VISIONAPARTMENTS Lucerne - contactless check-in
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Summary of reviewsVISIONAPARTMENTS Lucerne - contactless check-in enjoys a strategic location just a short walk from Luzern main train station, ensuring easy access to the city's historic center and key attractions. The surrounding vibrant neighborhood offers a variety of food and grocery stores, restaurants and cafes. The contactless check-in process is frequently praised for its convenience, streamlining the arrival experience for guests.
Despite the small size of the rooms, they are noted for their modern design, cleanliness and comfort, making them particularly favorable for short stays. Each apartment comes fully equipped with kitchen tools, providing an excellent option for those who prefer cooking their own meals. The beds are generally comfortable, though some guests find them too small and noise from nearby train tracks can occasionally be a disturbance.
Cleanliness is a strong point with many guests appreciating the spotless and well-maintained environment. However, there were some reports of inconsistent cleaning services during stays. When it comes to staff, experiences are mixed. While some guests find the staff friendly, helpful and efficient, others report instances of unhelpfulness, particularly due to the absence of a full-time on-site reception.
The free WiFi provided is appreciated when it functions properly, though some guests experience issues with unstable or non-functioning connections. This inconsistency sometimes led to additional costs for telephone calls due to lack of internet access.
Overall, VISIONAPARTMENTS Neustadtstrasse presents a practical and budget-friendly option in Lucerne, balancing affordability with comfort and convenience. Its contactless check-in process, central location and modern, clean accommodations offer good value, especially for short-term travelers.
Despite the small size of the rooms, they are noted for their modern design, cleanliness and comfort, making them particularly favorable for short stays. Each apartment comes fully equipped with kitchen tools, providing an excellent option for those who prefer cooking their own meals. The beds are generally comfortable, though some guests find them too small and noise from nearby train tracks can occasionally be a disturbance.
Cleanliness is a strong point with many guests appreciating the spotless and well-maintained environment. However, there were some reports of inconsistent cleaning services during stays. When it comes to staff, experiences are mixed. While some guests find the staff friendly, helpful and efficient, others report instances of unhelpfulness, particularly due to the absence of a full-time on-site reception.
The free WiFi provided is appreciated when it functions properly, though some guests experience issues with unstable or non-functioning connections. This inconsistency sometimes led to additional costs for telephone calls due to lack of internet access.
Overall, VISIONAPARTMENTS Neustadtstrasse presents a practical and budget-friendly option in Lucerne, balancing affordability with comfort and convenience. Its contactless check-in process, central location and modern, clean accommodations offer good value, especially for short-term travelers.
Cheap Hotel
These apartments offer modern, budget-conscious accommodation with contactless check-in. Guests can enjoy a private space with convenient amenities.
3-Star Hotel
Guest Reviews
VISIONAPARTMENTS Neustadtstrasse boasts a prime location that makes it an excellent choice for travelers keen on convenience and accessibility. Situated just a short 10-minute walk from Luzern main train station and within close proximity to the bustling city center, it allows for easy exploration of the historic center and other key attractions. The neighborhood is noted for its vibrant atmosphere with numerous food and grocery stores, as well as a variety of restaurants and cafes. The contactless check-in process is praised for its ease, making stays hassle-free. Despite its centrality, some guests noted occasional noise from nearby train tracks. Overall, the apartments offer good amenities, including well-equipped kitchens and provide a practical, affordable base for both short and extended stays in Lucerne.
VISIONAPARTMENTS Neustadtstrasse offers a compact and modern accommodation option with a touch of convenience thanks to its contactless check-in process. Despite the diminutive room sizes, the apartments are well-equipped with kitchen tools and modern furnishings, making them suitable for short stays. The cleanliness of the rooms is consistently praised, ensuring a comfortable stay for those who prioritize hygiene. Beds are described as comfortable and the fully equipped kitchens are a significant plus for guests who prefer to cook their own meals.
The central location is another noteworthy advantage, providing easy access to local attractions and amenities. Some guests appreciate the overall room design and the availability of toiletries and linens.
However, multiple reviews highlight the rooms' small size, which may feel cramped, especially for two adults. The lack of air conditioning and poor ventilation make the rooms uncomfortably warm, particularly during the hotter months. Noise can also be an issue with some rooms situated near train tracks, leading to disturbances.
While the lack of regular room service and the occasional maintenance issue, such as broken fans or faulty room codes, might be a downside, the simplicity and efficiency of the space, along with the clean and modern environment, provide a reasonable option for budget-conscious travelers seeking practicality.
Visitors to VISIONAPARTMENTS Neustadtstrasse seem to have a mixed experience with the beds. Many guests highlight the comfort of the beds, often referring to them as nice, comfy and very comfortable. Some reviews mention that the pillows were just right and that the bed linen is clean, enhancing their overall stay.
However, the size of the beds appears to be a consistent point of contention. Several guests lament that the beds are too small, particularly for two people with some describing them as only suitable for a single person. The issue of noisy beds and flat or too-soft pillows also detracts from the sleeping experience for some travelers.
One positive note is that the bed and kitchen amenities are appreciable with adequate utensils provided. Yet, the overall room space being very small compounds the issue of the bed size for many guests, impacting their comfort and satisfaction. While the comfort level of the bed is generally high, VISIONAPARTMENTS might consider addressing the size of the beds and the quality of pillows to enhance the guest experience further.
VISIONAPARTMENTS Neustadtstrasse consistently impresses with its exceptional cleanliness. Many reviews highlight that the rooms and apartments were very clean, spotless and well-maintained. Guests appreciate the modern furnishings and the attention to detail that ensures a pristine environment. The cleanliness extends to both living spaces and bathrooms, contributing to a welcoming and hygienic atmosphere.
