INNSIDE by Meliá Madrid Gran Vía

Madrid 40.42053500, -3.70387300 , Mesonero Romanos, 13 (Show on Map)
8.9
Excellent


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Summary of reviewsINNSIDE by Meliá Madrid Gran Vía repeatedly earns high praise for its central location on the bustling Gran Vía, making it a prime spot for exploring Madrid's main attractions. Guests appreciate the convenience of being close to shopping centers, theaters, Sol Square and varied dining options. This strategic location is complemented by a modern and clean hotel environment alongside friendly and helpful staff, which further enhances the overall appeal.

The hotel’s breakfast offerings are often highlighted as a major positive with guests enjoying a diverse and abundant buffet. The rooftop terrace is a favored spot for enjoying breakfast, contributing to a pleasant start to the day, despite some minor feedback on food variety and temperatures.

While the rooftop bars and terraces on the 7th and 8th floors are a significant attraction for their stunning views and vibrant lounge atmosphere, the dinner menu receives criticism for limited options and high prices. This has led guests to seek better dining experiences elsewhere, although the overall positive atmosphere and breathtaking rooftop views remain a draw.

Rooms at the hotel are noted for their spaciousness, cleanliness and modern design. Guests value the thoughtful amenities like complimentary minibars and in-room espresso makers. While soundproofing generally provides a quiet environment, some rooms may experience street noise. The high standard of cleanliness and comfort is consistently praised.

The staff at INNSIDE by Meliá Madrid Gran Vía are commended for their attentiveness and friendliness, contributing significantly to favorable guest experiences. From efficient housekeeping to an accommodating reception, the service is widely regarded as excellent.

Wi-Fi at the hotel is mostly reliable and fast, although a few guests have faced connectivity issues, particularly with device compatibility and login processes.

The gym, though clean and well-maintained with modern equipment, is considered small and suggestions for additional facilities have been noted. However, its presence is still valued by guests.

Family-friendly amenities and spacious family rooms make the hotel a top choice for those traveling with children. The hotel's central location is also ideal for family outings, combining sightseeing with convenient access to recreational activities.

For nightlife enthusiasts, the hotel's location and rooftop bars provide an excellent base for exploring Madrid’s vibrant scene, though some guests have noted the noise levels as a concern for those seeking quieter rest.

Finally, the beds at INNSIDE by Meliá Madrid Gran Vía are highly rated for their comfort with many guests highlighting the quality of the mattresses and bedding as a key contributor to their enjoyable stay.

Overall, INNSIDE by Meliá Madrid Gran Vía is highly recommended for its combination of excellent location, comfortable rooms and exceptional service, meeting and often surpassing expectations of a four-star hotel.
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Hotel near Nightlife Spots
Located on Gran Via, this hotel is well-placed for enjoying Madrid's nightlife. It offers modern accommodations and is close to theaters, clubs, and bars. The hotel provides a stylish base for exploring the city's entertainment.

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
The INNSIDE Room This quiet, air-conditioned room includes free Wi-Fi, flat-screen satellite TV, a free minibar, a private bathroom with a hairdryer and a chromecast This room comes with one double or 2 twin beds (available on request at check-in).

The Innside Room with Gran Vía View This twin room features a flat-screen TV, air conditioning and free minibar.

The Studio with Gran Vía View This twin/double room has a tea/coffee maker, air conditioning and bathrobe. It also has flat-screen TV, minibar and yoga mat.

The Studio This twin room has air conditioning, bathrobe and tea/coffee maker. Also has a 43-inch flat-screen TV with Chromecast. Free minibar. Yoga mat

The Studio and Innside Room Connected with View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.

The Studio and Innside Room Connected with View (5 Adults) Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.

Innside Room Connected with View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Innside Room Connected with View (4 Adults) Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

The Innside Room with Rooftop View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

The Townhouse This double room features a tea/coffee maker, sofa and seating area. And also 43-inch flat-screen TV with Chromecast. Free minibar. Yoga mat. Marshall Bluetooth speaker

Innside Connected Room with View (2 Adults + 2 Children) This double room features a satellite TV and view. 43-inch flat-screen TV with Chromecast. free minibar,

The Studio and Innside Room Connected with View (2 Adults + 3 Children) This studio features a bathrobe and air conditioning. Also has a 43-inch flat-screen TV with Chromecast. free minibar, Yoga mat.

