CoolRooms Palacio de Atocha
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCoolRooms Palacio de Atocha stands out as an exceptional choice for travelers, blending luxury, comfort and convenience. Situated in the heart of Madrid, the hotel's prime location allows guests to easily explore major attractions and cultural hotspots, while still providing a peaceful retreat due to its quiet street setting. Accessibility to public transportation and proximity to numerous restaurants, bars and shops further enhance its appeal.
The hotel's breakfast offerings receive rave reviews for their quality and variety, served in pleasant settings such as the terrace and poolside. Dinner at the hotel's restaurant is similarly praised, offering a delicious and rich dining experience with both meals enhancing the overall stay.
Rooms are spacious, stylish and meticulously clean, featuring modern design and luxurious touches that ensure comfort and relaxation. High ceilings, large windows and quality furnishings contribute to an airy and elegant atmosphere, making each room a delightful retreat. Cleanliness is consistently highlighted with both rooms and common areas maintained to a high standard.
The staff at CoolRooms Palacio de Atocha are lauded for their friendliness, professionalism and dedication to guest satisfaction. Their attentive service, helpful recommendations and thoughtful gestures create a welcoming and personalized experience.
Guests enjoy excellent free Wi-Fi, a luxurious outdoor pool area and convenient parking options. The pool, though small, is well-maintained and offers a tranquil setting for relaxation. The hotel is particularly family-friendly, providing ample accommodations and thoughtful amenities for children. Comfortable and spacious beds add to the restful sleep experience, meeting the high expectations of a four-star establishment.
Ideal for both leisure and business travelers, CoolRooms Palacio de Atocha offers well-equipped business facilities, accessible rooms and convenient amenities. It also caters beautifully to honeymooners with special packages and romantic touches that enhance the celebratory atmosphere.
Overall, CoolRooms Palacio de Atocha combines luxury, comfort and convenience, making it a highly recommended choice for travelers seeking an exceptional stay in Madrid.
Categories
The hotel's breakfast offerings receive rave reviews for their quality and variety, served in pleasant settings such as the terrace and poolside. Dinner at the hotel's restaurant is similarly praised, offering a delicious and rich dining experience with both meals enhancing the overall stay.
Rooms are spacious, stylish and meticulously clean, featuring modern design and luxurious touches that ensure comfort and relaxation. High ceilings, large windows and quality furnishings contribute to an airy and elegant atmosphere, making each room a delightful retreat. Cleanliness is consistently highlighted with both rooms and common areas maintained to a high standard.
The staff at CoolRooms Palacio de Atocha are lauded for their friendliness, professionalism and dedication to guest satisfaction. Their attentive service, helpful recommendations and thoughtful gestures create a welcoming and personalized experience.
Guests enjoy excellent free Wi-Fi, a luxurious outdoor pool area and convenient parking options. The pool, though small, is well-maintained and offers a tranquil setting for relaxation. The hotel is particularly family-friendly, providing ample accommodations and thoughtful amenities for children. Comfortable and spacious beds add to the restful sleep experience, meeting the high expectations of a four-star establishment.
Ideal for both leisure and business travelers, CoolRooms Palacio de Atocha offers well-equipped business facilities, accessible rooms and convenient amenities. It also caters beautifully to honeymooners with special packages and romantic touches that enhance the celebratory atmosphere.
Overall, CoolRooms Palacio de Atocha combines luxury, comfort and convenience, making it a highly recommended choice for travelers seeking an exceptional stay in Madrid.
Hotel for Honeymoon
Located in a historic palace, this hotel offers a unique and stylish experience. Features beautifully designed rooms, a tranquil courtyard, and a central location, providing a romantic and charming honeymoon retreat.
Romantic Hotel
Located in a beautifully restored palace, this hotel offers a unique and romantic experience. The elegant rooms, tranquil courtyard, and exceptional service create an intimate atmosphere. Its central location near the Atocha train station makes it convenient for exploring the city and beyond.
4-Star Hotel
This hotel stands out due to its blend of historic charm and modern design. Its central location provides easy access to Madrid's attractions, enhancing the overall experience with a touch of luxury and exclusivity.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
CoolRooms Palacio de Atocha boasts an exceptional location in the heart of Madrid, making it an ideal base for exploring the city. The hotel's central position places it within walking distance to many of Madrid's major attractions including the Grand Via, Plaza Mayor and prominent museums like the Prado. Guests praise its proximity to cultural hotspots as well as an array of restaurants, bars and shops. Despite being centrally located, the hotel benefits from a quiet street, providing a peaceful retreat amidst the bustling city. With its convenience to public transportation and major tourist sites, this hotel offers an unbeatable combination of accessibility and comfort for visitors looking to immerse themselves in Madrid’s rich history and vibrant atmosphere.
