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Summary of reviewsCompostela Suites is a well-regarded hotel, particularly praised for its strategic location near Madrid's Barajas Airport, making it a top choice for travelers with early flights, short stopovers or those attending nearby events. The hotel's setting provides a peaceful environment away from city noise and guests appreciate the easy access to major roads and ample free parking. Despite being somewhat distant from central Madrid, the proximity to local amenities like supermarkets, dining options and shopping centers, as well as the IFEMA convention center, adds to its convenience.
The breakfast service at Compostela Suites is generally well-received, offering a good continental spread with assorted pastries, fruits and savory dishes at a reasonable price. Breakfast quality is enhanced by friendly staff and a welcoming atmosphere, though some guests note the need for more variety and minor improvements in product quality. The dinner service presents mixed reviews; while the cafeteria and bar are appreciated for their reasonable prices and generous portions, the quality of restaurant meals receives criticism. Many guests opt to dine at the nearby Plenilunio shopping center for a better culinary experience.
The rooms at Compostela Suites are a highlight, noted for their spaciousness, cleanliness and comfort. Guests find the apartments well-equipped, making them ideal for families and groups with practical layouts and comfortable beds. Although occasional maintenance issues and limited kitchenware are noted, the overall impression is positive. The cleanliness of the hotel is commendable with many guests praising the daily housekeeping and spotless common areas, despite occasional lapses.
Staff at Compostela Suites are frequently commended for their friendliness, efficiency and helpfulness, particularly the reception team and cleaning staff. Their readiness to assist and provide excellent service significantly enhances the guest experience. Wi-Fi experiences are mostly positive with reliable and strong connections appreciated by many, although some guests report occasional connectivity issues.
The pool area is appreciated for its cleanliness and family-friendly features, though the limited operating hours and occasional cleanliness issues are noted. Parking options receive positive feedback for being ample and convenient, although private parking can be expensive and lacks some security features.
Bed quality is a mixed bag; while many guests find the beds comfortable, others report issues with mattress hardness and bed conditions. Accessibility is another positive aspect with good wheelchair access and ease of movement throughout the hotel, though some areas, like the slippery floor in the bar, can be challenging.
In summary, Compostela Suites offers a comfortable and practical stay, especially for airport transits, business travelers and families with spacious accommodations, good amenities and a generally positive service experience. Show more
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Aparthotel with EV Charging Stations
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Children's Pool Outdoor Pool
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Room Types
One-Bedroom Apartment (2 Adults)This suite comes with a twin bedroom, a private bathroom, a lounge and a well-equipped, independent kitchen.
Two-Bedroom Suite (3 Adults)This apartment comes with 2 bedrooms, one of which has a double bed and the other a single bed. There is also a private bathroom, a WC with washbasin, a lounge dining room and a well-equipped kitchen.
Family Suite (4 Adults)This suite has a double bedroom and one twin bedroom. There are 2 bathrooms, a living area with a dining table, a kitchen and bathroom.
One-Bedroom Suite (3 Adults)This suite has a twin bedroom, a private bathroom, a lounge and a well-equipped, independent kitchen. There is also a sofa bed in the lounge where a third guest can sleep.
One-Bedroom Apartment (2 Adults) - TwinThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a microwave and an electric kettle. This wheelchair accessible apartment features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.
Two-Bedroom ApartmentThis apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a microwave and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a dining area. The unit has 4 beds.
Guest Reviews
7.8
Good
Location
Compostela Suites boasts an ideal location for travelers seeking proximity to Madrid's Barajas Airport with many highlighting its convenience for those with early flights or quick stopovers. The area around the hotel is noted to be quiet and peaceful, allowing for a restful stay free from city noise. Guests appreciate the easy access to major roads like the A-2 and M-40, which makes it suitable for those traveling by car and there's ample free parking.
Visitors have easy access to a variety of nearby shopping centers and essential amenities, including supermarkets and dining options within walking distance. The hotel’s proximity to the IFEMA convention center is also frequently praised, making it a convenient choice for attendees of events and exhibitions.
Despite its advantages, the location is noted as being somewhat distant from central Madrid with limited public transportation options in close proximity. For guests wishing to explore the city's core, it's suggested that having a car or being prepared for longer transit times is beneficial.
Overall, Compostela Suites caters well to airport transits, business travelers and those attending local events, offering a blend of practical convenience and tranquility outside the bustling city center.
Breakfast
Compostela Suites offers a good continental breakfast, pleasing most guests with its hearty and varied options. The breakfast spread generally includes assorted pastries, fruit, bread for toasts and savory dishes. Despite some mentions of limited variety, many guests found the offerings sufficient and tasty. The buffet breakfast, priced around €6.50 per person, provides good value for money with ample choices and a satisfying quality.
The dining experience is enhanced by the friendly and welcoming cafeteria staff, contributing to an overall pleasant atmosphere. However, the breakfast can get quite crowded at times and some reviews noted chaotic scenes due to its popularity. While some guests found certain items such as the coffee or juice to be of lower quality, others appreciated the abundant and delicious nature of the buffet.
