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Summary of reviewsThe Quality Inn & Suites Maggie Valley - Cherokee Area consistently impresses guests with its prime location, cleanliness and friendly staff, making it a favored choice for travelers. Situated in a beautiful spot with picturesque views of the mountains, the hotel is conveniently close to shops, local attractions and various activities, which greatly enhances the overall guest experience.
Guests frequently praise the complimentary breakfast, describing it as enjoyable and delicious with a variety of options like eggs, sausage, waffles, toast and more. While there are minor suggestions for increased variety, the breakfast is widely appreciated for its quality and the convenience it provides.
The rooms are often highlighted for their cleanliness, spaciousness and modern feel, providing a comfortable stay. Positive comments extend to the quality of the beds with many guests reporting a good night's sleep due to their comfort. However, there are a few mentions of rooms feeling damp and some beds being too firm.
Cleanliness is a top priority at the hotel with both the rooms and common areas, including the breakfast area and indoor pool, being well-maintained. Guests commend the housekeeping staff for their diligence and the overall pristine condition of the property.
The hotel's staff is consistently recognized for their friendliness and attentive service. Guests often mention specific staff members for their exceptional hospitality, enhancing the personal and welcoming atmosphere of the hotel.
The indoor pool and jacuzzi are notable amenities, particularly enjoyed by families and those looking for relaxation. While generally appreciated, there are occasional concerns about cleanliness and maintenance. Despite these issues, the indoor pool remains a well-regarded feature of the hotel.
Overall, Quality Inn & Suites Maggie Valley - Cherokee Area offers a comfortable and pleasant stay, bolstered by its great location, clean environment and accommodating staff. The positive aspects far outweigh the minor concerns, making it a desirable option for visitors to the Maggie Valley area. Show more
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Categories
Hotel near Ski Resorts
Offers a combination of comfort and convenience near Cataloochee Ski Area. As a hotel, it provides reliable amenities and services suitable for travelers focused on winter sports.
Hotel with Swimming Pool
This hotel features a heated indoor pool with a view of the mountains. Guests also appreciate the lovely staff and comfortable rooms, as well as the convenience of an ice machine and laundry machines.
Indoor Pool
Accessible Hotel
This hotel provides a '2 Queen Beds Non-smoking Accessible room' and has wheelchair-accessible facilities available throughout the property. An elevator is also on-site for guest convenience.
Hotel with Indoor Pool
This hotel features a heated indoor pool and an inviting hot tub, providing a serene environment for relaxation. Guests consistently praise the cleanliness and overall quality of the indoor pool facilities. It offers a refreshing experience for all ages.
Hotel for Honeymoon
Hotel with Spa
Room Types
King Suite - Non-SmokingThe suite is furnished with a desk and a seating area.
Queen Room with Two Queen Beds - Non-SmokingThe family room is furnished with a desk and a seating area. The unit offers 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-Smoking The quadruple room is furnished with a desk and a seating area. The unit has 3 beds.
Queen Room - Non SmokingThe triple room is furnished with a desk and a seating area. The unit offers 2 beds.
Queen Suite with Two Queen Beds - Non SmokingThe suite is furnished with a desk and a seating area.
Guest Reviews
8.1
Very Good
Location
The Quality Inn & Suites Maggie Valley - Cherokee Area boasts a prime location that consistently garners positive remarks from guests. The hotel offers beautiful views of the surrounding mountains and is conveniently situated within walking distance of shops and local attractions. Many guests appreciate the central position right on the strip, allowing easy access to various activities and destinations, including Cataloochee and ski mountains. The overall location is described as perfect and wonderful, making it suitable for travelers seeking proximity to local events and amenities. Despite a few concerns about the distance to the nearby casino, the majority of reviews highlight the convenience and accessibility of the hotel's location. The combination of a great location, friendly staff and clean, spacious rooms enhances the overall guest experience, making it a desirable choice for visitors to the Maggie Valley area.
Breakfast
The breakfast at Quality Inn & Suites Maggie Valley - Cherokee Area generally receives favorable feedback. Many guests find it enjoyable with phrases such as lovely, delicious and great frequently mentioned. A variety of options is appreciated, including eggs, sausage, waffles, toast, bagels, muffins, yogurt, apples, cereal, juices and coffee. The friendly staff and the convenience of breakfast being included in the stay add to the positive experience.
However, some guests note room for improvement, mentioning a need for greater variety and more protein options. Occasional issues with food running out and cleanliness are also highlighted. Despite these minor drawbacks, the overall consensus is that the breakfast is good and provides a pleasant start to the day.
Rooms
Quality Inn & Suites Maggie Valley - Cherokee Area generally impresses with its well-maintained rooms that guests often describe as clean, spacious and comfortable. Many reviews highlight that the rooms appear freshly remodeled and updated with a modern feel. Visitors appreciate the comfort of the beds and note that the rooms are well-stocked with necessary amenities, including a fridge and microwave. The quiet atmosphere and pleasant, helpful staff also contribute to a positive stay.