CoolRooms Palacio de Atocha receives overwhelmingly positive feedback for its breakfast offerings, frequently described as delicious, excellent and perfect. Guests appreciate the varied, fresh and plentiful options with many mentioning that the à la carte breakfast is both filling and of high quality. The atmosphere of the breakfast spaces, including the terrace and the poolside, enhances the dining experience, making it a pleasant start to the day.
Despite the praise, there are a few recurring critiques. Some guests find the breakfast service slow and the price point on the higher side with extra charges not always communicated upfront. Nonetheless, the staff's kindness and the overall quality tend to leave a favorable impression. The breakfast's fresh preparation and the option to dine outside under a canopy with heaters are particular highlights.
In summary, while there are minor areas for improvement, the breakfast at CoolRooms Palacio de Atocha is consistently lauded for its quality, taste and setting.
CoolRooms Palacio de Atocha's dining options have received high praise from guests, highlighting an exceptional dining experience. Many guests enjoyed the dinner menu, frequently describing it as delicious and amazing. The hotel's restaurant was often lauded as excellent with specific mention of a very good Valentine's menu on the first evening. The breakfast consistently impressed diners, described as rich, high-quality and excellent with some noting it is served rather than buffet-style. Despite the overwhelmingly positive feedback, there was a note that the food's value might not meet the price expectations for some. Nevertheless, both breakfast and dinner provided a wonderful arrangement of flavors and quality that significantly enhanced the overall stay at the hotel.
CoolRooms Palacio de Atocha consistently impresses with its spacious, beautifully decorated rooms that blend comfort and style. Guests frequently praise the enormous size of the rooms and suites, highlighting the high ceilings, large windows and airy atmospheres. The attention to detail in the décor, from the tasteful furnishings to the quality finishes, contributes to a luxurious stay. The bathrooms are noted for their generous size and elegant design. Cleanliness and comfort are paramount with many reviewers emphasizing the superior quality of the bedding and room amenities. Whether it's the modern touches or the tranquil ambiance, each room offers a delightful retreat, making the hotel a standout choice for travelers.
At CoolRooms Palacio de Atocha, a recurring highlight in guest reviews is the exceptional comfort of the beds. Many visitors praise them as spacious, quiet and exceptionally comfortable, often remarking on the high-quality linens and mattresses. The bedding is described as wonderful and akin to sleeping on clouds, contributing to a restful night's sleep. Guests frequently note the room's ample space, enhancing the overall comfort and luxury experience. In particular, the king-size and super-large beds are appreciated, providing a generous sleeping area. Overall, the hotel’s dedication to providing comfortable and high-quality accommodation is evident, especially in the consistently positive feedback about the beds.
CoolRooms Palacio de Atocha consistently impresses with its impeccable cleanliness and modern design. Guests frequently highlight how spotless both the rooms and public areas are with many noting that their rooms were refreshed to a five-star-plus standard daily. The hotel's attention to detail extends to the bathrooms, which are also praised for their cleanliness.
Visitors find the rooms not only extremely clean but also spacious and comfortable, contributing to an overall luxurious experience. The cleaning service receives high marks for its effectiveness and thoroughness, maintaining pristine conditions throughout the hotel. Additionally, the modern décor and attention to detail in room furnishings, such as impeccable pillow quality, enhance the sense of comfort and hygiene.
In summary, CoolRooms Palacio de Atocha stands out for its exceptional cleanliness, combining a meticulous upkeep with a comfortable and luxurious environment, making it an ideal choice for travelers seeking a pristine stay in a well-kept urban setting.
CoolRooms Palacio de Atocha is renowned for its exceptional staff, who garner high praise for their continual friendliness, professionalism and dedication. Guests consistently highlight the warm welcome and accommodating nature of the team, noting that every member—from the front desk to housekeeping—is attentive, helpful and genuinely invested in making each stay memorable.
The front desk staff are particularly commended for their hospitality and helpfulness, often providing excellent recommendations for local attractions and dining options. Their informed and thoughtful suggestions enhance the overall experience for visitors, ensuring they can make the most of their time in the area.
The personalized attention given to guests, including memorable gestures like birthday surprises, further emphasizes the commitment of the staff to go the extra mile. The team's responsiveness and willingness to assist with special requests leave a lasting impression, making visitors feel valued and well-taken care of throughout their stay.
Overall, the superb service provided by the amiable and professional staff at CoolRooms Palacio de Atocha stands out as a highlight, greatly contributing to the hotel's reputation as a top choice for travelers.