Overall, breakfast at Compostela Suites is a solid offering with good value, though there is room for improvement in terms of variety and certain product qualities. The early morning service could also benefit from an earlier start to accommodate early risers and travelers. Despite these minor issues, the majority of guests leave satisfied with their morning meal experience at the hotel.
Dinner
The dinner experience at Compostela Suites presents a mix of impressions from guests. On the positive side, the cafeteria and bar are appreciated for their massive portions, good service and excellent value for money. The restaurant being open until late hours is a convenience, especially for late arrivals. Guests also find the cafeteria prices reasonable for ordering lunch or dinner. The bar service is noted for being excellent, making it a pleasant spot to have a drink in the evening.
However, there are several criticisms as well. The quality of the dinner at the hotel restaurant receives negative feedback with mentions of frozen products, high prices and meals described as terrible. Some guests noted the menu was limited and the food flavor was subpar. Moreover, the restaurant and cafeteria hours were a disappointment for some, as they experienced closures before scheduled times, leaving them without dinner. Dissatisfaction was also expressed regarding the overall variety of dinner options within the hotel complex.
For those not keen on dining options at the hotel, the nearby Plenilunio shopping center, just a short walk away, offers a variety of eateries and shops, providing an alternative dining solution. Overall, while the dining experience at Compostela Suites has its merits, there are significant areas for improvement, particularly concerning food quality and service consistency.
Rooms
The reviews for Compostela Suites reveal a generally positive impression regarding its rooms, emphasizing their spaciousness and comfort. Guests frequently mentioned that the apartments are well-sized, clean and equipped with essential amenities, making them suitable for families and groups. The suites are noted for their ample space, practical layout and comfortable beds with many appreciating the inclusion of kitchen facilities.
Several reviews highlighted the apartments' cleanliness and modern condition with daily cleaning services contributing to an overall tidy environment. The presence of two-bedroom, two-bathroom units and newly renovated features were also notable positives for larger groups or families. Additionally, the location near Barajas Airport and efficient public transport connections to Madrid's city center make it a convenient choice for travelers.
The design and practical distribution of the apartments were praised, offering plenty of storage space and good views from the rooms. However, some reviews pointed out issues such as insufficient kitchenware, minor maintenance problems and occasional noise disturbances. A few guests also mentioned that certain rooms felt a bit dark or had a sterile feel.
On the downside, there were occasional complaints about specific maintenance issues, such as loose kitchen faucets, damaged bathrooms and outdated furniture. Despite these, the overall service, friendly staff and peaceful environment left many guests satisfied, suggesting a generally good value for the price.
In summary, Compostela Suites appears to offer comfortable and spacious accommodations, making it a solid option for both short-term and longer stays, especially for those needing easy access to the airport and Madrid's attractions.
Beds
Guests at Compostela Suites have shared mixed reviews about the beds with a general focus on comfort. Positive feedback highlights the comfort of both the beds and the pillows with many guests describing them as comfortable, very comfortable and even extremely comfortable. The cleanliness of the bedding is also noted as commendable. Some guests appreciated the quality and upkeep of the beds with several mentioning they slept well during their stay.
However, the reviews also contain numerous complaints about discomfort. A number of guests found the mattresses to be hard, worn out or in bad condition, leading to an uneasy sleep experience. Some mentioned specific issues such as springs sticking out, thin pillows and small bed sizes. There were also comments about broken sofa beds and uncomfortable folding couches. Despite some praise, the inconsistency in bed quality and comfort seems to be a significant concern among visitors.
Cleanliness
Compostela Suites receives mixed reviews regarding cleanliness, but positive remarks emphasize the high standards achieved. Many guests appreciate the cleanliness of the rooms, apartments and common areas, often describing them as very clean, tidy and well-maintained. Daily housekeeping is noted for ensuring clean towels and a generally spotless environment. Cleanliness is recognized as a strong point alongside the organization and comfort of the facilities.
However, some guests have pointed out occasional lapses, such as residual dust, dirty sheets, cobwebs and dirty towels. There are instances where room cleanliness hasn't met expectations with reports of dirt, hair and unpleasant odors. Some areas like kitchens and bathrooms have been particularly critiqued for not being thoroughly cleaned.
Despite these issues, the majority of feedback highlights the friendly and efficient cleaning staff, contributing to an overall welcoming and clean environment. The spacious and comfortable accommodations combine with satisfactory cleanliness to offer a positive experience for many visitors. While improvements could be made in specific areas, the general cleanliness and maintenance of the facilities at Compostela Suites are largely appreciated.
Staff
Compostela Suites boasts a commendable reputation for its attentive, friendly and helpful staff. Guests frequently applaud the reception team for their efficiency and professional demeanor with various mentions of extraordinary service, quick problem-solving and consistent friendliness. The café and restaurant staff also receive praise for their massive food portions and value for money, although a few reviews indicate occasional dissatisfaction with the behavior of some café staff. Overall, the receptionists, including notable mentions like Carlos and the Friday reception girl, are recognized for their pleasant and welcoming attitudes. Despite sporadic mentions of incompetence and slow service, the general consensus highlights the staff's readiness to assist, the welcoming environment they create and their exceptional service skills. The cleanliness and maintenance staff's efforts also don't go unnoticed, significantly contributing to the pleasant stay at the hotel. Guests particularly appreciate the efficient shuttle services to the airport, adding to the convenience and positive experience at Compostela Suites.