The Townhouse (2 Adults + 2 Children) Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

The Townhouse (2 Adults + 1 Child) Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Innside Premium Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.

Guest Reviews
8.9
Excellent
Location
Located in the heart of Madrid, INNSIDE by Meliá Madrid Gran Vía boasts a prime position on the bustling Gran Vía. Guests rave about its unparalleled central location, making it an ideal base for exploring the city's main attractions on foot. Surrounded by shopping centers like Zara and Primark and just steps away from Callao Plaza, metro stations and vibrant dining options, the convenience is unmatched. The hotel's proximity to iconic sites such as Sol Square and various theaters ensures that guests can immerse themselves fully in Madrid's lively atmosphere without any hassle. Whether you're in town for sightseeing, shopping or sampling the local cuisine, this hotel's location is repeatedly praised as excellent, putting you right in the center of all the action. Additionally, the combination of modern facilities, cleanliness and friendly staff only enhances its appeal, making it a top choice for travelers who want to experience the best of Madrid.

Breakfast
Visitors to INNSIDE by Meliá Madrid Gran Vía are enthusiastic about the hotel's breakfast offerings, often describing them as delicious, varied and of high quality. Guests appreciate the extensive buffet that caters to different tastes with a wide range of both hot and cold dishes, including freshly prepared eggs and continental options. Many reviews highlight the breakfast as complete, abundant and satisfying with some noting the availability of gluten-free options. The rooftop terrace adds an enjoyable setting to the morning meal, enhancing the overall experience.

Although the majority of feedback is highly positive, a few guests feel that the breakfast could benefit from more options and warmer food. However, the friendly and courteous breakfast staff consistently earn praise for their service. Overall, the breakfast at INNSIDE by Meliá Madrid Gran Vía stands out as a key highlight, contributing significantly to the hotel's positive reputation among travelers.

Dinner
INNSIDE by Meliá Madrid Gran Vía offers guests an enticing dining experience, particularly highlighted by the rooftop bars and terraces on the 7th and 8th floors. These rooftop venues not only provide stunning views of the Madrid skyline but also create a perfect lounge atmosphere that is very popular with both locals and guests. The terrace is praised for its charming setting, making it a great spot for evening drinks and casual bites.

The breakfast served here is noted to be excellent, featuring a nice selection of options although it could benefit from the inclusion of vegetables and hot dishes like soups. The breakfast service is conducted on a beautiful terrace, further enhancing the dining experience. However, it's important to note that breakfast time slots are limited to one hour.

Despite the delightful setting and views, the restaurant menu for dinner has received significant criticism for its limited and uninspired options. Guests have commented on the lack of basic meal choices such as chicken, pork or beef and the high prices for what is offered. The dissatisfaction with the dinner menu has led many to prefer dining at nearby establishments, which offer better variety and value.

Room service food quality also leaves much to be desired, prompting guests to seek meals outside of the hotel. Another point of contention is the rooftop bar's reservation policy, which favors outside guests, often resulting in long waiting times for hotel residents to secure a spot.

In summary, while the rooftop bars and terraces of INNSIDE by Meliá Madrid Gran Vía are a major draw for their breathtaking views and vibrant atmosphere, the hotel's dining offerings, particularly for dinner, have room for improvement in terms of variety and value.

Rooms
The rooms at INNSIDE by Meliá Madrid Gran Vía consistently impress with their spaciousness, cleanliness and modern comforts. Guests appreciate the well-equipped, stylishly furnished rooms that offer both functionality and aesthetic appeal. Cleanliness and daily housekeeping receive high marks, ensuring a comfortable stay. The modern design and décor contribute to a pleasant atmosphere with many rooms featuring contemporary amenities and thoughtful touches.

Size varies with some guests noting smaller rooms, but overall, the majority find the rooms adequately spacious, even for larger groups or families. The soundproofing is generally effective, providing a quiet retreat despite the bustling Gran Vía location, although some rooms facing the street may experience noise.

