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Sofitel Lyon Bellecour

Lyon , 20 Quai Gailleton (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sofitel Lyon Bellecour is a well-appointed hotel with an excellent location in the heart of Lyon. Guests appreciate the central position of the hotel, which is close to restaurants, shops and popular attractions. The exceptional views of the city and the Rhône River from the bar and breakfast area are also noteworthy features. The staff is kind and attentive and the hotel's valet parking and easy access are appreciated. The breakfast experience is top-notch with a beautiful setting, excellent cuisine and attentive staff. While some guests found the rooms to be outdated and in need of renovation, most found them spacious, well-equipped and clean with comfortable beds. The hotel is praised for its cleanliness and the staff is consistently praised for their friendliness, professionalism and helpfulness. The parking options are convenient and secure and the beds are comfortable and of high quality. While some guests feel that the hotel needs to make some improvements to live up to its five-star rating, it remains a popular choice for those visiting Lyon. Overall, the Sofitel Lyon Bellecour is a luxurious option, even if it doesn't feel quite like a solid 5-star choice to some guests.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Superior Twin Room This air-conditioned room has a private bathroom including free toiletries and a hairdryer. A TV with satellite channels and a minibar with free drinks are provided.

Junior Suite This air-conditioned suite features a lounge area, a minibar and a flat-screen TV with satellite channels. The private bathroom offers free toiletries and a hairdryer.

Superior Double Room with River View This air-conditioned room has views of the Rhone River. It offers satellite TV and a minibar with free drinks.

Superior Double Room This air-conditioned room has a private bathroom including free toiletries and a hairdryer. A TV with satellite channels and a minibar with free drinks are provided.

Classic Room This air-conditioned room has a private bathroom including free toiletries and a hairdryer. A TV with satellite channels and a minibar with free drinks are provided. It is not possible to add extra beds or baby cots in this room. Please note that Classic Rooms cannot located near one another, and it is not possible to reserve connecting Classic Rooms.

Junior Suite with River View This suite offers a lounge area, a minibar and views of the Rhone River. The private bathroom offers free toiletries and a hairdryer.

Prestige Suite with River View The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

About Sofitel Lyon Bellecour

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Guest Reviews

7.8

Good

Location

The Sofitel Lyon Bellecour hotel boasts an excellent location in Lyon with guests praising its central position in the heart of the city. The hotel is conveniently located near restaurants, shops and popular attractions, making it a great base for exploring Lyon's many food options and tourist sites. Guests also gushed about the exceptional views of the city and the Rhône River from the bar and breakfast area. The staff received high marks for their kindness and attentive service and the hotel's valet parking and easy access were also appreciated. The hotel's three-dome restaurant and the panoramic view from the breakfast room were particularly noteworthy features. Overall, guests found the hotel well-appointed and perfectly situated to enjoy Lyon's many charms.

Breakfast

The breakfast at the Sofitel Lyon Bellecour seems to be a highlight for many guests. They describe the breakfast as rich, varied and excellent with a fantastic view from the 8th-floor restaurant. The breakfast room is beautiful and accompanied by professional and attentive staff. Many guests mention the exceptional quality of the food with some referencing the local gastronomy of Lyon. While some guests found the breakfast to be expensive, most agree that it's worth the price with one guest even describing it as "fabulous". The breakfast team receives high praise for their friendliness and welcoming demeanor. Overall, the breakfast experience at the Sofitel Lyon Bellecour seems to be a top-notch with a beautiful setting, excellent cuisine and attentive staff.

Rooms

The Sofitel Lyon Bellecour is a luxurious hotel in a great location, however, some guests felt that the rooms were outdated and in need of renovation. The carpets in some rooms were a bit stained and there were instances of old or damaged furniture. Some guests also noted dusty areas and wallpaper peeling off. However, most guests found the rooms spacious, well-equipped and clean with comfortable beds and some even had a nice steam room. The bathrooms were also luxurious and spotless. Some rooms offered stunning sunrise and sunset views. A few guests complained about small rooms or outdated décor, but most found them comfortable and well-appointed. Many rooms included an espresso machine and a kettle, as well as complementary mini-bars. While some guests were disappointed with the outdated design, furnishing and equipment, others thought the hotel had beautiful rooms and found them to be a very comfortable stay.

