their professionalism and willingness to go above and beyond to attend to any needs, including handling special requests and addressing issues promptly.
The front desk staff, in particular, receive praise for being efficient, polite and making guests feel welcome upon arrival. Many reviews specifically mention friendly and courteous interactions with staff members such as Jade and James, who earn special recognition for their outstanding service during breakfast. Guests appreciate the overall helpfulness, stating that the staff make a significant difference in their stay, enhancing the experience with their genuine care and support.
While a few isolated comments mention slow or uncooperative staff, the vast majority emphasize the team's friendliness, attentiveness and consistent politeness. This dedication to excellent service makes the staff stand out, contributing greatly to the positive atmosphere and overall satisfaction of guests. The hotel's staff not only meet but often exceed expectations, ensuring a comfortable and pleasant stay for all visitors.
The wifi at the Holiday Inn Express Manchester City Centre Arena has generally received positive feedback from guests. Many appreciated the swift, speedy and stable internet connection throughout the hotel. Several reviews highlighted that the wifi was accessible everywhere and worked well even in the rooms, including en suites. Free wifi was mentioned as a notable benefit, making it an economical choice for travelers. Guests commonly described the connection as decent, strong and reliable, indicating no significant issues with the service. While some experienced occasional problems with the wifi being spotty or going on and off, the majority of reviews reported satisfaction with the wifi performance. The hotel staff were noted for their helpfulness, particularly when guests faced any issues with the wifi. Overall, the wifi service at this IHG Hotel proved to be a significant advantage for most visitors.
Holiday Inn Express Manchester City Centre Arena receives mixed reviews from families concerning activities and accommodation for children. The hotel staff is frequently praised for being particularly attentive to family needs and maintaining a polite and helpful demeanor, which contributes to a family-friendly atmosphere. Many reviews highlight the family-friendly nature of the hotel, deeming it a good family option especially for its clean and welcoming environment.
The breakfast is noted to be very good with specific mention of how well it caters to families with children. Rooms are described as being large enough for a family with some positive remarks about the spacious double rooms and large showers.
However, several reviews point out significant drawbacks. Some rooms labeled as family rooms are described as very small and noisy, leading to sleepless nights for children. Specific complaints about room size being too tight for families and windows not being able to open add to the dissatisfaction. Additionally, the surrounding area is not very family-friendly with reports of aggressive, loud and potentially dangerous behavior seen by children.
Overall, while the hotel itself tries to maintain a family-friendly setting, the inconsistencies in room sizes and noise levels, coupled with the less-than-ideal surroundings, present challenges.
The Holiday Inn Express Manchester City Centre Arena by IHG, is ideally situated for those looking to explore the vibrant nightlife of Manchester, particularly the lively Northern Quarter. Guests appreciate the hotel's close proximity to a plethora of pubs, bars, clubs and music venues, all within a short walking distance. The convenient location also offers easy access to the arena, restaurants and a shopping center, making it an excellent choice for a city getaway or evening out in Manchester.
The Northern Quarter is renowned for its bustling nightlife, filled with numerous venues catering to a variety of tastes. Many guests find the area around the hotel to be energetic and engaging, perfect for those attending gigs or events. However, the lively atmosphere does come with a caveat; some reviews mention noise from late-night revelers and a slightly rundown feel in parts of the surrounding area. Despite this, the hotel's rates are considered reasonable and the helpful, friendly staff contribute positively to the guest experience.
In summary, this hotel is a fantastic base for nightlife enthusiasts due to its prime location amidst Manchester's popular bars, restaurants and clubs. While the vibrant atmosphere is generally a highlight, prospective visitors should be prepared for some nighttime noise characteristic of the area's active nightlife scene.
Nestled in the heart of Manchester, the Holiday Inn Express Manchester City Centre Arena provides a solid three-star experience for travelers. It is a budget-friendly option offering good value for money and comfortable accommodations, though the decor feels somewhat outdated. The rooms are clean, though not always as depicted in promotional images, creating a feeling reminiscent of a hostel. While some guests found the sofa pull-out beds and overall bedding uncomfortable, general comfort and cleanliness are praised.
The hotel's facilities are consistent with a standard three-star establishment, lacking luxuries like a pool or gym. Despite this, it delivers all the necessary basics, making it a practical choice for budget-conscious travelers. The breakfast did not impress, particularly for vegetarians, but it met basic needs.
With its central location, clean environment and reasonable pricing, this hotel ensures a satisfactory stay for those seeking affordability coupled with essential comforts. Though the experience isn't extraordinary, it aligns well with expectations for a three-star property, making it a decent option for a short stay in the city.