CoolRooms Palacio de Atocha boasts excellent Wi-Fi connectivity that has impressed many guests with its consistently strong performance. The Wi-Fi is not only free but also reliably fast, ensuring a smooth online experience whether for work or leisure. Its strong signal and excellent speed have typically made accessing the internet seamless and the hotel’s online app also adds to the convenience. However, it's worth noting that there have been isolated instances where guests experienced issues with the Wi-Fi, particularly in specific rooms. Overall, the Wi-Fi service is a standout feature for most, contributing to a positive stay at the hotel.
The pool area at CoolRooms Palacio de Atocha receives high praise for being a relaxing and inviting space. Guests frequently describe it as cozy, magical and well-maintained, making it a fantastic spot for unwinding. The pool features convenient hours and is child-friendly, ensuring appeal to families. Many appreciate soft music and refreshing cocktails available poolside, adding to the pleasant atmosphere.
Guests highlight the small but comfortable pool area, ideal for dipping feet and lounging on sofa beds. The saltwater pool, albeit unheated and occasionally perceived as cold, is considered delightful during the summer. Despite construction work disrupting access for some, the pool's tranquil courtyard setting and charming waterfalls enhance its appeal. Breakfast on the pool terrace is another memorable experience for guests.
Overall, the pool at CoolRooms Palacio de Atocha is regarded as a perfect, quiet retreat for relaxation, even though some find it smaller and shallower than expected.
CoolRooms Palacio de Atocha offers several convenient parking options, including valet parking and nearby alternatives. Guests frequently found the parking service to be well-organized and helpful with some praising the great parking assistance provided. Despite the limited parking spaces and occasional difficulty finding parking nearby, the available options generally received positive feedback. There are mentions that the parking is located outside the hotel and could benefit from some improvements in terms of ease of access and maneuverability. Overall, the parking experience is mostly positive with helpful staff and valet services enhancing the convenience for guests.
CoolRooms Palacio de Atocha is well-regarded for its family-oriented environment, making it an ideal choice for those traveling with children. Guests frequently highlight the hotel's suitability for families, especially noting its kids-friendly nature. The accommodations include options like two-bedroom suites and connecting rooms, providing ample space and comfort for larger families. The hotel goes the extra mile with thoughtful touches for little ones, such as providing a real bed for babies, high chairs in the restaurant and even small bathrobes. These conveniences, combined with a quiet atmosphere, contribute to a super friendly and family-appropriate setting.
CoolRooms Palacio de Atocha provides an admirable four-star experience with service that is both courteous and strong. The amenities are well-maintained and on par with other four-star hotels. Guests frequently mention that the quality of the hotel matches established four-star standards with a level of luxury that is often compared favorably to higher-rated establishments, all while maintaining a reasonable pricing structure. The hotel offers a solid experience that many feel surpasses typical four-star expectations, rendering it a top choice for travelers seeking both value and comfort.
CoolRooms Palacio de Atocha stands out as an excellent choice for business travelers, offering a range of business-friendly amenities and services. The establishment provides well-equipped facilities ideal for corporate stays, ensuring that guests have everything necessary for productive business meetings and appointments. The convenience of an in-house business center adds to its appeal, catering specifically to professional needs.
Guests appreciate the suitable environment for work, noting that it's not too noisy during the day, which is crucial for maintaining focus. Essential features such as a work desk are available, although some guests have remarked that a slightly larger desk would enhance the experience. Overall, CoolRooms Palacio de Atocha proves to be a top-notch option for those traveling on business, combining functionality with comfort.
CoolRooms Palacio de Atocha stands out for its excellent accessibility features, ensuring a comfortable stay for all guests, including those with disabilities. The hotel offers accessible facilities and rooms that are available upon request, making it a wheelchair-friendly environment. The accessible suite is particularly notable for being spacious and functional.
Guests can enjoy convenient access throughout the hotel, benefiting from a carefully designed layout that caters to various mobility needs. Its central and easily accessible location further adds to the convenience, positioning CoolRooms Palacio de Atocha as an ideal choice for travelers seeking accessibility without compromising on luxury and comfort.
CoolRooms Palacio de Atocha features a well-maintained and inviting outdoor pool that serves as a delightful focal point of the hotel's two courtyards. Guests can enjoy a refreshing and relaxing experience in this well-presented terrace area. The poolside environment is cozy with large chairs and ample sitting areas providing comfort for visitors. While the pool is a lovely and terrific amenity, it can sometimes be crowded. Nonetheless, it remains a favorite feature among guests who appreciate its charm and the relaxing atmosphere it provides.
CoolRooms Palacio de Atocha emerges as a top choice for honeymooners, offering an ideal and romantic setting for newlyweds. The accommodation boasts a honeymoon suite specifically designed to enhance the romantic experience. Special honeymoon packages are available, adding further appeal. The decor complements the honeymoon theme, creating a perfect ambiance for romance. Upon arrival, guests are greeted with thoughtful touches such as champagne and chocolate-covered strawberries, setting the tone for a memorable stay. This destination consistently receives praise for its dedication to honeymooners, proving itself to be an excellent choice for those celebrating their new beginning.