Wi-Fi
Compostela Suites offers a range of Wi-Fi experiences for its guests, predominantly positive. Many visitors appreciated the reliable and strong Wi-Fi connection with some describing it as excellent and fast. The internet appears to be free and accessible throughout the premises, including all rooms, which adds convenience for travelers who require constant connectivity. Several reviews highlighted that log-in information is conveniently provided by the reception staff.
However, not all experiences with the Wi-Fi were seamless. Some guests faced difficulties such as weak signals, periodic disconnections and occasional non-availability in selected areas of the building. A few pointed out that the Wi-Fi could be very slow and there were instances where a new code and password were needed after three days. Despite these hiccups, the general sentiment towards the Wi-Fi at Compostela Suites leans towards the positive side, especially for those who managed to get a stable connection.
Pool
While reviews of Compostela Suites often highlight its appealing pool features, feedback showcases a mix of positive experiences and areas for improvement. Many guests appreciate the spacious, clean and well-maintained pool, describing it as a pleasant retreat after a day of exploring Madrid. The children's pool and the availability of a large terrace are also mentioned positively, adding to the family-friendly appeal of the location.
However, there are some common critiques, primarily centered around the pool’s availability and cleanliness. Several guests were disappointed to find the pool closed during their stay with others commenting on its limited operating hours. There were also instances where the pool was found dirty or murky, detracting from the overall experience. The lack of sufficient sun loungers and umbrellas were other noted inconveniences.
Despite these issues, the pool remains a valued amenity for cooling off and unwinding, especially during Spain’s hot summer months. The hotel’s location and friendly, professional staff also contribute to the positive aspects of the guest experience at Compostela Suites.
Parking
Compostela Suites offers a variety of parking options that generally receive positive feedback from guests. Many reviews highlight the availability of both free street parking and paid private parking nearby. Guests appreciated the ease of finding parking, particularly on weekends with mentions of convenient, ample and spacious underground parking facilities. There are plenty of parking spaces around the hotel, making it easy for those traveling by car.
However, some reviews also point out certain drawbacks. Parking in the private facility can be somewhat expensive with costs ranging between €10 to €12 per day and the need for registration. The lack of security and shading in some parking areas has also been mentioned as areas needing improvement. Despite these issues, the general sentiment remains favorable with guests finding the parking options satisfactory and convenient for their needs.
Accessible
Compostela Suites shines in several aspects from the perspective of accessibility, offering a comfortable stay for many guests. The well-located facilities provide ease of access both via public transport and by being close to the city center. The rooms ensure comfort with correct room temperature, good shower pressure and well-insulated windows keeping outside noise to a minimum.
The hotel has positive points in terms of general accessibility with guests appreciating wheelchair access and plenty of space within the apartment complex. The ease of access extends throughout the complex, ensuring movement is not restricted. The breakfast service is good and returning to the hotel is straightforward.
However, guests have noted some shortcomings. While the overall accessibility is commendable, the bar's slippery floor can present challenges and certain services might not be fully accessible for individuals with significant mobility issues. Additionally, the common hallways sometimes experience noise.
In summary, Compostela Suites appears to provide a reasonable level of comfort and accessibility for most guests, though specific areas could benefit from improvements to ensure a more inclusive experience.
Children's Pool
The Compostela Suites offer a delightful experience for families, particularly with its focus on facilities for young children. Guests frequently praise the cleanliness of the children's pool, describing it as clean, spotless and well-maintained. The hotel features a smaller, special pool dedicated to kids, ensuring a safe and enjoyable space for younger guests to play. This kiddie pool is also complemented by a children's park, further enhancing the family-friendly environment.
Parents appreciate the hotel's attention to detail, noting the gated big pool that adds an extra layer of safety. The pool area is described as very pleasant and spotless with no complaints about its upkeep. Although there were a few mentions of disturbances and noise from neighbors, these did not detract significantly from the overall positive experience.
The kiddie pool is particularly refreshing during the summer months, though a suggestion was made to consider heating the pool for added comfort. Overall, the children's pool at Compostela Suites receives high marks from guests, making it a highlight for families staying at the hotel.
Outdoor Pool
Compostela Suites boasts a large outdoor pool that guests particularly appreciate during the summer and heatwaves, finding it refreshing and enjoyable. The pool is centrally located, adding to its convenience and appeal. Several reviews highlight the ample space around the pool, though more hammocks could enhance the experience. However, some guests have encountered issues with the pool being frequently closed or unavailable during their stay, which has been a disappointment. There's also mention of the pool water quality needing attention, specifically with issues like green water and mosquitoes. Despite these downsides, guests have positively noted the pool as a good feature when it's open and functional.
Yes, Compostela Suites has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Compostela Suites.
No, Compostela Suites doesn't allow dogs.
Yes, parking facilities are available at Compostela Suites.