The hotel's attention to detail includes complimentary minibars, modern conveniences such as in-room espresso makers and large bathrooms, which are frequently highlighted for their excellent condition. Guests also enjoy rooms with views of Gran Vía, adding to the hotel's urban charm.

Although a few rooms might suffer from limited natural light or unconventional layouts, the high standard of cleanliness and comfort largely makes up for these drawbacks. Overall, the accommodation at INNSIDE by Meliá Madrid Gran Vía is well-regarded for its blend of modern design, comfort and thoughtful amenities, making it a reliable choice for travelers looking to stay in the heart of Madrid.

Beds
Visitors to INNSIDE by Meliá Madrid Gran Vía consistently praise the quality and comfort of the beds, often describing them as very comfortable, super comfortable or even the best part of their stay. The mattresses are noted for being soft yet supportive, providing a restful night's sleep. The bedding is also frequently mentioned with guests appreciating the comfort and quality of the materials used. King size and spacious double beds are available with many reviews highlighting their large and comfy nature, ensuring ample room and comfort.

Some feedback does mention occasional issues with smaller bed sizes or a preference for firmer mattresses, but these are generally outliers in an overwhelmingly positive consensus. Guests also frequently note the cleanliness of the bedding and overall maintenance. Pillows are highlighted as particularly comfortable, contributing to the overall excellence of the sleeping experience. The superior types of rooms are noted for their excellent bed quality, further adding to guests’ satisfaction. Overall, the beds at INNSIDE by Meliá Madrid Gran Vía are a standout feature, enhancing the comfort and enjoyment of many stays.

Cleanliness
INNSIDE by Meliá Madrid Gran Vía consistently impresses guests with its impeccable cleanliness and modern aesthetic. The hotel is described as very clean, tidy and well-maintained, earning high praise for both its rooms and common areas. Guests appreciated the modern design and comfort of the rooms, highlighting the cleanliness and daily upkeep. The property offers a visually pleasing environment with scrupulously clean facilities and organized rooms. The cleaning staff received commendations for their efficient service and attention to detail. Additionally, the hotel’s commitment to cleanliness is evident in all spaces, making it a top choice for travelers prioritizing hygiene and comfort.

Staff
At 'INNSIDE by Meliá Madrid Gran Vía,' the staff consistently garners high praise from guests with adjectives like attentive, helpful and friendly frequently appearing in their reviews. Guests repeatedly note the welcoming and kind atmosphere created by the hotel's personnel, highlighting their professionalism and dedication to providing excellent service. From reception to housekeeping, every staff member strives to fulfill requests promptly and efficiently, ensuring a pleasant stay for all visitors. Special mentions include the warmth and helpfulness of the concierge and restaurant staff, although there were occasional remarks about some employees needing to improve their friendliness. Overall, the staff's exceptional service and positive demeanor significantly contribute to the favorable guest experiences at this hotel.

Wi-Fi
INNSIDE by Meliá Madrid Gran Vía has generally received positive feedback regarding its Wi-Fi service from guests. Many guests have highlighted the Wi-Fi to be fast, reliable and excellent, particularly praising the quick and stable connection available in the rooms. Several reviewers appreciated the good internet connection and noted the fast internet as an added benefit during their stay.

However, some guests experienced issues with the Wi-Fi service. A few reported problems such as a weak signal, slow speeds and instability, specifically mentioning difficulties with Chromecast connectivity and occasional spotty performance. Some guests also faced challenges with logging in, experiencing security concerns and having trouble managing the connection.

While the majority of reviews favor the Wi-Fi quality, the hotel could benefit from addressing the connectivity issues and providing clearer instructions and support regarding the Wi-Fi service to enhance the overall guest experience.

Gym
The gym at INNSIDE by Meliá Madrid Gran Vía receives mixed reviews from guests. On the positive side, many agree that it is a great addition to the hotel, describing it as clean, well-maintained and equipped with modern, up-to-date machines. Guests appreciate the overall quality of the gym and the cleanliness of the facilities. However, several reviewers mention that the gym is quite small with some saying it can only accommodate two people at a time. There are also comments about the lack of a treadmill and suggestions for additional equipment to improve its offerings. Notably, some guests were disappointed to find the gym closed due to COVID-19 restrictions or other unspecified reasons. Overall, while the gym's modernity and cleanliness are well-received, its size and range of equipment leave room for improvement.