While most guests commend the cleanliness and upkeep of the rooms, there are occasional mentions of rooms feeling damp or having an unpleasant odor. A few reviews point out minor maintenance issues, such as needing cleaner drains. Despite these isolated comments, the overall sentiment is that rooms are nicely decorated, cozy and meet guests' needs efficiently. The hotel's prime location and reasonable rates add to its appeal, making it a favorable choice for travelers.
Beds
Quality Inn & Suites Maggie Valley - Cherokee Area presents a mixed experience when it comes to their beds. Numerous guests found their beds to be extremely comfortable, describing them as awesome, amazing and super comfortable with perfectly soft pillows. The king-size beds received positive mentions for their comfort and overall, many visitors reported sleeping well during their stay.
However, not all reviews were glowing. Some guests encountered issues with hard beds, which in certain cases felt overly firm or even uncomfortable with the sensation of springs being noticeable. In addition, there were complaints about full-size beds being mislabeled as queen-sized, as well as a few isolated remarks about mattresses in poor condition, especially on sleeper couches.
Overall, while many found the beds to offer a good night's sleep, inconsistencies in comfort levels were noted, which potential guests may want to consider.
Cleanliness
At the Quality Inn & Suites Maggie Valley - Cherokee Area, cleanliness is a high priority as noted by numerous guest reviews. Visitors frequently commend the property for its updated and clean exterior, as well as for maintaining a spotless environment throughout the rooms and facilities. The rooms and dining areas are consistently described as very clean with many guests emphasizing the excellent cleanliness of both the accommodations and common areas.
The cleaning staff receives high praise for their diligence, ensuring rooms are spotless, linens are fresh and additional requests are promptly addressed. Guests also highlight the comfort of the beds, making for a pleasant and restful stay.
The breakfast offerings are described as decent with particular appreciation for a convenient and well-managed dining experience. Other amenities, such as the indoor pool, provide added value despite a few comments about the pool and hot tub needing more attention to cleanliness.
Overall, the friendly and accommodating staff, along with a meticulously maintained property, contribute to a comfortable and inviting atmosphere. Visitors can expect a consistently clean and pleasant environment during their stay at this well-located hotel.
Staff
At the Quality Inn & Suites Maggie Valley - Cherokee Area, the staff receives high praise for their friendliness and attentiveness. Guests consistently describe the team as very accommodating and eager to help with any needs, including offering useful recommendations on local attractions. The front desk personnel, particularly Crystal, are repeatedly noted for their warm and welcoming demeanor. Another standout, Shanakaye, has been specifically mentioned for her sweetness during the check-in process.
Housekeeping gets commendation for going above and beyond in maintaining cleanliness. Overall, the staff—from desk clerks to housekeeping—are highlighted for their politeness, helpfulness and personal engagement with guests. Despite one isolated comment about an unfriendly staff member, the overwhelming sentiment is that the staff makes for a personable and pleasant stay. The consistent mention of exceptional service supports the reputation that the hotel’s staff is key to a great guest experience.
Spa
The spa area at the Quality Inn & Suites Maggie Valley - Cherokee Area seems to have a mixed reception among guests. While the hot tub is appreciated as a nice bonus and cited as amazing by some guests, there are recurring concerns about its maintenance. Several reviews mention issues with the temperature, noting it wasn't hot enough or had the heat turned down too far. Cleanliness appears to be a significant issue with comments about murky water, hair floating and a need for a good scrub. Despite some guests praising the hot tub and pool as wonderful, others found the hot tub either broken or in need of repair, reflecting inconsistent experiences in this facility.
Pool
The Quality Inn & Suites Maggie Valley - Cherokee Area offers a range of amenities that cater to guests looking for a comfortable stay. Notably, the indoor pool and jacuzzi receive mixed reviews. Many guests find the pool area enjoyable with some appreciating its warmth and cleanliness. Families and individuals alike value the opportunity to swim indoors, particularly when other outdoor activities are limited.
However, there are consistent concerns about the pool's cleanliness and maintenance with some guests reporting that the pool was dirty or not cleaned regularly. Additionally, issues such as the pool being cold despite being heated, a lack of available towels and the hot tub being out of service were noted.
Despite these issues, many guests still highlight the pool and jacuzzi as memorable parts of their stay, reflecting a generally positive sentiment towards these amenities when they are well-maintained.
Indoor Pool
The Quality Inn & Suites Maggie Valley - Cherokee Area receives positive feedback for its conveniently located indoor pool. Guests frequently mention enjoying this amenity with multiple reviews noting it's ideal for families and kids. The pool, appreciated for being heated, allowed visitors to swim even during the winter months. It was particularly loved by guests, who found it to be a great feature enhancing their stay. Some also enjoyed the accompanying jacuzzi, although a few noted it could be cleaner. Overall, the heated indoor pool, combined with a friendly staff and additional amenities like putt-putt golf and a pleasant breakfast, makes this hotel a favored option for many visitors.
Yes, Quality Inn & Suites Maggie Valley - Cherokee Area has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Quality Inn & Suites Maggie Valley - Cherokee Area.
No, Quality Inn & Suites Maggie Valley - Cherokee Area doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Maggie Valley - Cherokee Area.
No, Quality Inn & Suites Maggie Valley - Cherokee Area doesn't have a gym.