The Swan Hotel Bar and Grill
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Summary of reviewsThe Swan Hotel Bar and Grill is highly praised for its exceptional location in the heart of Maldon, situated conveniently on the high street. This central position allows for easy access to local shops, cafes, restaurants and scenic spots like Maldon Quay and the Blackwater Estuary. Guests appreciate the ample onsite parking and the quiet, peaceful surroundings despite being in a bustling area. The hotel's value for money, friendly staff and clean, comfortable accommodations further enhance its appeal.
While the hotel's restaurant earns accolades for its high-quality, delicious food, especially during dinner, the absence of breakfast options has been a noted disappointment. Guests expected breakfast to be included and felt that its absence impacted the overall value of their stay. However, the dinner experience stands out with a diverse, well-presented menu featuring standout dishes like roast dinner and burgers. The quality of the food and the friendly, welcoming staff contribute to a consistently positive dining experience.
The rooms at The Swan Hotel Bar and Grill are generally well-received for their cleanliness, comfort and charm. Many rooms are described as bright, airy and nicely decorated with comfortable beds and practical amenities like en-suites and dressing tables with mirrors. Although some rooms are smaller or show signs of wear, the overall sentiment is positive.
Cleanliness receives mixed reviews. While many guests appreciate the spotless and trendy rooms, some have noted areas needing improvement such as dust, cobwebs and occasional unpleasant odors. Despite these minor issues, the friendly and helpful nature of the staff is frequently highlighted, contributing significantly to a welcoming atmosphere.
Parking at the hotel is mostly considered a positive aspect with ample and easily accessible options, though some guests have found spaces to be limited at times.
In summary, The Swan Hotel Bar and Grill excels in location, dinner menu and staff friendliness with some areas for improvement in breakfast offerings and overall room cleanliness.
Categories
While the hotel's restaurant earns accolades for its high-quality, delicious food, especially during dinner, the absence of breakfast options has been a noted disappointment. Guests expected breakfast to be included and felt that its absence impacted the overall value of their stay. However, the dinner experience stands out with a diverse, well-presented menu featuring standout dishes like roast dinner and burgers. The quality of the food and the friendly, welcoming staff contribute to a consistently positive dining experience.
The rooms at The Swan Hotel Bar and Grill are generally well-received for their cleanliness, comfort and charm. Many rooms are described as bright, airy and nicely decorated with comfortable beds and practical amenities like en-suites and dressing tables with mirrors. Although some rooms are smaller or show signs of wear, the overall sentiment is positive.
Cleanliness receives mixed reviews. While many guests appreciate the spotless and trendy rooms, some have noted areas needing improvement such as dust, cobwebs and occasional unpleasant odors. Despite these minor issues, the friendly and helpful nature of the staff is frequently highlighted, contributing significantly to a welcoming atmosphere.
Parking at the hotel is mostly considered a positive aspect with ample and easily accessible options, though some guests have found spaces to be limited at times.
In summary, The Swan Hotel Bar and Grill excels in location, dinner menu and staff friendliness with some areas for improvement in breakfast offerings and overall room cleanliness.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
Small Hotel
Guest Reviews
Nestled in the heart of Maldon, The Swan Hotel Bar and Grill boasts an exceptional location on the high street, making it a prime choice for travelers. Its central position allows for easy access to a plethora of shops, cafes and restaurants, catering to diverse tastes and preferences. The convenient setting also places guests within walking distance of Maldon Quay and the scenic Blackwater Estuary, perfect for those looking to explore the local area.
A major highlight is the ample on-site parking at the rear, which adds a layer of convenience for those driving into town. The hotel's quiet surroundings provide a peaceful retreat despite being in the thick of the town's hustle and bustle.
In addition to the prime location, the hotel earns praise for its friendly staff and clean, comfortable accommodations. Guests often highlight the value for money, given the quality of the rooms and the services provided. Whether for work or leisure, The Swan's central positioning and excellent service make it a standout choice in Maldon.
The Swan Hotel Bar and Grill has received commendable feedback regarding its restaurant food, highlighting its quality. However, the overall guest experience has been notably impacted by the absence of breakfast options. Many guests expressed disappointment as they were expecting breakfast to be included and some found this misleading based on the information available during booking. A recurring sentiment among visitors is that for the price paid, they would anticipate a breakfast service. The lack of breakfast facilities, particularly on certain days like Tuesday due to kitchen closures, has led to feelings of dissatisfaction and the perception of not receiving adequate value. Guests noted that other local venues offered breakfast for similar prices, adding to their discontent with the lack of provisions at the hotel.
The dinner experience at The Swan Hotel Bar and Grill receives high praise from its guests. The restaurant boasts an excellent menu with food that is described as delicious, well-presented and of a very high standard. Many reviews highlight the amazing quality of the dishes, particularly noting the roast dinner and burger as standout options. Guests appreciate the good value for money and the superbly cooked meals. The service is often described as great with welcoming and friendly staff contributing to an overall lovely dining experience. Despite some mentions of the restaurant being closed or the service being a bit slow on occasions, the positive feedback about the food's quality and the enjoyable atmosphere dominates the reviews.
The rooms at The Swan Hotel Bar and Grill offer a range of experiences with a consistent theme of cleanliness and comfort. Guests frequently highlight the spotless and quiet nature of the rooms, alongside commendations for the cosy and comfortable beds. The property boasts clean rooms with a nice atmosphere, creating a welcoming environment for visitors. Many rooms are described as bright, airy and nicely decorated with several reviews noting the large and spacious setup. However, it's noted that some rooms are on the smaller side but remain functional and perfectly adequate for a pleasant stay.