Located in the heart of Manchester, the Holiday Inn Express Manchester City Centre Arena proves to be a practical choice for business travelers. The hotel offers excellent value for money, ensuring that guests’ needs are met efficiently. Business-friendly amenities abound, from a convenient business center to ample meeting rooms equipped for professional use. Guests appreciate the expedient check-in process and the presence of three lifts, which simplify movement within the hotel, especially during busy conference times.
The hotel’s proximity to the city center makes it an ideal location for business purposes, allowing quick access to nearby business districts and places. The staff consistently impress with their helpful, friendly and professional demeanor, often going above and beyond to assist business guests. Conference facilities are top-notch, catering well to professional gatherings and presentations.
Rooms are well-suited for business stays, featuring good-sized desks and chairs with reliable WiFi, making it easy to work comfortably. The overall atmosphere is business-oriented and accommodating, creating a conducive environment for work-related activities.
Moreover, the hotel provides practical solutions like luggage storage, which caters specifically to business travelers who may need to store their belongings during meetings. The location is also excellent for those needing to travel via train, adding an extra layer of convenience.
Overall, the Holiday Inn Express Manchester City Centre Arena serves as a dependable and efficient option for business stays, offering essential amenities, a central location and dedicated service aimed at meeting the needs of professional travelers.
The Holiday Inn Express Manchester City Centre Arena offers a high level of accessibility, making it a solid choice for guests with disabilities. Situated in the heart of Manchester, the hotel enjoys a central location that is easy to find and navigate with numerous tourist attractions, concert venues and public transport options within easy walking distance. The hotel features accessible rooms and facilities, including disabled toilets, rooms with adapted features and accessible bathrooms, making it a great choice for wheelchair users. Guests praise the ease of navigating the corridors and the overall accessibility of the hotel. Additionally, the helpful and friendly staff further enhance the experience, ensuring that all needs are met. While one guest noted a challenging bathroom door in an accessible room, the general feedback highlights the hotel's good-sized, accessible rooms and prime location for exploring the city.
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Location
The hotel is ideal for those attending events at the AO Arena with many reviewers noting the short, convenient walk to the venue. Its placement in the Northern Quarter is a bonus for those interested in the local culture and nightlife, providing an excellent base for exploring the city’s vibrant spots.
Additionally, the hotel’s location benefits those traveling by public transport, being near both Piccadilly and Victoria train stations. The area feels safe and is well connected to bus and tram routes, making it easy to navigate the city. The proximity to food outlets and the city center ensures that everything guests might need is within a short stroll, enhancing the overall convenience.
Overall, the hotel's location is considered fantastic by visitors, meeting their needs for shopping, entertainment and easy access to key city sites, making it a solid choice for anyone looking to explore Manchester.
Breakfast
However, several aspects of the breakfast service left room for improvement. Some guests mentioned that the breakfast area was often chaotic with long queues and insufficient seating contributing to a cramped and busy environment. Issues with the replenishment of food items and the functionality of coffee machines were frequent complaints. Additionally, a recurring criticism was the lack of variety and healthier options with particular disappointment from vegetarian and vegan guests.
Despite these criticisms, the complimentary breakfast was generally well-received for its inclusion in the room price and the convenience it provided. Overall, while the breakfast offered at the hotel had notable strengths, addressing the consistency and organization could enhance the guest experience further.
Rooms
However, some reviews point out less favorable aspects, such as occasional issues with room maintenance and cleanliness. There are mentions of rooms being a bit dark and cramped, especially when accommodating more than two people. Some experienced discomfort due to heating or cooling systems that weren't functioning properly, making their rooms too hot or too cold. Additionally, a few rooms reportedly had inadequate amenities or needed better upkeep.
Overall, the rooms at the Holiday Inn Express Manchester City Centre Arena deliver a satisfactory and reliable experience for most guests with spaciousness, cleanliness and comfort being the most consistent positives mentioned. Despite a few areas needing improvement, the hotel remains a solid choice for travelers looking for convenient, clean and comfortable accommodation in central Manchester.
Beds
However, a significant portion of reviews pointed out issues with the mattresses being too soft or lumpy, which detracted from a good night's sleep for some visitors. The double beds were described as small by multiple guests and there were frequent complaints about the comfort and quality of the sofa beds with many finding them too thin and not supportive enough.
Despite these drawbacks, the positive reviews tend to emphasize the overall comfort and cleanliness of the main sleeping arrangements, suggesting that while not perfect, the hotel’s beds can provide a decent resting experience for many of its guests.