Family
INNSIDE by Meliá Madrid Gran Vía stands out as a highly praised destination for families. The hotel features spacious and comfortable family rooms, which are highly suitable for accommodating multiple family members, including children. The triple rooms, in particular, are noted for being spacious and appropriate for three people, especially if one of them is a child. The accommodations are very family-friendly and many reviews highlighted the hotel’s family-friendly amenities and extra activities for children.

The hotel is described as very accommodating and particularly good for families. Guests appreciated the comfortable and family-focused facilities, praising the staff for being cute and helpful with any questions and noting that the reception made an effort to check on their family’s well-being.

While the hotel’s location is ideal for combining sightseeing and shopping with teenagers, it appears to have some limitations in terms of catering to children's food tastes. Despite this, many guests regard it as a top-notch choice for family reunions and leisure trips with children. Overall, INNSIDE by Meliá Madrid Gran Vía comes highly recommended for families looking for a comfortable and accommodating place to stay in Madrid.

Nightlife
INNSIDE by Meliá Madrid Gran Vía is ideally situated for those looking to immerse themselves in Madrid's vibrant nightlife scene. The hotel's central location places guests within walking distance of numerous bars, restaurants and clubs, creating a lively atmosphere that's perfect for night-time entertainment. One of the standout features frequently praised by guests is the hotel's rooftop terrace. The rooftop bar offers amazing cocktails, stunning city views and a trendy setting that makes it an excellent spot for evening drinks and socializing.

The rooftop terrace becomes a hub of activity at night with live music and DJ sessions adding to the energetic vibe. Many reviews highlight the rooftop as a fabulous place to hang out, especially with the combination of good music and a pleasant atmosphere. It's noted that the rooftop bar often hosts weekend parties, drawing both hotel guests and locals alike.

However, this prime nightlife location does come with a caveat: noise. Guests have reported that the lively street below and the music from the rooftop can be quite loud, sometimes lasting until the early hours of the morning. This noise can be an issue for those staying on higher floors or seeking a quieter night's sleep.

Despite the noise concerns, the general consensus is that INNSIDE by Meliá Madrid Gran Vía offers a memorable nightlife experience, combining great locations, excellent facilities and an energetic atmosphere perfect for enjoying Madrid's night scene.

4 Star
INNSIDE by Meliá Madrid Gran Vía presents itself predominantly as a solid four-star hotel, meeting most expectations for its rating. The facilities and services are generally considered adequate for a hotel of this class with some guests noting that it even surpasses the standards of other four-star accommodations. The location is highlighted as a major advantage, especially for those keen on shopping and the hotel itself is described as well-equipped and modern.

The value for money is frequently praised with many reviews emphasizing it as great and excellent. Guests often label the experience as comfortable and in line with what one would expect from a four-star establishment. However, some noted areas for improvement, such as the absence of standard amenities like umbrellas, slippers and a coffee machine that are usually expected in four-star hotels.

Complaints were also noted regarding the breakfast service, which some guests found to be inconsistent and slow in replenishment. Additionally, the WiFi experience was cited as problematic, being insecure and difficult to manage. The overall quality of the amenities was seen as limited by some reviewers, which detracted from their perception of the hotel’s rating.

Despite a few criticisms, many guests found their stay to be more than adequate with some even suggesting that the hotel could be classified higher. The overall sentiment leans positively towards a credible four-star experience, offering good service, comfort and an unbeatable location in the bustling heart of Madrid.

Business
INNSIDE by Meliá Madrid Gran Vía is a well-regarded option for business travelers visiting Madrid. Several reviews highlight its excellent location in the business center, making it convenient for those with professional engagements in the city. The hotel's meeting rooms are frequently described as quiet and well-equipped, providing an ideal environment for productive sessions.