The hotel also features rooms with charming details like old beams and wonky floors, adding character to the accommodation. Practical amenities such as dressing tables with mirrors and en-suites are available, enhancing guest convenience. Despite a few mentions of rooms being tired or in need of extra TLC, the overall sentiment leans towards satisfaction with the cleanliness and comfort provided. The convenient proximity of the restaurant downstairs adds an extra layer of convenience for guests.
The Swan Hotel Bar and Grill has received a range of feedback regarding its beds with many guests highlighting positive aspects. Numerous reviews commend the beds as comfortable with phrases like comfy bed, comfortable bed and very comfortable bed recurring frequently. Some guests appreciated the spaciousness and en-suite facilities, which enhanced their comfort.
However, there are mixed opinions about the beds' quality. A number of reviews mentioned issues such as lumpy mattresses, soft beds that were at times too yielding and poor-quality single beds. Descriptions like cheap bed, bedhead stained and mattress collapsed on one side indicate areas where the hotel could improve. Additionally, some guests noted that the rooms could get warm, suggesting that a fan might be necessary for optimal comfort.
Overall, while many guests found their beds comfortable, there is room for improvement to ensure a consistently restful experience for all visitors.
The cleanliness of The Swan Hotel Bar and Grill receives mixed reviews from guests. Many visitors consistently mention that their rooms were clean, spotless and well-maintained, contributing to a comfortable stay. The atmosphere of the rooms was frequently highlighted as clean and trendy with good joinery. Guests also found the tea and coffee facilities satisfactory and appreciated the friendly staff.
However, some reviews pointed out areas needing improvement. Several guests noticed dust and cobwebs, especially in the bathroom and on the windows. Complaints about dirty carpets, rubbish under beds upon arrival and unclean toilets were also noted. Corridors had an unpleasant odor of cigarettes and gloss paint. The lack of cleanliness in these areas suggests that there is room for improvement to ensure a consistently pleasant experience for all guests.
The Swan Hotel Bar and Grill receives consistently high praise for its staff from numerous guests. Reviews highlight the friendliness, politeness and overall welcoming nature of the team. Guests frequently describe the staff as extremely pleasant, helpful and supportive, creating a warm and inviting atmosphere. The efficient service and excellent communication also stand out, making stays more enjoyable. Many guests commend the staff for their friendly reception and accommodating attitude with several noting the great service in both the hotel and its restaurant. Although there's a minor mention of slow service in the restaurant and some isolated incidents of unresponsiveness, the overwhelmingly positive feedback about the lovely and amazing staff cannot be ignored. In summary, the staff at The Swan Hotel Bar and Grill are a significant asset, consistently providing friendly, helpful and excellent service to guests.
The Swan Hotel Bar and Grill offers a variety of parking options including free parking, a large car park and convenient onsite parking. While some guests found the parking to be easy and plentiful, others mentioned that the parking spaces are limited and sometimes required street or public carpark alternatives. Overall, parking availability at the hotel is generally considered a positive aspect with many appreciating the accessibility of parking at the rear of the property.
Location Show Map
Location
A major highlight is the ample on-site parking at the rear, which adds a layer of convenience for those driving into town. The hotel's quiet surroundings provide a peaceful retreat despite being in the thick of the town's hustle and bustle.
In addition to the prime location, the hotel earns praise for its friendly staff and clean, comfortable accommodations. Guests often highlight the value for money, given the quality of the rooms and the services provided. Whether for work or leisure, The Swan's central positioning and excellent service make it a standout choice in Maldon.
Breakfast
Dinner
Rooms
The hotel also features rooms with charming details like old beams and wonky floors, adding character to the accommodation. Practical amenities such as dressing tables with mirrors and en-suites are available, enhancing guest convenience. Despite a few mentions of rooms being tired or in need of extra TLC, the overall sentiment leans towards satisfaction with the cleanliness and comfort provided. The convenient proximity of the restaurant downstairs adds an extra layer of convenience for guests.
Beds
However, there are mixed opinions about the beds' quality. A number of reviews mentioned issues such as lumpy mattresses, soft beds that were at times too yielding and poor-quality single beds. Descriptions like cheap bed, bedhead stained and mattress collapsed on one side indicate areas where the hotel could improve. Additionally, some guests noted that the rooms could get warm, suggesting that a fan might be necessary for optimal comfort.
Overall, while many guests found their beds comfortable, there is room for improvement to ensure a consistently restful experience for all visitors.
Cleanliness
However, some reviews pointed out areas needing improvement. Several guests noticed dust and cobwebs, especially in the bathroom and on the windows. Complaints about dirty carpets, rubbish under beds upon arrival and unclean toilets were also noted. Corridors had an unpleasant odor of cigarettes and gloss paint. The lack of cleanliness in these areas suggests that there is room for improvement to ensure a consistently pleasant experience for all guests.
Staff
Parking
No, The Swan Hotel Bar and Grill doesn't have any pool.
No, a spa isn't available at The Swan Hotel Bar and Grill.
No, The Swan Hotel Bar and Grill doesn't allow dogs.
Yes, parking facilities are available at The Swan Hotel Bar and Grill.
No, The Swan Hotel Bar and Grill doesn't have a gym.
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