Cleanliness
Housekeeping generally receives positive remarks for maintaining high cleanliness standards, ensuring rooms are fresh and comfortable. Several reviewers appreciate the hotel’s modern and clean vibe with clean linens and well-maintained facilities. The majority of guests found their rooms exceptionally clean and comfortable, which contributed to an overall pleasant stay.
However, some negative reviews indicate inconsistent housekeeping services. A few guests reported issues such as dirty carpets, stained towels, unclean windows and sporadic cleaning schedules. Specific concerns include unclean cups, mold in showers and unpleasant smells in hallways. Some guests mentioned that the bed linens were not always changed and the standard of cleaning varied.
Despite these occasional lapses, the general consensus is that the hotel maintains a good level of cleanliness. The attentive and friendly staff, alongside the clean environment, further enhance the guest experience, making it a popular choice for visitors seeking a comfortable and tidy stay in Manchester.
Staff
The front desk staff, in particular, receive praise for being efficient, polite and making guests feel welcome upon arrival. Many reviews specifically mention friendly and courteous interactions with staff members such as Jade and James, who earn special recognition for their outstanding service during breakfast. Guests appreciate the overall helpfulness, stating that the staff make a significant difference in their stay, enhancing the experience with their genuine care and support.
While a few isolated comments mention slow or uncooperative staff, the vast majority emphasize the team's friendliness, attentiveness and consistent politeness. This dedication to excellent service makes the staff stand out, contributing greatly to the positive atmosphere and overall satisfaction of guests. The hotel's staff not only meet but often exceed expectations, ensuring a comfortable and pleasant stay for all visitors.
Wi-Fi
Family
The breakfast is noted to be very good with specific mention of how well it caters to families with children. Rooms are described as being large enough for a family with some positive remarks about the spacious double rooms and large showers.
However, several reviews point out significant drawbacks. Some rooms labeled as family rooms are described as very small and noisy, leading to sleepless nights for children. Specific complaints about room size being too tight for families and windows not being able to open add to the dissatisfaction. Additionally, the surrounding area is not very family-friendly with reports of aggressive, loud and potentially dangerous behavior seen by children.
Overall, while the hotel itself tries to maintain a family-friendly setting, the inconsistencies in room sizes and noise levels, coupled with the less-than-ideal surroundings, present challenges.
Nightlife
The Northern Quarter is renowned for its bustling nightlife, filled with numerous venues catering to a variety of tastes. Many guests find the area around the hotel to be energetic and engaging, perfect for those attending gigs or events. However, the lively atmosphere does come with a caveat; some reviews mention noise from late-night revelers and a slightly rundown feel in parts of the surrounding area. Despite this, the hotel's rates are considered reasonable and the helpful, friendly staff contribute positively to the guest experience.
In summary, this hotel is a fantastic base for nightlife enthusiasts due to its prime location amidst Manchester's popular bars, restaurants and clubs. While the vibrant atmosphere is generally a highlight, prospective visitors should be prepared for some nighttime noise characteristic of the area's active nightlife scene.
3 Star
The hotel's facilities are consistent with a standard three-star establishment, lacking luxuries like a pool or gym. Despite this, it delivers all the necessary basics, making it a practical choice for budget-conscious travelers. The breakfast did not impress, particularly for vegetarians, but it met basic needs.
With its central location, clean environment and reasonable pricing, this hotel ensures a satisfactory stay for those seeking affordability coupled with essential comforts. Though the experience isn't extraordinary, it aligns well with expectations for a three-star property, making it a decent option for a short stay in the city.
Business
The hotel’s proximity to the city center makes it an ideal location for business purposes, allowing quick access to nearby business districts and places. The staff consistently impress with their helpful, friendly and professional demeanor, often going above and beyond to assist business guests. Conference facilities are top-notch, catering well to professional gatherings and presentations.
Rooms are well-suited for business stays, featuring good-sized desks and chairs with reliable WiFi, making it easy to work comfortably. The overall atmosphere is business-oriented and accommodating, creating a conducive environment for work-related activities.
Moreover, the hotel provides practical solutions like luggage storage, which caters specifically to business travelers who may need to store their belongings during meetings. The location is also excellent for those needing to travel via train, adding an extra layer of convenience.
Overall, the Holiday Inn Express Manchester City Centre Arena serves as a dependable and efficient option for business stays, offering essential amenities, a central location and dedicated service aimed at meeting the needs of professional travelers.
Accessible
No, Holiday Inn Express Manchester City Centre Arena by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Manchester City Centre Arena by IHG.
No, Holiday Inn Express Manchester City Centre Arena by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Manchester City Centre Arena by IHG.
No, Holiday Inn Express Manchester City Centre Arena by IHG doesn't have a gym.
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