Beds

The bed is one of the most important aspects of any hotel room as it can make or break a good night's sleep. Luckily, guests of the Sofitel Lyon Bellecour have nothing to worry about as the hotel provides comfortable and quality beds that leave guests feeling well-rested. Many praised the spacious rooms and comfortable beds with some even calling the beds 'amazing' and 'fabulous'. The bedding was also a highlight for many with guests mentioning the quality of the linens and the comfortable mattress. However, a few guests did have minor complaints such as the blanket being too warm or the pillows being too high. Overall, guests can expect to have a good night's rest at the Sofitel Lyon Bellecour thanks to the quality and comfortable beds provided.

Cleanliness

If you're looking for a clean and comfortable place to stay in Lyon, the Sofitel Lyon Bellecour has got you covered. Most guests have praised the hotel's cleanliness, mentioning that the rooms were spotless and everything was clean. The decor, location and staff were also mentioned positively. While there were a few isolated comments about old furniture or slight dustiness, overall the hotel was viewed as clean and fresh. One guest did mention some traffic noise, but this seems to be a minor issue compared to the cleanliness and comfort of the rooms. Those who stayed here were impressed with the cleaning staff, who did a fabulous job each day. All in all, the Sofitel Lyon Bellecour seems to be a great choice for visitors to Lyon who want a clean, comfortable place to rest their heads.

Staff

The staff at Sofitel Lyon Bellecour are consistently praised for their friendliness, professionalism and helpfulness. Guests particularly appreciate the concierge and reception teams who provide clear instructions and go out of their way to assist with bookings and directions. The breakfast team, room service personnel and spa staff also receive high marks. While there are some negative comments about a few members of the staff being rude or condescending, the majority of guests describe the staff as attentive, courteous and accommodating. The manager is praised for resolving issues with care and kindness. Guests appreciate the location and amenities of the hotel, as well as the comfortable bedding. Parking construction is noted but not a major issue. Overall, the staff receives glowing reviews for their warmth and professionalism with some standout individuals being mentioned by name.

Parking

The Sofitel Lyon Bellecour boasts a great location with convenient parking options, including a private, secure and safe parking garage with valet service available. While a few guests found the parking pricey, they appreciated the quick service and helpful staff. Some guests warned against parking outside due to frequent break-ins, but the hotel's parking garage offered peace of mind. Though the parking garage was described as a bit narrow by some, it was a common issue in city center parking. Overall, the parking options at this hotel were praised by guests.

5 Star

The Sofitel Lyon Bellecour is a hotel with a great location and excellent service. However, some guests feel that the hotel needs to make some improvements to live up to its five-star rating. Many guests have commented on the outdated state of the rooms and facilities, but despite this, many still rate the hotel as exceptional, particularly praising the service and location. Some guests feel that the hotel falls short of the standards expected of a five-star hotel with some even rating it as only 3-4 stars. Overall, while some guests are not entirely satisfied with the hotel, it remains a popular choice for those visiting Lyon.

Luxury

The Sofitel Lyon Bellecour hotel is located in a good spot, but some guests suggest there's room for improvement to match the 5-star rating. Although some reviewers noted the hotel was old-fashioned, there were many positive comments about the luxuriousness of the hotel, despite some of the older furnishings. The hotel is still undeniably a luxurious option, even if it doesn't feel quite like a solid 5-star choice to some guests.

No, Sofitel Lyon Bellecour doesn't have any pool.

Yes, a spa is available at Sofitel Lyon Bellecour.

Yes, Sofitel Lyon Bellecour welcomes dogs.

Yes, parking facilities are available at Sofitel Lyon Bellecour.

Yes, Sofitel Lyon Bellecour has a gym.

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