CoolRooms Palacio de Atocha impresses with its extreme luxury and lavish guest rooms, which boast lush interiors and an overall palatial ambiance. The hotel exudes a sense of opulence with first-class amenities and decor reminiscent of a five-star experience. Guests consistently mention the spacious and luxurious rooms that ensure total comfort. Perfectly fitted to the promise of a luxurious stay, the beautiful hotel stands out for its luxury finishes and overall classy character. The facilities are top-notch, contributing to what many describe as one of the best hotel experiences for the price point. A stay at CoolRooms Palacio de Atocha offers both pleasant luxury and high-quality service, solidifying its reputation as a top luxury hotel.
CoolRooms Palacio de Atocha offers an elegant and romantic ambiance that makes it an ideal destination for couples seeking a perfect getaway. The setting is complemented by beautiful courtyards that enhance the romantic atmosphere. Guests often celebrate special occasions here and the hotel has a knack for adding thoughtful details to make the experience even more memorable. The romantic dinner settings create an inviting atmosphere for a special evening, adding to the overall charm and appropriateness for a romantic stay. The location further adds to the allure, making it a popular choice for a truly romantic trip.
Location Show Map
Location
Breakfast
Despite the praise, there are a few recurring critiques. Some guests find the breakfast service slow and the price point on the higher side with extra charges not always communicated upfront. Nonetheless, the staff's kindness and the overall quality tend to leave a favorable impression. The breakfast's fresh preparation and the option to dine outside under a canopy with heaters are particular highlights.
In summary, while there are minor areas for improvement, the breakfast at CoolRooms Palacio de Atocha is consistently lauded for its quality, taste and setting.
Dinner
Rooms
Beds
Cleanliness
Visitors find the rooms not only extremely clean but also spacious and comfortable, contributing to an overall luxurious experience. The cleaning service receives high marks for its effectiveness and thoroughness, maintaining pristine conditions throughout the hotel. Additionally, the modern décor and attention to detail in room furnishings, such as impeccable pillow quality, enhance the sense of comfort and hygiene.
In summary, CoolRooms Palacio de Atocha stands out for its exceptional cleanliness, combining a meticulous upkeep with a comfortable and luxurious environment, making it an ideal choice for travelers seeking a pristine stay in a well-kept urban setting.
Staff
The front desk staff are particularly commended for their hospitality and helpfulness, often providing excellent recommendations for local attractions and dining options. Their informed and thoughtful suggestions enhance the overall experience for visitors, ensuring they can make the most of their time in the area.
The personalized attention given to guests, including memorable gestures like birthday surprises, further emphasizes the commitment of the staff to go the extra mile. The team's responsiveness and willingness to assist with special requests leave a lasting impression, making visitors feel valued and well-taken care of throughout their stay.
Overall, the superb service provided by the amiable and professional staff at CoolRooms Palacio de Atocha stands out as a highlight, greatly contributing to the hotel's reputation as a top choice for travelers.
Wi-Fi
Pool
Guests highlight the small but comfortable pool area, ideal for dipping feet and lounging on sofa beds. The saltwater pool, albeit unheated and occasionally perceived as cold, is considered delightful during the summer. Despite construction work disrupting access for some, the pool's tranquil courtyard setting and charming waterfalls enhance its appeal. Breakfast on the pool terrace is another memorable experience for guests.
Overall, the pool at CoolRooms Palacio de Atocha is regarded as a perfect, quiet retreat for relaxation, even though some find it smaller and shallower than expected.
Parking
Family
4 Star
Business
Guests appreciate the suitable environment for work, noting that it's not too noisy during the day, which is crucial for maintaining focus. Essential features such as a work desk are available, although some guests have remarked that a slightly larger desk would enhance the experience. Overall, CoolRooms Palacio de Atocha proves to be a top-notch option for those traveling on business, combining functionality with comfort.
Accessible
Guests can enjoy convenient access throughout the hotel, benefiting from a carefully designed layout that caters to various mobility needs. Its central and easily accessible location further adds to the convenience, positioning CoolRooms Palacio de Atocha as an ideal choice for travelers seeking accessibility without compromising on luxury and comfort.
Outdoor Pool
Honeymoon
Luxury
Romantic
Yes, CoolRooms Palacio de Atocha has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at CoolRooms Palacio de Atocha.
No, CoolRooms Palacio de Atocha doesn't allow dogs.
Yes, parking facilities are available at CoolRooms Palacio de Atocha.
No, CoolRooms Palacio de Atocha doesn't have a gym.
Location Show Map
More Options