Guests appreciate the well-furnished rooms that often include a work desk and the internet connection is praised for its speed and reliability, which is a crucial factor for many business users. The possibility of online check-in and checkout is an added convenience for those on tight schedules.

Although some reviews note that the business center does not always function adequately and that business facilities might not meet all needs, overall, the price-quality ratio is seen as favorable. The hotel offers a high level of security and cleanliness and the breakfast service is well-organized and comprehensive – aspects that contribute positively to the overall experience.

Feedback on the materials used and the cost suggests there is room for improvement with some guests feeling that the price is somewhat high for the quality offered. Despite this, for many, the combination of location, facilities and service make INNSIDE by Meliá Madrid Gran Vía a good value and an excellent choice for business trips.

Accessible
'INNSIDE by Meliá Madrid Gran Vía' provides several notable accessibility features for guests with disabilities, garnering some positive feedback for its overall design. Guests have found the hotel to be centrally located and easily accessible, particularly praising its proximity to public transport options, which includes accessible public transportation and entrances. Additionally, the hotel is considered wheelchair accessible and mobility friendly with good accessibility throughout the premises.

However, there have been some challenges noted. The entrance features a steep slope, making it less accessible for wheelchairs and difficult for some guests to navigate. Furthermore, while the hotel is generally accessible, not all floors are reachable by elevator and the elevators themselves have been reported to be slow and difficult to use. Some guests found the accessibility design could benefit from significant improvements to meet the needs of differently-abled visitors better.

In summary, while 'INNSIDE by Meliá Madrid Gran Vía' offers numerous accessible features and has a good, centrally-located spot with easy transport access, it faces criticism for its steep entrance and elevator efficiency, indicating room for enhancements in its accessibility infrastructure.

Historic
Nestled in the heart of Madrid, INNSIDE by Meliá Madrid Gran Vía offers travelers the perfect spot to explore the city's rich historical tapestry. The hotel is situated in a beautifully renovated classical building on Gran Vía, a street steeped in history. Guests praise its great location, which makes it easy to visit nearby historic attractions such as Plaza Mayor, San Miguel Market, the Cathedral, the Royal Palace and the renowned Botín restaurant.

The building itself, an elegant structure, has been beautifully restored and updated with modern decor, offering spacious, refurbished rooms that blend contemporary comfort with historical charm. Many guests enjoy stunning views of La Gran Vía, reinforcing the sense of being surrounded by Madrid's historical grandeur.

The hotel's proximity to famed sites like the Prado Museum and Santiago Bernabéu Stadium further enhances its appeal for history enthusiasts. Overall, INNSIDE by Meliá Madrid Gran Vía stands out not only for its central location but also for its seamless integration of modern amenities within a historically significant setting, making it an ideal base for those looking to delve into Madrid's past while enjoying modern comforts.

Romantic
INNSIDE by Meliá Madrid Gran Vía offers a strikingly romantic ambiance that makes it an ideal destination for couples seeking an enchanting getaway. The rooftop, especially enchanting in the evening, provides a magical setting perfect for date nights, offering beautiful views of the city's rooftops and the iconic Gran Vía. The terrace is highly recommended for those desiring a romantic night out. Couples can enjoy the sunset views which add to the romantic vibes of the place.

Guests frequently highlight the romantic atmosphere and ambiance of the hotel. The beautiful views from both the rooms and hotel terrace contribute significantly to this feeling. The hotel is kindled with romance in the air, making it a great location for a romantic city break or a special romantic vacation.

However, some reviews did find areas lacking in terms of romantic ambiance, such as the restaurant and certain settings not being specifically set up for romance. Despite these few opinions, the majority agree that the overall vibe of INNSIDE by Meliá Madrid Gran Vía is certainly suitable for a memorable romantic stay in Madrid.


No, INNSIDE by Meliá Madrid Gran Vía doesn't have any pool.

No, a spa isn't available at INNSIDE by Meliá Madrid Gran Vía.

Yes, INNSIDE by Meliá Madrid Gran Vía welcomes dogs.

No, parking facilities aren't available at INNSIDE by Meliá Madrid Gran Vía.

Yes, INNSIDE by Meliá Madrid Gran Vía has a gym.

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