However, several guests noted sporadic lapses, mentioning that room cleaning services could be better managed with some reporting a lack of cleaning service during their stay. Despite these inconsistencies, the overall positive feedback underscores the apartment's commitment to providing clean, comfortable and modern accommodations. With clean towels, bed linen and well-equipped kitchens, VISIONAPARTMENTS Neustadtstrasse offers a tidy and inviting retreat for travelers.
At VISIONAPARTMENTS Neustadtstrasse, the experiences with the staff appear to be quite varied. On the positive side, many guests praised the friendly and welcoming nature of the staff, highlighted by their helpful and prompt responses to email inquiries. The local staff were often described as nice, attentive and efficient, particularly the cleaning crew and restaurant employees who received compliments for their excellent service and wonderful demeanor. The contactless check-in system was also noted to work perfectly, making the arrival process smooth and convenient.
However, guests also reported several negative interactions. Some mentioned instances of unfriendliness and claimed certain staff members, including the management, were unhelpful and even exploitative. Issues such as the lack of on-site reception and customer service were frequently noted, leaving some guests feeling unsupported during their stay. Additionally, there were a few concerning reports about the refusal to provide room numbers and the overall poor communication regarding check-in instructions.
Overall, while the staff at VISIONAPARTMENTS Neustadtstrasse were often responsive and accommodating, there were notable issues related to customer service and on-site support that impacted the guest experience.
At VISIONAPARTMENTS Neustadtstrasse, guests have had mixed experiences with the WiFi service. Many praised the WiFi as very good, excellent and working perfectly fine throughout their stay. The free WiFi was also a noted benefit, adding convenience for travelers. However, several guests reported issues with the WiFi, describing it as spotty, unstable or not working at all during parts of their visit. Some faced significant challenges with connectivity, such as no Wi-Fi connection for extended periods or WiFi that didn't work in certain rooms. These problems occasionally led to additional costs for telephone calls due to the lack of internet access. Despite these issues, when the WiFi functions properly, it supports a smooth and pleasant stay at the property.
The VISIONAPARTMENTS Neustadtstrasse offers an affordable and budget-friendly stay in Lucerne, providing good value for its price. Its key highlight is the contactless check-in, which enhances convenience for visitors. The accommodations include fine amenities and the overall cleanliness of the rooms is commendable. Although it is a three-star establishment, the price-performance ratio is notable, making it a good deal in an otherwise expensive city.
Guests found the space in the rooms adequate, particularly suitable for stays not exceeding three days for up to two people. The location also adds to its appeal. While it may not match the luxury of a five-star hotel, it meets the expectations set by its cost. Overall, it presents a decent option for those looking to balance budget and comfort in Lucerne.
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Location
Rooms
The central location is another noteworthy advantage, providing easy access to local attractions and amenities. Some guests appreciate the overall room design and the availability of toiletries and linens.
However, multiple reviews highlight the rooms' small size, which may feel cramped, especially for two adults. The lack of air conditioning and poor ventilation make the rooms uncomfortably warm, particularly during the hotter months. Noise can also be an issue with some rooms situated near train tracks, leading to disturbances.
While the lack of regular room service and the occasional maintenance issue, such as broken fans or faulty room codes, might be a downside, the simplicity and efficiency of the space, along with the clean and modern environment, provide a reasonable option for budget-conscious travelers seeking practicality.
Beds
However, the size of the beds appears to be a consistent point of contention. Several guests lament that the beds are too small, particularly for two people with some describing them as only suitable for a single person. The issue of noisy beds and flat or too-soft pillows also detracts from the sleeping experience for some travelers.
One positive note is that the bed and kitchen amenities are appreciable with adequate utensils provided. Yet, the overall room space being very small compounds the issue of the bed size for many guests, impacting their comfort and satisfaction. While the comfort level of the bed is generally high, VISIONAPARTMENTS might consider addressing the size of the beds and the quality of pillows to enhance the guest experience further.
Cleanliness
However, several guests noted sporadic lapses, mentioning that room cleaning services could be better managed with some reporting a lack of cleaning service during their stay. Despite these inconsistencies, the overall positive feedback underscores the apartment's commitment to providing clean, comfortable and modern accommodations. With clean towels, bed linen and well-equipped kitchens, VISIONAPARTMENTS Neustadtstrasse offers a tidy and inviting retreat for travelers.
Staff
However, guests also reported several negative interactions. Some mentioned instances of unfriendliness and claimed certain staff members, including the management, were unhelpful and even exploitative. Issues such as the lack of on-site reception and customer service were frequently noted, leaving some guests feeling unsupported during their stay. Additionally, there were a few concerning reports about the refusal to provide room numbers and the overall poor communication regarding check-in instructions.
Overall, while the staff at VISIONAPARTMENTS Neustadtstrasse were often responsive and accommodating, there were notable issues related to customer service and on-site support that impacted the guest experience.
Wi-Fi
3 Star
Guests found the space in the rooms adequate, particularly suitable for stays not exceeding three days for up to two people. The location also adds to its appeal. While it may not match the luxury of a five-star hotel, it meets the expectations set by its cost. Overall, it presents a decent option for those looking to balance budget and comfort in Lucerne.
No, VISIONAPARTMENTS Lucerne - contactless check-in doesn't have any pool.
No, a spa isn't available at VISIONAPARTMENTS Lucerne - contactless check-in.
No, VISIONAPARTMENTS Lucerne - contactless check-in doesn't allow dogs.
No, parking facilities aren't available at VISIONAPARTMENTS Lucerne - contactless check-in.
No, VISIONAPARTMENTS Lucerne - contactless check-in doesn't have a gym.
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